CHRISTIE XCHANGE AGREEMENT EFFECTIVE July 1 ST, 2016 www.christieemea.com
Christie XCHANGE is an addition to the Standard Limited Warranty policy offered by Christie in Europe, the Middle East and Africa (EMEA). Under Christie XCHANGE Agreement, any LCD and Single-chip DLP unit that fails in the 1 st year of its warranty period will be permanently replaced with a new unit, dispatched to the Customer s premises by the next business day Full details of the Christie product series supported via this programme can be seen in the table below. The programme is free to all Customers upon successful registration to the Christie XCHANGE programme. Products supported by Christie XCHANGE MODEL PART NUMBER DETAILS Captiva DHD400S (White) 140-012104-01 Captiva DWU350S (White) 140-011103-01 3500 lumen Laser Phosphor HD Projector with 0.25:1 Ultra Short throw lens 3000 lumen Laser Phosphor WUXGA Projector with 0.25:1 Ultra Short throw lens LW502 (White) 121-041106-01 5000 lumen LCD WXGA projector with fixed 1.65 2.15:1 Zoom lens LWU502 (White) 121-042107-01 5000 lumen LCD WUXGA projector with fixed 1.65 2.15:1 Zoom lens LW401 (White) 121-012104-01 4000 lumen LCD WXGA Projector with 1.5-2.2:1 LWU421 (White) 121-013105-01 4200 lumen LCD WUGA Projector with 1.5-3.0:1 Zoom Lens LX501 (White) 121-014106-01 5000 lumen LCD XGA Projector with 1.5-2.2:1 Zoom Lens LWU501i (White) 121-015107-01 5000 lumen LCD WUXGA Projector with 1.5-3.0:1 Zoom Lens LW551i (White) 121-016108-01 5500 lumen LCD WXGA Projector White with 1.5-3.0:1 Zoom Lens LX601i (White) 121-017109-01 6000 lumen LCD XGA Projector with 1.5-3.0:1 Zoom Lens DHD555-GS (White) (Body only) 140-006107-01 5500 lumen 1-CHIP DLP Laser Phosphor, HD Body Only DHD555-GS (Black) (Body only) 140-006129-01 5500 lumen 1-CHIP DLP Laser Phosphor, HD (Black) Body Only DWU555-GS (White) (Body only) 140-007108-01 5500 lumen 1-CHIP DLP Laser Phosphor, WUXGA Body Only DWU555-GS (Black) (Body only) 140-007120-01 5500 lumen 1-CHIP DLP Laser Phosphor, WUXGA (Black) Body Only DWX555-GS (White) (Body only) 140-008109-01 5500 lumen 1-CHIP DLP Laser Phosphor, XGA Body Only DWX555-GS (Black) (Body only) 140-008121-01 5500 lumen 1-CHIP DLP Laser Phosphor, XGA (Black) Body Only LWU601i-D (Black) (Body only) 121-036100-01 6000 lumen LCD WUXGA Projector White, Body only LWU701i-D (White) (Body only) 121-034108-01 7000 lumen LCD WUXGA Projector White, Body only LWU701i-D (Black) (Body only) 121-034119-01 7000 lumen LCD WUXGA Projector White, Body only LWX651i-D (Black) (Body only) 121-035109-01 6500 lumen LCD WXGA Projector White, Body only LWX751i-D (White) (Body only) 121-033107-01 7500 lumen LCD WXGA Projector White, Body only LWX751i-D (Black) (Body only) 121-033118-01 7500 lumen LCD WXGA Projector Body only LX801i-D (White) (Body only) 121-032106-01 8000 lumen LCD XGA Projector Body only LX801i-D (Black) (Body only) 121-032117-01 8000 lumen LCD XGA Projector Body only DWX600-G (White) (Body only) 140-005106-01 6500 lumen, 1-CHIP DLP WXGA projector with 1.22-1.52:1 zoom lens DHD600-G (White) (Body only) 140-003104-01 6600 lumen, 1-CHIP DLP HD projector with 1.22-1.52:1 zoom lens DWU600-G (White) (Body only) 140-004105-01 6750 lumen, 1-CHIP DLP WUXGA projector with 1.22-1.52:1 zoom lens
DWU851-Q (White) (Body only) 121-029102-01 1-CHIP DLP, Dual Lamp, WUXGA, 7900l m, Body Only DWU851-Q (Black) (Body only) 121-029113-01 1-CHIP DLP, Dual Lamp, WUXGA, 7900 lm, Body Only DHD851-Q (White) (Body only) 121-030104-01 1-CHIP DLP, Dual Lamp, HD, 7500 lm, Body Only DHD851-Q (Black) (Body only) 121-030115-01 1-CHIP DLP, Dual Lamp, HD, 7500 lm, Body Only DXG1051-Q (White) (Body only) 121-028101-01 1-CHIP DLP, Dual Lamp, XGA, 10400lm, Body Only DXG1051-Q (Black) (Body only) 121-028112-01 1-CHIP DLP, Dual Lamp, XGA, 10400lm, Body Only DWX951-Q (White) (Body only) 121-027100-01 1-CHIP DLP, Dual Lamp, WXGA, 8900lm, Body Only DWX951-Q (Black) (Body only) 121-027111-01 1-CHIP DLP, Dual Lamp, WXGA, 8900lm, Body Only DWU951-Q (White) (Body only) 121-026109-01 1-CHIP DLP, Dual Lamp, WUXGA, 8900lm, Body Only DWU951-Q (Black) (Body only) 121-026110-01 1-CHIP DLP, Dual Lamp, WUXGA, 8900lm, Body Only DHD951-Q (White) (Body only) 121-025108-01 1-CHIP DLP, Dual Lamp, HD, 8500lm, Body Only DHD951-Q (Black) (Body only) 121-025119-01 1-CHIP DLP, Dual Lamp, HD, 8500lm, Body Only DHD1052-Q (Black) (Body only) 121-038102-01 1-Chip DLP. Dual lamp, HD, 8900 Ansi lumens Body only DWU1052-Q (Black) (Body only) 121-037101-01 1-Chip DLP. Dual lamp, HD, 8900 Ansi lumens Body only DWU850-GS (White) (Body only) 140-031105-01 1-Chip DLP, LaPh, WUXGA, 8000lm, body only DWU850-GS (Black) (Body only) 140-031116-01 1-Chip DLP, LaPh, WUXGA, 8000lm, body only DHD850-GS (White) (Body only) 140-030104-01 1-Chip DLP, LaPh, HD, 7200lm, body only DHD850-GS (Black) (Body only) 140-030115-01 1-Chip DLP, LaPh, HD, 7200lm, body only DWU700-GS (White) (Body only) 140-028101-01 1-Chip DLP, LaPh, HD, 7000lm, body only DWU700-GS (Black) (Body only) 140-028112-01 1-Chip DLP, LaPh, HD, 7000lm, body only DHD700-GS (White) (Body only) 140-027100-01 1-Chip DLP, LaPh, HD, 6300lm, body only DHD700-GS (Black) (Body only) 140-027111-01 1-Chip DLP, LaPh, HD, 6300lm, body only During the warranty period applicable to these products Christie may, but is not obligated to, honour the Customers request to ship replacement parts needed to repair products under warranty, or replacement products to replace defective products under warranty, before the defective items have been returned to Christie as required under the product s Standard Warranty. Christie refers to replacement parts or products shipped on this basis as advance replacement items. In the event that Christie ships a Customer advance replacement items at the Customer s request, and the Customer does not return to Christie, within fifteen (15) days of shipment, the defective parts or products for which the Customer requested advance replacement items, then the items shipped to the Customer will be treated as a sale of parts or products, as applicable, at Christie s standard prices for such items then in effect, the Customer will be responsible for freight and any applicable sales taxes. The Customer will be invoiced accordingly for all applicable charges and will be required to make payment net thirty (30) days from the date of invoice. The Customer will not be eligible to receive any further advance replacement items until such payment is made in full. In the event a failure is deemed to be non warranty the repaired unit will be returned to the Customer at their cost, and an invoice generated for the replacement unit that was supplied.
Once the Customer s registration for Christie XCHANGE has been confirmed, this arrangement will remain in effect unless and until either of party notifies the other in writing that this arrangement is terminated. In all other circumstances Christie s Standard Warranty applies. This agreement is a supplement to Christie Standard limited Warranty. This agreement does not apply to obsolete, refurbished or other Products offered for sale by Christie under special programs which specify shorter warranty periods or different warranty terms from those specified in this agreement. Christie Xchange Applies in the following countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
If you have any questions or need further information relating to Christie XCHANGE or any other warranty policy or technical support programme offered by Christie please contact by telephone; OFFICE CONTACT NUMBER OPERATIONAL HOURS OPERATIONAL HOURS GMT Germany +49 (0) 2161 5662022 08.30 17.30 CEST 07.30 16.30 GMT Spain +34 91 633 9990 09.00 17.00 CEST 08.00 16.00 GMT Italy +39 (0) 2 9902 1161 09.00 17.00 CEST 08.00 16.00 GMT United Kingdom and Europe, Middle East & Africa +44 (0) 118 9778111 08.30 17.00 GMT - France +33 (0) 1 41 21 44 10 10.00 18.00 CEST 09.00 17.00 GMT Or by email; Techsupport-EMEA@christiedigital.com Or by visiting; www.christieemea.com/emea/product-support/pages/default.aspx Christie is a registered trademark of Christie Digital Systems USA, Inc. DLP is a registered trademark of Texas Instruments