Honeywell HomMed Wireless Scale Quick Reference Guide Wireless Scale Bluetooth Enabled (Optional Peripheral) Introduction This Quick Reference Guide together with the Genesis DM Manual are both training materials provided to instruct the user on the proper operation and installation of vital sign measuring equipment. Users need to review operating procedures on a regular basis, paying special attention to Caution statements. Make sure to keep this training guide as well as the Genesis DM Manual available while using the hardware. This document is designed as a Quick Reference Guide only, and it should be used in combination with the Genesis DM Manual, and Telehealth Monitor Programming/Troubleshooting Guide, as it does not cover all aspects, features or functions of the Genesis DM Telehealth Monitor. This Quick Reference Guide is designed to help you perform the basic steps for adding/installing a wireless Bluetooth scale in the wireless operational mode. Honeywell HomMed Customer Service Toll-free: 888-353-5404 Phone: 262-252-5840 Fax: 262-252-5795 Honeywell HomMed Corporate Offices Honeywell HomMed 3400 Intertech Drive Suite 200 Brookfield, WI 53045 Phone: (262) 783-5440 Fax: (262) 252-6105 P4607EN.01 12/2010 1
Customer Service Honeywell HomMed, LLC 3400 Intertech Drive Suite 200 Brookfield, Wisconsin 53045 Toll-free: (888) 353-5404 Phone: (262) 783-5440 Fax: (262) 252-5795 http://www.hommed.com/ Copyright Trademarks Copyright 2010 Honeywell HomMed, LLC. All rights reserved. This document and any accompanying Honeywell HomMed products are copyrighted by Honeywell HomMed, LLC. Any reproduction and/or distribution without prior written consent from Honeywell HomMed is strictly prohibited. Please refer to any software End User License Agreement for additional details regarding Honeywell HomMed software products. HomMed is a registered trademark of Honeywell HomMed, LLC. LifeStream is a registered trademark of HomMed, LLC. This Quick Reference Guide provides important information that you need to know before you start using the Honeywell HomMed Bluetooth Enabled Wireless Scale and Genesis DM Monitor. The information herein supports software versions 4.11.xxA and later. Indications for use The Honeywell HomMed Genesis DM Monitor is intended for personal use where use of the system allows retrospective review of certain physiological functions. The Genesis DM Monitor collects vital signs data (including noninvasive blood pressure, pulse rate, and weight plus data from optional add-on devices) then can transmit the data to a central viewing station via a communication network. The Genesis DM Monitor is intended for use with adult and pediatric patients over twelve years of age. Contraindications The Genesis DM monitor is not an emergency medical response device. The monitor does not have auditory or visual alarms for out-of-limit parameters. The Genesis DM monitor does not provide real-time, critical-care monitoring of patient vital signs. All data is transmitted to your monitoring platform, such as to the LifeStream platform or to Central Station 3.5 (Central Station) platform and examined in a retrospective manner by qualified health professionals. Who should read this guide? This Honeywell clinician manual has been specifically prepared for those using the Genesis DM Monitor in healthcare applications, including but not limited to administrative management personnel, clinicians such as medical care managers and nurses, and technical support staff. The information in this guide provides the instructions needed to install, and use the Honeywell HomMed Wireless Scale with the Genesis DM Monitor. P4607EN.01 12/2010 2
Product Description Scale The Honeywell HomMed scale is available in regular (Wired) and Bluetooth (Wireless) versions. The scale has a capacity of 500 lb (227 kg) and collects weight using four load cells, one in each corner of the scale. The accuracy of the weight is +/- 0.5 lb (0.2kg). The Genesis DM supplies power and communication to the scale through the scale cord, or the scale can operate in a battery powered mode. NOTE: Bluetooth is a proprietary, open wireless method for exchanging data within relatively short distances using radio signals. For more information, see http://www.bluetooth.com. Gravity Adjustment: The scale is adjusted for gravity in the location to which HomMed is shipping it. Any relocation to a different gravity zone requires re-verification by HomMed. Any damage or recalibration may also require re-verification. The following table identifies distinguishing features of each scale. The Bluetooth scale does NOT have adjustable feet. Feature Honeywell HomMed Wireless Scale Size Approximately 15.75" by 14" Shape Curved Surface texture Round textured pattern Feet Fixed Scale cord 4-pin MiniDIN Blue to monitor and DB9 serial connector to scale The Honeywell HomMed scale is not a stand-alone device. The scale must be connected to a Honeywell HomMed monitor to operate. Step-by-Step Instructions covered in this guide are: Installing the Honeywell HomMed Bluetooth adapter Connecting one wireless scale Connecting when multiple wireless scales are in the area. Using the Scale during a Scheduled Reading Troubleshooting P4607EN.01 12/2010 3
Connecting a HomMed Bluetooth (wireless) Scale These instructions cover preparing the DM Monitor to use a Bluetooth adapter and wireless Honeywell HomMed Bluetooth Scale. Three basic actions are involved: 1. Installing the Honeywell HomMed Bluetooth adapter. 2. Connecting one wireless scale. 3. Connecting when multiple wireless scales are in the area. The DM Monitor must be configured to use a Bluetooth wireless scale. After completing the configuration process, the Scale is ready for use. The configuration process would only need to be repeated if the monitor will be used with a different wireless scale or if the monitor will be used with the regular wired scale. Installing the Honeywell HomMed Bluetooth adapter The wireless scale kit includes a Bluetooth Adapter and an Adapter Cable. If needed, securely connect the Adapter Cable to the Bluetooth Adapter, (Note: they should arrive already connected together in the monitor kit). For the Bluetooth Adapter, assure that the slide switch on the top of the Adapter is positioned toward the Connector end of the adapter to enable proper transmission and data flow between the wireless scale and the DM Monitor. P4607EN.01 12/2010 4
What is the slide switch? The slide switch is part of the adapter. The slide switch allows different positions to be selected for different adapter functionality. The slide switch is not an ON / OFF switch; therefore, the slide switch is not a power switch, but must be in the proper position in order to enable proper transmission and data flow between the wireless scale and the DM Monitor. With the DM monitor power OFF, plug the Adapter Cable into the Scale port at the back of the monitor, or the wireless scale will not be sensed properly. The adapter is equipped Adapter Cable Scale Port Bluetooth Adapter The adapter is equipped with light emitting diodes (LEDs) to indicate various conditions: Blue Blinking = Scanning for / communicating with Bluetooth devices Solid Blue = Adapter has connected to scale Solid Red = Power On Light Green = Indicates data transfer P4607EN.01 12/2010 5
After connecting the Bluetooth Adapter and Adapter Cable to the DM Monitor and making sure that the slide switch is toward the connector end, power ON the DM Monitor. When prompted, enter the Setup Wizard by pressing YES. Enter Setup Wizard? (Yes/No) Connecting One Wireless Scale: The monitor will direct the user to place the Scale in its final position and the display will indicate this, along with the request to press (Yes) to continue. Place Scale in Final Position and Press YES when done Power up the scale (using either batteries or the AC power adapter supplied), and place the scale in a position convenient for the patient. Press YES to allow the monitor to detect the scale. NOTE: The scale should be less than 30 feet (10 meters) from the monitor for signal acquisition. The reason that the scale should be less than 30 feet (10 meters) from the monitor is that the signal between the two devices only works within such relatively short distances. If P4607EN.01 12/2010 6
the scale and monitor are too far apart, or if items or personnel are blocking the signal, then the scale and monitor will not be able to connect and communicate with one another as needed for proper functionality. The monitor will display the Please Wait Scanning Devices message as it scans for suitable Bluetooth devices in the nearby vicinity. The DM Monitor locates, senses, and pairs with a single scale automatically. Please Wait Scanning Devices NOTE: Establishing communications may take several minutes. The Bluetooth adapter activity light emitting diodes will flash blue and red. When the blue diode is flashing, the Bluetooth devices in the vicinity are being scanned, sensed, and connected to the DM Monitor. The blue LED is the Number One LED. The red LED should be ON, indicating that the adapter is powered by the monitor. Check the DM Monitor-to-Bluetooth adapter connection if the red LED is not ON. P4607EN.01 12/2010 7
When a single scale is detected and paired with the monitor, the monitor will display the Pairing Successful message. If there is only one scale in the vicinity, that scale will be the one that the monitor will pair with. Pairing Successful If the monitor is unable to detect the scale, it will display the Pairing Failed message. Pairing Failed If the pairing failed, check to make sure that the scale has power and that the adapter is properly connected to the monitor and that the Bluetooth adapter red LED is ON. Also, verify that the scale is located close enough to the monitor, and less than 10 meters or about 30 feet away. After a failed attempt to detect a wireless scale, the DM Monitor screen will ask if you desire a scan for available Bluetooth devices. After verifying that the scale has power and is the appropriate distance from the monitor, press YES to retry. P4607EN.01 12/2010 8
Scan for Available BT Devices? [YES] or [No] When the scale is detected, the monitor will display the Pairing Successful message. Pairing Successful Complete the Setup Wizard in the normal manner. P4607EN.01 12/2010 9
Connecting when multiple wireless scales are in the area To configure the DM Monitor for use when there are multiple wireless scales in the area, before beginning the pairing process, verify the serial number of the scale that you wish to pair with the monitor. The serial number is located on the bottom of the scale. You may write the Serial Number here for reference purposes: After verifying the serial number, power ON the DM Monitor. STARTING GENESIS DM When prompted, enter the Setup Wizard by pressing YES. Enter Setup Wizard? [YES] or [NO] The DM Monitor and Bluetooth Adapter will sense the presence of multiple devices. Press YES to continue. P4607EN.01 12/2010 10
Please Wait Scanning Devices... NOTE: Establishing communications may take several minutes. The monitor will prompt the user to place the Scale in its final position. Place Scale in Final Position Assure that there is power to the scale, supplied either by the scale batteries or the scale AC power adapter. Place the scale in a position convenient for the patient. NOTE: The scale should be less than 30 feet (10 meters) from the monitor for signal acquisition. Press YES to allow the monitor to detect the scale. The monitor will display the Please Wait Scanning Devices message as it scans for suitable Bluetooth devices in the nearby vicinity. P4607EN.01 12/2010 11
Please Wait Scanning Devices... NOTE: Establishing communications may take several minutes. During the Paring process the Bluetooth adapter blue LED (light emitting diode) will flash on and off, indicating activity. The red LED should be ON, indicating that the adapter is powered by the monitor. Check the DM Monitor-to-Bluetooth adapter connection if the red LED is not ON. When the blue diode is flashing, the Bluetooth adaptor is searching for devices in the vicinity. When the DM Monitor and Bluetooth Adapter have located the suitable devices in the area, a list will appear and prompt the user to select a scale to pair to the monitor. Only one device or serial number is displayed on the monitor at a time. Pressing the NO button, for example, goes down the list, from 1 to 2 to 3 to 4... back to 1. Pressing the YES button goes up the list, from 1 to the end of the list... to 4 to 3 to 2 to 1. The RETEST button selects the currently displayed serial number. IMPORTANT If a scale serial number appears on the monitor display screen for more than 30 seconds, the monitor will automatically select and pair with that scale. NOTE: If the monitor pairs to a different scale than the one desired, see the Bluetooth Wireless Scale Troubleshooting section that appears after this section. Select Scale To Pair... 1. 5094950014 P4607EN.01 12/2010 12
Press the NO key to continue to the next number. Select Scale To Pair... 2. 5094950020 Again, press the NO key to continue to the next number. Select Scale To Pair... 3. 5094950021 When the selected scale is detected and paired with the monitor, the monitor will display the Pairing Successful message. Pairing Successful After the Pairing Successful message appears, complete the Setup Wizard in the normal manner. The monitor will then be ready for use, programmed with the wireless scale. P4607EN.01 12/2010 13
Using the Scale during a Scheduled Reading: During a scheduled reading, the monitor will display the following message when attempting to communicate with the wireless scale: Preparing Scale Please Wait When communication is established, the user will be prompted to step on the scale as in normal (wired) operation. If the monitor is configured for voice prompting, the audible message will be Please step on the scale STEP ON SCALE o o o o o o o o o o When the scale senses, through a series of signal transactions, that the person being weighed has stabilized on the scale, then the weight will display. The display of the weight may take a moment. P4607EN.01 12/2010 14
220 LBS When the weight sensing is complete, the audible message will be Please, step off the scale. STEP OFF SCALE o o o o o o o o o o This completes the installation and use of the Wireless Scale. If you have any questions regarding the Wireless Scale please contact Honeywell HomMed Customer Service at 1-888-353-5404. P4607EN.01 12/2010 15
Troubleshooting: If communication cannot be established, the monitor will display one of the following error messages; Error Code E203, E204 or E205, Scale Disconnected: E203 error code: The Bluetooth Adapter is not plugged in properly to the back of the monitor. Solution: Check the connection on the rear panel and retry. ERROR CODE: E203 Scale Disconnected E204 error code: Bluetooth Adapter is not paired to the scale. Solution: Check the Bluetooth Adapter. Make sure that the Bluetooth Adapter is powered ON and that it is properly connected to the Adapter Cable, and that the Adapter Cable is properly connected to the DM Monitor at the Scale port on the rear panel of the DM Monitor. Retry. ERROR CODE: E204 Scale Disconnected P4607EN.01 12/2010 16
E205 error code: No Bluetooth connection because the scale is not powered, the scale batteries are absent, improperly installed, or need replacement, or the scale is too far away from the monitor. Solution: To correct the error, check that there is power to the scale, or that it is located within range of the monitor (approximately 10 meters, or 30 feet). Reschedule another vitals collection to retry. ERROR CODE: E205 Scale Disconnected Changing batteries (if applicable) To change the batteries, turn the scale over. Use a Phillips screwdriver to remove the screw retaining the battery access panel to the scale. Observe the orientation of the four AA batteries inside the scale. Remove the batteries and replace with four new AA batteries for best results. NOTE: The DM Monitor MUST BE RESTARTED after changing the batteries. This is because the Bluetooth wireless scale is not configured to give a zero weight reading ( zeroed ) on power up. The scale is only zeroed during monitor startup when the monitor does the scale self test. This is unique to the Bluetooth wireless scale including when the AC adapter is being used. For other scales, the DM Monitor will automatically zero the scale on scale power up. Zeroing the scale After changing batteries on the Bluetooth wireless scale, return the scale to its normal position and assure that there are no items on the scale. Re-start the DM Monitor. The monitor will conduct a scale self-test and zero the scale for optimal accuracy of weight readings. Check the zeroing to assure that zero 0 appears on the monitor display. P4607EN.01 12/2010 17