Film consumers in Canada; three-year trends and focus group findings DOCUMENT CONFIDENTIEL

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Film consumers in Canada; three-year trends and focus group findings 2014 MONTRÉAL, OCTOBRE 2012 DOCUMENT CONFIDENTIEL

Context and methodology 2

Context and methodology Three-year trends - Surveys Telefilm began surveying Canadians in 2012 regarding their film consumption habits. Threeyear trends have now been established*. The 2014 survey was partially financed through the Centre d études sur les médias based at Laval University. Focus Group Discussions Furthermore in 2014, focus groups were conducted in Sherbrooke, Montreal, Toronto and Vancouver with participants that qualified as members of the Active at home or Connected/Superviewer market segments** developed by Telefilm in the 2013 surveys. These consumer segments demonstrate heavy viewing behaviour of both television and film. The focus group study was funded by Telefilm, the Canada Media Fund (CMF) and the Société de développement des entreprises culturelles (SODEC). 3 * For the full methodological information, see the annex. ** See annex for more information.

Main findings 4

Film Viewing Levels Canadians reported watching slightly fewer films in 2014 (average of 85 in 2013 compared to 78 in 2014): Television is now considered the major competitor for films in terms of the audience s time. Respondents made no clear distinction between films and series. Series now rival or even surpass movies in terms of quality and innovative themes. Main benefits of series: shorter duration (per episode), longer, deeper engagement over time, consumption by single episode or binge-viewing, plots that maintain suspense. Reasons cited for viewing fewer films were: less time, a growing preference for television series (viewing increasing) and cinema costs Reasons for viewing more films: more time, better access and Netflix subscription More than half of Canadians watch at least a film per week Both movies and series are watched mainly for entertainment and relaxation 5

Where Canadians Watch The great majority of film viewing occurs in the home: Cinema 16% Mobile 3% Most movies are watched at home mainly to relax at the end of the day hence a relatively low level of involvement. A more cerebral movie thus, in a way, becomes a niche product.. At-home 81% 6

At-home - film selection process At-home viewing constitutes the vast majority of film watching at 81%. Audiences select films as follows: 1 2 What is available on my sources? Live TV channels PVR VOD Netflix Streaming sites Previously downloaded content Owned DVDs Video club Weigh the options One or two main sources generally used Can be timeconsuming Information sources What I already know (may have something in mind) Information sources Trailer Synopsis Images 3 Main criterion: my mood + Make a choice Criteria Actors/subject With whom watching + more personal criteria Sometimes a preselection to suggest Selecting a film is a process that unfolds over time. When consumers make the choice, most already have films preselected that are top of mind based on widespread buzz and promotional efforts. The film should ideally be on the key platforms for the target market. 7

At the cinema - film selection process Cinema viewing constitutes a minority of film viewing at 16%. Audiences tend to know the movie they want to see in advance passing to step 3 in the selection process. I don t know which movie Movie-going is considered a social event, often reserved for major productions with visual and sound effects. However, such events are infrequent (once every 1 to 3 months) due to the cost of the outing, seen to be increasingly high. In most cases, the participants know which movie they want to see in a theatre. 1 2 Theatre or newspaper website See movie listings Consider 1-2 theatres as needed Information sources Evaluations/ratings on theatre sites (sometimes checking other sites) Depending on number of comments Weigh the options Quick discussion/exchange with partner or friends + Criteria My mood/the genre Actors/subject With whom watching Showtimes Convenience To decide between two options I know which movie 3 Choice of movie Theatre Date and time Special theatres (AVX., 3D, etc.) 8

Platforms Used Film viewing is multi-platform. The percentage of Canadians that use these platforms at least once a month to view films is as follows: 33% of respondents reported having Netflix subscriptions and 15% Illico club à volonté. Live on broadcast television DVD / Blu-Ray that they own Paid streaming, per movie or by subscription Cinema 30% 26% 41% 63% Preference for immediacy and ondemand viewing means streaming is increasingly popular compared to downloading. VOD or Pay-per-view 22% On a mobile device 17% Two platforms have shown steady progress in viewership since 2012: - Paid streaming, per movie or by subscription monthly use by 22% in 2012 to 30% in 2014 - Mobile devices monthly use by 9% in 2012 and 17% in 2014 The majority of platforms lost film viewership in 2014, with two particularly touched: - DVD and Blu-Ray monthly use has fallen from 52 % in 2012 to 41% - Films watched live on television when broadcast on TV monthly use has remained stable but weekly use has fallen from 49% in 2012 to 32% in 2013 and even lower to 30% in 2014 9

Viewing Criteria In order to stimulate demand for Canadian films, it is critical to consider: Film genre remains the key decision making criteria when Canadians select a film. The most popular genres (out of ten) are: It is mood and thus genre that heavily influences spur-of-themoment choice. Comedy Action Drama Mystery/police Romantic comedy History/biography Documentary Science-fiction Animation Horror/suspense Musical comedy Western 4,8 4,8 4,4 5,4 6,4 6,3 6,3 5,9 7,7 7,5 7,3 7,3 Among 15-17 year olds comedy, action, sci-fi and animation are top genres. Among those 55+ dramas, mystery/police, comedy and action movies rule. The film s origin was not considered an important factor, at 3.8 in 2013 and 2014 A certain disinterest has developed for different attributes over time: - The cast - average score out of 10: 7.0 in 2012, 6.8 in 2013 and 6.6 in 2014 - The awards won - 5.4, 4.9 and 4.6 respectively - The film's director - 4.8, 4.4 and 4.2 respectively - The screenwriter - 4.2, 3.7 and 3.6 respectively 10

Sources of Information Continuous information sources Most consumers gradually and almost unconsciously gather information about movies (and series) from diverse sources. Movie trailers were mentioned by the vast majority and are a crucial vehicle not only of awareness but of influence on future choices. A good trailer provides an accurate foretaste of the movie (without revealing too much) and prompts people to mentally file it under to see. If a producer has just one means to promote a movie the trailer should be the priority. 1. Trailers 4. Other advertising 5.Recommendations and reviews 3. Internet (specialized sites, Facebook) 2. Word of mouth 6. Box-office performance 11

Two language markets - Different challenges 12

Two language markets English-language English-speaking Canadians struggle to identify Canadian films: - 38% of English-speaking respondents reported being able to name a Canadian film English-speaking Canadians are less positive regarding the domestic film industry. - However, this may be caused in part by lack of awareness. After focus group participants were shown examples of Canadian films, their perceptions became quite positive. Examples shown in Toronto and Vancouver. English-speaking Canadians have lower awareness levels of Canadian films, a key element to address in order to improve appreciation for the industry. 13

Two language markets French-language The French-language market is generally positive and supportive with strong awareness levels for local films: - In 2014, 31% had a strong interest towards film from Quebec versus 24% in 2013 Focus group respondents conveyed a strong interest in having more content from Quebec: - However, content from Quebec is required to be as good as content from other provenances Examples shown in Sherbrooke and Montreal. A concerted effort from industry players is required to maintain the image, promote the diverse contributions to society and to develop a stronger sense of attachment to the industry among the population. 14

Annex 15

16

17

18

Important: this segment was not included in the focus group discussions, due to their comparatively low levels of film consumption. 19

Context and methodology Three-year trends - Surveys Telefilm began surveying Canadians in 2012 regarding their film consumption habits. The 2012 survey was conducted by Research Now involving 1,859 Canadian respondents (363 Francophones, 1496 Anglophones). Ad hoc Research was retained in 2013 and 2014 to survey 1,800 (303 Francophones, 1497 Anglophones) and 3,078 (696 Francophones, 2382 Anglophones) Canadians respectively. The 2014 survey was partially financed through the Centre d études sur les médias. The population consulted in each survey was constituted of Canadians from each province aged 18 and over in 2012 and aged 15 and over in the 2013-2014 surveys. All respondents were able to express themselves in either French or English. The research was conducted using web panels. The results were then weighted based on region, age and sex to best reflect the population. Focus Group Discussions Furthermore in 2014, focus groups were conducted in Sherbrooke, Montreal, Toronto and Vancouver with participants that qualified as members of the Active at home or Connected/Superviewer market segments* developed by Telefilm in the 2013 surveys. These consumer segments demonstrate heavy viewing behaviour of both television and film. The focus group study was funded by Telefilm, the Canada Media Fund (CMF) and the Société de développement des entreprises culturelles (SODEC). 20

MONTRÉAL, OCTOBRE 2012 DOCUMENT CONFIDENTIEL