April 10-13, MGM Grand Las Vegas, NV. Your Technical Support Customers Are Waiting for You

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18 April 10-13, 2018 MGM Grand Las Vegas, NV Your Technical Support Customers Are Waiting for You Amanda Groppetti 415.947.6213 Amanda.Groppetti@UBM.com HDIConference.com #HDIConf

Why You Should Be at HDI 2018 HDI is a great place You have the solutions they re looking for. Over 2,400 tech support decision makers will be in Vegas. Attendees are looking to improve their business and become the new face of IT. Your competitors will be there, talking to your potential customers. will you be there? to showcase our product. We received a large amount of very qualified leads. Can t wait to do it again next year. KYLE YARDLEY PrinterLogic LEAD GENERATION BRAND AWARENESS CLIENT RELATIONSHIPS

Companies That Attend HDI Conference As a sponsor of the HDI conference since 2005, it is easy to say that this is one of our top events each year. I have yet to find a better avenue to reach the decision makers in this community. The conversion rate from attendee scan to new customer acquisition is unmatched. The HDI Conference continues to provide us with the most attendee scans, product trials and sales of any of the 10+ events we participate in annually. DAVID VERTIN Advanced Software Products Group, Inc

Influence Your Next Customers at HDI 2018 The HDI organization is one that makes the There s an option for every tech marketer s budget. Diamond Package $60,000 Platinum Package $46,800 Gold Package $26,600 Silver Package $21,500 Exhibitor Package $8,700 EXTEND YOUR REACH BEYOND THE EXPO HALL FOR MAXIMUM EXPOSURE! Speaking Opportunities Pre- and Post-Show Influence Networking Event Packages Executive Connections Program Sponsorship Mobile App Sponsorship Conference Swag On-Site Advertising HDI Arcade greatest impact on the IT industry because they listen to their members and put great programs in place to serve their needs. Avatier will continue to support HDI and their members in the years to come. NELSON CICCHITTO Chairman and CEO, Avatier

Diamond Package $60,000 STRUT YOUR STUFF 20 x20 booth space Premier Sponsor of Expo Hall Receptions Be part of the program with a Breakfast Briefing session (limited) Solutions Spotlight: Twenty minutes on the Expo stage (limited) Choice of one key benefit: Lanyard, Logo on all Aisle Signs/WiFi Sponsor, or Logo on Conference Bag RISE ABOVE THE COMPETITION Before and After the Show Promotional video on events website Company listing in mobile app Company name and logo in promotional materials and on conference website Color logo in event brochure One-time, pre-event use of preregistered attendee list for postal mailing One-time, post-event use of conference attendee list for postal mailing IMMERSE YOURSELF Two Executive Connections Package passes + One Conference & Expo Package pass + Two lunch tickets per day + Conference party access for booth staff BONUS: SHARING IS CARING Discounted conference passes for your customers ($200 off) Note: Deadlines permitting for some deliverables During the Show Co-sponsorship of conference party Traffic driver prize giveaway Breakfast/break/lunch sponsorship Ad on digital billboard Ad on meter panel (3 x8 ) in high-traffic area Company logo on general session entrance unit Company logo featured on general session entrance slides Conference bag insert Lunch table drop

Platinum Package $46,800 Add a Breakfast Briefing for a discounted rate of $8,500 STRUT YOUR STUFF 20 x20 booth space Expo Hall Receptions Sponsor Solutions Spotlight: Twenty minutes on the Expo stage (limited) Choice of one key benefit: - Lanyard Logo on all Aisle Signs/WiFi Sponsor - Logo on Conference Bag RISE ABOVE THE COMPETITION Before and After the Show Promotional video on events website Company listing in mobile app Company name and logo in promotional materials and on conference website Color logo in event brochure One-time, pre-event use of preregistered attendee list for postal mailing One-time, post-event use of conference attendee list for postal mailing IMMERSE YOURSELF Two Conference & Expo Package passes + Two lunch tickets per day + Conference party access for booth staff BONUS: SHARING IS CARING Discounted conference passes for your customers ($200 off) Note: Deadlines permitting for some deliverables During the Show Traffic driver prize giveaway Breakfast/break/lunch sponsorship Ad on digital billboard Ad on meter panel (3 x8 ) in high-traffic area Company logo on general session entrance unit Company logo featured on general session entrance slides

Gold Package $26,600 Add a Breakfast Briefing for a discounted rate of $8,500 STRUT YOUR STUFF 10 x20 booth space Expo Hall Receptions Sponsor RISE ABOVE THE COMPETITION Before and After the Show Promotional video on events website Company listing in mobile app Company name and logo in promotional materials and on conference website Color logo in event brochure One-time, pre-event use of preregistered attendee list for postal mailing One-time, post-event use of conference attendee list for postal mailing IMMERSE YOURSELF One Conference & Expo Package pass + Two lunch tickets per day + Conference party access for booth staff BONUS: SHARING IS CARING Discounted conference passes for your customers ($200 off) Note: Deadlines permitting for some deliverables During the Show Traffic driver prize giveaway Breakfast/break/lunch sponsorship Ad on digital billboard Ad on meter panel (3 x8 ) in high-traffic area Company logo on general session entrance unit Conference bag insert

Silver Package $21,500 Exhibitor Package $8,700 STRUT YOUR STUFF 10 x20 booth space RISE ABOVE THE COMPETITION Before and After the Show Company listing in mobile app Company name and logo in promotional materials and on conference website Color logo in event brochure One-time, pre-event use of preregistered attendee list for postal mailing One-time, post-event use of conference attendee list for postal mailing During the Show Traffic driver prize giveaway Ad on meter panel (3 x8 ) in high-traffic area Company logo on general session entrance unit STRUT YOUR STUFF 10 x10 booth space RISE ABOVE THE COMPETITION Company listing in mobile app Company name and logo in promotional materials and on conference website Color logo in event brochure IMMERSE YOURSELF One lunch ticket per day + Conference party access for booth staff BONUS: SHARING IS CARING Discounted conference passes for your customers ($200 off) IMMERSE YOURSELF Two lunch tickets per day + Conference party access for booth staff BONUS: SHARING IS CARING Discounted conference passes for your customers ($200 off) Note: Deadlines permitting for some deliverables Get swaggy! Sponsor conference materials to up your game and increase your visibility.

Packages-At-A-Glance INVESTMENT DIAMOND PLATINUM GOLD SILVER EXHIBITOR Early Bird $59,000 $45,600 $26,000 $21,000 $8,400 Standard (as of November 30, 2017) $60,000 $46,800 $26,600 $21,500 $8,700 PRESENCE Booth space 20 x20 20 x20 10 x20 10 x20 10 x10 Premier Reception Sponsor Reception Sponsor THOUGHT LEADERSHIP Breakfast Briefing session 20 minute Solutions Spotlight ACCESS Lunch tickets Conference Pass: Conference & Expo Package Conference Passes: Executive Connections Package $200 Conference Package discount for customers Attendance at Conference Party EXPOSURE Choice of MPO included Co-Sponsorship of Conference Party Lunch Table Drop Note: Deadlines permitting for some deliverables Company logo on General Session Walk-in slides Promotional video on events website Breakfast/Break/Lunch sponsorship Conference bag insert One ad on digital billboard Traffic driver prize giveaway Company logo on General Session Entrance Unit One meter panel ad in high-traffic area (3 x8 panel) One-time use of pre-registered attendee list 3rd party postal mailing One-time use of conference attendee list (post event) 3rd party postal mailing Company name & logo in promotional materials and on conference website Company listing in mobile app Color logo in event brochure

Beyond the Booth: Conference Speaking Opportunities HDI attendees love case studies and real-world examples. Become part of the conference program to spotlight your brand and show a captive audience how you can help transform their support center. BREAKFAST BRIEFINGS SPEAKING SESSION $10,000 (Limit 8) Discounted Rate Available to Gold Sponsors and Above We ve managed to make the most important meal of the day even more important. Each Breakfast Briefing features a 45-minute presentation on a topic of interest. Every room will have a projection screen, microphone, and podium. Sponsors will receive a list of attendees. SOLUTIONS SPOTLIGHT $10,000 (Limit 7) Showcase your latest and greatest offerings on the Expo Hall stage with a live, 20-minute presentation during Expo Hall hours. Your presentation will also be promoted in conference materials. Sponsors will receive a list of attendees.

Beyond the Booth: Pre- and Post-Show Influence Pre-show, onsite, post-show. It s a proven exhibitor marketing formula. HDI offers opportunities for your brand to have the full cycle of contact with ways to bookend your days at the event. PROMOTIONAL VIDEO ON EVENT WEBSITE $3,000 Lights, camera, action! Get a 60-second promo video on our event website. Hosted on YouTube, the video will increase your company s exposure leading up to, during, and after the conference. PRE- AND POST-EVENT DIRECT MAIL LIST USAGE $2,500 Get a list of attendee postal addresses for a single-use direct mailing. This is a great opportunity to capture their attention before they come to the event, drive traffic to your booth during the event, or reinforce your company s message after the event. Sponsor is responsible for all postage and materials costs.

Beyond the Booth: Be the Life of the Party with Networking Event Packages EXPO HALL RECEPTIONS SPONSORSHIP Sponsor $4,000 (Limit 3 per reception) Your company s logo on reception marketing materials and signage Recognition as sponsor on signage at every bar in the Expo Hall 15 drink tickets (per night) PREMIERE $10,000 (Limit 1 per reception) Includes all of the Standard benefits PLUS: Your company s logo on reception drink coupons Signature drink sponsorship (selected by the sponsor) 15 extra drink tickets (per night) CONFERENCE PARTY PACKAGE $20,000 (Exclusive) Logo on conference party admission tickets and drink tickets Leads from conference party attendees Logo on a meter panel (3 x8 ) party advertisement Logo on general session slides (morning and afternoon) and a mention by our MC Signs placed throughout the conference party (22 x28 ) Signature drink sponsorship (selected by the sponsor) Optional: Use branded cocktail napkins (sponsor provided) Provide branded t-shirts for the bartenders (sponsor provided) Join the HDI team at the entrance to greet guests and pass out giveaways (sponsor provided)

Beyond the Booth: Executive Connections Program Sponsorship $15,000 The movers. The shakers. The decision makers. Get your brand in front of our most influential attendees. HDI offers a VIP experience to 100 senior-level directors and executive attendees through the Executive Connections conference package. These VIPs pay a premium for exclusive access to keynote speakers and senior-level networking. These are the buyers you want to be talking about you! Get your own passes to the VIP experience: Two Executive Connections package passes for your company s representatives Welcome letter, to be included in the Executive Connections participant packet Your company s logo on on-site signage at the VIP reception Signage in the Executive Connections breakfast/lunch rooms and brochures on the tables Your company s logo on premium, reserved seating during all general sessions Pre- and post-event mailings to the Executive Connections participants Optional: Present a giveaway during a breakfast/ lunch session (sponsor provided) Deliver welcome remarks at the VIP reception

Beyond the Booth: Mobile App Sponsorship Be right there at your customers fingertips! Sponsorship $5,000 (Limit 3) Promoted as mobile app sponsor on HDI Conference event website and in mobile app marketing materials Logo in on-site signage where mobile app is promoted Highlight booth in floor plan One branded micro app on app flyout menu Company logo and link to mobile-friendly webpage (assistance available, if needed) PREMIER SPONSORSHIP $10,000 (Limit 1) Includes all of the Standard benefits PLUS: Sponsor logo on mobile app download page Exclusive logo exposure on the splash screen Logo in pocket guide where app is promoted Three promoted posts (100-character limit) pinned to the top of the app s Activity Feed each day from 11 a.m.-noon (message must be tied to an attendee benefit/giveaway) Mobile app survey: Gain valuable insight about your company, product, booth, and session through a brief survey (up to five questions)

Beyond the Booth: Conference Swag Make a lasting impression. Add some exclusive conference swag to your existing package you ll love seeing your logo in use on the show floor and around the hotel before it heads back to offices around the world! ALL SWAG IS LIMITED TO ONE SPONSOR PER PROMOTIONAL ITEM: Ask Us About: SPECIAL PRIZE GIVEAWAY SPONSORSHIP $17,500 Exclusive SPONSOR THE HDI ARCADE $20,000 OR $6,000 per GAME DIGITAL BOOTH DRIVER (Posts through Twitter and conference app) $2,500 FOCUS GROUP WITH ATTENDEES $35,000 Deadline February 28, 2018 CONFERENCE BAG $15,000 CONFERENCE BADGE LANYARD $18,500 WATER BOTTLE SPONSORSHIP $10,000 CONFERENCE T-SHIRT $8,000 CONFERENCE NOTEPAD $7,500 CONFERENCE PEN $4,000

Beyond the Booth: On-Site Advertising HDI offers printed advertising opportunities at multiple locations and times during your week at the event. From hotel keys to signage, combine as many as you want to stay top-of-mind with your next customers! HOTEL ROOM KEYCARD $15,500 (exclusive) Maintain your visibility from the minute they check-in by adding your branding to hotel room keycards. HOTEL ROOM DROP $15,000/day LUNCH TABLE DROP $7,500/day CONFERENCE POCKET GUIDE $7,500 (exclusive) Full-color ad on back cover METER PANEL ADVERTISEMENT $6,000 AISLE SIGNS $2,500 per aisle ELEVATOR CLINGS Custom STAIR CLINGS Custom CONFERENCE BAG INSERT $4,000 DIGITAL BILLBOARD AD BY REGISTRATION DESK $3,000 TRAFFIC DRIVER OPPORTUNITY $2,500 DOUBLE your leads. The traffic driver will send attendees to your booth to collect a stamp to be eligible for the prizes raffled off at the close of the Expo Hall.

Beyond the Booth: Custom Commercial Video Package $15,000 Your booth/company will receive a fully edited and polished 90 second to 2-minute promotional video that features an interview or scripted voiceover of a representative, mixed with product shots of your display, customer interaction, and a fully-licensed music track to match the energy of your booth on the Expo Hall floor. We will assign you a time slot during off-hours to capture all necessary footage (so we don t interrupt your sales), and then we will begin post-production to complete your video. OUR VIDEO CREW WILL PROVIDE ALL OF THE FOLLOWING: 4K RESOLUTION PRODUCTION CAMERAS FULL INTERVIEW LIGHTING AND WIRELESS AUDIO CINEMATIC CAMERA RIGS sliders, tripods, 3-axis gimbal stabilizer, etc FULL POST-PRODUCTION includes logo animation, titles, and music licensing This video will be fully branded with your company name, logo, titles and product in order to provide you with a marketing piece that you can use outside of the context of the HDI Conference, and as your company s advertisement online.

About HDI 2018 Conference & Expo The most comprehensive four-day event covering all aspects of the technical support industry provides over 2,400 attendees with more than 100 training sessions, extraordinary keynote speakers, a jam-packed expo hall, and nonstop networking opportunities. A wide-ranging audience of technical support practitioners, experts, and influencers gather each year in search of the latest ideas, technologies, and solutions that can help them create a support team their customers will rave about. Ultimately, HDI attracts the most dedicated support professionals those who demonstrate their commitment to and willingness to invest in tech support excellence. Specific topics of interest to the HDI audience: Customer satisfaction, knowledge management, metrics reporting, employee engagement, and staffing on a budget. Contact: Amanda Groppetti 415.947.6213 Amanda.Groppetti@UBM.com HDIConference.com

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