Turn it on. Your guide to getting the best out of BT Vision

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Avalable n Bralle, large prnt and audo CD. Please call FREE on 8 8 15 for your copy. Turn t on Your gude to gettng the best out of www.bt.com/btvson V.2 28656

Enchantng flms to entertan all the famly Flms avalable from just 1.99 Enchanted, avalable 22nd May 18th Sept Dsney. All rghts reserved Thanks for choosng Introducton gves you great TV at great value. You have the freedom to pck and pay for what you want wthout beng ted nto an annual contract. So just st back, select and enjoy. Wth our servce you ve got a huge choce of brllant programmes at the touch of a button lke bg Hollywood blockbusters and exctng Premer League football. You can also get nto fun games and more wth our Interactve servce. You ll fnd more great entertanment on the 7 Freevew TV and Rado channels where you can catch BBC 14, ITV 14, More 4, Flm Four, E4, Fve US, Dave, Sky News and more. But before you turn on, we d lke to show you how to get the best out of. So please have a glance through ths gude. Contents Your remote control 6 Gettng started 8 Fndng what you want to watch 14 Watch 2 Pause and rewnd lve TV 24 Record and playback 26 Get nteractve 28 Securty 31 Settngs 34 Any other questons? 36 Small prnt 38 Warranty 45 4

button your lnk to all programmes Ext button takes you out of a menu Volume button rases/lowers TV volume button confrms your choce Arrow buttons shows what s on other channels/lets you navgate around the menu button returns you to the prevous screen Ext 1 2 abc 4 gh 5 jkl Power button turns your box on/off TV gude button shows TV lstngs for the next 14 days button dsplays the menu on screen Channel button swtches channel Info button shows nformaton about a hghlghted programme/or the one you re watchng Record button press to record your selected programme Your remote control Our remote control s easy to use so pck t up and have some fun explorng by pressng a few buttons. Don t worry, you can always return to a programme by pressng the button or button. Coloured buttons use to select the coloured button optons on screen Number buttons use to choose a channel or menu opton 7 pqrs 8 tuv buttons Ths brngs up a sde menu that relates to whchever menu you re n. For example, n, you can jump to Next Day, Next Week, Dsplay Channels or Style. Choose a submenu usng the Arrow buttons and then press. 5 User Gude Your remote control 6

Gettng started Great value TV that won t blow your housekeepng budget Get our TV pack for just 6 a month Desperate Housewves, seres 1,2 & 3 ABC Studos, seres 2 Turnng on your Vbox Smply press the Power button to turn on your Vbox. The lght on your Vbox turns green to show you t s on. Ext 1 4 gh 7 pqrs 2 abc 5 jkl 8 tuv User Gude Gettng started 8

Gettng started Navgatng through menus/screens Checkng other channels from lve TV Frst of all, press the button on your remote control. Then use the Arrow buttons to hghlght what you want (TV Lstngs,, Recordngs). Fnally, press and you wll go to a new screen. If you want to return to a prevous menu, press the button. Ext Carry on watchng and see what s on other channels at the same tme. Smply press one of the Arrow buttons on your remote control and the Now and Next menu wll appear at the bottom of your screen. Use the up/down arrows to see what s on other channels and the left/rght arrows to see what s on the current channel at dfferent tmes. Ext 1 2 abc 1 2 abc 4 gh 5 jkl 4 gh 5 jkl 7 pqrs 8 tuv 7 pqrs 8 tuv Gettng started User Gude Gettng started 1

Gettng started button s for Info. Press ths handy button whle watchng lve TV and t wll brng up the Programme Informaton Screen for the show you re watchng. Ext 46 LIVE Barclays Premer League matches Plus unlmted sport n our Setanta Sports pack for 9.99 a month TIP Recordng Dd you know from the programme nformaton screen you can set up recordngs and turn subttles on, just follow the onscreen nstructons. 1 4 gh 7 pqrs 2 abc 5 jkl 8 tuv 11 Gettng started

Fndng what you want to watch Blockbusters for sale at prces to de for Avalable at the touch of a button from only 1.99 Sweeney Todd, avalable 18th June 17th Sept TM & 27 Warner Bros. Ent. Inc. All Rghts Reserved There are two easy ways to fnd what you want to watch. Press the button or fnd a specfc programme by usng the search servce. User Gude Fndng what you want to watch 14

Fndng what you want to watch Ext Ext The Search for a programme Ths gves you 14 days of programme lstngs. It s updated daly by your BT broadband. Press the button on your remote and use the rght Arrow button to scroll through the menu. Search. The s easy to use and lets you fnd, watch or record your favourte programmes. Smply press the button on your remote and use the Arrow buttons. Move up and down to check what s currently showng on the selecton of TV channels avalable, or use the rght Arrow button to see what s comng up next. When you fnd what you want to watch, press the button. TIP button TIP Faster channel search 1 4 gh 7 pqrs 2 abc 5 jkl 8 tuv Search by name or keyword Enter a word usng the letters on your Remote Control keyboard. So f you typed n Felcty, all programmes wth Felcty n the ttle or stars called Felcty would be lsted. Search by letter Use the Arrow buttons on your remote to move round the onscreen keyboard. When the letter you want s hghlghted, press. Up comes a lst of programmes and people begnnng wth that letter. 1 4 gh 7 pqrs 2 abc 5 jkl 8 tuv Ths brngs up a sde menu that relates to whatever menu you re currently n. For example, n, you can jump to Next Day, Next Week, Dsplay Channels or Style. Choose a submenu usng the Arrow buttons then press. You can scroll up/down a page at a tme by pressng the / button on your remote. Also, f you press the blue button t wll take you drectly to the programme search page. 15 Fndng what you want to watch User Gude Fndng what you want to watch 16

Fndng what you want to watch Search by number Hghlght the 123 button on screen and press. The letters on the keyboard wll be replaced by numbers. Hghlght the numbers you want and press. If you want to go back to an alphabetcal keyboard, smply press ABC. Browsng the search results Use the Arrow buttons to scroll up and down the lst your search brought up. When a programme you re nterested n s hghlghted, press and a Programme Info screen wll appear. If a name s hghlghted, press and a lst of programmes starrng somebody wth that name wll appear. If a prevew s avalable, press the Watch Prevew opton. Ext Flterng the search results You can narrow down search results by pressng the button on your remote. On screen you can then choose the followng: All Results: People: Ttles:. Ext 1 2 abc 1 2 abc 4 gh 5 jkl 4 gh 5 jkl 7 pqrs 8 tuv 7 pqrs 8 tuv 17 Fndng what you want to watch User Gude Fndng what you want to watch 18

Watch on demand Nal btng drama wthout the scary prces Latest dramas avalable n our TV pack for just 6 a month Lost, seres 1, 2 & 3 ABC Studos, seres 3 s great entertanment you choose to watch anytme t suts you. Lke blockbuster moves, Premer League acton, grppng dramas, musc vdeos, fantastc games t s all at your fngertps. Smply press the button and then just pck, pay and play. User Gude Watch on demand 2

Watch on demand To check out what s on, press the button on your remote. Then use the rght Arrow button to browse. Hghlght what you want to watch and press. A screen wll appear gvng you nformaton on your choce. It s all very easy and, when you re ready, press Play. Great entertanment for kds of all ages Get our Kds pack for just 6 a month If you re asked for your PIN, smply follow the onscreen nstructons. s powered by BT Broadband so please make sure t s onlne and your BT Hub s swtched on. Ext TIP Watch free prevews To watch a prevew of the great flms, TV programmes and musc avalable on, go to, select the genre of your choce, then select What s on prevew and press. You can also stay up to date wth what s on va the nternet, log on to www.btvson.com 1 4 gh 7 pqrs 2 abc 5 jkl 8 tuv Thomas and Frends HIT Entertanment 21 Watch on demand

Pause and rewnd lve TV Premer League football wthout Premer League prces 242 sameday Premer League matches for just 4 a month You know how t s. You just settle down to watch a favourte programme and the phone rngs or the door bell goes. No problem. Now you can pause, rewnd and fast forward lve TV. User Gude Pause and rewnd lve TV 24

Pause and rewnd lve TV Record and playback Pause Pause up to 9 mnutes lve acton by pressng Pause on your remote. To get back to the acton, press the Play button. Fast Forward and Rewnd Move forwards or backwards through the acton whle watchng lve TV. Press >>FF or <<REW. Ext Watch at a tme that suts you at the touch of a button. To record the show you re watchng, press the Record button on your remote. To record from the, hghlght what you want to watch and press the Record button. To record a seres, press the Record button twce n quck successon. Pressng the button a thrd tme wll cancel the recordng. Ext Sometmes shows run late, to avod mssng the endng, set your recorder for longer. Press the button, choose Recordngs then Set Up Recordng, then press Create A Manual Recordng and amend start and stop tmes as shown below. TIP Recordng two programmes 1 4 gh 7 pqrs 2 abc 5 jkl 8 tuv Remember when recordng two shows you can stll watch a programme you have prevously recorded or a programme from. 1 4 gh 7 pqrs 2 abc 5 jkl 8 tuv 25 Pause and rewnd lve TV User Gude Record and playback 26

Get nteractve Gve your bran a workout, play games! Try one of our great new games from just 6p an hour Get nto games Are you up for some branbendng puzzles or trcky trva? Try your hand at a wde choce of fun nteractve games on lke Kaboom, Quz Master and Rock Swap. You can rent one game at a tme or choose a three game pack for 24 hours. User Gude Get nteractve 28

Get nto games Press the button on your remote and scroll through to Interactve. Press and then choose Games. You ll be shown the games avalable. Just hghlght the one you want and press (have your PIN detals handy n case you need to enter them). The Phone Book Your TV s now a phone book. At the touch of a button, you can store famly and frends phone numbers and also search for phone numbers. Ext On Vson Thnk of On Vson as your hghlghts gude to all the great entertanment on. Use t to check out ths month s top flms, bg matches, kds shows and mustwatch TV. You can also use t to fnd out whch programmes are the most popular wth other vewers (maybe you ve been mssng somethng really good!). Smply press the button, select Interactve and then choose On Vson. When you spot a show or programme you lke, clck, st back and enjoy. To store numbers, press the button on your remote and select Interactve. Next choose Contacts on the menu and then Add Contact. Enter the number and press Save. You can also call someone by pressng the Call opton. Ths wll cause your home phone to rng. To search for a number, press the button on your remote and select Interactve. Now choose The Phone Book, followed by Search for a person or Search for a busness. Enter key detals lke name, street and postcode and select Search. If you want to keep a number, select Add to Contacts, then Save. Usng the Drectory Enqury servce s free. 1 4 gh 7 pqrs 2 abc 5 jkl 8 tuv call wll be charged at normal BT rates 1p per call set up fee. 29 Get nteractve User Gude Get nteractve 3

Securty We want you to relax and enjoy. So we ve made sure that you can always control who vews what. Settng your PIN From tme to tme, you wll be asked for your PIN number. When you get your servce the PIN s automatcally set to 1234. However, you can set your own PIN by selectng Parental Controls from the Settngs menu. Choose Change PIN and then enter a new PIN twce and press Save. You can change your PIN at any tme by repeatng these steps. Parental Control Settng For your peace of mnd, comes wth a Parental Lockng system. It s quck and easy to actvate. Press the button on your remote, choose Settngs, move down to Parental Control and press. Next enter your PIN number and the Parental Lockng screen wll appear. Lockng your Account Ths stops unauthorsed people usng the PIN protected areas of. If your PIN s entered ncorrectly three tmes, the account s locked. To get your PIN reset to ts orgnal settng, call Customer Servces on 8 8 9. Note your PIN Default PIN 1234 New PIN 31 Securty User Gude Securty 32

Securty Settngs Lockng and unlockng TV channels From the Parental Lockng screen choose Channels and. You wll now see a screen showng all your channels. Hghlght a channel, press and a lttle lock symbol wll appear next to t. Carry on hghlghtng other channels you want to lock and then press Save. You can record locked channels but your PIN must be entered to watch them. Lockng programmes Choose the Lockng opton, press and Save. Lockng flm and TV ratngs Say you want to allow only 12rated programmes. Go to the Parental Lockng screen and choose Ratngs opton and press. Choose 12rated programmes and all 15rated and 18rated programmes wll be automatcally locked. Adult Provdes entertanment sutable to vewers over 18 years of age. Our Adult Content s extra secure, wth further PIN number requrements. Please call 8 27 148 to obtan an adult PIN. Ext 1 4 gh 7 pqrs 2 abc 5 jkl 8 tuv Changng the screen dmensons and resoluton Press the button on your remote, select Settngs and then TV Settngs. Now select Screen Aspect Rato and hghlght one of the followng and press Save: 4:3 Standard defnton. Choose ths f you have an ordnary TV. 16:9 Wdescreen standard defnton. Choose ths f you have wdescreen TV. 72p Hgh defnton or 18 Hgh defnton. Choose one of these f you have hgh defnton. You can also shrnk or enlarge the pcture on your screen by usng the Zoom functon. Press the button on your remote and choose Aspect Rato. Now use the Arrow buttons to go through the fve zoom szes. Found the one you want? Press. Ext 1 4 gh 7 pqrs 2 abc 5 jkl 8 tuv 33 Securty User Gude Settngs 34

Settngs Any other questons? Subttles Subttles are avalable on selected Freevew programmes only. Press the button on your remote, use the Arrow buttons to scroll through to Subttle Languages. Choose Englsh and subttles wll appear where avalable. To remove them choose None n the Subttle Languages opton. Subttles are turned off automatcally when you change channels. Ext 1 2 abc We hope ths gude gves you a good dea of all the great ways you can enjoy. But f you have a specfc queston or would lke some help turn the page for a lst of useful numbers. Alternatvely, you can vst www.btvson.com/help 4 gh 5 jkl 7 pqrs 8 tuv 35 Settngs User Gude Any other questons? 36

Here to help Servce 8 8 9 (Freephone) Monday to Saturday 8am to 1pm, Sunday 8am to 6pm From 1st June 28 our openng hours are changng. The new tmes wll be Monday to Saturday 7.3am to 1pm and Sunday 9am to 6pm Call ths for: Bllng enqures ( Bll) Updatng your personal detals, ncludng drect debt detals Help movng to your new home Help wth an exstng order, such as changng appontment or delvery dates. Orderng addtonal equpment, such as remote controls or SCART cables. Please note that the Servce team are unable to help wth techncal ssues Techncal Support 8 111 4567 (Freephone) 24 hours a day, seven days a week Call ths for: Assstance resolvng techncal dffcultes wth your servce Assstance resolvng techncal dffcultes wth your BT Broadband Servce ncludng Broadband Talk Resettng PIN numbers Alternatvely, for further and more detaled help vst www.btvson.com/help Small prnt 2 Meanng of Symbols Important nformaton. Read these parts carefully. Your product has been desgned and manufactured wth hgh qualty materals and components, whch can be recycled and reused. When ths crossedout wheeled bn symbol s attached to a product or ts packagng, t means the product s covered by European Drectve 22/96/EC. Check the arrangements for the dsposal of electronc products n your local area, rather than throwng them out wth your normal household waste. Ths wll beneft both the envronment, and human health. The Materal recyclablty symbol affxed on package cardboard and user manual means these parts are recyclable. So do not dspose of them wth your normal household waste. The Materal recyclablty symbol affxed on plastc packagng parts means these parts are recyclable. So do not dspose of them wth your normal household waste. The Green Dot affxed on cardboard means PHILIPS pays a fnancal duty to the Avodance and Recovery of Packagng Waste organzaton. 37 Any other questons? User Gude Small prnt 38

Small prnt Safety Instructons Your recever s powered usng mans AC va a detachable lead. Ths equpment has been manufactured to meet the approprate safety standards, but the nstructons below must be followed to operate t safely. These nstructons must be kept for future reference. 1. Before connectng the recever to the mans, check that the mans supply voltage corresponds to the voltage prnted on t. If the mans voltage s dfferent, consult your dealer. 2. The recever has been desgned for ndoor use only. 3. The recever does not contan any userservceable parts. Do not attempt to open them. All mantenance work must be carred out by qualfed personnel. 4. Perodcally nspect the mans lead and recever for damage. Do not use f damage s found. Refer to qualfed personnel. 5. Unplug the recever from the mans durng lghtnng storms. 6. To prevent fre or shock hazard, do not expose ths equpment to ran or mosture. 7. The recever should be placed on a frm surface, and the ventlaton openngs must not be covered wth tems, such as newspapers, table clothes, curtans, etc. 8. Do not nstall ths equpment near any heat sources such as radators, stoves or other apparatus that produce heat. Protect t from drect sunlght. 9. When nstallng the recever, ensure there s a gap of approxmately 2cm around t to enable ar to crculate freely and prevent overheatng. 1. Leave access to the mans lead n case emergency shutdown s requred. 11. Do not place any combustble objects on the recever (candles, etc.). 12. No objects flled wth lquds, such as vases, should be placed on the recever. It should not be exposed to drppng or splashng. Should ths happen, dsconnect the recever from the mans and consult qualfed personnel. 13. Make sure that chldren do not place any foregn objects n any of the openngs. 14. For cleanng, use a soft, damp (not wet) cloth. Never use any abrasve cloth and aerosol cleaners. 39 Small prnt User Gude Small prnt 4

Small prnt Important Ths apparatus s ftted wth an approved moulded BS163 plug. To change a fuse n ths type of plug proceed as follows: 1. Remove fuse cover and fuse. 2. Ft new 3 A fuse that should be a BS1362 ASTA approved type. 3. Reft the fuse cover. If the ftted plug s not sutable for your socket outlets, t should be cut off and approprate plug ftted n ts place. If the mans plug contans a fuse, ths should have a value of 3A. If a plug wthout a fuse s used, the fuse at the dstrbuton board should not be greater than 5A. Note: The severed plug must be destroyed to avod a possble shock hazard, should t be nserted nto an approprate socket elsewhere. How to Connect a Plug The wres n the mans lead are coloured n accordance wth the followng code: BLUE NEUTRAL ( N ) BROWN LIVE ( L ) 1. The BLUE wre must be connected to the termnal, whch s marked wth the letter N or coloured BLACK. 2. The BROWN wre must be connected to the termnal, whch s marked wth the letter L or coloured RED. 3. Do not connect ether wres to the earth termnal n the plug that s marked by the letter E or by the safety earth symbol or coloured green or green andyellow. Before replacng the plug cover, make certan that the cord grp s clamped over the sheath of the lead not smply over the two wres. 41 Small prnt User Gude Small prnt 42

Small prnt Packagng Unpackng the Vbox Keep all plastc bags away from babes and chldren, as they can cause suffocaton. The Symbol on the packagng means that the materal can be recycled. Legal Ths product s n conformty wth European Drectves 95/47/EC and 22/21/EC. Due to contnued product mprovements, ths nformaton s subject to change wthout notce. Ths product ncorporates copyrght protecton technology that s protected by U.S. patents and other ntellectual property rghts. Use of ths copyrght protecton technology must be authorzed by Macrovson, and s ntended for home and other lmted vewng uses only unless otherwse authorzed by Macrovson. Reverse engneerng or dsassembly s prohbted. Manufactured under lcense from Dolby Laboratores. Dolby and the doubled symbol are trademarks of Dolby Laboratores. Lcensng Ths product s protected by certan ntellectual property rghts of Mcrosoft Corporaton. Use or dstrbuton of such technology outsde of ths product s prohbted wthout a lcense from Mcrosoft or an authorzed Mcrosoft subsdary. Manufactured under lcense from Dolby Laboratores. Dolby and the doubled symbol are trademarks of Dolby Laboratores. 43 Small prnt User Gude Small prnt 44

Warranty Your Vbox and Remote Control are guaranteed for a perod of 12 months from the nstall date. Subject to the terms lsted below, the guarantee wll provde for the repar of, or at BT s or ts agent s dscreton the opton to replace the Vbox or Remote Control, or any component thereof (other than batteres), whch s dentfed as faulty or below standard, or as a result of nferor workmanshp or materals. Products over 28 days old from the date of purchase may be replaced wth a refurbshed or repared product. The condtons of ths guarantee are: The guarantee shall only apply to defects that occur wthn the 12 month guarantee perod. Proof of purchase s requred The equpment s returned to BT or ts agents as nstructed Ths guarantee does not cover any faults or defects caused by accdents, msuse, far wear and tear, neglect, tamperng wth the equpment, or any attempt at adjustment or repar other than approved agents Ths guarantee does not affect your statutory rghts. 45 Warranty User Gude Warranty 46

Warranty Wthn the 12 month guarantee perod If you experence dffculty usng the product, pror to returnng t, please read the Troubleshootng Gude, or contact the Techncal Helpdesk on 8 111 4567. Lnes are open 24 hours, 7 days a week. In the unlkely event of a defect occurrng, please follow the Helplne s nstructons for replacement or repar. Outsde of the 12 month guarantee perod If your product needs repar after the guarantee perod has ended, the repar must meet the approval requrements for connecton to the broadband and telephone network. We recommend that you contact the Techncal Helpdesk on 8 111 4567 who wll be able to provde detals of BT s approved repar agents. Tune n to the latest musc vdeos Wth our great value Musc pack for just 6 a month Beyonce Sony BMG 47 Warranty