MUSIC CONSUMER INSIGHT REPORT

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MUSIC CONSUMER INSIGHT REPORT 2018

3 CONTENTS INTRODUCTION MUSIC IS AN INTEGRAL PART OF OUR LIVES SECTION 01 02 03 04 05 MUSIC CONSUMPTION IN 2018 MUSIC IS AN INTEGRAL PART OF OUR DAILY LIVES THE WORLD S FAVOURITE GENRES MUSIC DRIVES TECHNOLOGY ENGAGEMENT ON-DEMAND STREAMING LEADS MUSIC CONSUMPTION GLOBALLY PG 04 06 08 10 12 The Music Consumer Insight Report tells the story of how recorded music is woven into the lives of people around the world. We are passionate about music. It is personal to us. Increasingly accessible, music is embraced across genres and geographies, ages and formats - from radio to streaming and beyond. increasing the availability of music, record companies have licensed over 45 million tracks to hundreds of digital services around the world. However, for music to thrive in a digital world there must be a fair digital marketplace. This report also shows the challenges the music community continues to face both in the form of the evolving threat of digital copyright infringement and in fair revenues not being returned by some user-upload services. 06 07 08 UNLICENSED MUSIC COUNTRY FOCUS: CHINA COUNTRY FOCUS: INDIA 14 16 18 This report looks at how music soundtracks the many parts of our day and how this love of music is also driving fans growing adoption of technologies. From smartphones to smart speakers, music is a force ushering in these connected devices that are being taken up globally. Music unites us globally and adds enormous value to people s lives. Record companies are essential to this as they continue to develop, support and invest in music, playing a crucial role in ensuring that it continues on its exciting journey around the world. METHODOLOGY IFPI conducted global research in April-May 2018 which explored the way consumers engage and access music across licensed and unlicensed services. The field work was carried out by AudienceNet amongst a demographically representative sample of the online population aged 16-64 in the following territories: Argentina, Australia, Brazil, Canada, France, Germany, Italy, Japan, Mexico, Netherlands, Poland, Russia, South Africa, South Korea, Spain, Sweden, United Kingdom and United States. In addition, the study was also conducted in China and India but results from these two countries are not included in global figures. In each country, nationally representative quota samples of between 1,000-2,000 respondents were set in accordance with online population size and demographic structure, as determined by the latest respective census data in each territory. This ensured that a standard error of +/- 3 was achieved throughout the data, at a 95 confidence level. These twenty territories accounted for 91.3 of global recorded music market revenues in 2017. For more about IFPI visit www.ifpi.org As ever, local repertoire continues to dominate countries' charts. There will always be something special about local music that speaks to us. In this interconnected world, country-specific genres, like K-Pop in Korea and música popular brasileira in Brazil, are not only embraced at home but are also beginning to find a broader global audience. In this year s report, for the first time, we take a close look at the exciting, evolving music markets in China and India. In both countries, music fans are highly engaged with licensed music and local music is flourishing. "RECORD COMPANIES CONTINUE TO DEVELOP, SUPPORT AND INVEST IN MUSIC, PLAYING A CRUCIAL ROLE IN ENSURING THAT IT CONTINUES ON ITS EXCITING JOURNEY AROUND THE WORLD." FRANCES MOORE CHIEF EXECUTIVE, IFPI IFPI 2018 All data, copy and images are subject to copyright. Across the globe, record companies are working to sustain and develop these rich and diverse ways in which music is being enjoyed. Driving digital innovation and

1 MUSIC CONSUMPTION IN 2018 5 Based on research conducted by IFPI in 2018, this report provides a snapshot of how consumers across 18 of the world s leading music markets are engaging with recorded music. On average consumers spend 17.8 hrs listening to music each week globally 2.5 hrs a day 86 of consumers are listening to music through on-demand streaming 50 of 16-24s would choose audio streaming if there were only one way to listen to music 75 of consumers use smartphones to listen to music 38 of consumers obtain music through copyright infringement Base: All participants (n=19,000) from the 18 countries surveyed (Argentina, Australia, Brazil, Canada, France, Germany, Italy, Japan, Mexico, Netherlands, Poland, Russia, South Africa, South Korea, Spain, Sweden, UK, US)

2 MUSIC IS AN INTEGRAL PART OF OUR DAILY LIVES 7 Consumers are embracing music at all points of the day demonstrating the importance and value that it has in our lives. 17.8 hrs spent listening to music each week globally CONSUMERS MOST TYPICALLY LISTEN TO MUSIC WHILE: In the car South Africa 66 (global) 80 Going to sleep 19 (global) Brazil 33 YOUNGER CONSUMERS ARE LISTENING TO MORE MUSIC IN MORE WAYS Younger consumers (16-24s) are more likely to listen to music during any activity and much more likely to listen on their way to work or education or while at work or education. Germany US 77 75 Poland South Africa 29 25 72 69 Commuting to work or education Argentina Mexico 54 (global) 62 62 Relaxing at home 63 (global) Cooking and cleaning 54 (global) 30 Germany 60 Working or studying 40 (global) Mexico 68 Exercising or at the gym 36 (global) At concerts, gigs and festivals 36 (global) Commuting to work or education Relaxing at home Going to sleep Argentina 58 Base: All participants (n=19,000) from all 18 countries surveyed South Africa 57

3 THE WORLD S FAVOURITE GENRES 9 WHAT MUSIC DO PEOPLE TYPICALLY LISTEN TO? HERE WE TAKE A LOOK AT THE TOP TEN GENRES 01 02 03 Pop Soundtracks (film or TV) 64 30 Rock Hip-Hop/ Rap/ Trap 57 04 05 06 26 32 Dance/Electronic/ House Singer/ Songwriter 24 LOCAL MUSIC IS EMBRACED BY CONSUMERS Local culture influences consumers' listening habits, with many enjoying domestic genres. JAPAN KOREA FRANCE 66 Two-thirds of consumers in Japan listen to J-Pop with 29 listening to music from anime 62 62 of consumers in Korea like K-Pop (and 22 listen to K-Trot) 69 In France, 69 listen to Variété Française POLAND 28 In Poland, 28 listen to Disco Polo LATIN AMERICAN CONSUMERS ARE ENGAGED WITH LOCAL GENRES IN ARGENTINA IN MEXICO IN BRAZIL 07 08 09 24 Classical (including Opera) R&B 23 Soul/Blues 22 43 55 55 10 Latin music Latin music Música popular brasileira Metal 19 36 42 39 34 Reggaeton Regional Mexican Sertanejo Universitário Samba Pagode Base: All participants (n=19,000) from all 18 countries surveyed. Genre data is based on the participants own definitions of genre

4 MUSIC DRIVES TECHNOLOGY ENGAGEMENT From smartphones to smart speakers, across the world connected devices are a growing part of the listening experience. Record companies have licensed music across hundreds of digital music services allowing consumers to have easier access to the music they love, wherever they are. USING SMARTPHONES TO LISTEN TO MUSIC 75 of consumers use of consumers use of smartphones consumers use to smartphones to smartphones listen to musicto listen to music listen to music 27 27 94 of 16-24 year olds use of 16-24 year olds use of 16-24 year olds use smartphones of 16-24 year for olds music smartphones for music use smartphones for music smartphones for music of total music listening of total music of total music time is on listening of total mobile time music devices is listening time is on mobile devices on listening mobile time devices is on mobile devices of 16-24 year olds would of 16-24 choose year olds of 16-24 year olds smartphone would choose of 16-24 year when a would choose olds asked smartphone would if choose you when smartphone when only a had asked smartphone if device you only asked if you when only to listen had one had asked one on... device to if device you only to listen on... listen had one on... device to listen on... The highest rate of smartphone use THE HIGHEST RATE OF SMARTPHONE The highest rate USE of smartphone for music is in Latin America FOR MUSIC use The highest rate of smartphone use IS for IN music LATIN is in AMERICA Latin America IN for MEXICO music is in Latin America IN MEXICO IN MEXICO IN MEXICO IN BRAZIL IN BRAZIL IN BRAZIL IN BRAZIL IN ARGENTINA IN ARGENTINA IN ARGENTINA IN ARGENTINA of consumers globally of consumers globally of consumers globally speaker in the next 58 58 speaker speaker 12 months in the next in the next 12 months 12 months 93 93 92 92 89 89 SMART Record companies SPEAKERShave been working behind the scenes to make it possible Record companies have been working behind the scenes to make it possible Record for fans companies to access have their been favourite working behind tracks the through scenes to smart help make speakers. it possible for for consumers fans to access to access their their favourite favourite tracks tracks using through voice-activated smart speakers. smart speakers. As the new technology continues to grow around the world we look at the As engagement the new technology continues to continues grow around to the grow world, around we look the at the world profile we look at the profile of a typical smart speaker user. of a typical smart speaker user. profile of a typical smart speaker user. 15 Most Most Most are likely to buy smart are likely to buy a smart are likely to buy smart SOCIAL MEDIA Consumers are taking to social media and messenger apps to share and discuss their favourite music. As record companies continue to work with technology partners to license tracks for consumers, music will continue to drive online conversations. of WhatsApp users share links to of music WhatsApp using users the app share links of to WhatsApp music using users the app share links to music using the app Compared to all consumers, smart Compared speaker to all Compared to all users consumers, consumers, are: smart speaker users are: smart speaker users are: Most likely 25-34 Most likely 25-34 Most likely to 25-34 listen to Hip-Hop & Rap/ Dance likely Music/Jazz/Reggae to listen to Hip-Hop & Rap/ Dance likely Music/Jazz/Reggae to listen to Hip-Hop & Rap/ Dance Music/Jazz/Reggae Twice as likely to use paid audio streaming Twice as likely to use paid audio streaming Twice as likely to use paid audio streaming Much more likely to attend gigs / concerts Much more likely to attend gigs / concerts Much more likely to attend gigs / concerts Much more likely to use a turntable Much more likely to use a turntable Much more likely to use a turntable 75 of users in Latin America of users in listen Latin to of users in Latin music America posted listen on to America listen to social music networks posted on social music networks posted on social networks GLOBALLY, CONSUMERS ARE USING SOCIAL NETWORKS TO DISCUSS MUSIC 35 23 30 of Instagram users talk about music of Instagram on the service users talk about music of Instagram on the service users talk about music on the service Base: All participants (n=19,000) from all 18 countries surveyed. 30 of consumers of follow consumers artists on follow of consumers social media artists on social follow media artists on social media 11 of Facebook users share links to of music Facebook using the users app share links to music of Facebook using the users app share links to music using the app

5 ON-DEMAND STREAMING LEADS MUSIC CONSUMPTION GLOBALLY Licensed on-demand streaming is popular with consumers the world over. VIDEO STREAMING MAKES UP MORE THAN HALF OF ON-DEMAND MUSIC STREAMING TIME 47 of time spent listening to on-demand music is on YouTube 52 is on video streaming 28 is on paid audio streaming 20 is on free audio streaming 13 86 of consumers are listening to music through on-demand streaming (audio and video) AUDIO STREAMING USE GLOBAL: 61 Russia 87 Mexico 81 HOWEVER, USER UPLOAD SERVICES ARE NOT RETURNING FAIR VALUE TO THE MUSIC COMMUNITY Estimated Annual Revenue Per User US$20 <US$1 35 SAY A MAIN REASON FOR NOT USING A PAID AUDIO SUBSCRIPTION IS THAT ANYTHING THEY WANT TO 57 of 16-24 year olds use a paid audio streaming service Brazil 77 Sweden 74 Argentina 70 BUT RADIO REMAINS RESILIENT LISTEN TO IS ON YOUTUBE. USA 68 Spain 63 Canada 56 86 of consumers listen to music on the radio 25 of overall listening time is on radio 4.4 hours spent listening to radio each week globally South Africa 56 UK 56 South Korea 55 OF CONSUMERS LISTENING TO MUSIC ON THE RADIO 94 94 93 92 91 90 90 89 89 86 89 87 87 86 86 83 82 Australia 53 66 Italy 53 50 Poland 53 France 52 Germany 50 Netherlands 49 Japan 23 Global Poland South Africa Germany France US Italy Mexico Brazil Canada Netherlands Russia Spain Argentina UK Australia Sweden South Korea Japan Base: All participants (n=19,000) from all 18 countries surveyed

6 UNLICENSED MUSIC 15 Record companies are taking action globally against stream ripping sites that undermine legitimate services and pay no money to those investing in and creating the music. Despite some successes, the problem persists. GLOBALLY 38 CONSUME MUSIC THROUGH COPYRIGHT INFRINGEMENT STREAM RIPPING IS THE MOST-USED FORM OF COPYRIGHT INFRINGEMENT 32 23 17 of all consumers download music through stream ripping of all consumers download music through cyberlockers or P2P of all consumers use search engines to locate infringing content STREAM RIPPING USERS ARE MORE LIKELY TO SAY THAT THEY RIP MUSIC SO THEY HAVE MUSIC TO LISTEN TO OFFLINE. THIS MEANS THEY CAN AVOID PAYING FOR A PREMIUM STREAMING SUBSCRIPTION. Base: All participants (n=19,000) from all 18 countries surveyed

7 COUNTRY FOCUS: CHINA 96 of consumers in China listen to licensed music 89 of music consumers in China listen to licensed audio streaming 15.4hrs listening to music each week CHINA S FAVOURITE GENRES 01 02 C-Pop Pop 03 Folk 17 04 05 Chinese consumers are highly engaged with licensed music. TOP LISTENING ACTIVITIES Relaxing at home 74 Country Soundtracks In the car 50 Going to sleep 49 Exercising or at the gym 49 Commuting to work or education 42 CONSUMERS USE MESSENGER APPS TO SHARE THEIR FAVOURITE MUSIC WeChat 65 QQ 64 Weibo 62 Base: All participants surveyed in China (n=2,000)

8 COUNTRY FOCUS: INDIA SMARTPHONES ARE THE DEVICE OF CHOICE 96 of consumers are listening to music on smartphones the highest rate in the world TOP LISTENING ACTIVITIES While relaxing at home 79 While cooking or cleaning 48 19 Indian consumers favour local genres. 99 of 16-24 year olds listen to music on a smartphone In the car 59 While going to sleep 54 On commute to work or education 43 96 of consumers in India listen to licensed music INDIA S FAVOURITE GENRES 01 02 03 95 listen to music through on-demand streaming 04 Bollywood new 05 Bollywood old Indian classical music Pop Rock Base: All participants surveyed in India (n=2,000)

INSIGHT AND ANALYSIS INSIGHT@IFPI.ORG +44 (0)20 7878 7900 IFPI.ORG IFPI_ORG