Main Topic 2: Business Interactions Lesson 18: Sending/Receiving Information - Phone (20-25 minutes) Today, you will: 1. Learn useful vocabulary related to PHONE CONVERSATIONS. 2. Review prepositions. I. VOCABULARY Exercise 1: What s the meaning? (5-6 minutes) A. Choose the meaning of the underlined words from the choices that follow. 1. Kindly check the telephone if there is a dial tone. a. sound of a music box b. sound of a voice mail c. sound of an alarm clock d. sound of a working telephone 2. It is hard to make a call because the line is busy. a. telephone bill b. telephone number c. telephone directory d. telephone connection 3. The secretary of the manager will answer the telephone call. a. drop b. leave c. ignore d. respond 4. The marketing adviser had to redial the number of his client. a. delete the number b. cancel the call quickly c. call a different number d. call the same number again Page 1
5. The employee is looking for the phone number of their client. a. numbers designated to the taxi b. numbers designated to the address c. numbers designated to a telephone d. numbers designated to a bank account B. Sentence-Making Practice (3-4 minutes) Practice using the words you ve learned in your own sentences. 1. Dial Tone 2. Line 3. Answer 4. Redial 5. Phone number Page 2
Exercise 2: What s the word? (4-5 minutes) Read the following dialog with your tutor and try to use context clues to fill in the blanks with the most appropriate word. You can find the missing word from the pool of words at the bottom. Ms. Rogers is a sales manager. She is calling the office of her client Mr. Gibbs to confirm their meeting. Ms. Rogers: Hello! Good afternoon, may I speak with Mr. Gibbs? Secretary: Hello! Good afternoon, I am sorry but Mr. Gibbs is in a meeting right now. Would you like to leave a? Ms. Rogers: Yes. I would like to confirm if he is going to attend our meeting later this afternoon. I have to discuss the details of our business proposal. Could you give me a when he arrives? Secretary: Not a problem, Ms. Rogers. I will call you immediately when my boss arrives. May I have your number, please? Ms. Rogers: My number is 520-4459. You can also call my mobile number 9332255591 in case the line is. Thank you so much. Secretary: You are welcome, Ms. Rogers. Is there anything else I can help you with? Ms. Rogers: That is all. I will wait for your call. Thank you very much! Choices: a. redial b. callback c. message d. busy Page 3
II. GRAMMAR REVIEW: General Description: Topic: Prepositions (5-6 minutes) A preposition is a part of speech that links nouns, pronouns and phrases to other words in a sentence. It usually indicates relationship of its object with the rest of the sentence. A preposition can be used as a: a. Marker of location The manual is on the shelf. The book is in my desk. b. Marker of time She worked for more than eight hours. He has worked since 1970. c. Marker of place She lives in the city. I live at no. 44 New York Street. d. Marker of movement She went to the office. This is a great leap towards the output of the project. Remember: In order to choose an appropriate preposition, it is important to identify the function of the preposition in a phrase or sentences. Comprehension Check: Choose the appropriate preposition in the sentence below. The ball is (on, to) the table. Page 4
Exercise 1: Incomplete Sentences (3-4 minutes) Choose the appropriate preposition that would best complete the following sentences. 1. We went the company party last night. b. on c. in d. at 2. I work Tokyo city. b. in c. at d. for 3. The employee worked nine hours. b. in c. at d. for Page 5