att.com AT&T CUSTOMER 1 of 5 Monthly Statement Bill-At-A-Glance Previous Balance Payment - 6/13 - Thank You! Adjustments Balance New Charges $295.17 $295.17CR $.00 $.00 $365.35 Total Amount Due $365.35 Amount Due in Full by Jul 15, 2011 U-verse TV Service Summary Service Page Total U-verse TV 1 $106.98 U-verse Internet 2 $30.00 U-verse Voice 2 $39.90 AT&T DIRECTV 2 $55.57 Wireless 3 $132.90 Total New Charges $365.35 AT&T U-verse TV U100 - Your plan features up to 150 digital channels, including local channels.. 1. AT&T U-verse TV U100 54.00 2. HBO 14.00 3. HD Technology Fee 10.00 4. Receiver Fee 15.00 Total Monthly Charges 93.00 Other Charges and Credits Video on Demand Date Description 5. 6/04 Time Traveler s Wife 5.00 Surcharges and Other Fees 6. Local Video Facilities Fee.68 7. Local Video Service Franchise Fee 4.90 Total Surcharges and Other Fees 5.58 How to Contact Us: For questions about your account: 1 800-288-2020 For Deaf/Hard of hearing TTY: 1 800-855-2880 U-verse Bill Explanations: Visit www.att.com/uversecentral Government Fees and Taxes 8. Local Sales Tax 1.63 9. State Sales Tax 1.77 Total Government Fees and Taxes 3.40 Total Other Charges & Credits 13.98 Total U-verse TV 106.98 For Important Information about your bill, please see the News You Can Use section (Page 4). Return bottom portion with your check in the enclosed envelope. Payments may take 7-10 days to post. DUE BY: Jul 15, 2011 $365.35 AT&T U-verse SM Services provided by AT&T <YOUR STATE> Wireless Services provided by AT&T Mobility, LLC. AT&T DIRECTV is a co-branded service provided by DIRECTV. Printed on Recyclable Paper Account Number Please include account number on your check. AT&T CUSTOMER CHECK FOR AUTO PAY (SEE REVERSE) Make checks payable to: AT&T PO Box 5014 Carol Stream, IL 60197-5014 llll llll ll l ll ll l l lllllllll ll ll l ll llll l llllllll lllllllllii ll 410040340001234567897000000000095170000000365350000000000000008
Page 2 of 5 U-verse Internet AT&T U-verse High Speed Internet Pro - provides the speed and security you need, including built-in wireless home networking capability, access to AT&T s entire National Wi-Fi network, 11 email accounts, photo storage, AT&T Security Suite powered by McAfee, pop-up blocker, and parental controls. 1. AT&T U-verse Internet Pro 30.00 Total U-verse Internet 30.00 U-verse Voice AT&T U-verse Voice - Includes over 20 features, including advanced features that integrate with U-verse TV, Internet, and Wireless from AT&T. 1. AT&T U-verse Voice Unlimited 33.00 Other Charges and Credits Call Detail Charges 123 555-1111 Domestic Off-net Charges Minutes Used 116 Number of Calls 38 (Off-net calls are to non-at&t U-verse Voice numbers) Surcharges and Other Fees 2. Federal Universal Service Fund 2.92 3. Local Telecommunications Business 2.66 License Tax Recovery 4. Universal Service Fund.02 5. State Relay Surcharge.13 Total Surcharges and Other Fees 5.73 Government Fees and Taxes 6. Local Sales Tax.50 7. State Sales Tax.67 Total Government Fees and Taxes 1.17 Total Other Charges and Credits 6.90 Total U-verse Voice 39.90 AT&T DIRECTV Important Information AT&T DIRECTV billing, balance & payment inquiries: 1.800.288.2020 For all other AT&T DIRECTV inquiries: 1.800.288.1145. Please review the DIRECTV portion of this bill carefully and call DIRECTV prior to the due date if anything looks inaccurate. For immediate closed-captioning issues, call 1-800-DIRECTV, fax 303-483-6266, or email ClosedCaptions@directv.com. For formal inquiries, contact C.Schrum, Sr. Manager: ClosedCaptions@directv.com; fax 303-483-6266 or mail to ClosedCaptions@directv.com, P.O. Box 6550 Greenwood Village, CO 80155-6550. DIRECTV Account Number - 12345678 Service Period: 06/21/11-07/20/11 Current Charges 1. CHOICE XTRA 06/21-07/20 63.99 Monthly 2. HD Access 06/21-07/20 10.00 Monthly 3. Leased Receiver 06/22 5.00 4. Leased Receiver 06/22 5.00 5. Leased Receiver 06/22 5.00 6. Primary Leased Receiver 06/22 5.00 Total Current Charges 93.99 Adjustments and Credits 7. AT&T Customer Savings 06/19 5.00CR 8. Refer a Friend 06/19 10.00CR 9. 12 Month Rebate 06/19 24.00CR 10. Online Redemption 06/19 5.00CR 11. Primary Leased Receiver 06/19 5.00CR Total Adjustments and Credits 49.00CR Taxes 12. Sales Tax 5.64 13. Gross Earnings Tax Reimbursement 4.94 Total Taxes 10.58 Total for Account Number 12345678 55.57 Total AT&T DIRECTV 55.57 2011 AT&T Intellectual Property. All rights reserved.
3 of 5 Wireless Wireless Services Account 123456789 Nation 500 w/rollover - includes 500 Share Anytime Minutes, anytime rollover minutes, Call Waiting, Caller ID, Direct Bill detail, Family Talk Addl, Message Notification, Nation GAIT/GSM, Unltd Exp M2M Mins, Toll Domestic, Data Unlimited - including data access, AT&T roam LD - including internatl LD and toll domestic, Visual VM postpd, Intl Roam allowed, International bundle, Family Msg Unlimited - including multimedia and Text/Instant Tex Msgs, off-network roam, and IntlRoamToll - including Internatl LD and toll domestic. Charges for Wireless Summary of Charges for 123-555-2222: Monthly Service Charges 44.99 Other Charges and Credits 1.78 Summary of Charges for 123-555-3333: Monthly Service Charges 75.00 Other Charges and Credits 2.26 Charges (before taxes) 124.03 Federal Tax.00 State and Local Taxes 8.87 Group Summary of Totals Note: The following information summarizes only the shared plan services for your account. For additional information and details relating to all other services for a subscriber, please refer to the subscriber s individual page. Shared Minutes Used Group 123456 FT14NATP500RUMMUNW Wireless Number: 123-555-2222 Period 06/27-07/26 Monthly Service 44.99 Rollover Minutes 121.00 Other Shared Minutes 183.00 Billed Minutes 0.00 Billed Charges 0.00 Wireless Number: 314-555-3333 Period 06/27-07/26 Monthly Service 45.00 Rollover Minutes 358.00 Other Shared Minutes 446.00 Billed Minutes 0.00 Billed Charges 0.00 Total Monthly Service 59.99 Total Rollover Minutes 479.00 Total Other Shared 629.00 Total Billed Minutes 0.00 Total Billed Charges 0.00 Summary of Rollover Minutes: Group 123456 Previous Rollover Balance 1319 Unused Package Minutes Added to Rollover 21 Rollover Minutes Expired (*) -97 Current Rollover Balance 1243 (*) Unused Package Minutes Expire After 12 Billing Periods Monthly Service Charges for 123-555-2222 Service from 07/07/10 through 08/06/10 1. Charge for FT14NATP500RUMMUNW 14.99 2. DATA PLAN IPHONE 30.00 Total Monthly Service Charges 44.99 Home Usage for 123-555-2222 FT14NATP500RUMMUNW 57 Calls, 06/27/11 through 07/26/11 Free minutes used from Unlimited M2M 3. Free Combd 174.0 min X 0.00 0.00 4. Free Combd 121.0 min X 0.00 0.00 5. Free Nwknd 9.0 min X 0.00 0.00 Total Minutes 304.0 Total Charges For FT14NATP500RUMMUNW 0.00 Data Unlimited 175,327 KB, 06/27/11 through 07/26/11 6. Billed Anytime 175,327 KB X 0.00 0.00 Total Kilobytes 175,327 Total Charges For Data Unlimited 0.00 Total Expanded Home Usage 0.00 Data Services 174 Calls, 06/27/11 through 07/26/11 7. Billed Messages (MT) 10 msg X 0.00 0.00 8. Billed Messages (MO) 14 msg X 0.00 0.00 1 Calls, 06/27/11 through 07/26/11 9. Billed Messages (MT) 1 msg X 0.00 0.00 Total Messages 25.00 Total Data Services Charges 0.00 Other Charges and Credits for 123-555-2222 10. Federal Universal Service Charge 0.63 11. Regulatory Cost Recovery Charge 0.77 12. State Universal Service 0.38 Total Other Charges and Credits 1.78
4 of 5 Wireless - Continued Taxes for 123-555-2222 13. 9-1-1 Service Fee 0.50 14. State Telecom Tax 2.93 15. City Telecom Tax 0.53 Total Taxes 3.96 GPRR=GPRS $0.00 rate APN002 M2MC=EXPANDED M2M M2X=Expanded Calling MMH=IMB MMS $0.00 SMH=IMB SMS $0.00 VM=VOICE MAIL AT=Anytime DT=Daytime NW=Nwknd Monthly Service Charges for 123-555-3333 Service from 07/07/10 through 08/06/10 16. Charge for FT14NATP500RUMMUNW 45.00 17. DATA UNLIMITED 15.00 18. FAMILY MSG UNLIMITED 30.00 19. Discount 5.00CR 20. Discount 10.00CR Total Monthly Service Charges 75.00 Home Usage for 123-555-3333 FT14NATP500RUMMUNW 153 Calls, 06/27/11 through 07/26/11 Free minutes used from Unlimited M2M 21. Free Combd 400.0 min X 0.00 0.00 22. Free Combd 358.0 min X 0.00 0.00 23. Free Nwknd 46.0 min X 0.00 0.00 Total Minutes 804.0 Total Charges For FT14NATP500RUMMUNW 0.00 Data Unlimited 9,518.00 KB, 06/27/11 through 07/26/11 24. Billed Anytime 9,518.00 KB X 0.00 0.00 Total Kilobytes 9,518.00 Total Charges For Data Unlimited 0.00 Total Expanded Home Usage 0.00 Data Services 266 Calls, 06/27/11 through 07/26/11 25. Billed Messages (MT) 111 msg X 0.00 0.00 26. Billed Messages (MO) 155 msg X 0.00 0.00 4 Calls, 06/27/11 through 07/26/11 27. Billed Messages (MT) 2 msg X 0.00 0.00 28. Billed Messages (MO) 2 msg X 0.00 0.00 Total Messages 270.00 Total Data Services Charges 0.00 Other Charges and Credits for 123-555-3333 29. Federal Universal Service Charge 0.93 30. Regulatory Cost Recovery Charge 0.77 31. State Universal Service 0.56 Total Other Charges and Credits 2.26 Taxes for 123-555-3333 32. 9-1-1 Service Fee 0.50 33. State Telecom Tax 3.48 34. City Telecom Tax 0.93 Total Taxes 4.91 CW=Call Waiting GPRR=GPRS $0.00 rate APN002 M2MC=EXPANDED M2M MMH=IMB MMS $0.00 SMH=IMB SMS $0.00 VM=VOICE MAIL AT=Anytime DT=Daytime NW=Nwknd Total Wireless 132.90 News You Can Use Closed Captioning Technical Suport: U-verse Closed Captioning Technical Support: Telephone: 866-912-8216 Fax: 866-750-6606 E-mail: closedcaphelp@att.com Written Closed Captioning Issues Mailing Address: AT&T Closed Captioning, ATTN: Ms. Young 1010 Pine St., 6-E-24 St. Louis, MO 63101 Rewards for Referrals Get rewards when you tell friends about U-verse. Get up to $150 each time a friend you refer purchases U-verse services. Just go to att.com/refer to start making referrals today. Attention TTY Users For Deaf/hard of hearing customers: (TTY) 1 866 241-6567 Questions on accessibility by persons with disabilities: 1 866 241-6568.
5 of 5 Important Information Late Fee A Past Due Collection fee of $5.00 will be assessed if payment is not received on or before the due date. Electronic Check Conversion When you pay your bill by check, you authorize us to either use the information from your check to make a one-time electronic funds transfer from your account or to process the payment as a check transaction. When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from the bank. You agree to pay a fee of up to $30 if your check is returned unpaid. Returned checks may be represented electronically. Tax ID AT&T Mobility Tax ID # 84-1659970. AT&T Surcharges Include: Regulatory Cost Recovery Charge to recover costs to comply with government assessments and regulations; Universal Service Charges; and gross receipts charges. They are not taxes and are subject to change. Single Payment Agreement For Kiosk Payment: I authorize AT&T to pay my bill by debiting my bank account. If my bank rejects a payment, I may be charged a return fee up to $30. Other Payment Options All payment options below can be paid through your bank account, debit card, and credit card. - Pay using your wireless phone for free. Dial *PAY (*729), then hit send. - Pay Online. Logon to Manage My Wireless Account at att.com/ MyWireless. First time users must register. - Make a one time payment under Account Overview ; choose Make a Payment. - Sign up for Paperless Billing under Bill & Payments at no additional charge. - Pay by mail using this remittance stub and a check or money order. It may take up to 7-10 days to post. - Dial 1-800-331-0500 and pay from any phone. - An Administrative Fee may apply.