EN-204 Encoder User and Installation Guide

Transcription

1 DVTEL INC. 65 Challenger Road Ridgefield DVTEL Park, INC. NJ Challenger Road Ridgefield Park, NJ EN-204 Encoder User and Installation Guide The contents of this guide may not be reproduced or reprinted in whole or in part without The the contents express written of this guide permission may of not be reproduced DVTEL, Inc. or reprinted in whole or in part without the express written permission of DVTEL, INC. Rev. A6 April 2014

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3 Table of Contents Table of Contents Document Information... vii Introduction Items Included in the Package... 1 Hardware Description EN-204 Front Panel EN-204 Rear Panel... 4 Installing and Connecting the Encoder Installing the Unit Connecting the Unit Grounding the Unit Connecting the Unit to the Power Supply Connecting the Unit to the Network Configuring the Unit s Initial IP Address Connecting a Camera to the Unit Connecting Audio Inputs for Recording on a VMS Connecting Audio Inputs and Output for Two-Way Audio Communication Connecting Alarm Inputs from External Devices Connecting Relay Outputs to Control an External Device RS-232 Port RS-485 Port Resetting the Unit Restoring Factory Defaults Using the Reset Button Power Reset Accessing the EN-204 via a Web Browser Live View Using PTZ Controls in Live View Creating and Retrieving a Preset Configuring Video Parameters Recording Capturing a Picture Viewing Live Video from a Media Player Playback Log Configuration i

4 EN-204 User and Installation Guide Local Computer Configuration Encoder Configuration Camera Settings Network Settings Serial Port Settings Alarm Settings Exception User Management Storage Management Maintenance Appendix A.1. Technical Specifications A.2. Network Settings A.3. Connecting Leads to a Spring Clamp Terminal Block A.4. Maximum Video Cable Length Contacting DVTEL ii

5 Table of Contents List of Figures Figure 1: EN-204 Front Panel... 3 Figure 2: EN-204 Rear Panel... 4 Figure 3: Optional Rack-Mount Tray... 5 Figure 4: DNA Discovery Window... 7 Figure 5: EN-204 Login Window... 8 Figure 6: EN-204 Web Interface... 8 Figure 7: DVTEL Plug-in Message... 8 Figure 8: DNA Assign IP - Use DHCP Screen... 9 Figure 9: Camera Connections Figure 10: Microphone Connections Figure 11: Two-Way Audio Connections Using the Web Client Figure 12: Alarm Input Connections Figure 13: Connecting Multiple PTZ Cameras Figure 14: Open File - Security Warning Dialog Box Figure 15: ArielWebComponents Setup Screen Figure 16: ArielWebComponents Setup Screen Figure 17: ArielWebComponents Setup Screen Figure 18: Live View Window Figure 19: Live View Screen Description Figure 20: Live View Screen Figure 21: PTZ Control Buttons Figure 22: Preset Drop-Down List Figure 23: Video Parameters Pane Figure 24: Capture Succeeded Figure 25: VLC Open Media Screen Figure 26: VLC Media Player Screen Figure 27: Playback Screen Figure 28: Playback Screen Toolbar Figure 29: Download File Popup Figure 30: Playback Screen with Callouts Figure 31: Playback Progress Bar Figure 32: Log Screen Figure 33: Configuration Screen Figure 34: Local Configuration Screen Figure 35: Device Information Screen Figure 36: Time Settings Screen Figure 37: Display Settings Screen Figure 38: Video Settings Screen Figure 39: Record Schedule Settings Screen Figure 40: Recording Edit Schedule Screen Figure 41: Advanced Recording Schedule Screen Figure 42: Capture Schedule Settings Screen Figure 43: Capture Edit Schedule Screen Figure 44: Motion Detection Area Settings Screen Figure 45: Motion Detection Arming Schedule Screen Figure 46: Edit Schedule Time Screen Figure 47: Motion Detection Triggered Actions Screen Figure 48: Video Loss Arming Schedule Screen Figure 49: Video Loss Triggered Actions Screen Figure 50: Privacy Mask Screen Figure 51: Tamper-proof Area Settings Screen Figure 52: Tamper-Proof Arming Schedule Screen Figure 53: Tamper-Proof Triggered Actions Screen Figure 54: Text Overlay Screen iii

6 EN-204 User and Installation Guide Figure 55: Image with Text Overlay Figure 56: Holiday Settings Screen Figure 57: Edit Holiday Dialog Box Figure 58: Edited Holiday Settings Figure 59: Snapshot Screen Figure 60: TCP/IP Screen Figure 61: DDNS Screen Figure 62: Screen Figure 63: SNMP Screen Figure 64: Port Screen Figure 65: FTP Screen Figure 66: NetHDD Screen Figure 67: PPPoE Screen Figure 68: QoS Screen Figure 69: SOCKS Screen Figure 70: UPnP Screen Figure 71: HTTPS Screen Figure 72: Create Self-Signed Certificate Form Figure 73: Create Certificate Request Form Figure 74: Bonjour Screen Figure 75: Network Settings > Advanced Screen Figure 76: RS-232 Settings Screen Figure 77: RS-485 Settings Screen Figure 78: Alarm Input Arming Schedule Tab Figure 79: Alarm Input Triggered Actions Screen Figure 80: Alarm Output Settings Tab Figure 81: Exception Screen Figure 82: Add User Basic Permission Screen Figure 83: Add User Camera Configuration Screen Figure 84: User Information Screen Figure 85: Highlighted User Information Screen Figure 86: User Information Screen Figure 87: Highlighted User Information Screen Figure 88: Storage Management Screen Figure 89: Maintenance Screen Figure 90: Spring Clamp Terminal Block Connector Figure 91: Connecting a Wire to a Terminal Block Connector iv

7 Revision History Revision History Version Date Author Comments A1 Aug. 26, 2013 Alan Singer First release A2 October 2013 Alan Singer Second release A3 February 20, 2014 Alan Singer Third revision (Internal release) A4 March 20, 2014 Alan Singer Revised ActiveX installation A5 March 30, 2014 Alan Singer Updated EN-204 photos and schematics with product photos A6 April 10, 2014 Alan Singer Changed title from EN-204 User s Guide to EN-204 User and Installation Guide. Updated EN-204 photos and schematics with product photos. General editing. v

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9 Document Information Document Information Document Scope and Purpose The purpose of this document is to provide instructions and installation procedures for: Physically connecting the EN-204 encoder Configuring setup parameters via the unit s web interface Operating the unit This document is intended for use by technical users who have a basic understanding of CCTV camera/video equipment and LAN/WAN network connections. Warning: Installation must follow safety, standards, and electrical codes as well as the laws that apply where the units are being installed. Proprietary Rights and Non-Disclosure This manual is delivered subject to the following restrictions and conditions: This document contains proprietary information belonging to DVTEL, Inc. This information is supplied solely for the purpose of assisting explicitly the licensee of the DVTEL units. No part of this document contents may be used for any other purpose, disclosed to any third party or reproduced by any means, electronic or mechanical, without the express prior written permission of DVTEL, Inc. Trademarks and Copyrights This manual and its contents herein are owned by DVTEL, Inc. All rights reserved. DVTEL, the DVTEL logo, and Latitude are trademarks of DVTEL, Inc. Products and trademarks mentioned herein are for identification purposes only and may be registered trademarks of their respective companies. DVTEL, Inc. makes no representations whatsoever about any other products or trademarks mentioned in the manual. DVTEL, Inc All rights reserved. vii

10 EN-204 User and Installation Guide Disclaimer Users of DVTEL products accept full responsibility for ensuring the suitability and considering the role of the product detection capabilities and their limitation as they apply to their unique site requirements. DVTEL, Inc. and its agents make no guarantees or warranties to the suitability for the users intended use. DVTEL, Inc. accepts no responsibility for improper use or incomplete security and safety measures. Failure in part or in whole of the installer, owner, or user in any way to follow the prescribed procedures or to heed WARNINGS and CAUTIONS shall absolve DVTEL, Inc. and its agents from any resulting liability. Specifications and information in this guide are subject to change without notice. Document Conventions WARNING and CAUTION notes are distributed throughout this document, whenever applicable, to alert you of potentially hazardous situations. These may be hazards associated with a task or a procedure you are carrying out or are about to carry out. The following document conventions are used throughout this manual: A Warning is a precautionary message that indicates a procedure or condition where there are potential hazards of personal injury or death. A Caution is a precautionary message that indicates a procedure or condition where there are potential hazards of permanent damage to the equipment and or loss of data. A Note is useful information to prevent problems, help with successful installation, or to provide additional understanding of the products and installation. A Tip is information and best practices that are useful or provide some benefit for installation and use of DVTEL products. General Cautions and Warnings This section contains information that indicates a procedure or condition where there are potential hazards. These may be hazards associated with a task or procedure a user is carrying out or about to carry out. WARNINGS and CAUTIONS are distributed throughout this document, whenever applicable, to alert the user of potentially hazardous situations. SAVE ALL SAFETY AND OPERATING INSTRUCTIONS FOR FUTURE USE. Although the unit is designed and manufactured in compliance with all applicable safety standards, certain hazards are present during the installation of this equipment. viii

11 Document Information To help ensure safety and to help reduce risk of injury or damage, observe the following: Warning: 1. Only qualified trained personnel should service and repair this equipment. 2. Observe local codes and laws and ensure that installation and operation are in accordance with fire, security and safety standards. Electrical Safety Notice and Warnings Warning: 1. Read the installation instructions before you connect the unit to a power source. 2. Electrical safety should always be observed. All electrical connections must be performed by a certified electrician. 3. Use the supplied power supply and protect against static electricity, ground faults and power surges. 4. If you use an extension cord with this system, make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating. 5. To avoid possible shock hazards or damaging the unit, assure that the positive and negative of the power leads are properly connected to the terminal block connector before plugging it into the unit or turning on the power source. 6. In the following situations, turn off the electric power immediately and appropriate repairs, replacements or remedies should be taken if: The power line or plug is damaged, frayed or shows heavy wear. The unit has been physically crushed or deformed. The unit has been exposed to water. The unit has been exposed to, or shows signs of damage from, fire, intense heat, heavy smoke, fumes, or vapors. Electrical connections of the unit become abnormally hot or generate smoke. The unit has been dropped, damaged or shows signs of loose internal parts. The unit does not operate properly. 7. Failure to follow proper procedures may cause permanent damage to the unit and may void the product warranty. Warning: The unit contains a lithium battery. There is a risk of severe injury if the battery is replaced by an incorrect type. Dispose of used batteries according to instructions. ix

12 EN-204 User and Installation Guide Caution: To avoid damage from overheating or unit failure, assure that there is sufficient temperature regulation to support the unit s requirements. Operating temperature should be kept in the range -10 to 55 C (14 to 131 F), with no more than 90% noncondensing humidity. Minimizing EMI and RFI When wires run for a significant distance in an electromagnetic field, electromagnetic interference (EMI) can occur. Strong EMI (e.g. lightning or radio transmitters) can destroy the units and can pose an electrical hazard by conducting power through lines and into the system. Poor quality or worn wiring can result in radio frequency interference (RFI). To minimize the effects of EMI and RFI, consult your reseller. Site Preparation There are several requirements that should be properly addressed prior to installation at the site. The following specifications are requirements for proper installation and operation of the unit: Ambient Environment Conditions: Avoid positioning the unit near heaters or heating system outputs. Avoid exposure to direct sunlight. Use proper maintenance to ensure that the unit is free from dust, dirt, smoke, particles, chemicals, smoke, water or water condensation, and exposure to EMI. Accessibility: The location used should allow easy access to unit connections and cables. Safety: Cables and electrical cords should be routed in a manner that prevents safety hazards, such as from tripping, wire fraying, overheating, etc. Ensure that nothing rests on the unit s cables or power cords. Ample Air Circulation: Leave enough space around the unit to allow free air circulation. Cabling Considerations: Units should be placed in locations that are optimal for the type of video cabling used between the unit and the cameras and external devices. Using a cable longer than the manufacturer s specifications for optimal video signal may result in degradation of color and video parameters. Physical Security: The unit provides threat detection for physical security systems. In order to ensure that the unit cannot be disabled or tampered with, the system should be installed with security measures regarding physical access by trusted and un-trusted parties. Network Security: The unit transmits over IP to security personnel for video surveillance. Proper network security measures should be in place to assure networks remain operating and free from malicious interference. The unit is intended for installation on the backbone of a trusted network. Electrostatic Safeguards: The unit as well as other equipment connected to it (relay outputs, alarm inputs, racks, carpeting, etc) shall be properly grounded to prevent electrostatic discharge. The physical installation of the unit is the first phase of making the unit operational in a security plan. The goal is to physically place the unit, connect it to other devices in the system, and to establish network connectivity. x

13 Introduction Introduction This User s Guide is intended to help you physically install, configure settings for, and operate the EN-204 encoder. 2.1 Items Included in the Package The unit package contains the following items: QTY Description 1 EN-204 encoder 2 Power adaptors ( VDC, 50/60Hz, EU and US plugs) 1 Bag containing five spring clamp terminal block connectors and screws to connect to a rack-mount tray 1 Documentation and utilities CD 1 EN-204 Quick Installation Guide Related information: EN-204 Quick Installation Guide 1

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15 Hardware Description Hardware Description This section describes the EN-204 hardware. 3.1 EN-204 Front Panel Following is a description of the connections on the front panel of the unit. Number Marking Description Figure 1: EN-204 Front Panel 1 PWR LED indicator that lights in red when the device is powered on and in orange when the SD card is inserted. 2 LINE IN 1 x 3.5mm audio input interface to connect to a microphone for two-way audio using the web client. 3 AUDIO OUT 1 x 3.5mm interface to connect to an audio output device (e.g., loudspeaker) for two-way audio using the web client. 4 VIDEO IN 4 x BNC interfaces for video input. 5 AUDIO IN 4 x terminal block line input interfaces for audio input. 3

16 EN-204 User and Installation Guide 3.2 EN-204 Rear Panel Following is a description of the connections on the rear panel of the unit. Number Marking Description Figure 2: EN-204 Rear Panel 1 ALARM IN 4 x relay alarm inputs. 2 ALARM OUT 2 x relay alarm outputs. 3 RS x RS-232 serial interface for troubleshooting. 4 RS x RS-485 serial interface to connect to PTZ cameras. 5 RESET Restores the factory default settings. Hold the RESET button for more than 30 seconds while powering the device. 6 microsd Port for microsd data storage card. 7 LAN 10/100Mbps Ethernet interface (PoE Class 3). 8 DC 12V 12VDC power supply. 9 GND Ground screw terminal. The right LED indicator lights in green when the network cable is connected. The left LED indicator blinks in orange when data is transmitted or received. 4

17 Installing and Connecting the Encoder Installing and Connecting the Encoder This section describes how to install and connect the unit. It includes the following topics: Installing the Unit (page 5) Connecting the Unit (page 5) Resetting the Unit (page 13) 4.1 Installing the Unit The unit can be installed and mounted next to the camera (inside the camera enclosure). Alternatively, the unit can be installed inside an equipment room on a shelf or in a rack using the 19 rack-mount tray that is available as an optional accessory (part number EN-RACK-0). When installing the unit make sure that: Figure 3: Optional Rack-Mount Tray It is securely tied down and cannot be easily dislodged. Operating temperatures are kept between the minimum/maximum allowed at all times. Proper ventilation is provided so that the air is free to circulate around the unit. The unit is protected from direct weather conditions (e.g., sunlight, rain, dust, etc.). Caution: To avoid damage from overheating or unit failure, ensure that there is sufficient temperature regulation to support the unit s cooling/heating requirements. Ambient operating temperature should be kept in the range -10 to 55 C (14 to 131 F), with no more than 90% non-condensing humidity. 4.2 Connecting the Unit This section includes the following topics: Grounding the Unit (page 6) Connecting the Unit to the Power Supply (page 6) Connecting the Unit to the Network (page 7) Configuring the Unit s Network Parameters (page 7) Connecting a Camera to the Unit (page 10) Connecting Audio Inputs for Recording on a VMS (page 10) Connecting Audio Inputs and Output for Two-Way Audio Communication (page 11) Connecting Alarm Inputs from External Devices (page 12) Connecting Relay Outputs to Control an External Device (page 12) RS-232 Port (page 12) RS-485 Port (page 13) 5

18 EN-204 User and Installation Guide Grounding the Unit The unit must be grounded according to local regulations and codes. To ground the unit Loosen the screw of the grounding terminal located on rear panel of the unit. See Figure 2: EN-204 Rear Panel (page 4). Attach a properly rated ground cable to the grounding terminal. Make sure the ring/spade terminal of the grounding cable is properly connected between the screw and rear panel. Tighten the screw. Ensure that the other end of the ground cable is connected to a protective earth according to local regulations and codes Connecting the Unit to the Power Supply There are two methods for powering the unit: 12VDC power supply 802.3af Power over Ethernet (PoE Class 3) Caution: Before connecting to the power, review the Electrical Safety Notice and Warnings (page ix). Warning: 1. To prevent bodily injury or damage to the unit, only use properly rated and approved power supplies. 2. Make sure that the power supply connection matches the positive and negative polarity on the unit. 3. Make sure that the power supply matches the required specifications. Electrical safety should always be observed. To power the unit with a DC power supply Use the provided two-pin spring clamp terminal block connector to connect the positive and negative leads on the DC power supply to the + and terminals on the power input terminal block on the unit s rear panel. Power supply specifications: V, 50/60Hz, 0.5 A Output: +12VDC,,1A For more information on how to use the spring clamp connectors to connect the power lines, see Connecting Leads to a Spring Clamp Terminal Block (page 97). To power the unit using PoE (Power over Ethernet) Insert the RJ45 connector on the Ethernet cable from the network switch into the encoder s LAN port. See Connecting the Unit to the Network (page 7). 6

19 Installing and Connecting the Encoder Connecting the Unit to the Network By default, the unit is shipped with DHCP enabled. If your network uses firewalls, you must configure them to support communication among the units and computers running the Internet browser used to connect to the unit s web interface. After connecting the unit to the network, check that it can be found on the network as described in this section. To view a summary of the network settings used by the encoder, see Network Settings (page 96). To connect the unit to the network Connect the encoder s LAN port to the same subnet (VLAN) as the PC that is running the DVTEL DNA configuration utility. See Figure 2: EN-204 Rear Panel (page 4). Change the IP address according to your specific requirements. See the next section Configuring the Unit s Initial IP Address Use the DVTEL DNA utility to discover the unit on the network and to set the unit s initial IP address. If the encoder is managed by DVTEL s Horizon VMS configured as a DHCP server, Horizon automatically assigns the encoder an IP address. Verify that the encoder is configured with DHCP-enabled. If the encoder is managed by DVTEL s Latitude VMS, you must manually enter its IP address in the DNA utility. 1. It is possible to set the IP address without changing the subnet. 2. The unit and the PC must be physically connected on the same network segment. 3. The PC browser version must be 32-bit Internet Explorer (IE 7, 8 or 9). To manage the encoder using Horizon or on a DHCP-enabled network Insert the CD included in the package in your computer s disk drive. Run the dna.exe file by clicking the icon. The DNA application opens and the device is displayed in the DNA Discovery window. Figure 4: DNA Discovery Window 7

20 EN-204 User and Installation Guide Click on the unit in DNA s Discover List. The EN-204 Login window opens. Figure 5: EN-204 Login Window Enter the default User Name (Admin) and Password (1234). The user name and password are case-sensitive. Click Login. The EN-204 web interface opens. Figure 6: EN-204 Web Interface Click the on-screen message to install the DVTEL plug-in. Follow the instructions. Figure 7: DVTEL Plug-in Message 8

21 Installing and Connecting the Encoder To manage the encoder using Latitude or on a network with static IP configuration Insert the CD included in the package in your computer s disk drive. Run the dna.exe file by clicking the icon. The DNA application opens and the device is displayed in the DNA Discovery window. See Figure 4: DNA Discovery Window (page 7). Select the unit by right-clicking it. The DNA - Assign IP window is displayed. Uncheck Use DHCP. Figure 8: DNA Assign IP - Use DHCP Screen Enter the unit s IP address, Subnet mask, and Gateway IP address in the appropriate field. Click Update. The unit reboots with the new settings. Click on the unit in DNA s Discover List. The EN-204 Login window opens. See Figure 5: EN-204 Login Window (page 8). Enter the default User Name (Admin) and Password (1234). The user name and password are case-sensitive. Click Login. The EN-204 web interface opens. See Figure 6: EN-204 Web Interface (page 8). Click the on-screen message to install the DVTEL plug-in. The DVTEL Plug-in message is displayed. See Figure 7: DVTEL Plug-in Message (page 8). Follow the instructions in the message. 9

22 EN-204 User and Installation Guide Connecting a Camera to the Unit The unit accepts composite video (1Vp-p) from PTZ cameras or stationary analog cameras (standard, thermal, IR, and so on). Video connections should use a 75Ω coax cable. See the Appendix for restrictions on the length of the video cable. Connect the first camera to Channel 1. The PAL or NTSC TV standard is automatically detected by connecting a camera to Channel 1. All channels must use the same TV standard. To connect a video source to the encoder Figure 9: Camera Connections Securely connect the coax cable s BNC connector to the analog video output of the camera or video source. Connect the BNC connector at the other end of the cable to the VIDEO IN BNC connector on the front panel of the encoder. See Figure 1: EN-204 Front Panel (page 3) Connecting Audio Inputs for Recording on a VMS You can connect a microphone to each of the encoder s four channels and record audio synchronized with the video in the Video Management System (VMS). To connect a microphone to the unit Figure 10: Microphone Connections Connect one lead from the microphone to the AUDIO IN terminal and another lead to the G (ground) terminal on the front panel of the unit. See Figure 1: EN-204 Front Panel (page 3). 10

23 Installing and Connecting the Encoder Connecting Audio Inputs and Output for Two-Way Audio Communication The encoder s web interface can be used to enable two-way audio communication between a technician located near the encoder in the field and an operator viewing the live video on a PC running the encoder s web interface. The LINE IN jack enables the technician to connect a microphone to the encoder. The AUDIO OUT jack enables the technician to listen to the operator via loudspeakers located near the encoder. The audio output signal from the unit provides a Line Out 600Ω impedance level to an amplifier, which drives the loudspeakers. Figure 11: Two-Way Audio Connections Using the Web Client To connect a microphone to the encoder for two-way communication Insert the plug on the microphone cable into the LINE IN jack on the front panel of the unit. See Figure 1: EN-204 Front Panel (page 3). The microphone must meet the following specifications: Input impedance: 1k Ω Maximum input level: 2V p-p To connect a loudspeaker to the encoder for two-way communication Connect AUDIO OUT jack on the front panel to a cable from an amplifier. Connect the amplifier to the loudspeakers. 11

24 EN-204 User and Installation Guide Connecting Alarm Inputs from External Devices The encoder can receive alarms from four external devices, such as sensors and doors, enabling it to trigger automatic responses. Warning: Only dry contacts can be connected to the unit s alarm input terminals. An external device must fully close or fully open the circuit between the unit s alarm input terminals. To connect an external alarm to the unit Warning: Disconnect power from the unit before performing the following procedure. Using a spring clamp terminal block connector, connect one lead from the external device s dry contact output to one of four terminals marked ALARM IN on the encoder s rear panel. See Connecting Leads to a Spring Clamp Terminal Block (page 97) and Figure 2: EN-204 Rear Panel (page 4). Connect the other end of the cable to the alarm out (dry contact) of the alarm device/sensor. The unit s alarm input relay can be configured in NORMALLY OPEN (N/O) or NORMALLY CLOSED (N/C) mode as shown below: Encoder Figure 12: Alarm Input Connections For instructions how to set the arming schedule for an alarm input, see Alarm Input (page 80) Connecting Relay Outputs to Control an External Device The unit includes two relay outputs that provide an indication signal for controlling external devices, such as door locks and lights, as a response to events and alerts. To connect a device controller to a relay output of the unit Connect a lead from the external device controller to the terminal on the Spring Clamp Terminal Block according to your requirements (NORMALLY OPEN or NORMALLY CLOSED configuration). See Connecting Leads to a Spring Clamp Terminal Block (page 97). Connect the terminal block to the external devices connector on the power connection panel of the unit. See Figure 2: EN-204 Rear Panel (page 4). Connect the other end of the cable to the external controller, which receives the signal from the unit and controls or powers the external device. 12

25 Installing and Connecting the Encoder Warning: The signal from the relay output of the unit must be used as an indicator and not for direct control of a device. Caution: To prevent damage to the unit, do not exceed the voltage and current ratings for the relay terminals RS-232 Port The RS-232 serial port on the unit s rear panel is used by a support technician for troubleshooting. To connect a device to the RS-232 port Use terminal block connectors to attach the TX, RX, and two ground leads from the device to the RS-232 terminal block on the rear panel. See Figure 2: EN-204 Rear Panel (page 4). To configure the RS-232 port settings, see To configure the RS-232 port (page 78). Warning: The RS-232 standard specifies a maximum open-circuit voltage of +/- 25 volts. Exceeding this voltage can cause permanent damage to the unit RS-485 Port The encoder s RS-485 serial port is used to control PTZ cameras. See Figure 2: EN-204 Rear Panel (page 4). To connect a PTZ camera to the RS-485 port Using terminal block connectors, attach the PTZ camera s D+ and D- terminals to the D+ and D- terminals in the RS-485 terminal block on the unit s rear panel. See Figure 2: EN-204 Rear Panel (page 4). To configure the RS-485 port settings, see To configure the RS-485 port (page 79). Warning: The RS-485 standard specifies a maximum voltage of +12V and -7 volts. Exceeding this voltage can cause permanent damage to the unit. 13

26 EN-204 User and Installation Guide To connect multiple PTZ cameras to the RS-485 port Attach the camera to the RS-485 port according the following configuration: Figure 13: Connecting Multiple PTZ Cameras Assign a unique PTZ Address for each camera. The camera should be set with the same serial address. 4.3 Resetting the Unit The unit can be reset as follows: Restoring Factory Defaults Using the Reset Button (page 14) Power Reset by Removing the Power Supply or PoE cable (page 14) Restoring Factory Defaults Using the Reset Button A reset button is located on the unit s rear panel. See Figure 2: EN-204 Rear Panel (page 4). To restore factory defaults using the Reset button Disconnect the power supply or Ethernet cable (when using PoE) from the unit. Insert a small pointed object into the hole labeled RESET on the power connection panel of the unit. Connect the power supply or Ethernet cable to the unit while pressing and holding the button. Continue holding the button for 30 seconds. Release the button. The unit restores factory defaults Power Reset The unit can be reset by removing the power supply or Ethernet cable for PoE and then reconnecting the unit. 14

27 Accessing the EN-204 via a Web Browser Accessing the EN-204 via a Web Browser The EN-204 includes a web interface that enables it to be configured and operated from a web browser (32-bit version of Internet Explorer 7, 8, or 9). To access the unit via the web browser Open Internet Explorer. Enter the unit s IP address in the browser s address bar. When the HTTPS feature is enabled, by default the system uses HTTPS login mode (e.g., when you enter the IP address. If you want to use HTTP mode to log into the device, enter address (e.g., Press the ENTER key on your PC keyboard. The unit s Login screen is displayed. See Figure 5: EN-204 Login Window (page 8). Enter the user name (default: Admin) and password (default: 1234) to log into the system. The unit s web interface opens. See Figure 6: EN-204 Web Interface (page 8). The user name and password are case-sensitive. If you are using the system for the first time or you have uploaded a new firmware version, click the message displayed on the screen to download and install the ArielWebComponents.exe plug-in. The DVTEL Plug-in message is displayed. See Figure 7: DVTEL Plug-in Message (page 8). Do one of the following: Click Run. Click Save. The file is saved in the new directory ProgramFiles\ArielWebComponents. Select ArielWebComponents.exe. The Open File-Security Warning dialog box opens. Click Run. Figure 14: Open File - Security Warning Dialog Box 15

28 EN-204 User and Installation Guide Click Next when the Setup - ArielWebComponents dialog box opens. Figure 15: ArielWebComponents Setup Screen 1 The ArielWebComponents plug-in is installed on your PC. Figure 16: ArielWebComponents Setup Screen 2 16

29 Accessing the EN-204 via a Web Browser Click Finish when the following screen is displayed after the installation is completed. Figure 17: ArielWebComponents Setup Screen 3 Refresh your screen when the web interface reopens. See Figure 6: EN-204 Web Interface (page 8). The following pop-up message s displayed. Click Allow. Figure 18: Run WebVideoActiveX Popup Message Click Live View. The Live View window opens with four empty tiles. Figure 19: Live View Window 17

30 EN-204 User and Installation Guide The following information is displayed in the top right corner of the user interface: 5.1 Live View About Click About to display the unit s firmware version and the Web Components Setup plug-in firmware version. Language drop-down list Select one of the following languages for the user interface: English (default), German, Italian, French, Portuguese, Spanish, Russian, Traditional Chinese, Simplified Chinese, or Japanese. User Account Displays the name of the User Account. By default, Admin is displayed. Logout Click Logout to exit the web interface. Model Displays the model number. Live View mode enables you to capture a picture, start or stop recording, enable PTZ control with a PTZ camera connected to the encoder, enable digital zoom, open/close audio, enable two-way audio communication, play back video files, etc. The following graphic shows the Live View screen layout: Figure 20: Live View Screen Description 18

31 Accessing the EN-204 via a Web Browser Item Navigation bar PTZ control pad Preset list Video parameters button Live View toolbar Live View mode button Live View window Device list Description Tabs for navigating the web interface. Includes the following: Live View (page 18) Playback (page 27) Log (page 28) Configuration (page 31) Buttons for controlling PTZ camera movement For creating and retrieving presets Button for opening drop-down list to set the following video parameters: brightness, contrast, saturation, and hue Buttons for selecting actions in the Live View screen Buttons for selecting the viewing mode (1x1 or 2x2) Displays the Live View video stream List of the cameras attached to the encoder To start Live View In the Live View screen, do one of the following: Select a tile and double-click a camera on the Channel No. drop-down list. The Live View starts to display the camera s video stream in the tile. Click to start the Live View of all cameras on the Channel No. dropdown list. The Live View starts. Figure 21: Live View Screen 19

32 EN-204 User and Installation Guide Select a button for the desired action from the Live View toolbar: Icon Description Select the display mode (1x1 or 2x2) Start/stop all Live View cameras Capture pictures in Live View mode Manually start/stop all recording Enable e-ptz (requires a connected PTZ camera) Previous camera Next camera Audio Out on/off- starts/stops audio monitoring by the web client on the active channel. Start/stop Two-Way Audio with the web client. See note below. The Two-Way Audio button enables you to use the web client to receive and transmit audio through the encoder by attaching an external microphone and loudspeaker. This function uses the LINE IN audio jack and the AUDIO OUT jack. When the button is in Start mode (black icon), the audio communication is enabled. When the button is in Stop mode (red icon), the audio communication is disabled. To switch between Live View and Full-Screen Mode Double-click a Live View tile to switch to the full-screen viewing mode. To switch back to Live View mode, double-click on the screen. This section includes the following topics: Using PTZ Controls in Live View (page 21) Creating and Retrieving a Preset (page 22) Configuring Video Parameters (page 23) Recording (page 23) Capturing a Picture (page 24) 20

33 Accessing the EN-204 via a Web Browser Using PTZ Controls in Live View Use the PTZ control buttons in the Live View screen to pan, tilt, and zoom the camera lens. Caution: 1. Before you start, make sure the PTZ camera s R+ and R- terminals are connected to the D+ and D- terminals in the RS-485 terminal block on the unit s rear panel. See Figure 2: EN-204 Rear Panel (page 4). 2. The baud rate, PTZ control and address configured in the encoder s RS-485 Settings screen must be the same as the parameters of the connected PTZ camera. See RS-485 Port (page 13). There are 8 directional buttons (up, down, left, right, upper left, upper right, bottom left, bottom right) on the PTZ keypad to control the pan/tilt movement. Figure 22: PTZ Control Buttons Select one of the following buttons to control other PTZ movements from the PTZ keypad: Icon Description Zoom in/out Focus near/far Iris open/close Light on/off Wiper on/off Adjust speed of pan/tilt movement (levels 1-7 are selectable) 21

34 EN-204 User and Installation Guide Creating and Retrieving a Preset A Preset is a predefined camera view that is composed of the camera's pan, tilt, and zoom settings. Each preset is numbered and enables an operator to quickly jump to that specific position in a live view. Presets are used to create a Sequence, which is an automated series of camera movements from one Preset to another, in a pre-determined order, and for configurable time periods. Similarly, Patterns are used to create a stored route defined through manual adjustment of pan, tilt, and zoom. Unlike Presets, Sequences and Patterns cannot be set from the encoder s web interface. They must be set from the camera s interface. To create a preset Select a preset number from the Preset list. Use the PTZ control buttons to move the lens in the desired position. You can use any of the following commands: Click the Pan the camera to the right or left Tilt the camera up or down Zoom in or out Refocus the lens icon to finish setting the preset. Depending on the PTZ protocol, up to 256 presets are configurable. To retrieve a preset Select a pre-defined preset from the preset list. Click the icon to retrieve a preset from the Preset drop-down list. The preset is selected. Figure 23: Preset Drop-Down List 22

35 Accessing the EN-204 via a Web Browser A preset can be linked to a PTZ alarm by selecting Configuration > Alarm Settings > Alarm Input > Triggered Actions. See Alarm Input (page 80) Configuring Video Parameters To configure video parameters Click Video Parameters. The Video Parameters pane opens: Adjust the slider to control the setting for: Brightness Contrast Saturation Hue Figure 24: Video Parameters Pane The adjustment range is The default setting is 60. Click to restore the default settings. 23

36 EN-204 User and Installation Guide Recording Select one of the following recording types: Manual Scheduled Manual Recording To record manually Do one of the following: For an individual camera, select the camera from the device list. Click the Camera icon next to the camera name to start recording. The icon changes to. Click the icon to stop recording. The pop-up message Recording Succeeded is displayed. For all cameras, click the Start All Recording icon on the toolbar. The icon changes to Scheduled Recording Click the icon to stop recording. The pop-up message All Record Succeeded is displayed. To set a recording schedule, see Schedule Settings (page 40) Capturing a Picture It is possible to capture a picture as a snapshot in Live View mode and save it as a jpeg image for playback in the future. To capture a picture in Live View mode In Live View mode, click the button on the toolbar to capture the live pictures. When the picture is captured, the following pop-up message appears in the lower right corner. Figure 25: Capture Succeeded 24

37 Accessing the EN-204 via a Web Browser Viewing Live Video from a Media Player The Live Video main stream and sub-stream can be viewed with a media player, such as VLC. Streams can be viewed for all channels and video encoding formats. You can download the VLC player from To view a media stream with VLC Open VLC From the Media tab, select Open Network Stream. The Open Media screen is displayed. Figure 26: VLC Open Media Screen Enter the URL for the stream in the address bar: The syntax for entering in the media player s URL for the main stream is: rtsp://admin:1234@xxx.xxx.xxx.xxx/mp4/ch1/main/av_stream The syntax for entering in the media player s URL for the sub-stream is: rtsp://admin:1234@xxx.xxx.xxx.xxx/mp4/ch1/sub/av_stream Where: Admin is the user ID 1234 is the password xxx.xxx.xxx.xxx is the IP address of the encoder mp4 refers to the MPEG4 video encoding format (other values include h264, mp2, and mjpeg) ch1 stands for Channel 1 (other values include ch2, ch3, and ch4) main or sub refers to the main stream or sub-stream connection av_stream stands for Audio & Video stream (also enables viewing a video-only stream) 25

38 EN-204 User and Installation Guide Verify that the values entered in URL string agree with the values set in the Video Settings screen. Click Play. The video stream is displayed in the media player. Figure 27: VLC Media Player Screen 26

39 Accessing the EN-204 via a Web Browser 5.2 Playback Recorded video files can be played back through the web browser. The Playback screen includes the following control buttons: Icon Description Select the display mode (1x1, 2x2, or 3x3) Stop playing Fast forward Stop all channels from playing Download video files Files stored on the microsd card or network disk are formatted in a proprietary format. Click this icon to download, format and save files, and play them on an application other than the encoder s web interface. Audio on/off Play/Pause Slow forward Play by single frame Capture pictures in playback mode Start/stop clipping video files 27

40 EN-204 User and Installation Guide To playback video To enter the Playback screen, click Playback on the menu bar. The Playback screen opens. Figure 28: Playback Screen Select a camera from the device list. To download a file, select one of the following methods: Click the Download button to download a video file. a. Select the clip from the Download File popup that opens. Figure 29: Download File Popup 28

41 Accessing the EN-204 via a Web Browser Select a date and time from the calendar. Figure 30: Playback Screen with Callouts a. Click Search. b. From the calendar, select the date to search. c. At the bottom of the page, enter the time of the event to search. d. Click the right arrow to go to the time in the clip. The clip is displayed in the progress bar on the bottom of the screen. Figure 31: Playback Progress Bar The color of the progress bar represents the different video types: Blue: A scheduled clip has been selected Red: A clip of an alarm has been selected The requested time is indicated by a vertical line superimposed over the date and time. e. To view a specific start time in the clip, drag the progress bar to the time. f. To view a period of time in the clip: To select the start time, move the cursor over the blue or red strip and click the gray scissor icon. To select the stop time, move the cursor over the blue or red strip and click the red scissor icon. 29

42 EN-204 User and Installation Guide Files stored on the network disk are formatted in a proprietary format. In order to play them on an application other than the encoder s web interface, click the Download icon to format and save files. These files are saved in the directory defined in the Local Configuration screen. See Figure 35: Local Configuration Screen (page 32). You can click the file and playback the clip in the VLC media player. From the toolbar, select the buttons required to perform the desired action. Figure 32: Playback Screen Toolbar Click the Zoom In/Zoom Out buttons as neeed. 5.3 Log The operation, alarm, exception and information of the device can be stored in log files, which can be viewed and exported at any time. The Log function can be used only when the encoder is connected to a network disk. Caution: To use the log function Make sure the network disk has been initialized for first time use. To enter the Log screen, click Log. In the Search Log pane, set the log search conditions to refine your search from the following options: Major Type All Types, Alarm, Exception, Operation, or Information Minor Type All Types Start Time Select a time and date from the calendar End Time Select a time and date from the calendar 30

43 Accessing the EN-204 via a Web Browser Click the Search button to start searching log files. Matched log files are displayed in the Log screen: Figure 33: Log Screen Up to 100 log files can be displayed in the list. Click to save the searched log files to a local directory. 5.4 Configuration Device and client PC parameters are set in the Configuration window. From the navigation bar, select the Configuration tab. The Configuration screen opens. Figure 34: Configuration Screen 31

44 EN-204 User and Installation Guide From the Configuration screen sidebar menu, select the following tabs to configure settings: Local Computer Configuration (page 32) Encoder Configuration (page 33) Device Parameters > Time Settings (page 34) Camera Settings (page 36) Network Settings (page 59) Serial Port Settings (page 77) Alarm Settings (page 80) Exception (page 86) User Management (page 87) Storage Management (page 90) Maintenance (page 91) Local Computer Configuration The Local Configuration screen is used to configure the client PC to operate with the encoder. To set local computer parameters From the Configuration sidebar menu, select Local Computer Configuration. The Local Configuration screen opens. Figure 35: Local Configuration Screen 32

45 Accessing the EN-204 via a Web Browser Set the following parameters: Protocol Select TCP or UDP from the drop-down list. UDP provides superior real-time audio and video streams, but the audio or video packets could get lost or corrupted during transmission. TCP ensures complete delivery of the stream, but with a possible delay. Stream Type Select Main Stream or Sub Stream from the drop-down list. See Video Settings (page 38). Image Size Select Auto-Fill, 4:3, or 16:9 from the drop-down list. Record File Size Select 256M, 512M, or 1G from the drop-down list. Live View Performance Select Least Delay, Balanced, or Less Fluency from the drop-down list. Enter the directory path for saving the following files in the respective text box. By default, the path is the path created for the web client software on the VMS client PC. To change the path, uninstall and reinstall the client software to the desired path. Save record files to This is the path to save the manually recorded video files. Save snapshots in live view to This is the path to save the manually captured pictures in Live View mode. Save snapshots when playback to This is the path to save the captured pictures in playback mode. Save clips to This is the path to save the video clips in playback mode. Save downloaded files to This is the path to save the downloaded video files or pictures. Click Browse to change the directory for saving video files or pictures. 33

46 EN-204 User and Installation Guide Encoder Configuration From the Configuration sidebar menu, select Encoder Configuration to configure the encoder. The Device Information screen within the Device Parameters tab is displayed. Figure 36: Device Information Screen The Device Information screen displays the following details about the encoder: Device Name Enter the name you select for the unit in this field. Model Displays the encoder model number. Serial No. Displays the unit s serial number. Firmware Version Displays the unit s firmware version. Encoding Version Displays the unit s encoding firmware version. Number of Channels The number is always 1. Number of HDDs The number depends on the number of connected HDDs. Number of Alarm Input The number is always 4. Number of Alarm Output The number is always 2. Only the Device Name field can be changed. 34

47 Accessing the EN-204 via a Web Browser Time Settings From the Configuration sidebar, select Device Parameters > Time Settings to set the local time. The Time Settings screen is displayed. To configure time settings Figure 37: Time Settings Screen Select the local time zone from the drop-down list. Select one of the following options: NTP to configure time from a Network Time Server In the respective text box, enter the Server Address, NTP Port and Interval (number of minutes between requests for synchronization) for the NTP server. Manual Time Sync. to set the time manually In the Device Time text box, enter the local time. Do one of the following: In the Set Time text box, enter the local time. Check Sync. with computer time to set the time from your PC. Check Enable DST to enable Daylight Savings Time Set the Start Time, End Time and DST Bias for Daylight Savings Time. The DST Bias is the offset from UTC used when DST is in effect. It is displayed in +/-HHMM format. 35

48 EN-204 User and Installation Guide Click Save when finished. Related information: For information about the Simple Network Time Protocol (SNTP), go to For a list of SNTP time servers on the Internet, go to For information about enabling a Windows computer to work as a time server, refer to Windows Time Service Camera Settings This section contains instructions how to set basic camera settings. To configure camera settings From the Configuration sidebar, select Camera Settings. The Camera Settings menu opens. Select the following tabs to configure camera settings: Display Settings (page 37) Video Settings (page 38) Schedule Settings (page 40) Motion Detection (page 45) Video Loss (page 49) Privacy Mask (page 51) Tamper-proof (page 52) Text Overlay (page 55) Holiday Settings (page 56) Snapshot (page 57) 36

49 Accessing the EN-204 via a Web Browser Display Settings The Display Settings screen is used to configure the On-Screen Display (OSD) settings that are overlaid on the video image. From the Configuration sidebar, select Camera Settings > Display Settings. The Display Settings screen opens. To configure On-Screen Display settings Figure 38: Display Settings Screen From the Channel No. drop-down list, select a camera. In the Camera Name text box, enter a friendly name for the camera. This must be a unique name. In the OSD Settings area, check the options that you want to display on the screen: Display Name, Display Date, Display Week, Time Format, Date Format, and Display Mode. To configure the settings on another camera, do one of the following: Repeat the above steps for each camera. Check Select All to copy the settings to all cameras. Check the camera checkbox to copy settings to a specific camera. Click Save. 37

50 EN-204 User and Installation Guide Video Settings The Video Settings screen is used to configure camera video parameters such as resolution, bitrate type, frame rate, video encoding compression type, and more. From the Configuration sidebar, select Camera Settings > Video Settings. The Video Settings screen opens. Figure 39: Video Settings Screen To configure video settings From the Channel No. drop-down list, select a camera. From the Stream Type drop-down list, select one of the following video streams: Main Stream (Normal): Select the video settings for viewing the main stream Sub Stream: Select the video settings for viewing the sub-stream Main Stream (Event): Select the video settings for viewing events Upon selecting this setting, the Enable Event Compression Parameters checkbox is displayed. If you want to set different video settings for the Event stream, check this box and configure the video settings. From the Video Type drop-down list, select Video Stream or Video&Audio. From the Resolution drop-down list, select: For PAL systems: 720*576 (D1), 704*576 (4CIF), 704*288 (2CIF), 352*288 (CIF), or 176*144 (QCIF). The default is D1. For NTSC systems: 720*480 (D1), 704*480 (4CIF), 704*240 (2CIF), 352*240 (CIF), or 176*120 (QCIF). The default is D1. 38

51 Accessing the EN-204 via a Web Browser From the Bitrate Type drop-down list, select Variable or Constant. Constant Bit Rate (CBR) is used for setting a constant, maximum bit rate. CBR is not optimal for storage or quality, because it does not allocate enough data for complex sections (which results in degraded quality), and wastes data on simple sections. Choosing a higher bit rate results in better quality, but requires more storage. Variable Bit Rate (VBR) files vary the amount of data per time segment. VBR enables a higher bit rate (and therefore requires more storage space) for more complex video or audio, while a lower bit rate and less storage space is allocated to less complex media. VBR files may take longer to encode and might be more problematic for streaming if the maximum bit rate is not set high enough to allow for high instantaneous bit rates. From the Video Quality drop-down list, select Highest, Higher, Medium, Low, Lower, or Lowest. From the Frame Rate drop-down list, select the number of frames per second (FPS) from 25 (for a PAL system) or 30 (for an NTSC system) to 1/16. The higher the FPS, the smoother the motion in the video. The EN-204 automatically detects whether it is operating on a PAL or NTSC system. In the Max. Bitrate text box, enter the maximum bit rate in Kbps ( 8,192 Kbps). The higher the bit rate, the better the image quality. This is especially helpful for allowing high instantaneous bit rates when using VBR. A higher bit rate consumes more storage space, however. From the Video Encoding drop-down list, select the video compression format: MPEG2, MPEG4, H.264, or MJPEG according to the required image quality and storage limitations. Not all Video Management Systems support all video formats. To configure the settings on another camera, do one of the following: Repeat the above steps for each camera. Check Select All to copy the settings to all cameras. Check the camera checkbox to copy settings to a specific camera. Click Save. 39

52 EN-204 User and Installation Guide Schedule Settings The Schedule Settings screen is used to configure recording or capture (snapshot) settings. Caution: Before you start, make sure that: 1. The encoder is connected to a network disk or that a microsd card is installed. 2. The network disk has been initialized when used for the first time. From the Configuration sidebar, select Camera Settings > Schedule Settings to configure recording or capture settings. The Schedule Settings screen opens on the Record tab. Figure 40: Record Schedule Settings Screen Setting a Recording Schedule To set a recording schedule From the Channel No. drop-down list on the Record tab, select a camera. Check Enable Record Schedule. Do one of the following: Click Edit to edit the recording schedule. Click Advanced to configure advanced recording settings. To edit the recording schedule, click Edit. The Edit Schedule screen opens. 40

53 Accessing the EN-204 via a Web Browser Configure the following settings: Figure 41: Recording Edit Schedule Screen From the tabs at the top of the screen, select the day of the week or holiday to configure a scheduled recording. The Holiday tab is not displayed by default. To enter a holiday, see Holiday Settings (page 56). Do one of the following: To set a recording schedule for an entire day, check All Day. To set a recording schedule during different time periods, check Customize. o Set the Start Time and End Time for each period. Up to 8 periods can be configured. The time of each period cannot be overlapped. Select a Record Type for the entire day or time period from the following options: Normal, Motion Detection, Alarm, Motion Alarm, or Motion & Alarm. To copy the settings to other days of the week, in the Copy to Camera area, do one of the following: Check Select All to copy settings of a particular day to the whole week. Check the day(s) and click Copy to copy settings of a particular day to another day. 41

54 EN-204 User and Installation Guide Click OK to save the settings. The Edit Schedule screen closes. To configure advanced recording settings, click Advanced. The Advanced screen opens. Configure the following settings: Figure 42: Advanced Recording Schedule Screen Pre-record Select a time (No Pre-record, 5s, 10s, 15s, 20s, 25s, 30s, Not Limited) Post-record Select a time (5s, 10s, 30s, 1min, 2min, 5min, 10min) Redundant Record Select Yes or No Overwrite Select Yes or No Record Audio Select Yes or No Expired Time Enter the number of days. Enter 0 for continuous recording. Click OK when finished To configure the settings on another camera, do one of the following: Repeat the above steps for each camera. Check Select All to copy the settings to all cameras. Check the channel number of the camera(s) to which you want to copy settings. Click Save to store your settings Setting a Capture Schedule To set a capture schedule Click the Capture tab in the Schedule Settings screen. The Schedule Settings screen opens with the text of the Capture tab displayed in red. 42

55 Accessing the EN-204 via a Web Browser Figure 43: Capture Schedule Settings Screen From the Channel No. drop-down list, select a camera. Check Enable Capture Schedule. 43

56 EN-204 User and Installation Guide Click Edit. The Edit Schedule screen opens. Do the following: Figure 44: Capture Edit Schedule Screen From the tabs at the top of the screen, select the day of the week or holiday to configure scheduled recording. The Holiday tab is not displayed by default. To enter a holiday, see Holiday Settings (page 56). Do one of the following: To set a capture schedule for an entire day, check All Day. To set a capture schedule during different time periods, check Customize. o Set the Start Time and End Time for each period. Up to 8 periods can be configured. The time of each period cannot be overlapped. Select a Capture Type for the entire day or time period from the following options: Normal, Motion Detection, Alarm, Motion Alarm, or Motion & Alarm. To copy the settings to other days of the week, do one of the following: Check Select All to copy settings of a particular day to the whole week. Check the day(s) and click Copy to copy settings of a particular day to another day. 44

57 Accessing the EN-204 via a Web Browser Click OK to save the settings. The Edit Schedule window closes. To configure the settings on another camera, do one of the following: Repeat the above steps for each camera. Check Select All to copy the settings to all cameras. Check the channel number of the camera(s) to which you want to copy settings. Click Save to store your settings Motion Detection Motion detection is a function that automatically records video and sends alarms related to motion that has been detected in the surveillance scene. This section includes the following topics: Configuring Motion Detection Area Settings (page 46) Configuring the Motion Detection Arming Schedule (page 46) Configuring the Motion Detection Triggered Actions (page 47) To configure motion detection settings From the sidebar menu, select Configuration > Camera Settings > Motion Detection. The Motion Detection screen opens on the Area Settings tab. Figure 45: Motion Detection Area Settings Screen From the Channel No. drop-down list, select a camera. Check Enable Motion Detection. 45

58 EN-204 User and Installation Guide Configuring Motion Detection Area Settings The Area Setting tab is used to draw the motion detection area. 1. There is no limit to the number of motion detection areas that can be created. 2. A movement in any motion detection area triggers an alarm. It is not possible to associate a triggered alarm with a specific area. To configure motion detection area settings Click the Draw Area icon. Drag the mouse over a zone in the live video image. Use the Sensitivity slider to vary the sensitivity of the motion detection.. The range is from 1 to 6. The assigned sensitivity is a global setting for all areas. Click again to stop drawing. Click the Trash icon to clear all motion detection areas. Repeat the above steps for each zone and for each camera. Click Save Setting the Motion Detection Arming Schedule Select the Arming Schedule tab to set the schedule for detecting motion in the area. The Motion Detection Arming Schedule screen opens. Figure 46: Motion Detection Arming Schedule Screen 46

59 Accessing the EN-204 via a Web Browser To set the motion detection arming schedule Click Edit. The Edit Schedule Time screen opens. Do the following: Figure 47: Edit Schedule Time Screen Select the day of the week or holiday to configure scheduled recording. The Holiday tab is not displayed by default. To enter a holiday, see Holiday Settings (page 56). Set the Start Time and End Time for each period. Do one of the following: Click Save. Repeat the above steps for each camera. To copy settings of a particular day to the whole week, check Select All. To copy settings of a particular day to another day, check the day and click Copy. Click OK to save the settings. The Edit Schedule Time screen closes. 1. Up to 8 segments can be configured for each day. 2. The time of each segment cannot overlap. 47

60 EN-204 User and Installation Guide Setting the Motion Detection Triggered Actions Select the Triggered Actions tab to set the actions which are taken for the detected motion. The Motion Detection Triggered Actions screen opens. To set the motion detection triggered action In the Actions area, check the action: Figure 48: Motion Detection Triggered Actions Screen Notify Surveillance Center When an event occurs, an ONVIF alarm message is sent to the remote client PC in the Video Management System. Send When an event occurs, an is sent with alarm information to a user or users. To configure settings, see (page 63). Upload to FTP Capture the image when an alarm is triggered and upload the picture to a FTP server. To configure FTP settings, see You must reboot the unit in order to activate the settings. FTP (page 67). In the Trigger Alarm Output area, do one of the following when a motion detection event occurs: Check Select All to trigger an external alarm output on both alarm outputs. Check A->1 to trigger an external alarm output on alarm output 1 Check A->2 to trigger an external alarm output on alarm output 2. 48

61 Accessing the EN-204 via a Web Browser In the Trigger Channel area, do one of the following when a motion detection event occurs: Check Select All to trigger to start recording on all cameras. The recording finishes when the movement/alarm stops, or after a configured post-record time period, which is set on the Camera Settings > Schedule Settings > Advanced screen. Select a camera checkbox to start recording on that camera. The recording finishes when the movement/alarm stops, or after a configured post-record time period, which is set on the Camera Settings > Schedule Settings > Advanced screen. Click Save Video Loss You must select at least one camera in order to record the motion detection event. For example, when you set motion detection for Camera 1, if you set Channels 2 and 3 as the Triggered Channels, when motion is detected on Camera 1, Channels 2 and 3 cameras will record the video. The Video Loss function creates an alarm in case the video stream is lost. To create a Video Loss alarm From the Configuration sidebar menu, select Camera Settings > Video Loss. The Video Loss screen opens on the Arming Schedule tab. Figure 49: Video Loss Arming Schedule Screen From the Channel No. drop-down list, select a camera. Check Enable Video Loss Detection. 49

62 EN-204 User and Installation Guide Setting the Video Loss Arming Schedule Use the Arming Schedule tab to set the video loss alarm schedule. To create a video loss alarm Click Edit. The Edit Schedule Time screen opens. See Figure 47: Edit Schedule Time Screen (page 47). Do the following: Select the day of the week or holiday to schedule the alarm. The Holiday tab is not displayed by default. To enter a holiday, see Holiday Settings (page 56). Set the Start Time and End Time for each period. Do one of the following: Repeat the above steps for each camera. To copy settings of a particular day to the whole week, check Select All. To copy settings of a particular day to another day, check the day and click Copy. Click OK to save the settings. The Edit Schedule Time screen closes Setting the Video Loss Triggered Actions Select the Triggered Actions tab to set the actions which are taken in the event of lost video. The Triggered Actions screen opens. Figure 50: Video Loss Triggered Actions Screen 50

63 Accessing the EN-204 via a Web Browser To set the video loss triggered action In the Actions area, check the action: Notify Surveillance Center When an event occurs, an ONVIF alarm message is sent to the remote client PC in the Video Management System. Send When an event occurs, an is sent with alarm information to a user or users. To configure settings, see (page 63). In the Trigger Alarm Output area, do one of the following: Check Select All to trigger an external alarm output on both alarm outputs. Check A->1 to trigger an external alarm output on alarm output 1 Check A->2 to trigger an external alarm output on alarm output 2. Click Save Privacy Mask The Privacy Mask function enables you to hide sensitive areas on the video in the Live View and during recording. From the Configuration sidebar menu, select Camera Settings > Privacy Mask. The Privacy Mask screen opens. Figure 51: Privacy Mask Screen 51

64 EN-204 User and Installation Guide To set a privacy mask From the Channel No. drop-down list, select a camera. Check Enable Privacy Mask. To create a privacy mask, click the Draw Area icon. Drag the mouse over a zone in the live video image. You can draw up to four privacy mask areas in the same scene. Click again to stop drawing. Click the Trash icon to clear all motion detection areas. Repeat steps 3-6 for each zone and for each camera. Click Save Tamper-proof The Tamper-proof function enables you to create an alarm to notify of potential camera tampering. To activate the Tamper-proof function From the Configuration sidebar menu, select Camera Settings > Tamper-proof. The Tamper-proof screen opens on the Area Settings tab. Figure 52: Tamper-proof Area Settings Screen From the Channel No. drop-down list, select a camera. Check Enable Video Loss Detection. 52

65 Accessing the EN-204 via a Web Browser Configuring Tamper-Proof Area Settings To create a tamper-proof zone In the Area Settings screen, click the Draw Area icon. Drag the mouse over a zone in the live video image. Click Click the again to stop drawing. Trash icon to clear all motion detection areas. Use the Sensitivity slider to vary the sensitivity of the drawing. The sensitivity setting is applied to every zone. Repeat steps 2-6 for each zone and for each camera. Click Save Setting the Tamper-Proof Arming Schedule Select Camera Settings > Tamper-proof > Arming Schedule to set the schedule for setting a tamperproof alarm schedule. The Arming Schedule screen opens. Figure 53: Tamper-Proof Arming Schedule Screen 53

66 EN-204 User and Installation Guide To create a tamper-proof alarm schedule Click Edit. The Edit Schedule Time screen opens. See Figure 47: Edit Schedule Time Screen (page 47). Do the following: Select the day of the week or holiday to schedule the alarm. Set the Start Time and End Time for each period. Do one of the following: Repeat the above steps for each camera. To copy settings of a particular day to the whole week, check Select All. To copy settings of a particular day to another day, check the day and click Copy. Click OK to save the settings. The Edit Schedule Time screen closes Setting the Tamper-Proof Triggered Actions Select Camera Settings > Tamper-proof > Triggered Actions to set the action by which Triggered Actions are taken in the event of camera tampering. The Triggered Actions screen opens. To set the Tamper-proof triggered action In the Actions area, check the action: Figure 54: Tamper-Proof Triggered Actions Screen Notify Surveillance Center Send an exception or alarm signal to a remote alarm host (the PC installed with the remote client) when an event occurs. Send When an event occurs, an is sent with alarm information to a user or users. To configure settings, see (page 63). In the Trigger Alarm Output area, do one of the following: Check Select All to trigger an external alarm output on both alarm outputs. Check A->1 to trigger an external alarm output on alarm output 1 Check A->2 to trigger an external alarm output on alarm output 2. Click Save. 54

67 Accessing the EN-204 via a Web Browser Text Overlay The Text Overlay function enables you to write text for up to 8 overlays in the On-Screen Display (OSD). To activate the Text Overlay function From the Configuration sidebar menu, select Camera Settings > Text Overlay. The Text Overlay screen opens. Figure 55: Text Overlay Screen From the Channel No. drop-down list, select a camera. In the Text Overlay Settings area text box, enter text to display on-screen. Select the checkbox next to the text in order to display the text. In the Copy to Camera area, do one of the following: Check Select All to copy the text to all cameras. Select a camera checkbox to copy the text to that camera. 55

68 EN-204 User and Installation Guide Click Save. The edited text is displayed in over the image. Figure 56: Image with Text Overlay Move the text location on the screen by dragging the text frame Holiday Settings Use the Holiday Settings screen to set certain days with a different recording schedule. Up to 32 holidays can be set. To activate the Holiday Settings function From the Configuration sidebar menu, select Camera Settings > Holiday Settings. The Holiday Settings screen opens. Figure 57: Holiday Settings Screen 56

69 Accessing the EN-204 via a Web Browser Select an item from the list and click opens. to edit the holiday. The Edit Holiday dialog box Do the following: Figure 58: Edit Holiday Dialog Box In the Holiday Name text box, enter the holiday name. The following characters are invalid: / \ : *? ' " < > % Select the Enable Holiday checkbox. From the Type drop-down list, select the holiday type by date, week, or month. Set the Start Date and End Date from the drop-down list. Click OK. The settings are saved and displayed in the Holiday Settings screen Snapshot Figure 59: Edited Holiday Settings Holiday dates cannot be overlapped. The Snapshot function enables you to capture an image in Live View mode or during playback, and save it as a jpeg file (default format). Snapshots can be stored in the encoder s storage units. The directory for storing snapshots is defined in the Local Configuration screen. See Figure 35: Local Configuration Screen (page 32). Snapshots also can be uploaded to an FTP server if you define event-triggered settings. 57

70 EN-204 User and Installation Guide To create a snapshot From the Configuration sidebar menu, select Camera Settings > Snapshot. The Snapshot screen opens. Figure 60: Snapshot Screen From the Channel No. drop-down list, select a camera. In the Timing section, enter the following information: From the Resolution drop-down list, select one of the following resolutions: For PAL systems: 704*576, 352*288 (default), or 176*144 For NTSC systems: 704*480, 352*240 (default), or 176*120 The EN-204 automatically detects whether it is operating on a PAL or NTSC system. From the Quality drop-down list, select one of the following levels: Low Medium (default) High From the Interval drop-down list, select the number of seconds (1-5) between snapshots. The default is 5 seconds. 58

71 Accessing the EN-204 via a Web Browser In the Event-Triggered section, enter the following information: From the Resolution drop-down list, select one of the following resolutions: For PAL systems: 704*576, 352*288 (default), or 176*144 For NTSC systems: 704*480, 352*240 (default), or 176*120 From the Quality drop-down list, select one of the following levels: Low Medium (default) High From the Interval drop-down list, select the number of seconds (1-5) between snapshots. The default is 5 seconds. Do one of the following: To upload captured pictures to an FTP server, enable an event-triggered snapshot. Repeat the above steps for each camera. To copy these settings to all cameras, check Select All. To copy to a specific camera, check the camera. Click Save Network Settings Network settings (such as device parameters, network connectivity settings, and communication protocols) must be properly configured before you can operate the encoder over your network. From the Configuration sidebar menu, select Network Settings. The following tabs should be configured: TCP/IP (page 60) DDNS (page 61) (page 63) SNMP (page 64) Port (page 67) FTP (page 67) NetHDD (page 69) PPPoE (page 70) QoS (page 71) SOCKS (page 71) UPnP (page 72) HTTPS (page 73) Bonjour (page 77) Advanced (page 77) 59

72 EN-204 User and Installation Guide TCP/IP The TCP/IP screen is used to configure the encoder s network settings. To enter TCP/IP settings From the Configuration sidebar menu, select Network Settings > TCP/IP. The TCP/IP screen opens. Configure the following settings: Figure 61: TCP/IP Screen NIC Type From the drop-down menu, select one of the following options: 10M Half-dup 10M Full-dup 100M Half-dup 100M Full-dup Auto (default) If your network uses IPv4: DHCP Select this checkbox if your network uses a DHCP server to automatically obtain an IP address, Subnet Mask and Default Gateway. IPv4 Address If your network does not use a DHCP server, enter the unit s IP address. IPv4 Subnet Mask If your network does not use a DHCP server, enter the Subnet Mask used on the network. IPv4 Default Gateway If your network does not use a DHCP server, enter the Default Gateway used on the network. 60

73 Accessing the EN-204 via a Web Browser Click Save DDNS If your network uses IPv6: IPv6 Address Enter the unit s IP address. IPv6 Default Gateway If your network uses IPv6, enter the Default Gateway used on the network. MAC Address This is a read-only field. MTU Enter a number between The MTU (Maximum Transmission Unit) is the maximum number of bytes that can be transferred in one frame on the network. For Ethernet, the MTU is 1500 bytes. For PPPoE, the MTU is 1492 bytes. Preferred DNS Server Enter the primary address of the DNS server used for sending . Alternate DNS Server Enter the secondary address of the DNS server used for sending . If you select PPPoE as the default network connection, you can use Dynamic DNS (DDNS) for network access. Before configuring the system to use DDNS, you must first register with a DDNS service provider. To enter DDNS settings From the Configuration sidebar menu, select Network Settings > DDNS. The DDNS screen opens. Figure 62: DDNS Screen 61

74 EN-204 User and Installation Guide Check Enable DDNS to use this service. From the DDNS Type drop-down list, select one of the following: IPServer DynDNS NO-IP For IP Server systems: In the Server Address text box, enter the server address of your ISP (e.g., members.dyndns.org). Click Save. If your provider is DynDNS: All other fields are disabled. Obtain a static IP address, subnet mask, gateway and primary DNS settings from your ISP. In the Server Address text box, enter the server address (e.g., members.dyndns.com). In the Domain text box, enter the domain name obtained from the website. In the User Name text box, enter the user name registered in the website. In the Password text box, enter the password registered in the website. In the Confirm text box, re-enter the password. Click Save. If your provider is NO-IP: In the Server Address text box, enter the server address (e.g., members. noip.com). In the Domain text box, enter the domain name obtained from the website. In the User Name text box, enter the user name registered in the website. In the Password text box, enter the password registered in the website. In the Confirm text box, re-enter the password. Click Save. 62

75 Accessing the EN-204 via a Web Browser The encoder can be configured to send an notification if an event triggers an alarm. Refer to the following sections for events that can trigger an alarm: Setting the Motion Detection Triggered Actions (page 47) Setting the Video Loss Triggered Actions (page 50) Setting the Tamper-Proof Triggered Actions (page 54) External Alarm Inputs (page 80) Exception (page 86) Before configuring settings, check that: To configure settings There is an SMTP mail server on the local area network (LAN). The network is connected to either an intranet or the Internet. DNS Server settings are configured in the Network Settings > TCP/IP screen. From the Configuration sidebar menu, select Network Settings > . The screen opens. Figure 63: Screen 63

76 EN-204 User and Installation Guide Do one of the following: If your mail server requires authentication to login, check Authentication. a. In the User Name text box, enter the user name assigned in the mail server. b. In the Password text box, enter the password assigned in the mail server. c. In the Confirm text box, re-enter the password. If your mail server does not require authentication to login, skip to Step 3. Configure the following settings: SNMP SMTP Server Enter the SMTP Server IP address or host name (e.g., smtp.yourmail.com). SMTP Port The SMTP port number. The default TCP/IP port used for SMTP is 25. Enable SSL Select the checkbox to enable SSL if it is required by the SMTP server. The default TCP/IP port used for SMTP is 465. Interval Enter the interval of the number of seconds between two instances of sending picture attachments. Attached Image Select this checkbox if you want to send with attached alarm images. Sender Enter the name of the sender. Sender s Address Enter the address of the sender. Choose Receiver Select the receiver to whom the is sent. Up to three receivers can be configured. Receiver Enter the name of user to be notified for receipt of the . Receiver s Address Enter the address of user to be notified. Click Save to save the settings. The SNMP screen is used to configure settings so that the encoder can be managed by an Internet Protocol (IP)-based management system. The Simple Network Management Protocol (SNMP) provides camera status, device parameter and alarm-related information. Before configuring SNMP settings, make sure that: 1. You have an SNMP manager application. 2. The SNMP versions you select on the encoder is supported by the SNMP manager. 64

77 Accessing the EN-204 via a Web Browser To enter SNMP settings From the Configuration sidebar menu, select Network Settings > SNMP. The SNMP screen opens. Figure 64: SNMP Screen Select the checkbox for SNMP version used on your network For SNMPv1 and SNMPv2c: a. In the Read SNMP Community text box, verify that the name is synchronized with the SNMP manager. b. In the Write SNMP Community text box, verify that the name is synchronized with the SNMP manager. c. In the Trap Address text box, enter the IP address for the SNMP manager. d. In the Trap Port text box, verify that the port number is synchronized with the SNMP manager trap port. 65

78 EN-204 User and Installation Guide For SNMPv3: a. In the Read UserName text box, verify that the user name is public. b. From the Security Level drop-down list, select one of the following: auth, priv Communication with authentication and privacy. auth, no priv Communication with authentication and without privacy. no auth, no priv Communication without authentication and privacy. c. Select the Authentication Algorithm (MD5 or SHA). This cannot be configured when using the no auth,no priv security level. d. Enter the Authentication Password in the text box. e. Select the Private-key Algorithm (DES or AES). This can be configured only when using the auth, priv security level. f. Enter the Private-key password in the text box. g. In the Write UserName text box, verify that the user name is private. h. From the Security Level drop-down list, select one of the following: auth, priv auth, no priv no auth, no priv i. Select the Authentication Algorithm (MD5 or SHA). j. Enter the Authentication Password in the text box. k. Select the Private-key Algorithm (DES or AES). l. Enter the Private-key password in the text box. In the SNMP Port text box, verify that the port number is synchronized with the SNMP manager. Click Save. 66

79 Accessing the EN-204 via a Web Browser Port The Port screen is used to set the port numbers used for HTTP, RTSP, and HTTPS. To enter port settings From the Configuration sidebar menu, select Network Settings > Port. The Port screen opens. Figure 65: Port Screen Configure the following settings: HTTP Port The default port number is 80 RTSP Port The default port number is 554 HTTPS Port The default port number is 443 Click Save. You must reboot the unit in order to activate the settings. 67

80 EN-204 User and Installation Guide FTP The File Transfer Protocol (FTP) can be used for uploading captured pictures and sending them via the FTP server. To enter FTP settings From the Configuration sidebar menu, select Network Settings > FTP. The FTP screen opens. Figure 66: FTP Screen Select Enable FTP to send pictures via the FTP server. Configure the following settings: In the Server Address text box, enter the FTP server s IP address. In the Port text box, enter the port number used by the FTP server (default: 21). In the User Name text box, enter the user name assigned in the FTP server. In the Password text box, enter the password assigned in the FTP server. In the Confirm text box, re-enter the password. From the Directory Structure drop-down list, select one of the following options: Save in the root directory If this option is selected, the Parent Directory and Child Directory fields are disabled. Save in the parent directory If this option is selected, the Child Directory field is disabled. Save in the child directory. From the Parent Directory drop-down list, select one of the following options: Use Device Name Use Device Number Use Device IP Address 68

81 Accessing the EN-204 via a Web Browser From the Child Directory drop-down list, select one of the following options: Use Camera Name Use Camera Number Select the Upload Picture checkbox to upload a captured picture to the FTP server. Click Save. To upload captured pictures to an FTP server, you must enable an Event- Triggered snapshot. See Snapshot (page 57). The Select FTP field is disabled. Holiday dates cannot be overlapped NetHDD Before utilizing the recording, playback or log searching functions, you must configure the storage unit(s) on the network. The encoder can record files on an external hard disk drive (HDD) and on the built-in microsd card. You can connect up to 8 disks to the encoder. If both the microsd card and HDD are configured as recording media, by default, the encoder first writes to the microsd card. If multiple HDDs are used, after the microsd is full, files then are written to the first HDD (HDD1). When that HDD is full, files are written to the next HDD (HDD2), and so on. If all the storage units are full, an alarm can be generated if alarm is defined for the HDD Full exception on the Configuration > Exception screen. See Exception (page 86). If only the HDD is configured for recording, it is possible to use the microsd for redundancy when the HDD is full or unavailable. To configure HDDs From the Configuration sidebar menu, select Network Settings > NetHDD. The NetHDD screen opens. 69

82 EN-204 User and Installation Guide Figure 67: NetHDD Screen PPPoE For each external storage unit, do the following: Enter the server IP address. Enter the file path according to the storage unit type: NAS: The default file path is /dvr/share, in which the share name is user-defined during creating the DVR of the network storage. IP SAN: The default file path is iqn storos.t-service ID, in which the service ID is user-defined during creating the iscsi volume of the network storage Select the storage unit type (NAS or IP SAN). Click Save when finished. To view the capacity, free space, status, type and property of each network disk, open the Select Configuration > Storage Management window. See Storage Management (page 90). Initialize each network disk from the Configuration > Storage Management screen. The encoder can access the network via a DSL modem using the Point-to-Point Protocol over Ethernet (PPPoE). To configure PPPoE settings From the Configuration sidebar menu, select Network Settings > PPPoE. The PPPoE screen opens. 70

83 Accessing the EN-204 via a Web Browser QoS Check Enable PPPoE to use this protocol. Enter the following parameters: Click Save. Figure 68: PPPoE Screen In the User Name text box, enter the user name registered with your ISP. In the Password text box, enter the password registered with your ISP. In the Confirm text box, re-enter the password. The Dynamic IP field is disabled. QoS (Quality of Service) helps to solve network delay and network congestion by configuring the priority in which data is sent. A QoS-aware network can thus allow critical flows to be served before flows with lower priority. The encoder can mark the IP header in the data packets for video/audio, event/alarm and management network traffics with different DSCP (Differentiated Services Code Point) values. The DSCP value defines the priority level for the specified type of traffic. It is important to synchronize the encoder s QoS setting with the network routers QoS setting. To configure QoS settings From the Configuration sidebar menu, select Network Settings > QoS. The QoS screen opens. Figure 69: QoS Screen 71

84 EN-204 User and Installation Guide Check Enable QoS to use this service. In the Audio/Video DSCP field, enter a DSCP value from In the Event/Alarm DSCP field, enter a DSCP value from In the Management DSCP field, enter a DSCP value from Click Save. You must reboot the device to activate the settings SOCKS SOCKS (SOCKet Secure) is an Internet protocol that routes network packets between a client and server through a proxy server. This feature is useful if the encoder is located on a local area network (LAN) behind a firewall, and you need to send notifications, FTP uploads, and alarms to a destination outside the LAN. The encoder supports the SOCKS4 and SOCKS5 protocols. To configure SOCKS settings From the Configuration sidebar menu, select Network Settings > SOCKS. The SOCKS screen opens. Figure 70: SOCKS Screen Check Enable SOCKS to use this service. Configure the following settings: Server Enter the address of the SOCKS server. Server Port Enter the port of the SOCKS server (default: 1080). Server Type Select the server type (SOCKS4 or SOCKS5). SOCKS5 enables user authentication on the server. 72

85 Accessing the EN-204 via a Web Browser Click Save UPnP User Name Enter the user name registered with your ISP. Password Enter the password registered with your ISP. Confirm Re-enter the password. Local networks Define a LAN segment that does not need to use a SOCKS proxy server. Use a semicolon (;) to enter multiple network addresses: e.g., / ; / The UPnP (Universal Plug and Play) protocol permits devices to automatically discover and establish communication for sharing data with other devices on the network. To configure UPnP From the Configuration sidebar menu, select Network Settings > UPnP. The UPnP screen opens. Check Enable UPnP to use this function. Figure 71: UPnP Screen From the Port Mapping Mode drop-down list, select one of the following: Auto Port mapping is automatically assigned by the router. Skip to Step 5. Manual Manually map the ports of devices on the network Use the following default port addresses or change them as required: HTTP 80 RTSP 554 HTTP 443 SDK 8000 (used by client software applications) 73

86 EN-204 User and Installation Guide Click Save. The device port numbers and IP addresses are displayed in the Port Status area HTTPS HTTPS (Hyper Text Transfer Protocol Secure) ensures that transferred data between a web server and a web client (the browser) is encrypted using the Secure Socket Layer/Transport Layer Security (SSL/TLS) protocol over HTTP. The Secure Socket Layer also authenticates the identity of the client and server. HTTPS requires that you obtain a secure SSL certificate from a trusted Certificate Authority (CA) organization, such as VeriSign, which verifies the identity of the certificate holder (the organization on whose network the device operates). In order to enable use of the HTTPS protocol, you must first create or request the creation of a secure certificate in the HTTPS screen. HTTPS URLs begin with the prefix After HTTPS is enabled, the system uses the HTTPS login mode by default when you enter the IP address (e.g., You can also enter address (e.g., if you want to use HTTP mode to log into the device. HTTPS uses port 443 by default. To configure HTTPS From the Configuration sidebar menu, select Network Settings > HTTPS. The HTTPS screen opens. 74 Do one of the following: Figure 72: HTTPS Screen If you have an installed certificate, skip to Step 3. If you do not have an installed certificate, skip to Step 4. If you have an installed certificate, in the Installed Certificate text box, enter the details of the certificate. If you want to delete the certificate, click Delete.

87 Accessing the EN-204 via a Web Browser If you do not have an installed certificate, click one of the following buttons: Create Self-signed Certificate Download the form from a CA to create a digital identity signature which confirms that the private key used by the unit matches the public key used by the CA. Skip to Step 5. Create Certificate Request Send a message to apply to a CA for a digital identity certificate. Skip to Step 6. If you are creating a self-signed certificate, click Create Self-signed Certificate. The following screen is displayed: Enter the required information: Figure 73: Create Self-Signed Certificate Form a. Country Two-letter abbreviation for your country (e.g. US, CN, etc.) b. Hostname/IP Domain name of the server to be protected by SSL (e.g., public.yourcompanyname.com) c. Validity Number of days for which the certificate is valid d. Password The password to use for accessing the server e. State or province Jurisdiction in which your city is located f. Locality City g. Organization The name of your organization or company h. Organizational Unit The name of the group within your organization to which you belong (e.g., IT) i. The address of the contact person responsible for maintaining the SSL certificate j. Click OK. The screen closes. Country and Hostname/IP are required fields. In the Certificate Path text box, click Browse to select the path for the certificate. Click Upload to load the certificate to the device. 75

88 EN-204 User and Installation Guide If you are creating a certificate request, click Create Certificate Request to download and submit the certificate request to the CA for signature. The following screen is displayed: Enter the required information: Figure 74: Create Certificate Request Form a. Country Two-letter abbreviation for your country (e.g. US, CN, IN, etc.) b. Hostname/IP Domain name of the server to be protected by SSL (e.g., public.yourcompanyname.com) c. Password The password to use for accessing the server d. State or province Jurisdiction in which your city is located e. Locality City f. Organization The name of your organization or company g. Organizational Unit The name of the group within your organization to which you belong (e.g., IT) h. The address of the contact person responsible for maintaining the SSL certificate i. Click OK. The screen closes. In the Created Request text box, do one of the following: Click Delete to delete the request. Click Download to download the certificate request to the device. Check Enable HTTPS to use this function. Click Save. 76

89 Accessing the EN-204 via a Web Browser Bonjour The encoder supports Apple s Bonjour protocol for zero configuration networking (zeroconf) of Apple devices discovered on a network. To configure support for Bonjour From the Configuration sidebar menu, select Network Settings > Bonjour. The Bonjour screen opens. Figure 75: Bonjour Screen Set enable support for Bonjour, select the Enable Bonjour checkbox. Enter a friendly name for the encoder in the Friendly Name text box. Click Save Advanced Enter the Multicast Address, which is used by a media player such as VLC, when viewing a clip over the web. Click Save when finished. Figure 76: Network Settings > Advanced Screen 77

90 EN-204 User and Installation Guide Serial Port Settings The unit s RS-232 serial port is used by a technician for troubleshooting. The encoder s RS-485 serial port is used to control PTZ cameras. To configure the RS-232 port From the sidebar menu, select Configuration > Serial Port Settings > 232 Serial Port. The 232 Serial Port screen opens: Figure 77: RS-232 Settings Screen Select the settings from the drop-down list. Default settings are: Baud Rate (Select from ) Data Bit 8 (Select from 5-8) Stop Bit 1 (Select 1 or 2) Click Save. Parity None (Select None, Even, or Odd) Flow Control None (Select None, Hardware, or Software) Usage Console (Select Console or Transparent. Use Transparent when you want data to flow directly to and from the camera.) 78

91 Accessing the EN-204 via a Web Browser To configure the RS-485 port From the sidebar menu, select Configuration > Serial Port Settings > 485 Serial Port. The 485 Serial Port screen opens: Figure 78: RS-485 Settings Screen From the Channel No. drop-down list, select a camera. Configure the following settings from the drop-down list. Default settings are: Baud Rate 4800 (select from ) Data Bit 8 (select from 5-8) Stop Bit 1 (select 1 or 2) Parity None (select None, Even, or Odd) Flow Control None (select None, Hardware, or Software) Verify that the PTZ Protocol is set to Transparent on the encoder. Set the PTZ Protocol in the Video Management System according to the PTZ camera manufacturer s instructions. When finished, click Save. Enter the PTZ Address in the text box. Repeat the above steps for each camera or do one of the following: Click Save. Check Select All to copy the settings to all cameras. Check the channel number of the camera(s) to which you will copy settings. 79

92 EN-204 User and Installation Guide Alarm Settings Alarms can be configured for a number of events. Click the links below for instructions how to set the method by which an alarm is sent for the following events: Motion detection (page 47) Video loss (page 50) Tamper-proof (page 54) External alarm input (page 83) Exception (page 86) This section deals with configuring the following: Alarm Input Settings (page 83) Alarm Output Settings (page 85) Alarm Input Settings Four alarm inputs can be connected to the encoder s rear panel. See Figure 2: EN-204 Rear Panel (page 4). Repeat the procedures below for each alarm. Many actions can be triggered upon receiving an input alarm, as discussed below. For example, an input alarm can trigger recording of the input from a few cameras, enable an alarm output, trigger PTZ camera movement (preset, sequence, pattern, etc.), and more. 80

93 Accessing the EN-204 via a Web Browser To configure external alarm input settings From the sidebar menu, select Configuration > Alarm Settings > Alarm Input. The Alarm Input Settings screen opens on the Arming Schedule tab: Figure 79: Alarm Input Arming Schedule Tab From the Alarm lnput No. drop-down list, select an alarm (A<-1, A<-2, A<-3, or A<-4). From the Alarm Type drop-down list, select one of the following: NC Normally Closed NO Normally Open Enter the unit s IP address in the text box. In the Alarm Name text box, enter a friendly name for the alarm. Click Edit. The Edit Schedule Time screen opens. See Figure 47: Edit Schedule Time Screen (page 47). 81

94 EN-204 User and Installation Guide To configure the alarm schedule settings From the Edit Schedule Time screen, do the following: Select the day of the week or holiday to configure the schedule. Set the Start Time and End Time for each period. Do one of the following to set a daily schedule: Repeat the above steps for each alarm. To copy settings of a particular day to the whole week, check Select All. To copy settings of a particular day to another day, check the day(s) and click Copy. Click OK to save the settings. The Edit Schedule Time screen closes and the Alarm Input Arming Schedule tab reopens. 1. Up to 8 segments can be configured for each day. 2. The time of each segment cannot overlap. 3. If you enable a holiday, a checkbox for Holiday is displayed after the days of the week. See Holiday Settings (page 56). Do one of the following to copy an alarm schedule: Check Select All to copy the alarm schedule to all alarms. Check the alarm number (A<-1, A<-2, A<-3, or A<-4) to copy the alarm settings to a specific camera. Click Save. Go to the next section. 82

95 Accessing the EN-204 via a Web Browser To configure the input alarm triggered actions From the sidebar menu, select Configuration > Alarm Settings > Alarm Input. The Alarm Input Settings screen opens on the Arming Schedule tab. See Figure 79: Alarm Input Arming Schedule (page 81). Select the Triggered Actions tab. The Alarm Input Settings > Triggered Actions screen opens. Figure 80: Alarm Input Triggered Actions Screen In the Actions section, select one or more of the following alarm methods: Notify Surveillance Center When an event occurs, an ONVIF alarm message is sent to the remote client PC in the Video Management System. Send When an event occurs, an is sent with alarm information to a user or users. To configure settings, see (page 63). Upload to FTP Capture the image when an alarm is triggered and upload the picture to a FTP server. To configure FTP settings, see You must reboot the unit in order to activate the settings. FTP (page 67). In the Trigger Alarm Output area, do one of the following when an event occurs: Check Select All to trigger an external alarm output on both alarm outputs. Check A->1 to trigger an external alarm output on alarm output 1. Check A->2 to trigger an external alarm output on alarm output 2. 83

96 EN-204 User and Installation Guide In the Trigger Channel area, do one of the following when an event occurs: Check Select All to trigger recording on all cameras. Select a camera checkbox to trigger recording on the selected cameras. Do one of the following: If you are using a fixed camera, skip to the next section. If you are using a PTZ camera, go to the next step. If you are using a PTZ camera, in the PTZ Control area, do the following: From the PTZ Control drop-down list, select a camera (channel). To enable a Preset, check Enable. The Preset No. drop-down list is enabled. From the Preset No. drop-down list, select a preset number from A Preset is a predefined camera view that is composed of the camera's pan, tilt, and zoom settings. Each preset is numbered and enables an operator to quickly jump to that specific position in a live view. To enable a Sequence, check Enable. The Sequence No. drop-down list is enabled. From the Sequence No. drop-down list, select a number from A Sequence is an automated series of camera movements from one Preset to another, in a pre-determined order, and for configurable time periods. To enable a Pattern, check Enable. The Pattern No. drop-down list is enabled. From the Pattern No. drop-down list, select a number from 1-6. A Pattern is a stored route defined through manual adjustment of pan, tilt, and zoom. Repeat Steps a-d for each camera. Go to the next section. To copy alarm settings to another camera In the Copy to Alarm area, do one of the following: Click Save. Check Select All to copy the alarm settings to all alarms. Check an alarm checkbox to copy the alarm settings to that specific alarm. 84

97 Accessing the EN-204 via a Web Browser Alarm Output Settings Two alarm outputs can be connected to the encoder s rear panel. See Figure 1: EN-204 Front Panel (page 3). Repeat the procedures below for each alarm. To configure the alarm output settings From the sidebar menu, select Configuration > Alarm Settings. Select the Alarm Input tab. The Alarm Input Settings screen opens: Figure 81: Alarm Output Settings Tab Select the alarm output (1 or 2) from the drop-down list. Set the default status: High Level or Low Level. Set the delay. This is the length of time until the encoder can detect the next event. Choose from 5s, 10s, 30s, 1min, 2min, 5min, 10min or Manual. If you select Manual, Latitude controls the alarm output. In the Alarm Name text box, enter a name for the alarm. 85

98 EN-204 User and Installation Guide Exception An exception is an alarm triggered by a certain event or condition. The Exception screen is used to define the actions taken upon the event. To configure exception actions From the sidebar menu, select Configuration > Exception. The Exception screen opens: Figure 82: Exception Screen From the Exception Type drop-down list, select one of the following options: HDD Full when a hard disk drive or the microsd card is full HDD Error when there is an error on a hard disk drive or the microsd card Network Disconnected IP Address Conflict Illegal Login Input/Output Video Standard Mismatch Video Signal Exception Record/Capture Exception Resolution Mismatch A video input resolution mismatch exception alarm occurs when the resolution selected on the Configuration > Camera Settings > Video Settings screen and the actual video input resolution are mismatched. See Video Settings (page 38). Check the actions in the Actions area: Notify Surveillance Center When an event occurs, an ONVIF alarm message is sent to the remote client PC in the Video Management System. Send When an event occurs, an is sent with alarm information to a user or users. To configure settings, see (page 63). 86

99 Accessing the EN-204 via a Web Browser In the Trigger Alarm Output area, do one of the following when an event occurs: Check Select All to trigger an external alarm output on both alarm outputs. Check A->1 to trigger an external alarm output on alarm output 1. Check A->2 to trigger an external alarm output on alarm output 2. Click Save User Management Users are added, modified and deleted in the User Management screen. The Admin user can create normal users. Up to 31 users can be created Adding a User Account To add a user account with basic permissions From the sidebar menu, select Configuration > User Management. The Add user > Basic Permission screen opens: Figure 83: Add User Basic Permission Screen In the User Name text box, enter the name of the user (case-sensitive). 87

100 EN-204 User and Installation Guide From the Level drop-down list, select one of the following user roles: Operator An Operator has the following permissions: Local log search in local configuration Remote log search Two-way Audio in remote configuration All operating permissions in Camera Configuration User A User has the following permissions: Local log search in local configuration Remote log search in remote configuration Local/remote playback in Camera Configuration In the Password text box, enter the password (case-sensitive). In the Confirm text box, re-enter the password. Select one or more of the following options: Click OK. Parameters Settings Log Search/Interrogate Working Status Upgrade/Format Two-Way Audio Shutdown/Reboot Notify Surveillance Center/Trigger Alarm Output Video Output Control Serial Port Control 88

101 Accessing the EN-204 via a Web Browser To assign camera configuration permissions Select the Camera Configuration tab. The Add user > Camera Configuration screen opens: For each permission, do one of the following: Click OK. Figure 84: Add User Camera Configuration Screen Check Select All to assign permissions for all cameras. To assign permission for a specific camera, click the down and select the checkbox Modifying a User Account To modify a user account From the sidebar menu, select Configuration > User Management. The User Information screen opens: Click a user. The row is highlighted in blue. Figure 85: User Information Screen Figure 86: Highlighted User Information Screen Click Modify. The Modify user screen opens. The screen is identical to the Add user screen. See Figure 83: Add User Basic Permission Screen (page 87) and Figure 84: Add User Camera Configuration Screen (page 89). 89

102 EN-204 User and Installation Guide Change the parameters or permissions as necessary in the Basic Permission and Camera Configuration tabs. Click OK Deleting a User Account To delete a user account To modify the admin user, you must use the Admin password. From the sidebar menu, select Configuration > User Management. The User Information screen opens: Select a user. The row is highlighted in blue. Figure 87: User Information Screen Figure 88: Highlighted User Information Screen Click Delete. A popup message is displayed, asking if you want to delete this user. Click OK. The user is deleted Storage Management The network storage units and the unit s microsd card must be configured before using the unit s recording, playback or log search functions. Files stored on the microsd card or network disk are formatted in a proprietary format. In order to play them on an application other than the encoder s web interface, click the Download icon on the Playback screen (see page 28) to format and save files. These files are saved in the directory defined in the Local Configuration screen. See Figure 35: Local Configuration Screen (page 32). 90

103 Accessing the EN-204 via a Web Browser To initialize the storage units From the sidebar menu, select Configuration > Storage Management. By default, the device s microsd card is displayed in the device list. Figure 89: Storage Management Screen If the status of the unit is Uninitialized, select the checkbox next to the storage unit number. Click Format to start initializing the unit. When the initialization is complete, the status of unit becomes Normal. From the Property drop-down list, select one of the following for the storage unit: R/W Read-only Redundancy If you want to initialize all units, check Select All. Click Set. The changes are saved Maintenance The Maintenance screen is used for the following functions: Reboot the device Restore default parameters Import or export a configuration file Perform a remote firmware upgrade 91

104 EN-204 User and Installation Guide To perform maintenance on the unit From the sidebar menu, select Configuration > Maintenance. The Maintenance screen opens. Choose from the following actions: Figure 90: Maintenance Screen Click Reboot to reboot the device. The device reboots after restoring. Click Partial Restore to reset all parameters, except the IP parameters and user information, to the default settings. The device reboots after restoring. Click Full Restore to restore all parameters to the default settings. The device reboots after restoring. Click OK in the dialog box that asks if you want the device to reboot automatically after restoring. In the Import Config. File area, click Browse to search for the configuration file to import. Click Import to import the file. The device reboots automatically. In the Export Config. File area, cick Export to export the configuration file. In the Remote Upgrade area, click Browse to search for the firmware file to upload. Click Upgrade to upload the file. The upgrade process takes 1-10 minutes. Do not disconnect the device, which reboots automatically after upgrading. 92

105 Appendix Appendix The Appendix includes the following sections: Technical Specifications (page 94) Network Settings (page 96) Connecting Leads to a Spring Clamp Terminal Block (page 97) Maximum Video Cable Length (page 98) 93

106 EN-204 User and Installation Guide A.1. Technical Specifications Following are the EN-204 technical specifications: Video Input channels Number of Intelligent Video Analysis Channels 4 (independent dual streams: video/audio and video) Analog Video Inputs Video Signal Physical Connector Composite 1Vp-p (PAL or NTSC) 4 x BNC 75Ω Digital Video Output IP Video Streaming Frame Rate per Resolution: H.264, MPEG-2, MPEG-4, MJPEG D1 4CIF QCIF 2CIF CIF Main Stream 25/30 FPS (PAL/NTSC) 25/30 FPS (PAL/NTSC) Sub-Stream 4 FPS 4 FPS 25/30 FPS (PAL/NTSC) 8 FPS 12 FPS Max. Frame Rate Video Bit Rate Rate Control Option Up to 25/30 FPS D1 Main Stream: 32-3,092 Kbps (default)/8,192 Kbps (max.) Sub-Stream: 32-1,024 Kbps CBR and VBR (32 Kbps 8 Mbps) Audio Input/Output Audio Inputs Two-way Audio Communications (via web interface) Audio Compression Audio Bit Rate Dual Modes 4 x terminal block interfaces (2Vp-p, 1kΩ) for live audio monitoring 1 x 3.5mm LINE IN audio jack (2Vp-p, 1kΩ) 1 x 3.5mm AUDIO OUT jack, 600Ω G.711u 64 Kbps Video/Video & Audio 94

107 Appendix Data Storage Internal Storage Network Ethernet (IEEE 802.3/802.3u) Services and Protocols Video Streaming Alarms/Commands I/O Interface Serial IN Alarm Input OUT Relay Output Power Source microsd card ( 32GB) 1 x 10/100 Mbps Ethernet RJ45 interface PPPoE, QoS Layer3 DiffServ, IPv4/v6, TCP, UDP, IGMP, ICMP, DHCP, DNS, DDNS, NTP, SNTP, SMTP, HTTP, HTTPS, FTP, SNMPv1/v2c/v3 (MIB-II), UPnP, SOCKS v4/v5, PSIA, Bonjour, ONVIF RTSP/RTP TCP/IP, HTTP, FTP, , SNMP 1 x RS-485 half-duplex (for PTZ control); 1 x RS x dry contacts 2 x relay outputs Voltage 12VDC, 1A or 802.3af PoE Class 3 Power Consumption Physical Dimensions 8W Dimensions (mm) mm (W x H x D) Dimensions (in.) 4.5 x 1.9 x 5 (W x H x D) Weight Environmental Specifications Operating Temperature Operating Humidity Certifications 0.63 kg (22 oz.) -10 to 55 C (14 to 131 F) 10% to 90% relative humidity (non-condensing) Safety CAN/CSA C22.2 No , UL /EN , IEC (2nd Edition) Electromagnetic Interference (EMC) Environmental ICES-003, EMC Directive 2004/108/EC, EN 55022:2006, EN , EN , CFR 47/FCC Part 15 Sub. B. (Class A), CISPR22 RoHS 95

108 EN-204 User and Installation Guide A.2. Network Settings The following are the network protocols and ports used by the encoder: Protocol Port Usage FTP 21 Uploading files to the FTP server HTTP 80 Sending commands, requests, replies and notifications HTTPS 443 Using the secure socket protocols SSL/TLS over HTTP Multicast Streaming Multicast UDP As defined in the units Video/streaming (multicast). Uses the ONVIF address defined by the Video Management System Unit self-publishing. Uses IP address NTP 123 Time synchronization with a network time server using SNTP RTSP 554 RTP session setup RTP 2000 to Multimedia streaming SNMP 161 IP management system SNMP Trap port 162 Sending alarm event and exception messages to the surveillance center. SOCKS 1080 Acts as a proxy to send TCP connections to an arbitrary IP address and to forward UDP packets. 96

109 Appendix A.3. Connecting Leads to a Spring Clamp Terminal Block The unit is delivered with five terminal block connectors. The connectors enable you to connect wires for either the relay output or alarm input and then connect them to the unit. Figure 91: Spring Clamp Terminal Block Connector To connect a wire to the spring clamp terminal block 1. Strip the insulation form the end of each wire that is to be connected to the terminal block. Approximately 1 cm (2.54 ) of wire should be exposed. 2. With a small screwdriver, press in and hold the orange spring clamp button next to the female outlet where the wire will be inserted. 3. Insert the stripped end of the wire into the female outlet. 4. Release the orange spring clamp button. Figure 92: Connecting a Wire to a Terminal Block Connector 97