Private Event Information Catering
ABOUT OREGON ZOO CATERING The Oregon Zoo provides a high-quality, unique dining environment to enhance the guest experience while working toward our vision of a better future for wildlife. Our cuisine reflects our values we commit to creating locally sourced menu items while showcasing our creativity using a Northwest cooking style and the bounty of fresh ingredients. From sourcing products with sustainably produced palm oil to ensuring our seafood meets Seafood Watch Sustainability Standards, we strive to be stewards of the environment through our purchasing practices. CONFIRMING YOUR EVENT The zoo will send an event licensing agreement with deposit and payment requirements, as well as event details. A signed agreement and non-refundable deposit are required for final confirmation. Some events may require a second non-refundable deposit, due fourteen days prior to the event. All deposits will be deducted from your final balance. Insurance Event insurance is required for all events hosted at the zoo. Your coordinator can provide further details. Attendance Guarantees Your estimated attendance is due fourteen days prior to your event. Final attendance guarantee is due seven days prior to the event. If Oregon Zoo catering does not receive a final attendance count by the due date, your estimated attendance will become the guarantee. Final food and beverage charges will be based on the guarantee or actual number, whichever is greater. Cancellations If an event is cancelled for any reason, all deposits will be forfeited. Events canceled within seven days of the planned date will incur the total cost of the event based on the guaranteed guest count. See article 4 of the event licensing agreement for more information. FOOD AND BEVERAGE Oregon Zoo catering is the zoo s exclusive caterer. Outside food or beverage will only be allowed with prior approval from your coordinator and my be subject to additional fees. Customized menus can be arranged. Dietary restrictions may be accommodated and must be arranged 14 days prior to the event. For plated meals, vegetarian meals will be included at 5% above and beyond the confirmed count. Menu selections must be finalized at least three weeks prior to the event. Minimums and Pricing No-host beverages do not apply to the food and beverage minimums. Space rental and set-up fees may be waived based on the venue selected. Contact your coordinator for more details. Menu prices are based on a minimum guest count (see menus for details). Price adjustments will be made for groups with guest counts below this number. A service fee of 20% will be applied to the food and hosted beverage portion of your bill. Alcoholic Beverages Per the Oregon Zoo s alcohol policy, substantial food must be available when alcohol is served. Bars for your event can be set up as hosted, partially hosted or no-host. Bar set-up fees include an OLCC-licensed bartender and up to 3 hours of service per bar. Hard alcohol is available only in the Cascade Crest Ballroom and Cascade Grill. Your coordinator will recommend the appropriate number of bars for your event. The zoo promotes alcohol awareness and social responsibility. We reserve the right to refuse service when we deem it appropriate. Any alcohol brought on zoo grounds must be approved in advance by Oregon Zoo catering. Alcohol will be stored in a secure location and must be checked in and out by zoo staff. A nonprofit or charitable organization registered as such with the State of Oregon must obtain written approval from the OLCC to conduct an auction or raffle without a license to sell factory-sealed containers of wine, beer, cider and distilled liquor for consumption off the event premises. More information: bit.ly/zooolcc Private Event Information Oregon Zoo Catering 2
HOSTING YOUR EVENT Load-in and Set-up Arrangements for events that require load-in or set-up must be made in advance with your catering coordinator. Access to your event site starts one or two hours prior to guest arrival and ends one hour after guest departure. If additional load-in/load-out time is needed, charges may apply. A detailed list of all vendor contacts must be submitted prior to your scheduled load-in or set-up time. Displays and Decorations All displays, decorations and give-away items proposed by clients are subject to the approval of Oregon Zoo catering. Arrangements must be made with your catering coordinator 14 days prior to your event. Please be aware of the following restrictions: Balloons are only allowed in the Cascade Crest Ballroom and may not leave the room once inside No balls, Frisbees or other items meant to be tossed or thrown Confetti limited to indoor tabletops only (cleaning fees may apply) Staples, tacks or tape may not be used on non-tackable walls No glitter or shredded Mylar streamers Objects may not be suspended from the ceiling No fog/haze machines Additional charges will apply for extra cleaning required, damage done to zoo property or any missing items. COMING TO THE ZOO Parking and Public Transit The Oregon Zoo is accessible by public transit and automobile. For more information about getting to the zoo and parking, please visit www.oregonzoo.org/getting-zoo Admission The Cascade Crest Ballroom and Cascade Grill are located in the zoo s entry plaza and Conservation Hall is located within the Zoo s Education Center. If your event is held only in these spaces, zoo admission is not required. All other catering sites require zoo admission for all attendees. Discounts are available for groups of 20 or more paid tickets. Smoking and Tobacco Use To provide a healthy, safe environment for visitors, smoking of any type, including vaping and electronic cigarettes, is prohibted. Personal property Property of the client and their guests brought to or left at the zoo is the responsibility of the client. The Oregon Zoo will not be liable for any loss or damage to any such property for any reason. Private Event Information Oregon Zoo Catering 3
Venues at a Glance VENUE SQUARE FEET CEILING HEIGHT DIMENSIONS BANQUET CAP THEATRE/ RECEPTION CAP Cascade Crest Ballroom 8900 16 18 ft. 70 x 100 ft. 450 600 Vista Room 4900 16 18 ft. 70 x 70 ft. 250 350 Skyline Room 2100 16 18 ft. 70 x 30 ft. 100 150 Lobby 1904 20 ft. 18 x 66 ft. 200 Cascade Grill 2100 14 ft. 4 in. 45 x 50 ft. 100 150 Deck 1565 n/a 30 x 50 ft. 140 200 Sunset Room 480 13 ft. 27 x 18 ft. 25 40 Conservation Hall 2144 10 ft. 65 x 30 ft. 132 175 Conservation Hall A 667 10 ft. 23 x 30 ft. 40 80 Conservation Hall B 729 10 ft. 23 x 31 ft. 40 80 Conservation Hall C 748 10 ft. 22 x 32 ft. 40 80 Elephant Plaza Patio 800 10 ft. 20 x 40 ft. 50 100 Firepit & Deck (available October April) 1100 n/a variable 50 160 Forest Hall 5500 20+ ft. variable n/a 110 Kalahari Room 2400 8 ft. n/a variable 120 150 Kalahari Room and all connected Terraces n/a n/a variable 300 450 Zoo Amphitheater 27000 n/a variable 1000 3500 Catering 4001 SW Canyon Road Portland, Oregon 97221 503 220 2789 oregonzoo.org/catering zoo.catering@oregonzoo.org 20180312
Zoo Experience ABOUT US ADMISSION A community treasure since 1888, the Oregon Zoo provides exceptional experiences to more than a million visitors a year to inspire them to create a better future for wildlife. The zoo participates in on-the-ground efforts to save endangered and threatened species, including California condors, Oregon spotted frogs and western pond turtles. Committed to conservation, the zoo sources products from local, sustainable vendors whenever possible. All private events hosted at the zoo support the zoo s education, conservation and animal welfare initiatives. HOURS Adults (ages 12-64) Youth (ages 3-11) Senior/military (ages 65 and up) GENERAL ADMISSION 17.95 12.95 15.95 Infants (2 and under) Zoo Members GENERAL ADMISSION Free Free September 5, 2017 May 25, 2018 May 26, 2018 September 3, 2018 9:30 am 4 pm 9:30 am 6 pm Grounds remain open one hour after closing. Guests attending an event within the zoo may remain through the scheduled event end. Zoo grounds become a limited experience after regular hours. People in group 20 49 50 199 200 499 500 999 1000+ Discount 10% 20% 30% 40% 50% Catering 4001 SW Canyon Road Portland, Oregon 97221 503 220 2789 oregonzoo.org/catering zoo.catering@oregonzoo.org 20180306
WASHINGTON PARK AND ZOO RAILWAY The zoo loop is a six-minute ride offering visitors views into Condors of the Columbia, the Family Farm and Elephant Lands. 2018 Schedule Operations are weather dependent January 1 Februrary 16 February 17 March 18 March 24 October 31 November 1 November 12 November 23 end of ZooLights Closed Weekends Daily Weekends & Veterans Day Evenings Adults (ages 12-64) Youth (ages 3-11) Senior/military (ages 65 and up) Infants (2 and under) WASHINGTON PARK AND ZOO RAILWAY General Admission* Groups 20+ (20% off)* CAROUSEL General Admission* 4.00 3.20 3.00 2.40 4.00 3.20 3.00 2.40 4.00 3.20 3.00 2.40 Free Groups 20+ (20% off)* CAROUSEL 2018 Schedule Operations are weather dependent January 1 Februrary 16 February 17 March 18 March 24 October 31 November 1 November 12 November 23 end of ZooLights Closed Weekends Daily Weekends & Veterans Day Evenings ADDED FEATURES Concession Vouchers $5 Elephant Ears, Cotton Candy, Shave Ice, Popcorn Zoo Keys $2.50 Gift Certificates Redeemable at any gift shop or food location, sold in $5 increments Parking pass $8 Will-call service table and staff person at main gate $100/3hrs. *Prices reflect normal hours of operation. For extended hours or chartered rides (additional fees apply), please contact your coordinator. Zoo Experience Oregon Zoo Catering 2
Rentals Prices reflect in-house, zoo-owned rental equipment Quantities are limited to available stock on hand Prices are per day unless otherwise indicated and do not include technical support The client is responsible for lost or stolen items Prices per day Audio Other Stage/riser (4 x 8 panels, 1 or 2 high) Dance floor (3 x 3 squares) Banner hanging 55 per panel 15 per square 20 per banner If this list does not meet your needs, your coordinator will gladly make arrangements from an outside vendor (prices may be higher). Lectern with microphone 50 Wired microphones 25 Table top lectern 25 with microphone 50 Wireless handheld microphone 75 Wireless lapel microphone 75 Sound patch-in fee (includes mixer) 75 Tech support/operator (3 hr min + travel) 55/hr Visual Digital projector 200 Portable screen (8 x 8 ) 45 Flip chart (includes 1 pad and markers) 30 Wireless presenter 15 Easel 10 Catering 4001 SW Canyon Road Portland, Oregon 97221 503 220 2789 oregonzoo.org/catering zoo.catering@oregonzoo.org 20180215
Catering Animal Experiences
Animal Experiences Wildlife Live 800 Experience a dynamic flight show featuring raptors from all over the world! Birds soar overhead while you learn about their history and amazing adaptations. Shows are 30 minutes, with a 15 minute flight and a 15 minute meet-and-greet featuring three or four birds. Flights are weather- and location-dependent. Hooded Vulture Donation Station 300 Boost your fundraising efforts by adding Pierre the hooded vulture to your event. He will collect and deposit donations from your guests! The collection session is an hour, and the zoo provides a donation bin. Animal Encounters 200 per animal Get up close and personal with up to three of our animal ambassadors! An animal expert will introduce you to each animal, provide natural history information and answer your questions. See below for the types of birds, mammals and reptiles that may enhance your event. Every effort will be made to meet requests for specific animals and your event coordinator will confirm which animal will be present prior to your event date. Scheduling an Experience Animal experiences are booked on a firstcome, first-served basis, with a minimum of two weeks notice. Encounters are thirty minutes. Multiple encounters must be booked consecutively. To ensure the health and wellbeing of the animals, zoo staff may remove them at any time. Due to food safety guidelines, no active food or beverage service may take place during animal experiences. Outdoor experiences are weather dependent. Birds Harris hawk Red-tailed hawk Western screech owl Blue and gold macaw Green-winged macaw Golden eagle Milky eagle owl Turkey vulture Hooded vulture Indian runner duck Mammals Hedgehog Prehensile-tailed porcupine Kinkajou (indoors only) Reptiles Desert tortoise Leopard tortoise Bearded dragon Spiny-tailed lizard Ball python Gopher snake Blue-tongued skink Boa constrictor
20180215 Oregon Zoo oregonzoo.org/catering zoo.catering@oregonzoo.org 503 220 2789