RE: RETURN IT ELECTRONICS STEWARDSHIP PROGRAM EXPANSION BROCHURES. we welcome you to visit return-it.calelectronics. ENCORP PACIFIC (CANADA) June 2012

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Dear MLA s and Regional Districts: June 2012 ENCORP PACIFIC (CANADA) 206 - Boundary Road Burnaby, BC V5M 3Z3 T I F 604.473.2400 604.473.2411 1.800.330.9767 encorp@encorpinc.com encoro ca 2250 Enclosure(s) Vice President, Development & CMO Sandy Sigmund ENCORP PACIFIC (CANADA) Best Regards, Should you have any questions about se materials, or would like additional 9767 extension 225. stock, please contact Sheree Gable at sheree(encorpinc.com or call 1-800-330- program and expanded list of, for your information. We are pleased to enclose copies of our consumer brochure, which outlines systems, video gaming devices, e-readers & e-dictionaries, a variety of musical recycled responsibly. As of July 1, 2012, program has expanded to include more regulated. Among newly accepted are GPS metric tonnes of unwanted electronics have been kept out of landfills and we welcome you to visit return-it.calelectronics. Since Return-It ElectronicsTM program began in August 2007, over 75,000 instruments and many or items. For furr information about this program, BROCHURES RE: RETURN IT ELECTRONICS STEWARDSHIP PROGRAM EXPANSION.

2m I-c,. :// WHAT 15 THE ELECTRONIC PRODUCTS RECYCLING P TflPTflN (EPRA)? A :// EPRA is a not +oi profit extonoed producer responsiblity association It was set up cy major producers and retailew of electronics to pro ide inoustry-lod and egjateo ecycling programs for unwantcc electronics Menbcrs of EPRA inciuoe Electronics Poduct Stewardship Caredo (EPSC) and Reta/ Council of Canada (RCC) and ir members. :// WHO RUNS THE PROGRAM? A:?? EPR nat contracted,atb Encorc Pacific to oeliver zte ::arisnic program unoei Rerurn lttm brano in British Columbia Encorp mandate on cehalf of EPRA is to manage a consumer triondla and _ost effective system. t rocnvers eguiateo eiectron,c prcoucts trom consumers and ensures to. are recycled in a safe and environmentally yonno mannei Tnat includos stopninc electronic from ending up in andfifls or oeing sh pped to deveioping T nations The orrgram is nsmtd Return-It Electronics and is Oes gnec c snilt retponsibi!mta for Tocvcling from BC taxpayers tnrougn rnunicioalltiea 5np reginnal districtsj pmducers ano consumers of Aectronw prot,c:. :// THE PROGRAM WAS ORIGINALLY SET UP AND RUN BY ESABC. WHY HAS IT CHANGED TO EPRA? A: The omogram was previousic run O\ ESABC and ransitioned to Ac national program EPRA; to enhance efficiencies :// WHY IS THIS PROGRAM P. IT? A:?, The Rezn It Eiectronics ocyc! g program provides an err ror mentalli, souno recycling opton br unwanted elecmonins. It ensures rnese items will not be landfilled or.beoa/v exooned. You ca drop off any of acceptable orodums at oes:gnctod Return-It Eitronics Collection Sites ioito.o, criarge a -d be assured y Oil! be recyclec wsdonspir ti;eith :// WHERE IN BC CAN I RETURN MY ELECTRONICS? A:,? There are 25 convenient locasions in BC vist return-e.ca, electronics/locations to finds Rotui n-it Electronics Collection Site nearest you T2 r ALL THE ANSWERS YOU NEED TO RECYCLE ELECTRONICS YOU DON T WANT For more information, visit: To find Return-It ElectronicsTM Collection Site RETURN ITCA/ ELECTRONICS nearest you, visit: RETURN-ITCA LOCBTIOHS

I,.i...:...i. I,_ DESKTOP COMPUTERS, IT DEVICES, MEDICAL DEVICES PORTABLE COMPUTERS, IT DEVICES. MEDICAL MONITORING DEVICES A portable device used primarily for personal use that operates on battery power or is powered directly from device it is connected to (i.e. computer). DESKTOP/ COUNTERTOP PORTABLE AUDIO VIDEO, MUSICAL INSTRUMENTS. IT DEVICES. MEDICAL * MONITORING DEVICES Musical instruments or music related with electronics that operate on battery or USB power or through an AC adaptor or passive non-powered electronics. ALL-IN-ONE. [DISPLAY PRODUCTS PRINTING PRODUCTS + IT or Telecom Devices and Equipment. Generally less than Electronic medical, monitoring 1 2 kgs and control devices. AUDIO VIDEO AND GAMING PRODUCTS + NON-PORTABLE HOME THEATRE IN A BOX (HTB) SYSTEMS 56.00 RODUCTS >29...,iSTANDING PRODUCTS, PRINTING) COPYING PRODUCTS. IT DEVICES. 4EDICAL MONITORING DEVICES NON-CELLULAR TELEPNONES + ANSWERING MACHINES A telecommunication device with a handset, multiple handsets or microphone and speaker systems that is used to transmit and receive sound. A device that is designed to record sound from incoming calls over a telephone line or VOIP line. COMPUTER * VIDEO GAMING PERIPHERALS IDMARICET VEHICLE PRODUCTS Aftermarket audio and/or video systems or system components intended to replace or supplement OEM factory-installed systems or system components.

rj4 L

ITEMS INCLUDED IN THE PROGRAM. AND gaming systems and accessories, e-readers, electronic expanded to include t irtuall all eiectronic. :// HOW ARE ELECTRONICS RECYCLED? A:// Electronics collected in BC for recycling are sent to :/ WHERE DO THE COLLECTED HOW MUCH ARE THE FEES? ELECTRONICS GO? :// HOW IS THE PROGRAM FUNDED? :// IS THIS PROGRAM FUNDED BY TAXPAYERS? cost processing unwanted eiectronics being of collecting and managed program. used by 100% of EHF is recognize that Coflection Sites are not obl,gatec to accept :// HOW ARE THE FEES DETERMINED? :// WHY SHOULD I HAVE TO PAY A FEE ON THE A:. / The fees are caiculated by product caregcry to co. er responsible recycling of regulated eectronic. assists in covering rhe cost or responsiblt :// WILL I GET MONEY BACK WHEN I RETURN A:? There is no refund paid back to you when you return electronics deposit for recycling as this is not a program. A: // For your own personal security you need to take adequate INFORMATION WON T BE SEEN OR STOLEN? PRODUCTS, HOW DO I KNOW MY PERSONAL :,/ IF I RETURN MY RECYCLABLE ELECTRONIC :/? WHAT IF I HAVE A LARGE VOLUME OF PURCHASE OF NEW ELECTRONICS? UNWANTED ELECTRONICS? found at return-it.ca/largevolume A:.1 Medical electronic equipment br monitorlrq or retmer :// MEDICAL DEVICES ARE NOW INCLUDED IN A:/r Absolutely Ahile our program is des onec to manage :// WHAT IF I HAVE A TELEVISION OR :// ARE CDS, TAPES AND USB DEVICES, ETC. RECYCLING? COMPUTER MONITOR WITH A SMASHED CONSIDERED A PERIPHERAL? THE RECYCLING REGULATION. DO THE COLLECTION SITES ACCEPT THESE SCREEN? PRODUCTS? A:,)/ Pick up services for large volumes (i.e. three oallets or more) A:// The program is financed by an Environmental Handling Fee approved primary recyclers in North America. These items processes. Products such as batteries and mercury lamps, approved processing and recycling contractors. All recyclers removed. The remaining are separated into ir A:? Following collection, consolidated electronics are shipped to :/ WHAT S NEW? computer peripherals, comouter scanners, printers and fax be A:,- / Effectve cnarqe July 1,2012, Resurnlt all electronic de. ices can recycled tree of at desktop any computers, EleccronicsTM portable Collection computers. Sire: dispiav devices, pnones machines, home non-cellular portable and answering machines, vehicle, associated and personal or audio and video systems. charged The Environmental Handling detailed Fee (EHF) is at time of purchase. return-it.ca/electronics/ For a full and list of and EH Fs, visit distributors of eleortonic transportation for administration, collection, and A: /. As of July 1, 2012, electronics stewardship program has Among newly accepted consumer are console books, Global please Positioning return-it.ca/electronics/ Systems (C PS), and calculators. For full list visit under meet are contract with EPRA and standards. are required to standard Recycling ualification processed Program This sound ensures materials appropriate are in an environmentally export manner with health, standards safety and provisions. Find qualification at RPca are broken down using various manual and mechanical which require special processing to recover materials, are components individual processes, for recovery. Through a variety of refining unwanted and smelting used materials reclaimed from electronics. are as raw materials in manufacturing of new electronics recycling currently in waste stream. Many of dropped roe off at Collection Sites are oid or eiectrcnic covers cost of recyciir g all including and orobaned nistoric waste. MY USED ELECTRONICS? Stewa:dshio Under Program, you can return your charge electronics free of to a Return-It ElectronicsTi. be resocrsib,y. Collection Site and know rney v,ill recycied Once electronic tem been delivered Collection Site. an has Electronics to a Return-It Collection Site, it will not be unwanted electronics recycle your every effcrt wi:l be made ensure and personal to privacy security of any infcrmation; nowever, Return.ltTM System, Encorp or does not accept data that EPRA lability for any remains on electronic. your reuse cotentia we arrorgit eco.rage ew try reus cc ir st We recommend musing e witttr cnarity, pa sure to researc- ho me coaric zjil use sum you back up your dare and wipe you draws clean and require special handling procedures Find se locations at roturn..it ca/specialhandling Return-It Electronicsm Cciiect or Sites member (EHF) remitted regulated by producers, distributors and program retailers on new sold in BC. 100% of revenue is used for administration, collection, transportation, and responsible recycling of unwanted electronics unwanted provided of electronics is at no cost as long as requirements been Requirements be certain have met. can is accepted Ho e. e devices at ow a Deer PiC ' CD or any eouipment y fee is unsafe to handle exposed to,nfectious boody Oulds will oe retusec Please A:. Yes, and t ese ace mdl be accepec tor recyc:ing at considered hazardous materlais Undpr provincial A:// M nitors arc eie sic a witn smasneo cmens am before donating or passing on your old electronics egulations y can only be accepted at specitc locations Jou owr farnay first If you cncse to donate rhern c a unwanted eiecnon,c -rat have exnauste : their u soose of equipmont when it is no longer uscha Make :)/ ISN T IT IMPORTANT TO REUSE BEFORE reused All items collected will be recycled. When you electronic before donating or returning m to a oroduced by companies that no iongei exist. The EHF steps to ensure that no private data rerna:ns on your A:?/ The Environmental Handling Fee EHF on roe sale of new taxpayers but by consumers, producers retailers and government. The cost of program is not borne by A:,)/ The EHE is not a tax and none of funds collected go to :/ WHAT ARE THE ACCEPTABLE ELECTRONIC