The City of Lee's Summit is conducting a viewer survey to identify ways to improve the City's Government Access Channel broadcast on Comcast, channel 7, Time Warner, channel 2 and AT&T U-verse, channel 99. Please take a few minutes to complete the survey before the September 30 deadline. You can also print the survey by going to the "Main" site at cityofls.net and selecting "print survey" in the "News" box. Completed surveys can be mailed to: City of Lee's Summit, Attn: Melissa Fears, 220 SE Green St, Lee's Summit, MO 64063. Thank you; your input is valuable. Do you have Cable Service? Yes No If you currently subscribe to a cable service, what company provides your service? AT&T Comcast Time Warner I do not subscribe to a cable provider, I subscribe to a satellite service (Directv, Dish Network, hughesnet, etc.) Other Cable Service Provider (please specify) I watch Lee's Summit's Government Access Channel: Often (two or more times a week) Sometimes (at least once every few weeks) Rarely (at most once a month) Never If you answered sometimes, rarely or never to the previous question, for what reason(s) do you base your viewer response about the City's Government Access Channel? The subject and content of the programs do not interest me. I am not familiar with the City's Government Access Channel. Page 1
How important do you consider the City's Government Access Channel to help provide information about Lee's Summit government and related issues? Very Important Important Somewhat Important Not Important When local issues and city-sponsored events are occurring in Lee's Summit (special events, receptions, emergencies,, etc.), do you view the City's Government Access Channel for information and/or coverage? Often (two or more times a week) Sometimes (at least once every few weeks) Rarely (at most once a month) Never Which of the following statements do you agree with the most regarding the City's Government Access Channel? There are specific programs on the Government Access Channel that interest me and I tune in to watch them. While switching channels, I see a program on the Government Access Channel that interests me and I start watching. Page 2
What TV programs have you watched on the Government Access Channel in the last year? Choose all that apply. City Council Mayor's State of the City video Planning Commission 2010 Martin Luther King, Jr. Celebration Video Finance and Personnel Creative Community Award video Community Development Census videos Public Works Committee "Recycling: A growing need across the country" video Solid Waste Committee Artist Reception video Jackson County Legislature Liquid Assets: The Story of our Water Infrastructure Video etc.) Bulletin Board items (slides about recycling hours, safety tips, School Programs What is the quality of the following on the Government Access Channel? Videos and other programming quality? Excellent Satisfactory Poor Audio quality? Font (text) size and colors used for slides? Graphics and images (pictures, clip art, animation) used for the slides? Do the slides have clear and concise messages? (Is the message understandable, or are there too many messages per slide?) Slides contain information such as recycling hours, safety tips and upcoming event information. Yes No Page 3
How likely are you to watch a program about these subjects? Please rank them in order of interest (1 being most important): 1 (most Important) 2 3 4 5 (least important) City Council Planning Commission Finance and Personnel Community Development Public Works Committee Solid Waste Committee Jackson County Legislature Liquid Assets: The Story of our Water Infrastructure Video Mayor's State of the City video 2010 Martin Luther King, Jr. Celebration Video Creative Community Award video Census videos "Recycling: A growing need across the country" video Artist Reception video Bulletin Board items (slides with information on recycling hours, safety tips, upcoming events, etc.) School Programs Page 4
Meetings are rebroadcast at various times on the Government Access Channel. What would be the most convenient times to rebroadcast on the Government Access Channel? (The current rebroadcast days and times are listed by each meeting.) City Council (Sunday: 6pm, Wed & Fri: noon) Planning Commission (Tues: noon, Sat: 4pm) Finance & Personnel (Tues: 8am, Fri: 6pm) Community Development (Mon: 6pm, Thur: 8am) Public Works (Mon: 10am, Wed: 9pm) Solid Waste (Mon: 2pm & Fri: 9pm) Jackson County Legislative meeting(sun: 12pm) Midnight - 8am 8am - 4 pm 4 pm - 8 pm 8 pm - midnight No Change Are you aware that the City's meeting videos are available for downloading via cityofls.net? Yes No What types of programs would you like to see broadcast on the Government Access Channel? Remember this is a Government Access Channel, not a public access channel. Government Access Channels are used for programming by organizations of local government. Our channel is used by the City of Lee's Summit and the Lee's Summit R-7 School District only. Information about City services Entertainment (parks and recreation events, classes; concerts) Things to do (family events and leisure activities) Taped Interviews/news reports vs. static information Original programming (combination of original videos and taped interviews) Public Service Announcements from health associations, such as the American Cancer Society Page 5
* How likely are you to watch a program of this length? Likely Less Likely No Opinion 1 Minute 5 Minutes 15 Minutes 30 Minutes 60 Minutes Please provide some demographic information. You may choose to also leave contact information to receive updates on the Government Access Channel or for the opportunity to provide feedback on future improvements. Name: Gender: ZIP: E-mail Address: Thank you for your feedback! Page 6