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Cable TV Division -157-

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CABLE TV DIVISION Budget Highlights FY 2014/15 Actual FY 2015/16 Adopted FY 2015/16 Amended FY 2016/17 Recomm'd % Change from Adopted FY 2015/16 Employee Expense 205,708 207,462 207,462 218,287 5.2% Supplies and Services 34,079 85,683 91,683 78,046-8.9% Machinery and Equipment 27,081 16,200 36,450 20,334 25.5% Total 266,868 309,345 335,595 316,667 2.4% Cable TV Operating Budget 266,868 309,345 335,595 316,667 2.4% Clerical/Public Information 238,718 270,551 270,551 282,474 4.4% Legal Services 573 573 573 573 0.0% Total Requirements 506,159 580,469 606,719 599,714 3.3% Franchise Fees & Misc. Rev 625,611 596,350 596,350 601,900 0.9% Annual Operating Balance 119,452 15,881 (10,369) 2,186 (13,695) Beginning Cash Balance 141,033 260,485 260,485 250,116 Ending Cash Balance 260,485 276,366 250,116 252,302 Personnel - Authroized FTE 2.25 2.25 2.25 2.25 Improvement Package Summary 1 of 3 This improvement package provides for the addition of a full-time Video Producer at 40 hours per week (2,088 hours annually). A second Video Producer in the Cable TV Division will result in an increased level of original local programming on CityChannel Dubuque. The Cable TV Division has reached the limit of the amount of video production two people can generate. As a result, opportunities to produce programming to inform the public are lost. In addition, the Cable TV Division is increasingly being asked to document City projects and produce videos for purposes other than airing on the government s cable access channel. A second Video Producer also provides much-needed backup, so vacation, ill-health, and injury will not have such an adverse effect on the day-to-day operations and program output. Because the Cable TV Division partners with other City departments and divisions, our work supports most of the Council s goals and priorities. The additional programming generated by a second video producer will only enable us to be able to present more information to local residents. Non-recurring items include computer, advertising for the position and office supplies. Related Cost: $72,537 Tax Funds Recurring Recommend - No Related Cost: $ 5,934 Tax Funds - Non-Recurring Total Cost: $78,471 Property Tax Impact: +$.0000/+.00% Activity: Cable TV -159-

2 of 3 This improvement package provides for non-live closed captioning of select CityChannel Dubuque programming which will make many of the city s locally produced programs accessible to the hearing impaired. In a workflow that can be accommodated by a two-person department, on-air programs, DVDs, and online video archives will be captioned for display on viewers TV screens and computers. City Council meetings will be captioned at more expensive rush rates; other locally produced programs will be subject to standard rates. This Improvement Package does not include captioning County Board of Supervisors meetings. Although transcription/caption charges are expensive, the ongoing availability of online archives and captioned DVDs helps justify the cost beyond captioning that could be viewed only on the City s government cable access channel. This proposal accommodates 4500 minutes of City Council meetings and 2000 minutes of other programming. This improvement package supports the City Council priority of Inclusive Dubuque by increasing access to CityChannel Dubuque programming to the hearing impaired. Nonrecurring cost includes the purchase of software. Related Cost: $22,540 Tax Funds - Recurring Related Cost: $ 5,000 Tax Funds Non-Recurring Total Cost: $27,540 Property Tax Impact: +$.0000/+.00% Activity: Cable TV Recommend - No 3 of 3 This improvement package provides for a dedicated laptop computer for the Historic Federal Building Council Chambers. There are an estimated 70 to 90 meetings in the Council Chambers each year, of which 40 to 50 are City Council meetings and worksessions. Increasingly, meetings require a laptop computer for PowerPoints and other similar presentations. Cable staff signs out the community laptop for the afternoon and evening of every Council meeting, preventing everyone else from using it until it is returned to City Hall Annex the following morning. This improvement package supports the City Council s Five Year Organizational Goal of Financially Responsible City Government and High Performance Organization by reducing energy costs and making staff more efficient. Related Cost: $3,734 Cable TV Funds - Non-Recurring Activity: Cable TV Recommend - Yes Significant Line Items at Maintenance Level (Without Recommended Improvement Packages) Employee Expense 1. FY 2017 employee expense reflects a 2.5% wage package increase. 2. The Iowa Public Employee Retirement System (IPERS) City contribution increased from 8.93% to 9.02% and the employee contribution increased from 6.18% to 6.24% in FY 2017, resulting in an increase of $138 (1%). 3. The City portion of health insurance expense increased from $1,040 in FY 2016 to $1,325 in FY 2017 per month per contract, resulting is an increase of $6,840 (27.40%). 4. Overtime expense remains at $4,000 in FY 2017. -160-

Supplies & Services 5. Motor Vehicle Maintenance increased from $0 in FY 2016 to $200 in FY 2017 due to the purchase of a new Cable TV van in FY 2015 and maintenance expected in FY 2017 now that the van will be two years old. 6. Outsourced Motor Vehicle Maintenance increased from $0 in FY 2016 to $100 in FY 2017 due to the purchase of a new Cable TV van in FY 2015 and maintenance is expected in FY 2017 not that the van will be two years old. 7. Internet Services decreased from $24,077 in FY 2016 to $16,234 in FY 2017 due to two previously approved improvement packages not implemented. The Media Vault for Granicus was approved in FY 2010 in case there was an adverse impact on internet bandwidth due to City staff accessing online City Council meetings; however there has been no impact on internet bandwidth and this improvement package was not implemented (-$4,584). In addition, the Granicus MinutesMaker was also approved in FY 2010 to allow residents to click an item in the minutes to see the corresponding part of the Council meeting; however the City implemented the Novus Agenda software instead and Granicus MinutesMaker was not needed (-$6,432). Machinery & Equipment 8. Purchase of equipment for FY 2017 includes ($16,600): Revenue $15,000 for replacement of the TV production and transmission equipment, audiovisual equipment and computer equipment. Software includes $1,200 for upgrades for City Channel Dubuque production computers. $400 for the replacement of a smart phone. 9. Franchise fee revenue is anticipated to increase from $595,000 in FY 2016 to $600,000 in FY 2017 based on year-to-date receipts of $145,937 and Fiscal Year 2015 actual of $623,490. 10. Investment earnings increased from $1,000 in FY 2016 to $1,500 in FY 2017 based on FY 2015 actual of $1,780. -161-

PUBLIC INFORMATION OFFICE CABLE TV DIVISION The Cable TV Division embraces the Sustainability Principle of Community Knowledge by producing video programs on City initiatives for distribution to the community via the local government access cable channels or the City s website. The Cable TV Division also supports the local access community through coordination of the various access origination sites and working with the Cable TV Commission to disseminate funding through the Capital Grant for Access Equipment and Facilities. The Cable TV Division also acts as a liaison between local cable subscribers and the cable company. City M anager's O ffice P ublic Inform ation O ffice CableT V Division SUCCESS IS ABOUT PLANNING, PARTNERSHIPS AND PEOPLE LEADING TO OUTCOMES PEOPLE Cable TV staff remains current with regulatory and legislative trends affecting telecommunications, and with video production equipment and software to better serve the needs of the City of Dubuque and the local community. Cable TV plays a key role in citizen engagement via the City s cable channels and online videos. PLANNING Cable TV provides local programming to publicize efforts and initiatives of City Departments and partner agencies. PARTNERSHIPS The Cable TV Divisions partners with Mediacom, Dubuque Community Schools, and Loras College as origination sites for Dubuque s five public, educational, and governmental (PEG) access channels. These partnerships provide a diversity of locally produced programming available to cable subscribers. -162-

PUBLIC INFORMATION OFFICE CABLE TV DIVISION 630000 620000 610000 600000 590000 R evenue 580000 FranchiseFeeR evenue FY2015 FY2016 FY2017 Cable TV is supported by 2.25 full-time equivalent employees, which accounts for 68.9% of the department expense as seen below. Overall, the departments expenses are expected to decrease by 5.8% in FY 2017 compared to FY 2017. Expenditures by Category by Fiscal Year L egals ervices $573 $573 $573 P ublicinform ation M achinery andequipm ent S uppliesands ervices $20,334 $36,450 $27,081 $78,046 $91,683 $34,079 $282,474 $270,551 $238,718 Em ployeeexpense $0 $50,000 $100,000 $150,000 $200,000 $218,287 $207,462 $205,708 $250,000 $300,000 FY2017 FY2016 FY2015-163-

PUBLIC INFORMATION OFFICE CABLE TV DIVISION Overview The Cable TV Division operates two local government access channels available to local cable subscribers. The primary channel, CityChannel Dubuque, is also streamed live to the Internet via the City s website. Besides providing coverage of City Council, Zoning Advisory Commission, and County Board of Supervisors meetings, CityChannel Dubuque produces a variety of informational and cultural programming about local government and Dubuque. CityChannel Graphics provides 24/7 access to the graphic announcements seen in between scheduled video programs on CityChannel Dubuque, including frequently updated weather information and important announcements such as winter parking restrictions. Both channels are based in the TV Control Room at City Hall Annex with digital editing facilities and automated playback of programming. In addition, the Media Room at the Historic Federal Building houses a production facility for broadcasting live meetings and a small studio for recording interviews and announcements Highlights of the Past Year PEG Channel Consolidation. To make better use of Dubuque s five public, educational, and government (PEG) cable access channels, the Cable TV Division worked with Mediacom and the Cable TV Commission to combine the two public access channels into one. The freed-up channel then became a second government access channel, CityChannel Graphics, broadcasting cityrelated graphic announcements and NOAA weather-radio-station audio 24/7. TV Control Room Upgrade. The Cable TV Division took another step towards the ultimate goal of CityChannel Dubuque HD by installing upgrading the City Hall Annex TV Control Room to a digital routing system. High definition (HD) television is not possible in an analog environment. Digital Live Transmission Capabilities. Another phase of our digital build-out included installing the necessary equipment to enable live digital broadcasts from the Municipal Services Center, the Fire Training Facility, and the Historic Federal Building. The latter site is where City Council meetings originate, and the other two sites serve as Emergency Operations Centers in times of crisis. Online digital encoder. The TV Control Room digital upgrade enabled us to upgrade our online streaming encoder. The new encoder is capable of streaming HD audio & video. -164-

PUBLIC INFORMATION OFFICE CABLE TV DIVISION County Board of Supervisors Meetings. The Cable TV Division turned the recording of the Dubuque County Board of Supervisors meetings over to the County in FY2015. Future Initiatives City Council Telecast Equipment Upgrade. Upgrading the production facilities for City Council telecasts to HD will vastly improve the technical quality of the broadcasts, making PowerPoint graphics much easier for viewers to read. HD On-Air Servers. Upgrade existing on-air playback and graphics servers to be able to originate an HD signal. Digital Modulation Equipment. This equipment is how cable channel signals get to Mediacom for distribution to area subscribers. Even though PEG channels are digital, the local channels send analog signals to Mediacom who convert them to digital. Installing digital modulation equipment means the channel signals could remain digital throughout the distribution process, making for better quality channels. Performance Measures Cable TV Activity Statement Provide information on City services and initiatives to citizens and visitors to Dubuque through local cable access and the internet and remain current on legal and regulatory trends in telecommunications. Goal: Social/Cultural Vibrancy Outcome #1: Remain a key source of information regarding City initiatives to citizens and visitors by producing programs distributed through the City s government access cable channel, featured videos and online video archives. Produced in FY2015: 42 City Council meetings Aired 22 County Board of Supervisors meetings 10 Zoning Advisory Commission meetings 8 Civic events (Parades, groundbreakings, ribbon cuttings, awards ceremonies, the State of the City Address, and other events) Dubuque'sS leddingo rdinance -165-

PUBLIC INFORMATION OFFICE CABLE TV DIVISION Produced in FY2015 (Continued): 10 Featurettes, short videos that are more entertaining and cultural in nature that showcase various aspects of the community Various programs in partnership with other City departments & divisions to help tell their stories. Programs in partnership with community organizations. To view a listing of all videos follow the link below to the Cable TV website and click on FEATURED VIDEOS Dubuque,IA -O fficialw ebsite-cablet V JacksonP arkdedication& Blessing Maximize the City s cable channels as key sources of information about the City. CityChannel Dubuque and CityChannel Graphics run 24 hours a day, seven days a week on the cable system in Dubuque and is streamed live on the City s website. To keep people tuning in, there must be fresh programming and information. CityChannel Graphics utilizes a bulletin board graphics system that cycles through a series of City-related announcements with a background NOAA weather radio station audio. These same graphics are seen in between programs on CityChannel Dubuque: Commission meeting notices Holiday closings Road construction notices Library events Public meetings Winter parking restrictions Program guide CityChannel Dubuque program listings are automated and update every 10 minutes to show upcoming programs. Downtown weather data This information comes from a weather station atop City Hall Annex with new data displayed on the air every five minutes, resulting in more than 100,000 notices per year. of DID YOU KNOW? Weather data from the City Hall Annex weather station is also available online at www.wunderground.com? Since October 2011 this data has been uploaded every couple of minutes, creating a valuable and informative data archive. -166-

PUBLIC INFORMATION OFFICE CABLE TV DIVISION Goal: Planned and Managed Growth Use the City s website as a means of extending CityChannel Dubuque and the City s video programs to non-cable subscribers as well as a worldwide audience. The online streaming upgrade to include mobile devices continues to pay dividends as more and more people are accessing our videos on devices other than computers. In FY15 we had: 72,105 total page views 16,468 total visits 15,956 total unique visitors Access breakdown: 85% desktop, 15% mobile Outcome #2: Facilitate the production of local access programming by working with the Cable TV Commission to distribute funds to local non-profit organizations through the Capital Grant for Access Equipment and Facilities. The City s 2005 municipal cable television franchise agreement with Mediacom calls for an annual grant program to purchase equipment with which to produce local public, educational, and governmental programming. Qualified organizations those with a principal place of business within City limits or a principal regular meeting place within City limits may apply for funding from this program. In FY2014, $88,233 was distributed to purchase equipment for the following organizations: New production cameras & a slo-mo unit for Loras College An HD portable digital switcher and digital routing system for the City of Dubuque. A L orasco legestudentfocusesacam era purchased throughthecity'sp EG Fund. -167-

Recommended Operating Revenue Budget - Department Total 75 - CABLE TV DIVISION Fund Account Account Title FY14 Actual Revenue FY15 Actual Revenue FY16 Adopted Budget FY17 Recomm'd Budget 290 42350 CABLE FRANCHISE FEE 592,359 623,490 595,000 600,000 42 - LICENSES AND PERMITS 592,359 623,490 595,000 600,000 290 43110 INVESTMENT EARNINGS 971 1,780 1,000 1,500 290 43234 RENT, FIBER HUB W 3RD 300 300 300 300 43 - USE OF MONEY AND PROPERTY 1,271 2,080 1,300 1,800 290 53605 MISCELLANEOUS REVENUE 150 165 50 100 290 53620 REIMBURSEMENTS-GENERAL 39 28 0 0 53 - MISCELLANEOUS 189 193 50 100 75 - CABLE TV DIVISION TOTAL 593,818 625,763 596,350 601,900-168-

Recommended Operating Expenditure Budget - Department Total 75 - CABLE TV DIVISION Fund Account Account Title FY14 Actual Expense FY15 Actual Expense FY16 Adopted Budget FY 17 Recomm'd Budget 290 61010 FULL-TIME EMPLOYEES 142,715 145,295 145,775 148,929 290 61030 SEASONAL EMPLOYEES 6,570 3,576 6,424 6,562 290 61050 OVERTIME PAY 3,996 3,136 4,000 4,000 290 61071 HOLIDAY PAY-OVERTIME 145 273 0 0 290 61310 IPERS 13,126 13,279 13,375 13,795 290 61320 SOCIAL SECURITY 11,022 10,883 11,948 12,201 290 61410 HEALTH INSURANCE 28,881 28,560 24,960 31,800 290 61415 WORKMENS' COMPENSATION 595 578 575 589 290 61416 LIFE INSURANCE 129 129 292 298 290 61660 EMPLOYEE PHYSICALS 156 0 113 113 61 - WAGES AND BENEFITS 207,335 205,708 207,462 218,287 290 62010 OFFICE SUPPLIES 1,118 1,982 1,600 1,600 290 62030 POSTAGE AND SHIPPING 58 24 61 25 290 62061 DP EQUIP. MAINT CONTRACTS 3,292 3,419 3,859 3,997 290 62090 PRINTING & BINDING 121 0 250 250 290 62110 COPYING/REPRODUCTION 26 81 33 81 290 62130 LEGAL NOTICES & ADS 333 0 400 400 290 62140 PROMOTION 0 0 195 195 290 62170 SUBSCRIPTIONS-BOOKS-MAPS 0 499 2,500 2,500 290 62190 DUES & MEMBERSHIPS 655 680 1,050 1,050 290 62206 PROPERTY INSURANCE 3,905 4,567 4,887 4,769 290 62208 GENERAL LIABILITY INSURAN 1,575 1,568 1,597 1,579 290 62310 TRAVEL-CONFERENCES 125 0 2,500 2,500 290 62320 TRAVEL-CITY BUSINESS 0 0 200 200 290 62340 MILEAGE/LOCAL TRANSP 0 0 100 100 290 62360 EDUCATION & TRAINING 550 465 2,500 2,500 290 62420 INET EXPENSE 0 0 2,500 2,500 290 62421 TELEPHONE 1,353 1,129 1,353 1,064 290 62436 RENTAL OF SPACE 660 700 660 660 290 62511 FUEL, MOTOR VEHICLE 489 546 411 492 290 62521 MOTOR VEHICLE MAINT. 125 476 0 200 290 62528 MOTOR VEH. MAINT. OUTSOUR 0 410 0 100 290 62611 MACH/EQUIP MAINTENANCE 56 1,470 500 500 290 62659 LIBRARY VIDEO MATERIALS 1,047 916 1,750 1,750 290 62663 SOFTWARE LICENSE EXP 0 45 0 0 290 62664 LICENSE/PERMIT FEES 1,248 1,271 1,200 1,300 290 62667 INTERNET SERVICES 14,261 13,661 24,077 16,234 290 62713 LEGAL SERVICES 7,741 0 25,000 25,000 290 62716 CONSULTANT SERVICES 0 170 5,000 5,000 290 62747 MACH/EQUIPMENT RENTAL 0 0 1,500 1,500 62 - SUPPLIES AND SERVICES 38,738 34,079 85,683 78,046 290 71123 SOFTWARE 29 99 1,200 2,034 290 71124 MICRO-COMPUTER 751 0 0 2,900 290 71312 VAN/PICKUP/WAG REPL 0 20,311 0 0-169-

Recommended Operating Expenditure Budget - Department Total 75 - CABLE TV DIVISION Fund Account Account Title FY14 Actual Expense FY15 Actual Expense FY16 Adopted Budget FY 17 Recomm'd Budget 290 72412 CABLE TV RELATED EQUIP 4,446 6,333 15,000 15,000 290 72418 TELEPHONE RELATED 0 337 0 400 71 - EQUIPMENT 5,227 27,081 16,200 20,334 290 91100 TO GENERAL 573 573 573 573 91 - TRANSFER TO 573 573 573 573 75 - CABLE TV DIVISION TOTAL 251,872 267,441 309,918 317,240-170-

Recommended Expenditure Budget Report by Activity & Funding Sounce 75 - CABLE TV DIVISION CABLE TV - 75100 FUNDING SOURCE: CABLE TV Account FY14 Actual Expense FY15 Actual Expense FY16 Adopted Budget FY17 Recomm'd Budget EQUIPMENT 5,227 27,081 16,200 20,334 SUPPLIES AND SERVICES 38,738 34,079 85,683 78,046 TRANSFER TO 573 573 573 573 WAGES AND BENEFITS 207,335 205,708 207,462 218,287 CABLE TV 251,872 267,441 309,918 317,240 CABLE TV DIVISION TOTAL $251,872.08 $267,441.20 $309,918.00 $317,240.00-171-

C I T Y O F D U B U Q U E, I O W A DEPARTMENT DETAIL - PERSONNEL COMPLEMENT 75 CABLE TV FY 2015 FY 2016 FY 2017 FD JC WP-GR JOB CLASS FTE BUDGET FTE BUDGET FTE BUDGET 61010 Full Time Employee Expense 290 8300 GE-37 CABLE TELEVISION COORDINATOR 1.00 86,155 1.00 86,436 1.00 88,299 290 8725 GE-30 VIDEO PRODUCER 1.00 59,163 1.00 59,339 1.00 60,630 TOTAL FULL TIME EMPLOYEES 2.00 145,319 2.00 145,775 2.00 148,929 61030 Seasonal Employee Expense 290 2875 NA-38 INTERN VIDEO PRODUCER 0.25 6,401 0.25 6,424 0.25 6,562 Total 0.25 6,401 0.25 6,424 0.25 6,562 TOTAL CABLE TV 2.25 151,719 2.25 152,199 2.25 155,491-172-

CITY OF DUBUQUE, IOWA ACTIVITY PERSONNEL COMPLEMENT SUMMARY Run Date: 01/22/16 FY 2015 FY 2016 FY 2017 ACCT FD JC WP-GR POSITION CLASS FTE BUDGET FTE BUDGET FTE BUDGET Cable TV-FT 29075100 61010 290 8300 GE-37 CABLE FRANCHISE COORDINATO 1.00 86,155 1.00 86,436 1.00 88,299 29075100 61010 290 8725 GE-30 VIDEO PRODUCTION ASSISTANT 1.00 59,163 1.00 59,339 1.00 60,630 Total 2.00 145,319 2.00 145,775 2.00 148,929 Cable TV-Seasonal 29075100 61030 290 2875 NA-38 INTERN VIDEO PRODUCER 0.25 6,401 0.25 6,424 0.25 6,562 Total 0.25 6,401 0.25 6,424 0.25 6,562 TOTAL CABLE TV DIVISION 2.25 151,719 2.25 152,199 2.25 155,491-173-