GR M10 Module 5: Should Design Express Emotions?

GR M10 Module 5: Should Design Express Emotions? (1) (2) (3) (4) >>There is hardly a single designed object from automobile to ziggurat that does not have an emotional root. While emotion is considered a shaky foundation on which to build a profession, there is really no such thing as purely objective design. << >>Reducing all graphic design to a single typeface or neutral color may be fine for supermarket register receipts, but it removes the joy of experiencing the sensory delights of design. Even the most high-minded design must give some form of pleasure, if only for an instant. And speaking of forms who doesn t get highly emotional (read as frustrated, sad, or mad) when an IRS or insurance form is so unfriendly as to make life more difficult than it need be. << Steven Heller As we have seen so far, design can communicate messages; it can be beautiful or ugly, realistic or abstract. However, for some people, the most important issue in design is that it brings emotional reactions in the viewers by evoking targeted emotions through their design. In fact, it is impossible to make or appreciate graphic, product, industrial and even architectural design without acknowledging the pleasure and excitement or anxiety and rage found in experiences stimulated by design. This is an important feature, because emotions influence behavior: they play an essential role in decision making, perception, learning, and more...they influence the very mechanisms of rational thinking. Next, we will take a look at how designers target emotions through the use of the shapes and color. The Importance of Color Color has a significant role in influencing emotions. This has been exploited in advertising for years, with colors used to encourage particular associations with products. Pink, representing softness and gentleness, is used for baby and bath products while orange, symbolizing potency, power and vigor, is frequently used in the packaging of health products and vitamins, protein-packed snacks, energy-giving drinks, and oven cleaners. Color conveys meanings in two primary ways: natural associations and psychological symbolism. For example, a soft shade of blue triggers associations with the sky and a sense of calm. Also, the fact that green is the color of vegetation can be considered a universal and timeless association. Green s associations with nature communicate growth, fruitfulness, freshness and ecology. On the other hand, green may also be symbolic of good luck, money and greed all of which have nothing to do with green plants. The Colors of Calm Cool colors tend to have a calming effect. At one end of the spectrum they are cold, impersonal, antiseptic colors. At the other end the cool colors are comforting and nurturing. Blue, green, and the neutrals white, gray, and silver are examples of cool

(5) (6) (7) colors. In nature blue is water and green is plant life - a natural, life-sustaining duo. Combine blues and greens for natural, watery color palettes. Heat up a too cool color palette with a dash of warm colors such as red or orange. If you want warmth with just a blue palette, choose deeper blues with a touch of red but not quite purple or almost black deep navy blues. Cool colors appear smaller than warm colors and they visually recede on the page so red can visually overpower and stand out over blue even if used in equal amounts.(1)(2) The Colors of Excitement Warm colors rev us up and get us going. The warmth of red, yellow, or orange can create excitement or even anger. Warm colors convey emotions from simple optimism to strong violence. The neutrals of black and brown also carry warm attributes. In nature, warm colors represent change as in the changing of the seasons or the eruption of a volcano. Tone down the strong emotions of a warm palette with some soothing cool or neutral colors or by using the lighter side of the warm palette such as pinks, pale yellows, and peach. Warm colors appear larger than cool colors so red can visually overpower blue even if used in equal amounts. Warm colors appear closer while their cool counterparts visually recede on the page.(3)(4) The Colors of Intrigue Colors with attributes from both the warm and cool colors can calm and excite. These are colors derived from a mix of a cool and warm color such as blue and red or blue and yellow. A cool blue and a warm red combine to create deep purples and pale lavenders. To a lesser extent, shades of green, especially turquoise and teal, also have both the warming and cooling effects born of warm yellow and cool blue. Some light neutrals such as cream, pale beige, and taupe evoke some of the same warm and cool feelings of purples and greens. (5) The Colors of Unity The neutral colors of black, white, silver, gray, and brown make good backgrounds, serve to unify diverse color palettes, and also often stand alone as the only or primary focus of a design. Neutral colors help to put the focus on other colors or serve to tone down colors that might otherwise be overpowering on their own. To some extent blacks, browns, tans, gelds, and beige colors are considered warm. While white, ivory, silver, and gray are somewhat cooler colors. (6) *Kuler is an online intuitive interface that enables you to quickly explore a great range of color schemes as well as download, create and share. (http://kuler.adobe.com) (7) The Importance of Shapes There is also evidence of a relationship between shape and emotion. Lundholm has found that most of his subjects tended to represent the meaning of sadness by lines directed downward from left to right, and of gayness by lines that were horizontal or directed up from left to right. Anger was represented by irregular, sharp-angled and jagged lines; graveness and idleness by gently curving or relatively straight lines. In our culture, acute angles are more tense than right angles or curves, crowded compo-

(8) (9) (10) (11) sitions are more excited than ones with a great deal of empty space. In his developmental explanation, he states:...perhaps shapes express because they remind us of postures associated with particular moods...droopy forms look like the sagging posture associated with sadness. We respond to the shapes emotionally. They hold for us their own expressive meaning and character. Most of us read the circle of the sun as warmth and protection. The same feelings are associated with all kinds of curvy forms. They seem calm, pacific, assured, sensuously relaxed, and optimistic. The square can be read as dull, straightforward, honest, lacking imagination, stable, less natural than the circle. The triangle is interpreted as action, agitation, conflict, tension, and aspiration. The most famous triangles are probably the Pyramids of Egypt. The pointed, sharp, and jagged edges suggest anguish, danger, and antagonism; by association with fire, splinters, thorns, arrowheads, twisted metal. In the same way the connection between shapes and our emotions is utilized in the advertising industry. The use of basic shapes, and their appeal, is most obvious in perfume ads and bottle designs. Women s ads tend to use all three shapes, thereby portraying how, according to society, women are more emotional and subject to a greater variety of feelings. The bottles that hold women s perfume are generally more oriented to curvy, circular, and triangular shapes. The triangular bottle implies risk, challenge, and excitement. (8) The curves may be reflecting the actual body, but it also implies a feeling of warmth, continuity, and security. (9) The bottles that tend to hold cologne are generally square in shape. They are bigger and appear more solid. This shape implies strength, honesty and reliability. They are not as alluring and enticing as women s bottles. Today, the shapes do not portray the stereotypes that women and men used to hold in our society. (10) (11) How would you like your users to feel? Of course, all these elements are important. But mounting evidence suggests that how you make your users feel is as crucial as what you tell them. So, if you want your users to feel positive about your message, and motivated about responding to it, you ll need to understand which elements of your design can affect the mood of your audience. Here is the checklist provided by psychologist Ann Ellis (http://www.sitepoint. com/article/foster-feel-good-factor) that could help you target specific emotions through your design: Pleasant: Try using blue, blue-green, green, red-purple, purple or purple-blue, with gently curving or relatively straight lines. Happy and positive: Be generous with the blue, green and pink; try directing their gaze upwards from left to right, avoid sharp angles. Stimulated: Try green-yellow (but see unpleasant below), blue-green, and green colorings. Able to concentrate for improved learning and performance: Use blue tones; Initially strong, ready for action in short bursts: Try lots of red! Excited, upbeat, energetic: Use orange, strong red (not too much -- see uncomfortable below)

(12) (13) (14) Soothed, calmed, relaxed, poised for positive action: Color with baby pink, soft green Soothed, calmed, relaxed, lulled into a stupor: Use baby blue, purple-blue, yellow-red Caring, relaxed, with mental clarity, and vigor: Use soft blues, pinks, greens; Hopefully, you don t want to produce negative feelings in your users. But you might want to check your site for the following: Sad, unhappy: Results from large chunks of black; lines directed downwards from left to right Angry: Produced by large expanses of black; irregular, sharp-angled and jagged lines Unpleasant: Generated by yellow and green-yellow hues Uncomfortable: Created by strong reds From Form Follows Function to Form Follows Emotion Form follows function is a principle associated with Modern Architecture and Industrial Design in the 20th Century. Design is purpose driven. Good design supports function to the fullest extent. It s a basic rule and a principle every designer lives by. The phrase or dictum, was made popular by American Architect, Louis Henri Sullivan. The phrase was also effectively adopted by the designers of the Bauhaus and applied to the production of everyday objects like chairs, bed frames and other furniture and objects they designed. Some of those forms were refined to such an extreme that they eventually ended up unusable, but generally the Bauhaus still constructively influences the look, feel and function of consumer goods down to the present day. Modernism attempted to eliminate sentimental emotionalism from art and design and replace it with cleanliness and clarity. In his essay/manifesto entitled Ornament and Crime written in 1908, Adolph Loos repudiated the florid style of the Vienna Secession (12), and promoted the simplicity of straight lines and clear planar walls and windows (13) Kandinsky s Questionnaire Kandinsky was particularly interested in the relationship between color and form, and he wanted to explore it systematically to establish fundamental laws of correspondence of basic colors and forms. In 1923 Kandinsky circulated a questionnaire at the Bauhaus asking respondents to fill in the triangle, square and circle with the primary colors. He hoped to discover a universal correspondence between form and color embodied in the equation triangle-yellow, circle-blue and square-red. (14) Kandinsky achieved remarkable consensus with his questionnaire, in part because others at school supported his theoretical ideal. The equation inspired numerous projects in the Bauhaus in the early 20s, but in later years Kandinsky s fascination with this utopian aestheticism has been dismissed. While few designers today would argue for the universal validity of triangle-yellow, circle-blue and square-red, the attempt to identify the grammar and elements of a perceptually based Language of Vision has informed modernist design education since the 40s. Form Follows Emotion The Bauhaus got it absolutely wrong. Form does not follow function. Form follows emotion! Luigi Colani Examples by: Norman McLaren (15), Joshua Davis (16) and John Maeda (17) Emotion has been substituted in the place of function in many instances by the many

(15) (16) (17) designers of today. Frog Design, the creation of Hartmut Esslinger, was one of the first design studios who took Emotional Design seriously. From Frog s earlier work for Apple to the cutting edge consumer product designs they do for their clients today, they maintain the value of emotion. When I looked at Sullivan s complete quote It is the pervading law of all things organic and inorganic, of all things physical and metaphysical, of all things human and all things superhuman, of all true manifestations of the head, of the heart, of the soul, that life is recognizable in its expression, that form ever follows function. This is the law....i always felt that form follows function was a simplistic and misunderstood reduction of Sullivan s wider description. I also believe that function is a must, however humans always strived for a deeper meaning just look at ancient Greek objects or the Japanese House. Therefore I wanted to provoke a bit and coined the slogan form follows emotion which then inspired many people in a very surprising way Hartmut Esslinger in his interview for Design & Emotion (http://www.design-emotion. com/2006/08/15/getting-emotional-with-hartmut-esslinger) In her book The Substance of Style Virginia Postrel notes that Starbucks is to the age of aesthetics what McDonald s was to the age of convenience or Ford was to the age of mass production. What prompted millions of people to spend $3.3 billion on a cup of Starbucks coffee last year? Postrel s answer is that companies like Starbucks have used aesthetics to give their customers a unique sensory experience, and their customers can t get enough of it. Everyone from retailers to homebuilders, restaurants, hotels, and nearly every facet of our daily lives are now echoing that same focus on aesthetics by product designers. He shows a few examples to illustrate how aesthetics is the way we communicate through the senses. After all, human beings are visual, tactile, and emotional creatures and we are drawn towards people, places, and things that give us sensory pleasure. Postrel points out that form follows emotion has supplanted form follows function. How else do you explain the success of the imac, Volkswagen Beetle, and the Michael Graves Toaster at Target? (http://www.boxesandarrows.com/view/the_substance_of_style_how_the_rise_of_ aesthetic_value_is_remaking_commerce_culture_and_consciousness) Is there a clash between intellect and emotion? Good design is an objective art it s not magic or mystical; designers make real things that actually do things. We solve problems, design stuff for clients, or make our own things to sell to other people. In order to make these things for people, of course, we need a reliable foundation a shared perception of reality. The business trend of focusing on user needs in order to create emotional connections sounds like a good idea because emotions are powerful and irrational people want stuff they like! Transformation of brands from product-based propositions to emotionally driven ones is happening at lightning speed, says Nick Graham from Joe Boxer. But advertisers and marketers rely on easy emotions to take advantage of consumers. The emotional desire for a Coke means that people world-wide will want

(18) (19) to buy one whether they are thirsty or not. Finding those touch-points, and exploiting them, is what business pays designers to do these days. But, good design doesn t just seduce people into buying stuff; it creates a better world. Tucker Viemeister (http://www.core77.com/reactor/10.04_viemeister.asp) In our world, brands, politicians, television and religions are all experience providers, as Bernd Schmitt call it them in Experiential Marketing: How to Get Customers to SENSE, FEEL, THINK, ACT, RELATE to Your Company and Brands When we appeal to the lowest emotions, we lose out on involving the higher intellectual capacities those facilities are harder to control and satisfy. Emotions are arbitrary and selfcentered, and not all emotions are good. Glorifying emotions doesn t encourage intellectual progress, and it may very well confuse things. Happy, but perhaps less-than-clear-thinking, consumers might buy more stuff, but the Good Business=dumb consumers equation is a short-term folly. Exalting emotional connections with customers doesn t build a population of fulfilled citizens, and when we encourage thinking, it helps us manage ourselves. What s wrong with smart consumers=better world? Tucker Viemeister (18)(19) EXERCISE: In this exercise, you will explore your own ideas about the role of the emotions in graphic design. View the following eight images in the: http://redsparrow.org/gr10/week6/in_mainframet6.php gallery. 1. Vasily Kandinsky - Improvisation 31 (Sea Battle), 1913 2. Paul Klee - Southern (Tunisian) Gardens, 1919 3. Franc Marc - Fighting Forms, 1914 4. Henri Matisse - The Joy of Life, 1905-06 5. Piet Mondrian - Pier and Ocean, 1915 6. Piet Mondrian - Composition in Red, Yellow, and Blue, 1930 7. Edvard Munch - The Scream, 1893 8. Jackson Pollock - Blue (Moby Dick), 1943 For each artwork, discuss the feelings or emotions you think the artist has expressed. Look at the colors, lines, textures, and shapes. Visit http://www.uclaextension.edu/mastercovers and analyze the UCLA Extension catalog covers. Which cover seems the most expressive to you and why? Which seems the least expressive and why? Do you think a design work must express a feeling or emotion? Why or why not? What is more interesting to you: the shapes and colors in an artwork or the feelings and emotions it seems to express?