Instruction Manual. Welcome to your new freesat+ 500GB satellite recorder. How to set up and use your SHDFSAT12

Transcription

1 Instruction Manual Welcome to your new freesat+ 500GB satellite recorder. How to set up and use your SHDFSAT12 For help with set-up or for more information about freesat please visit or call For specific queries about this box and handy hints and tips please visit or call SHDFSAT12_IB_V2.indd 2 13/06/ :19

2 Contents Safety Warnings...2 Unpacking...3 Product Overview...4 Front View...4 Rear View...4 Remote Control...5 Installing Batteries in the Remote Control...6 Remote Control Operation Range...6 Connecting the Receiver to a Satellite Dish...7 System and Mains Connections...8 Basic Operation...9 Plug In and Switch On...9 Turning the Unit On and Off...9 Changing the Channel...9 Changing the Volume...9 Widescreen and Standard Viewing Formats...9 TV/DTV...9 First Time Installation...10 Using the Programme Guide...12 Choosing a Channel Setting a Reminder Cancelling a Reminder Interactive TV Services Recording Freesat Programmes...14 Programming a Recording Series Link Instant Recording Stopping a Recording Using the Library Watching a Recording Previewing a Recording Protecting a Recording Deleting a Recording Exiting the Library Recording Clashes The Browsing Bar...17 Subtitles, Audio Description, Pausing Live TV...18 Turning Subtitles On and Off The Audio Channel Pausing Live TV The Channel List...19 Selecting a Channel from the Channel List Regional Channels Manual Channels The Favourites List Non-Freesat Channels...20 Tuning in Non-Freesat Channels Watching Non-Freesat Channels The Channel List Setting Up Your Freesat+ Unit...22 Accessing the Main Menu HDMI Output Digital Audio Screen Size SCART Output Menu Transparency Audio Language Subtitle Language Audio Description The Parental Menu...25 Accessing the Parental Menu The Guidance Lock Changing the Parental PIN Allowing Parental Changes Hide Adult Channels Allow First Time Installation Allow Hard Disk Drive Format The Freesat+ Setting...27 Entering the Freesat+ Menu Default Recording Mode Add to Start of Recording Add to End of Recording Live Pause Length Skip Forwards Time Skip Backwards Time Auto Disk Management Show Available Space As Format Hard Disk Drive Network...29 DHCP Manual Revert to Default Checking the Internet Connection On Demand TV...30 Setting Up for On Demand TV Watching On Demand TV Settngs...31 Showing Non freesat Channels Adding Non freesat Channels Auto Standby Power Save in Standby Mode Upgrade Software First Time Installation System Information...32 Troubleshooting...33 Specifications SHDFSAT12_IB_V2.indd 1 13/06/ :19

3 Safety Warnings Read all the instructions carefully before using the unit and keep them for future reference. Retain the manual. If you pass the unit onto a third party make sure to include this manual. Check that the voltage marked on the rating label matches your adapter voltage. Damage Please inspect the unit for damage after unpacking. Do not continue to operate the unit if you are in any doubt about it working normally, or if it is damaged in any way - switch off, withdraw the mains adapter and consult your dealer. Location of Unit The unit must be placed on a flat stable surface and should not be subjected to vibrations. Do not place the unit on sloped or unstable surfaces as the unit may fall off or tip over. The mains socket must be located near the unit and should be easily accessible. This unit is designed for indoor use only. Temperature Avoid extreme degrees of temperature, either hot or cold. Place the unit well away from heat sources such as radiators or gas/electric fires. Avoid exposure to direct sunlight and other sources of heat. Naked Flames Never place any type of candle or naked flame on the top of or near the unit. Moisture To reduce the risk of fire, electric shock or product damage, do not expose this unit to rain, moisture, dripping or splashing. No objects filled with liquids, such as vases, should be placed on the unit. If you spill any liquid into the unit, it can cause serious damage. Switch it off at the mains immediately. Withdraw the mains adapter and consult your dealer. Ventilation To prevent the risk of electric shock or fire hazard due to overheating, ensure that curtains and other materials do not obstruct the ventilation vents. Do not install or place this unit in a bookcase, built-in cabinet or in another confined space. Ensure the unit is well ventilated. Safety Always disconnect the unit from the mains supply before connecting/disconnecting other devices or moving the unit. Unplug the unit from the mains during a lightning storm. Mains Adapter Cable Make sure the unit or unit stand is not resting on top of the mains cable, as the weight of the unit may damage the mains cable and create a safety hazard. If the mains cable is damaged it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard. Interference Do not place the unit on or near appliances which may cause electromagnetic interference. If you do, it may adversely affect the operating performance of the unit, and cause a distorted picture or sound. Standby The button on the remote control does not switch off the unit completely. The unit will continue to draw electricity from the mains supply while in standby. In the interests of safety and to avoid unnecessary energy consumption, never leave the unit in standby while unattended for long periods of time, e.g. overnight, while on holiday or while out of the house. Switch it off and disconnect the mains adapter from the mains socket. The means of disconnecting this unit from the mains is via the mains adaptor which must be unobstructed and capable of being disconnected from the mains supply at all times. Batteries Batteries used in the remote control for this unit are easily swallowed by young children and this is dangerous. Keep loose batteries away from young children and make sure that the battery holder tray is secure in the remote control. Seek medical advice if you believe a cell has been swallowed. Please dispose of batteries correctly by following the guidance in this manual. Supervision Children should be supervised to ensure that they do not play with the unit and the remote control. Never let anyone especially children push anything into the holes, slots or any other openings in the case - this could result in a fatal electric shock. CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated dangerous voltage within the unit s enclosure that may be of sufficient magnitude to constitute a risk of electric shock. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the manual accompanying the unit. Service To reduce the risk of electric shock, do not remove screws. The unit does not contain any user-serviceable parts. Please leave all maintenance work to qualified personnel. Do not open any fixed covers as this may expose dangerous voltages. Maintenance Ensure to unplug the unit from the mains socket before cleaning. Do not use any type of abrasive pad or abrasive cleaning solutions as these may damage the unit s surface. Do not use liquids to clean the unit. 2 SHDFSAT12_IB_V2.indd 2 13/06/ :19

4 How to set up and use your SHDFSAT12 Power Rec CH+ CH- R The Unit Mains Cable HDMI Cable Instruction Manual Mains Adapter Satellite Dish Remote Control Batteries To receive freesat, you must connect your unit to an appropriate satellite dish. For safety reasons and to provide reliable reception, we strongly recommend that the satellite dish is professionally installed. If you have any questions about the satellite dish, please consult your installer. TUNER 2 TUNER 1 LNB in S/PDIF 14/19V 350mA Max ETHERNET USB HDMI TV VCR DC 12V 2.5A OR TV For help with set-up or for more information about freesat please visit or call For specific queries about this box and handy hints and tips please visit or call (QSG-SHDFSAT V3) Mains Power Place your unit on a firm, level surface close to your TV, a mains electricity socket, and the cables from the satellite dish. 1. Connect the cables from your satellite dish to the sockets on the back of the unit. For full functionality of your freesat+ recorder you will need to connect two cables from your satellite dish. If you only have one cable, please consult your retailer or installer for advice. Connecting the two cables This allows you to watch one TV station and record another. Connect the two separate cables from your satellite dish to each of the TUNER 1 (LNB IN) and TUNER 2 sockets. For this your Satellite Dish must be fitted with a Low Noise Block (LNB) that has at least two outputs. Please check with your installer if you are not certain about this. These cables only need to be hand tightened, overtightening could result in damage to the unit. 2. Ensure your TV is turned off, then connect the HDMI cable supplied to the HDMI socket at the back of the unit and an HDMI socket on your TV. There may be more than one HDMI socket on your TV. If you are not sure which one to use, check the TV s instruction manual. If your TV does not have an HMDI socket, you can connect the unit using a SCART cable (not supplied), but will not be able to view freesat channels in high definition. 3. Connect the mains cable to the mains adapter and then connect to the power socket at the back of the unit. To access On Demand TV you will have to connect an Ethernet cable (not supplied) to your Freesat box. Remove the battery compartment cover from the back of the remote control by lifting it up while pushing the catch. Insert the two AAA sized batteries as shown on the inside of the compartment. Replace the compartment cover. Turn on your TV set and choose the HDMI input (see your TV s instruction manual). Switch on the mains socket the unit is connected to. After a few seconds, the first freesat installation screen will show on the TV screen. If you do not see this screen on the TV screen, see the Hints and Tips section in the main instruction manual. SHDFSAT12_Quick Start Guide.indd 1 13/06/ :13 Unpacking Thank you for purchasing your new Sandstrøm freesat+ Satellite Recorder. We recommend that you spend some time reading this instruction manual in order that you fully understand all the operational features it offers. You will also find some hints and tips to help you resolve any issues. Read all the safety instructions carefully before use and keep this instruction manual for future reference. The Unit Power Rec CH+ CH- R Remove all packaging from the unit. Retain the packaging. If you dispose of it please do so according to local regulations. In addition to this manual the items shown on the right are included: HDMI Cable Mains Adapter Mains Cable 4 Connection Quick Start Manual Welcome to your new freesat+ 500GB satellite recorder. 1 Unpack 2 Connect to a Dish 3 Connection Overview 5 Switch On Remote Control Batteries Quick Start Guide 3 SHDFSAT12_IB_V2.indd 3 13/06/ :19

5 Product Overview Front View Power Rec CH+ CH- R Rear View TUNER 2 TUNER 1 LNB in S/PDIF 14/19V 350mA Max ETHERNET USB HDMI TV VCR DC 12V 2.5A Power Indicator Lights up green when the unit is on. Lights up red when the unit is in Standby mode. 2. Recording Indicator Indicates when live TV is recording. 3. LED Display Displays the current channel number. 4. Button Switches the unit on and off. 5. CH+ Button Selects the next channels. 6. CH- Button Selects the previous channels. 7. R Button Records live TV. 8. TUNER 2 Socket Connects to the satellite dish. 9. TUNER 1 (LNB in) Socket Connects to the satellite dish. 10. S/PDIF Socket Connects to a digital audio system. 11. Ethernet Socket Connects to the Internet. 12. USB Socket Connection port to upgrade. 13. HDMI Socket Connects to a HD-ready TV. 14. TV SCART Socket Connects to a non-hd TV. 15. VCR SCART Socket Output/input connection to a video recorder or DVD recorder. 16. Power Socket Connects the mains adapter. 4 SHDFSAT12_IB_V2.indd 4 13/06/ :19

6 Remote Control 1. H HOME Button Exits all menus and returns to live TV. 14. MENU Button Displays the main menu. 2. STANDBY Button Switches the unit on and off BACK Button Returns to the previous menu Number Button Directly select channels, enter numeric values in the set-up menus and enter your postcode. 4. SWAP Button Switches back to the last channel watched. 5. INFO Button Displays channel and programme information. 6. GUIDE Button Displays the programme guide. 7. LIBRARY Button Displays the library menu where your programmes are recorded. 8. REC Button Records programme and scheduled recordings. 9. Button Skips backwards to the beginning of the track or to the previous channel. Allows fast reversing of the recorded programmes. 10. Button Skips forwards to the next channel. Allows fast forwarding of the recorded programmes. 11. Buttons Navigates menus and programme guides. Button Confirms the selection on a menu screen. 12. Button Stops playback. 13. Button Plays/pauses/resumes playback VOL+ / VOL Button Adjusts the volume up and down. 17. CH+ / CH Button Switches to the next or previous channel. Moves one page up or down in the channel list. 18. EXIT Button Exits a menu and returns to normal TV viewing. 19. COLOUR Buttons (Red/Green/Yellow/Blue) Chooses options within menus. 20. MUTE Button Silences the unit s sound. 21. TEXT Button Displays interactive and digital text services (where available). 22. AD Button Switches audio description on or off. 23. SUB Button Displays the subtitles menu to select a subtitle language. 24. CH LIST Button Displays the channel list. 25. WIDE Button Switches between available screen display modes. 26. AUDIO Button Displays the available audio menu to choose between normal sound and Audio Description. 27. TV/DTV Button Switches the TV SCART output between freesat and the TV s tuner. 5 SHDFSAT12_IB_V2.indd 5 13/06/ :19

7 Remote Control Installing Batteries in the Remote Control 1. Squeeze the cover lever and lift the battery cover to access the battery compartment of the remote control. 2. Insert two AAA size batteries (included). Ensure the polarities (+ and ) of the batteries match the (+) and ( ) ends indicated in the battery compartment. 3. Close the battery compartment cover. Handling the Batteries Improper or incorrect use of batteries may cause corrosion or battery leakage, which could cause fire, personal injury or damage property. Only use the battery type indicated in this manual. When the batteries are exhausted, the remote will not function. Replace both batteries at the same time with new ones. Do not install new batteries with used ones and do not mix different types of batteries. Do not dispose of used batteries as domestic waste. Dispose of them in accordance with local regulations. Handling the Remote Control Do not drop or impact the remote control. Do not spill water or any liquid on the remote control. Do not place the remote control on a wet object. Do not place the remote control under direct sunlight or near sources of excessive heat. Remove the batteries from the remote control when not in use for a long period of time, as the batteries may leak causing corrosion that may result in physical injury and/or property damage, including fire. Remote Control Operation Range The remote control can be used at a maximum of 5 metres from the unit s remote control sensor, and within 60 in front of the unit. The operating distance may vary depending on the brightness of the room. Power Rec CH+ CH- R M 6 SHDFSAT12_IB_V2.indd 6 13/06/ :19

8 Connecting the Receiver to a Satellite Dish Satellite Dish Installation To receive freesat, you must connect your unit to an appropriate satellite dish. For safety reasons and to provide reliable reception, we strongly recommend that you have your dish installed by a professional. You may be able to use a satellite dish already installed at your home. If you have any questions about the satellite dish, please consult your installer. This freesat box requires a dual LNB to enable you to view and record channels at the same time Connecting the Satellite Dish to the Unit Place the unit on a firm, level surface close to the TV, a mains electricity socket, and the cables from the dish. Connect the cables from your satellite dish to the sockets on the back of the unit. For full functionality of your freesat+ recorder you will need to connect two cables from your satellite dish. If you only have one cable, please consult your retailer or installer for advice. Connecting the two cables This allows you to watch one TV station and record another. Connect the two separate cables from your satellite dish to each of the TUNER 1 (LNB IN) and TUNER 2 sockets. For this, your Satellite Dish must be fitted with a Low Noise Block (LNB) that has at least two outputs. Please check with your installer if you are not certain about this. The F-connector used for the satellite dish cable connection has a central wire that is inserted into the hole in the TUNER 1 or TUNER 2 (LNB IN) sockets while the collar is screwed onto the socket. When screwing on the collar, make sure that the central wire goes into the socket hole and is not bent to one side. DO NOT connect this unit to the mains supply until all connections have been completed. 7 SHDFSAT12_IB_V2.indd 7 13/06/ :19

9 System and Mains Connections Ensure your TV is switched off at the mains supply. 1. Connect the HDMI cable supplied to the HDMI socket at the back of the unit and an HDMI socket on your TV. There may be more than one HDMI socket on your TV. If you are not sure which one to use, check the TV s instruction manual. 2. If your TV set does not have an HDMI connection you can connect the SCART connection on the TV to the TV SCART socket on the unit. 3. A video recorder or DVD recorder may be connected to the unit to record freesat programmes, back up recordings or play them back. You will need to use a SCART cable to connect the video or DVD recorder to the VCR SCART socket on the back of the freesat box, connect the other end to the video or DVD recorder. Check the recorder s instruction manual for guidance. You can also connect the unit to an analogue stereo or surround sound system, so that you can listen to the TV sound through the sound system instead of (or as well as) the TV s speakers. You will need a special lead to connect the unit s TV SCART or VCR SCART socket(s) to the analogue inputs on your sound system to listen in stereo. TUNER 2 TUNER 1 LNB in 14/19V 350mA Max S/PDIF 4 ETHERNET USB HDMI TV VCR DC 12V 2.5A When using SCART connections, high definition channels will only be available in Standard Definition. 4. If you connect an optical lead between the S/PDIF socket on your unit and digital sound system, you can listen to the TV sound in digital audio quality, or even in surround sound, depending on the sound system used and the broadcast chosen. 5. If you want to use the online features of the unit, connect a network cable from the Ethernet network socket on the back of the unit to either your broadband modem/router or a network switch in your home network, as appropriate. Consult your modem/router s instruction manual for guidance. 6. Connect the mains cable to the mains adapter and then connect to the POWER socket at the back of the unit. Plug the mains cable into an available mains socket that is turned off. If you require additional assistance please call our UK Call Centre on Our UK Customer Contact Centre is open Monday-Saturday 8am-8pm and Sunday 8am-6pm. 8 SHDFSAT12_IB_V2.indd 8 13/06/ :19

10 Basic Operation Plug In and Switch On 1. Switch your TV on and select the HDMI or SCART input. 2. Switch the power on at the mains. The green power indicator and the LED display on the unit will illuminate. The first freesat installation screen will show on the television screen after a few seconds. Turning the Unit On and Off Press the or off. Eco Standby button on the unit or the remote control to turn the unit on When the unit is operational the power light illuminates green. When you press the button to switch the unit off, the light remains green for 15 minutes after which time the unit enters power saving mode and the power light changes to red. Leave the unit plugged in with the socket switched on. When you are not using the unit, put it in standby by pressing the button on the unit or the remote control. The unit will automatically switch to standby if it is not used for a period of time. This feature can be disabled see the Advanced Use section of this guide. Changing the Channel 1. Press the CH+ / CH- buttons on the unit or on the remote control to step through the channels. 2. Press the CH+ to select the next channel in the channel list. Press the CH- to select the previous channel in the list. 3. If you know the channel s number, you can switch directly to the channel using the 0-9 buttons on the remote control. As you enter a channel number, each digit appears at the top left of the screen to show the number button you have pressed. Freesat channels have three digits. TV channels are stored from channel 101. Radio stations are stored from 700 to 799. There are some channel numbers missing in the channel list because spaces are left for future freesat channels. If you enter a number that does not exist, the channel will not change. 4. Press the SWAP button to switch from the channel you are watching to the channel you were watching previously. ways to change channel: Use the browsing bar at the bottom of the screen. Use the on-screen channel list. Use the programme guide. Changing the Volume 1. Use the VOL+ / VOL buttons on the remote control to increase or decrease the volume level. 2. Press the MUTE button to silence the sound. Press the MUTE button again to restore the sound. Widescreen and Standard Viewing Formats Programmes can be viewed in a number of alternative formats. Press the WIDE button repeatedly to toggle the available aspect ratios. TV/DTV If your TV is connected to the unit s TV SCART socket and your TV is connected to a regular TV aerial: Press the TV/DTV button to switch the display on the TV between the signal from the aerial (TV) and digital TV from freesat (DTV). This button has no effect if your TV is connected to the unit s HDMI socket. 9 SHDFSAT12_IB_V2.indd 9 13/06/ :19

11 First Time Installation 1. On the first installation the freesat installation screen will be displayed. The signal check bar shows the strength and quality of the freesat signal received from your satellite dish. If the signal strength or quality is below 50%, you should check the satellite dish connection at the back of the unit (switch the unit off and reconnect the cable if necessary). If you are having trouble with the satellite dish, consult your dealer or installer. When the signal strength and signal quality are 50% or more, continue tuning the unit. Press the button to continue. Step 1 of 6 Step 2 of 6 Step 3 of 6 Step 4 of 6 Step 5 of 6! WARNING First Time Installation Make sure that your freesat+ receiver has been connected correctly before continuing the installation If signal strength is less than 50% please check the dish alignment and connections 25% 50% 75% Signal Strength 100% Step 6 of 6 Continue 2. The receiver will automatically search for the Network ID and Transport ID, this may take a few seconds. Once these have been found, the ID boxes will be populated. Once the boxes have been populated, press the button to proceed. First Time Installation Step 1 of 6 Step 2 of 6 Step 3 of 6 Step 4 of 6 Step 5 of 6 i INFORMATION Step 6 of 6 Your freesat+ receiver has found the Network ID and Transport ID If the signal strength is too low for reliable reception the scan will not proceed. You can only use the unit after the first time installation has successfully completed. The Network ID refers to freesat reception. It is not an indicator of internet connectivity! Network ID Transport ID Lock Indicator Press to Continue 003b 090b Continue 3. Enter your postcode by using the number buttons on the remote control. You do not need to enter a space. Once you have entered your postcode, press the button to continue next step. First Time Installation Step 1 of 6 Step 2 of 6 Step 3 of 6 Step 4 of 6 Step 5 of 6 Step 6 of 6 Press the buttons to select the screen format of your TV (16:9 Widescreen or the squarer 4:3 Traditional). Press the button to display next step. i INFORMATION Enter your postcode using the number buttons Please note that the space is automatically entered in the postcode Press and then select your screen type using the right arrow Enter your postcode using the 0-9 buttons on the remote control. Press each number repeatedly to produce the relevant letter (printed above each button), or number, in the same way as texting with a mobile phone. For example, for an S, press the 7 button four times. Press the button to move to the next space. If you make a mistake, the button deletes the last character entered. Postcode TV Screen Size C M A T Widescreen (16:9) Continue 10 SHDFSAT12_IB_V2.indd 10 13/06/ :19

12 First Time Installation 4. The unit will take a couple of minutes to find and store the available freesat channels. The number of freesat TV and radio channels found is shown on the screen as the scan proceeds, along with an indication of how far the scan has to go. First Time Installation Step 3 of 6 Step 4 of Step 1 of 6 Step 2 of 6 6 Step 5 of 6 Step 6 of Film Four TV 108 BBC HD TV 124 More Four 104 Channel ITV2 602 CITV 117 ITV4 103 ITV1 Central W 105 Five Please wait while scanning for channels TV TV TV TV TV TV TV 32% Complete To use the unit s parental guidance function, hide adult channels, lock online content or lock channels of your choosing, you need to create a PIN. 5. Enter your choice of PIN by pressing the 0-9 buttons on the remote control for each of the four PIN digits. 6. Re-enter the PIN. First Time Installation Step 1 of 6 Step 2 of 6 Step 3 of 6 Step 4 of 6 Step 5 of 6! WARNING Some programmes contain guidance information which tell you that the programme contains scenes that may be unsuitable for some viewers Programmes with guidance information have a G You need to setup your guidance PIN to allow these programmes and recordings to be viewed The guidance PIN can be disabled in the parental settings Step 6 of 6 The default PIN is If you do not enter a new PIN this default number should be entered when the system requires one. If you change the PIN, it is essential that you record and safely store the new PIN number. If you forget the PIN you will not be able to set parental guidance levels or carry out advanced setting procedures. Contact the Knowhow helpline on for help. New guidance PIN Confirm your guidance PIN Confirm EXIT Exit Menu First Time Installation Step 1 of 6 Step 2 of 6 Step 3 of 6 Step 4 of 6 Step 5 of 6 Step 6 of 6 7. Press to view a programme. i INFORMATION When new freesat channels are introduced, you do not need to retune the unit because it will be automatically updated. TV 80 Found Installation Complete You can record these details in the space provided on the back of your instruction book Postcode CM77 7AT Radio 22 Found Guidance PIN 6542 Watch TV EXIT Exit Menu 11 SHDFSAT12_IB_V2.indd 11 13/06/ :19

13 Using the Programme Guide The unit programme guide displays details of all programmes showing on freesat channels for the next week ahead. To access the guide, press the GUIDE button on the remote control. Choose the section of the guide you want to look at either all channels or a specific channel genre by pressing the buttons to highlight selection, and then press the button to confirm. You can skip the genre choice stage by pressing the GUIDE button a second time, and jump straight to the programme guide for all of the channels. The programme guide is a table of the programmes, with each page showing eight channels over a two-hour period. Information on the highlighted programme is shown above the table. A full synopsis of the highlighted programme will be shown whilst in the Programme Guide. The current date and time is displayed in the top right of the screen and an orange line at the top of the table shows the present time in the schedule. 1. Press the buttons to move through the channels and the buttons to highlight programmes showing at different times. 2. Use the buttons to select different Genres as displayed at the top of the screen. You can jump through the list more quickly using the CH+ / CH buttons to move to the next or previous page. The GREEN / RED buttons move the highlight bar through the schedule two hours forward or back, and the BLUE / YELLOW buttons move a day forwards or backwards. Icon Function Icon Function R Record Records the upcoming programme you have selected. Manual Rec (blue) Open the manual record window. LIB Library Opens the library menu. Watch Watches the selected channel. Hide (red) Hides the selected channel. Regions Selects an alternative set of regional channels. Add Fav (green) Adds the selected channel to the Favourite list. EXIT Exit Menu Exits the menu. Delete (yellow) Delete the select channel. Hidden Channel Indicators the hidden channel. 12 SHDFSAT12_IB_V2.indd 12 13/06/ :19

14 Using the Programme Guide Choosing a Channel As you move the highlight bar through the schedule, the programme summary shown above the list changes to reflect the programme highlighted. Press the button to switch the unit to the channel and programme highlighted. If the programme is on at the time, the unit will switch to that channel immediately. Setting a Reminder If the programme is scheduled for later on, press the button to set a reminder so that when the programme is about to start, a message is displayed on-screen. After a few seconds, the unit will automatically switch to the relevant channel. In the programme guide a clock symbol ( ) is shown next to a programme with a reminder set. You can set as many reminders as you want but if you try to set a reminder on one channel for the same time as one you have already set on another channel, a warning is displayed on the screen. Cancelling a Reminder You can also cancel a reminder by highlighting the programme in the programme guide and pressing the button again. To leave the programme guide and return to watching TV press the BACK button or the EXIT button. Interactive TV Services Several freesat channels broadcast a range of digital text and interactive services, e.g news, weather, sports information, etc, alongside normal TV. If interactive services are available, they will be indicated by an on-screen prompt usually a red button in the top right-hand corner of the screen. Pressing the TEXT button or the RED button while watching the TV channel will display a menu of the services available. Press the TEXT button or the EXIT button to return to normal viewing. Programme Guide Fri 1 May 7:48pm All Channels Entertainment News and Sport Movies Lifestyle Music 8:00pm - 9:00pm The Restaurant Raymond Blanc adds to the pressure - he tells the couples to start a takeaway service so they can reach their local community by offering their restaurant. food to go. AD))) SUB Fri 1 May 8:00pm 8:30pm 9:00pm 101 BBC One Inside Out Big Cat Live Silent Wit 102 BBC Two 103 ITV1 Anglia S Who Do Yo Coronation The Restaurant HD The Bill: Hide and Seek Heroes Greatest Cit 104 Channel BBC Three 107 BBC Four 108 BBC HD News Freaky Eat World New HD M.I Hi Super Nanny Dog Borstal Britain From Above HD Ray Mears Goes Walkabout The Family Hoodies Can Wilderness HD Silent W 110 BBC ALBA Dé tha Dol An Lá Eorpa Soillse R Record LIB Library - 2 Hrs + 2 Hrs - 24 Hrs + 24 Hrs Reminder EXIT Exit Menu Programmes in standard definition that are also available on another channel in HD are labelled in the schedules with an HD symbol ( HD ). You can see the time and channel that the HD version is broadcast by highlighting the programme and pressing the info button. Home Thursday 13 Oct News Sport Weather Autumnwatch Teen Awards Sport Multiscreen CBBC Extra Video Satellite Changes BBC iplayer is available on Freesat HD To exit, press TEXT 100 Home Thursday 13 Oct On News Now Index 102 Sport News Keep Weather abreast of latest news 400 Spor Autumnwatch t Index 300 Catch up on all the latest sport BBC Teen iplayer Awards Sport day catch-up Multiscreen of BBC TV 3001 Weather CBBC Extra Video 400 Check the latest forecast Satellite Changes Spor t 998 BBC Extra iplayer sport is content available on Freesat HD For Index, press RIGHT To exit, press TEXT When watching some channels (e.g BBC) the display screen will change depending on whether the unit is connected to the internet or not. Internet not connected- no internet services available. Internet connected -internet services available. 13 SHDFSAT12_IB_V2.indd 13 13/06/ :19

15 Recording Freesat Programmes Two programmes can be recorded at the same time. Programming a Recording 1. Open the Programme Guide. 2. Select a programme to be recorded. 3. Press the R button on the unit or the REC button on the remote. When a recording has been set, the record R icon is shown before the programme name. Series Link A series link will record all programmes in a series. If you set it to record Eastenders on a Monday and set the series link, each new episode of Eastenders will be recorded. 1. Choose the programme to be recorded (from the Programme guide). 2. Press the REC button on the remote control. Programme Guide Fri 1 May 7:48pm and Sport Movies Music All Channels Entertainment News Lifestyle 8:00pm - 9:00pm The Restaurant Raymond Blanc adds to the pressure - he tells the couples to start a takeaway service so they can reach their local community by offering their restaurant. food to go. AD))) SUB Fri 1 May 101 BBC One 102 BBC Two 103 ITV1 Anglia S 104 Channel BBC Three 107 BBC Four 108 BBC HD 110 BBC ALBA 8:00pm 8:30pm 9:00pm Inside Out Big Cat Live Silent Wit Who Do Yo The Restaurant Heroes Coronation News Freaky Eat World New HD The Bill: Hide and Seek Greatest Cit Super Nanny The Family Dog Borstal Hoodies Can Britain From Above Wilderness M.I Hi Ray Mears Goes Walkabout Silent W HD HD HD Dé tha Dol An Lá Eorpa Soillse R Record LIB Library - 2 Hrs + 2 Hrs - 24 Hrs + 24 Hrs Reminder EXIT Exit Menu Library Fri 9 Sep 9:22pm 3. Press the LIBRARY button on the handset. 4. Press the buttons to select the scheduled programme. 5. Press the GREEN button to set the series link. This function is only available for programmes that have a series link. 09/09/2011 BBC One HD 8:00pm - 9:00pm Gardeners World 29/30. Four Seasons: A special programme following a year in the lives of gardeners Tony and Marie Newton, who have transformed their garden into a stunning Yellow Book garden. [HD] [AD,S] Top Gear BBC2 England 05/09 Never Mind the Buzzcocks BBC2 Scotland 06/09 Gardeners World G BBC One HD 09/09 Torchwood: Miracle Day G BBC HD 09/09 Spooks G BBC One HD 10/09 Friends BBC2 England 11/09 Top Gear BBC2 England 12/09 70% Remaining Recorded Recorded P Playing Recording Scheduled Scheduled Scheduled GUIDE Stop Guide Protect Series Preview Delete Select EXIT Exit Menu S 14 SHDFSAT12_IB_V2.indd 14 13/06/ :19

16 Recording Freesat Programmes Instant Recording To record the programme you are currently watching: 1. Press the R button on the unit or the REC button on the remote control. The programme records to its end and then exits the recording. Stopping a Recording 1. Press the LIBRARY button on the handset to open the Library. 2. Press STOP to stop the recording. Using the Library The Library displays all the programmes that have been recorded and those that are scheduled. 1. Press the LIBRARY button on the remote control OR 2. Select the LIBRARY option from the Programme Guide and press. Programmes that are recording are marked as Recording. Programmes that have finished recording are marked as Recorded. Programmes that have been viewed are marked as Viewed. Programmes scheduled for recording are marked as Scheduled. Watching a Recording 1. Press the buttons to select the programme. 2. Press the button to start playback. The status will show Playing. Move a page at a time through the channel list by using the CH+ / CH- buttons. Library 09/09/2011 BBC One HD 8:00pm - 9:00pm Gardeners World 29/30. Four Seasons: A special programme following a year in the lives of gardeners Tony and Marie Newton, who have transformed their garden into a stunning Yellow Book garden. [HD] [AD,S] Top Gear BBC2 England 05/09 Never Mind the Buzzcocks BBC2 Scotland 06/09 Gardeners World G BBC One HD 09/09 Torchwood: Miracle Day G BBC HD 09/09 Spooks G BBC One HD 10/09 Friends BBC2 England 11/09 Top Gear BBC2 England 12/09 Scheduled Scheduled Scheduled Fri 9 Sep 9:22pm 70% Remaining Recorded Recorded P Playing Recording GUIDE Stop Guide Protect Series Preview Delete Select EXIT Exit Menu Icon Stop GUIDE Guide Protect(red) Series (green) Preview (yellow) Delete (blue) Select EXIT Exit Menu Function Stops record the selected programme. Opens the Programme Guide. Lock/unlock a recorded programme to prevent erasure. Add/remove a series link from a scheduled recording. Previews the selected recorded programme. Deletes the selected recorded programme. Starts recording the selected programme. Exits the menu. S You can watch a programme that is recording; you do not have to wait for it to finish recording. 15 SHDFSAT12_IB_V2.indd 15 13/06/ :19

17 Recording Freesat Programmes Previewing a Recording 1. Access the Library. 2. Select the recording by pressing the buttons. 3. Press the YELLOW button to start the preview. Protecting a Recording 1. You can protect a recording from being accidentally deleted. 2. Press the buttons to select a programme, and then press the RED button to protect the selected programme. 3. To remove the protection, press the RED button again. Deleting a Recording Press the buttons to select a programme, and then press the BLUE button to delete the selected programme. Library 09/09/2011 BBC One HD 8:00pm - 9:00pm Gardeners World 29/30. Four Seasons: A special programme following a year in the lives of gardeners Tony and Marie Newton, who have transformed their garden into a stunning Yellow Book garden. [HD] [AD,S] Top Gear BBC2 England 05/09 Never Mind the Buzzcocks BBC2 Scotland 06/09 Gardeners World G BBC One HD 09/09 Torchwood: Miracle Day G BBC HD 09/09 Spooks G BBC One HD 10/09 Friends BBC2 England 11/09 Top Gear BBC2 England 12/09 Fri 9 Sep 9:22pm 70% Remaining Recorded Recorded P Playing Recording Scheduled Scheduled Scheduled GUIDE Stop Guide Protect Series Preview Delete Select EXIT Exit Menu S You cannot overwrite or delete a protected programme. Exiting the Library 1. Press the LIBRARY button on the handset OR 2. Press EXIT. Recording Clashes If you try to record more than 2 programmes at the same time, a warning screen will pop up with three options. 1. Press the buttons to select an option. 2. Press the button to confirm.! WARNING Recording Clash Your freesat DTR is already recording two different channels. What would you like to do? Cancel Recording Watch My Chops on CBBC Stop Recording In the Night Garden on BBC HD Stop Recording Horrid Henry on CITV You can change channel and watch a programme or recording at the same time when the digital TV recorder is recording one programme. It is not possible to record HD from the SCART socket. All recordings will be in Standard Definition. If you are recording a programme using the SCART connection do not use the channel list, programme guide, interactive services or any other menu while a recording is in progress as these functions will also be recorded. Select EXIT Exit Menu 16 SHDFSAT12_IB_V2.indd 16 13/06/ :19

18 The Browsing Bar To display the Browsing Bar Press the info button at any time OR press the button when you are watching TV The browsing bar appears briefly at the bottom of the screen with information about the current channel and programme. Browsing Bar Contents The name and number of the channel. The name of the programme you are watching. The start and finish time of the programme. The current time. The information bar may also display symbols to indicate: HD Programme is being broadcast in High Definition SUB Subtitles available TXT Digital texts available AD))) Audio Description available Dolby Digital audio available SPLIT Split the recorded programme into 2 files GUIDE Parental guidance is advised as the programme contains language or scenes that may not be suitable for children Channel is locked (see the Advanced Use section) SD HD HD version available on another channel (press info for further details) While the bar is displayed: 1. Press the button to see details of the next programme, and the button to go back again. 2. Press the buttons to see what is on another channel. 3. To move to the new channel, press while the bar is displayed. 4. Press the info button again to display more information about the selected programme, including a short summary. 5. Press the info button once more to remove the extra information. 6. To remove the bar from the screen at any time, press the EXIT button. i Now: 17:00-18:00 BBC News at Five O Clock Next: 18:00-18:30 BBC News at Six i i Now: 13:45-14:15 R Doctors Previous TXT SUB 200 BBC News 17: BBC 1 South 13:56 Next Channel Up Channel Down Select 101 BBC 1 South 13:56 Now: 13:45-14:15 R Doctors Sound of Silence: A grieving woman needs Heston s help to face reality. Elsewhere, it is the day of Ruth s assessment, but will everyone be happy with the result? [S] [DRAMA] Previous TXT SUB Next Channel Up Channel Down Select When the extra programme information is displayed, you can still press the buttons to see what is on now or next and the buttons to see what is on other channels. 17 SHDFSAT12_IB_V2.indd 17 13/06/ :19

19 Subtitles, Audio Description, Pausing Live TV Many freesat programmes are broadcast with subtitles for people who are hearing impaired. Channels with subtitles available show SUB in the information bar. Turning Subtitles on and off 1. Press the SUB button to select subtitles on. 2. To turn off subtitles, press the SUB button repeatedly until they are turned off. The Audio Channel Some programmes have an extra sound track to tell people who are sight impaired what is happening on screen. Channels with this audio description available show AD))) in the information bar. 1. While watching TV, press the AD button on the remote control to turn on the Audio description OR 2. Select the AUDIO option from the menu and press. 3. Press the buttons to select your desired audio channel. 4. To close the menu, press EXIT on the remote control OR 5. Select the Exit Menu option from the display and press i INFORMATION Audio Channel Select the audio channel that you want to use ENG AD ENG Stereo FRE GER Up Down Select EXIT Exit Menu Pausing Live TV This function is sometimes referred to as time shifting, and is very useful if you are watching a programme and the phone rings. 1. Press the button on the remote control to pause Live TV. The time counter will start, and show how long the programme has been paused. 01 secs will be shown on the TV display. 2. Press the button again to continue watching TV, and the programme will resume from where you paused. 3. Use the buttons to fast forward, and fast rewind. 4. Repeatedly press the buttons to change the speed. 5. Press the button to leave time shifting mode and return to Live TV. 18 SHDFSAT12_IB_V2.indd 18 13/06/ :19

20 The Channel List 1. Press the CH LIST button on the remote to display the Channel List. The Channel List displays the channels on the left-hand side of the screen, in numerical order, and displays a preview window of the currently selected channel on the right-hand side of the screen. 2. Press the EXIT button to return to watching TV. Selecting a Channel from the Channel List TV channels are stored in lists shown on the bar at the top of the screen. 1. Press the buttons to select All Channels, Favourite List or Manual Channels from the bar at the top of the screen. 2. Press the buttons to view a channel in the preview window. 3. Press button to exit and watch the selected channel full-screen. Selecting an Option Press the buttons to select an option. Press to confirm the option. 101 BBC 1 London 102 BBC 2 England 103 ITV1 London 104 Channel Five 106 BBC THREE 107 BBC FOUR 108 BBC HD 110 BBC ALBA 113 ITV2 114 ITV2+1 Channel List All Channels Favourite List Manual Channels Record Guide Hide Manual Rec Watch Exit Menu R Delete Regions GUIDE Add Fav EXIT Icon Function Icon Function R Record Record the current programme you are watching. Manual Rec (blue) Open the manual record window. LIB Guide Open the TV guide menu. Watch Watch the selected channel. Hide/Show (red) Hide (or show) the selected channel. Regions Select an alternative set of regional channels. Add Fav (green) Add the selected channel to the Favourites list. EXIT Exit Menu Exit the menu. Delete (yellow) Delete the selected channel. Hidden Channel Indicates a hidden channel. Regional Channels Some channels, such as BBC1, broadcast regional variations of their programmes. The initial regional variations are based on the postcode that you entered when you installed the unit. To replace the regional variation of a channel in the channel list 1. Highlight a channel from the Channel List 2. Press the button while the channel is highlighted. The current list will change to show the regional variations of that channel (if available). 3. Press the buttons to move the highlight bar through the list and choose the region that you want. 4. Press the button to confirm, OR 5. Press the BACK button to leave the region setting unchanged. Manual Channels The manual channel shows you your selected non-freesat channels. 1. Press the buttons to display the Manual Channel. 2. Press the buttons to select the channel and press to view. Refer to the next pages for information on the manual channel The Favourites List This is a custom list of your selected channels. It has the advantage that you can combine freesat and non-freesat channels in one list. To add a channel to the Favourites List: 1. Select a channel from either the All Channels or Manual Channels list. 2. Press the GREEN button on the remote Control. 19 SHDFSAT12_IB_V2.indd 19 13/06/ :19

21 Non-Freesat Channels In addition to freesat channels, the unit can be used to watch other free channels, as long as they are broadcast from the same satellites as freesat. To view non-freesat channels this option must be enabled in the main menu. Recordings Main Menu Fri 14 Oct 8:22pm Channel List Tuning in Non-freesat Channels Refer to the illustration on the right: 1. Press the MENU button on the Remote Control to enter the main menu. 2. Select and press to Confirm. 3. Press the buttons to select in the section bar. 4. Press the buttons to select Show Non-freesat Channels. Press the Press the buttons to enable the option. 5. Press the buttons to select Add Non-freesat Channels. Press the button to confirm. 6. Enter the frequency and symbol rate of the transponder to scan, using the 0-9 buttons, and its polarization by using the buttons. You can move between the three items using the buttons. When you have entered the tuning information, press the BLUE button to start the scan. 7. The unit will take a few moments to complete the scan. While it is scanning, the unit displays the number of TV and radio channels found so far. When it is finished, the unit will display a list of all the channels found. 8. You can choose to watch a non-freesat channel from this list by moving the orange bar using the buttons to highlight the channel you want and pressing the button, or return to watching TV by pressing the BACK button or the EXIT button. Step 4 Step 5 Frequency (MHz) Symbol Rate LNB Polarisation Modulation System FEC 5/6 Network ID Tuner 1 3B Services Found Horizontal QPSK DVBS Transport ID. Add Non-Freesat Channels Signal Strength 100% Signal Quality 100% 7F9 Services Added 6 Display & Audio Language Parental Freesat + Network Show Non Freesat Channels Auto Standby Power Save in Standby Mode Upgrade Software Add Non Freesat Channels First Time Installation Start Scan MHz, H, 27500, 2/3 Watch EXIT Exit Menu The tuning information for non-freesat channels may be printed in specialist magazines, or given on a specific channel s website. 20 SHDFSAT12_IB_V2.indd 20 13/06/ :19

22 Non-Freesat Channels Watching Non-freesat Channels 1. Enter the menu 2. Press the buttons to select Show Non-freesat Channels. 3. Press the buttons to enable the option. Non-freesat channels and freesat channels are stored separately in the unit but you can switch between them quite easily. While watching a non-freesat channel, you can step through the other nonfreesat channels by pressing the CH+ / CH buttons. You can also switch directly to the channel you want using the 0-9 buttons. All the non-freesat channel numbers have four digits. If you enter the three digits of a freesat channel, the unit will switch to that freesat channel. Display & Audio Language Parental Freesat + Network Show Non Freesat Channels Auto Standby Power Save in Standby Mode Upgrade Software Add Non Freesat Channels First Time Installation Channel List All Channels Favourite List Manual Channels Non-freesat TV channels are stored from channel number 3001 and non-freesat radio channels from BBC HD While watching a freesat channel you cannot enter a four-digit channel number to switch to a non-freesat channel: Press the SWAP button to switch to the channel you last watched, whether it was a freesat or non-freesat channel. You can browse through the non-freesat channels and programmes in the same way as you browse the freesat channels. Press the info button or the buttons to display the information bar and then press the buttons to see what is showing at the moment on any of the other non-freesat channels, and the button to see the programmes on next. The Channel List When you have non-freesat channels stored, the channel list displays both freesat and non-freesat channels. 1. Press the CH LIST button to go to the channel list by. 2. Press the buttons to select the Manual Channels. You can use the same channel list functions for any list: refer to the Channel List pages for further information. Record Guide Hide Manual Rec Watch Exit Menu R Delete Regions GUIDE Add Fav EXIT Channel List All Channels Favourite List Manual Channels 3001 Sky News 3002 Sky News 3003 Sky News UK (Cable) 3004 Sky News Eire (Cable) You can store your favourite freesat and non-freesat channels in the Favourite Channels list, so you can switch from one to the other easily. Guide Hide Manual Rec Delete Regions R Record Watch Exit Menu GUIDE Add Fav EXIT 21 SHDFSAT12_IB_V2.indd 21 13/06/ :19

23 Setting Up Your freesat+ unit Accessing the Main Menu 1. Press the MENU button to enter the Main Menu. 2. Press the buttons to select in the section bar and then press the button to confirm. 3. Press the BACK button or the EXIT button to exit the main menu. Recordings Main Menu Channel List Fri 14 Oct 8:22pm HDMI Output 1. Access the menu. 2. Press the buttons to select Display & Audio in the section bar. 3. Press the buttons to select HDMI Output. 4. Press the buttons to choose the correct resolution for your TV. You should set the HDMI resolution to the highest that your TV can display (see your TV s instruction manual). If in doubt, set the resolution to 720p. 5. Press the button to confirm your choice. 6. Press the BACK button or the EXIT button to exit the main menu. Digital Audio This setting only applies if the unit is connected via a digital optical cable to an external audio receiver or amplifier using the S/PDIF connection. 1. Access the menu. 2. Press the buttons to select Display & Audio in the section bar. 3. Press the buttons to select Digital Audio. If the unit is connected to a surround sound A/V system: 1. Press the buttons to select Bitstream. This will pass a multichannel digital signal to your AV system. If the unit is connected to a 2-channel (stereo) system: 1. Use the Stereo setting. 2. Press the button to confirm your choice. 3. Press the BACK button or the EXIT button to exit the main menu. Display & Audio Language Parental Freesat + Network HDMI Output. Digital Audio Screen Size SCART Output Menu Transparency Select EXIT Exit Menu Display & Audio Language Parental Freesat + Network HDMI Output. Digital Audio Screen Size SCART Output Menu Transparency Select EXIT Exit Menu Setting Stereo forces the digital output into two-channel mode. If you select Stereo and you are using a multichannel (5.1 or 7.1) A/V system the surround channels (and possibly the bass) may disappear. Do NOT select the Bitstream output if you are using this unit with a Stereo system. If you do the sound will be distorted or may vanish completely! 22 SHDFSAT12_IB_V2.indd 22 13/06/ :19

24 Setting Up Your freesat+ unit Screen Size 1. Access the menu. 2. Press the buttons to select Display & Audio in the section bar and then press the buttons to select Screen Size. 3. Press the buttons to choose between 16:9 Widescreen, 4:3 Widescreen, 4:3 Centre Cut-Out, and 4:3 Letterbox. Press the button to confirm your choice. 4. Press the BACK button or the EXIT button to exit the main menu. Display & Audio Language Parental Freesat + Network HDMI Output. Digital Audio Screen Size SCART Output Menu Transparency SCART Output 1. Access the menu. 2. Press the buttons to select Display & Audio in the section bar and then press the buttons to select SCART Output. 3. Press the buttons to choose between Composite and RGB for a TV connected to the unit s TV SCART output. Press the button to confirm your choice. 4. Press the BACK button or the EXIT button to exit the main menu. Select EXIT Exit Menu Display & Audio Language Parental Freesat + Network HDMI Output. Digital Audio Screen Size SCART Output Menu Transparency The RGB setting will usually produce the best quality SCART picture but a few TVs cannot accept this signal (see your TV s instruction manual). This setting has no effect on the unit s HDMI output. Select EXIT Exit Menu Menu Transparency 1. Access the menu. 2. Press the buttons to select Display & Audio in the section bar and then press the buttons to select Menu Transparency. 3. Press the buttons to select a transparency level. Press the button to confirm your choice. 4. Press the BACK button or the EXIT button to exit the main menu. Display & Audio Language Parental Freesat + Network HDMI Output. Digital Audio Screen Size SCART Output Menu Transparency Select EXIT Exit Menu 23 SHDFSAT12_IB_V2.indd 23 13/06/ :19

25 Setting Up Your freesat+ unit Audio Language 1. Access the menu. 2. Press the buttons to select Language in the section bar and then press the buttons to select Audio Language. 3. Press the buttons to select the desired language you want for the sound track. Press the button to confirm your choice. 4. Press the BACK button or the EXIT button to exit the main menu. Subtitle Language 1. Access the menu. 2. Press the buttons to select Language in the section bar and then press the buttons to select Subtitle Language. 3. Press the buttons to select the desired language and then press the button to confirm. 4. Press the BACK button or the EXIT button to exit the main menu. Audio Description 1. Access the menu. 2. Press the buttons to select Language in the section bar and then press the buttons to select Audio Description. 3. Press the buttons to switch on audio description for all channels that provide it and then press the button to confirm. 4. Switch audio description off by pressing the button again. Display & Audio Language Parental Freesat + Network Audio Language Subtiltle Language Audio Description. Display & Audio Language Parental Freesat + Network Audio Language Subtiltle Language Audio Description. Display & Audio Language Parental Freesat + Network Audio Language Subtiltle Language Audio Description. You can also toggle Audio Description on/off by pressing the AD button on the remote control. 24 SHDFSAT12_IB_V2.indd 24 13/06/ :19

26 9 wxyz 9 wxyz EXIT EXIT The Parental Menu The Parental menu is password protected. It allows you to set parental guidance levels and set system parameters with restricted access. Accessing the Parental Menu 1. Access the menu. 2. Press the buttons to select Parental in the section bar. 3. Enter your PIN number by pressing the 0-9 buttons on the handset. This is the four-digit PIN that you set when you first installed the unit. If you have not set a new PIN the system default is The Parental Menu will now appear. The Guidance Lock 1. Press the buttons to select Guidance. 2. Press the buttons to turn on or off the parental guidance lock. When GUIDE turned on, the broadcast programme displays a parental guidance warning, and cannot be watched without first entering the Lock PIN. 3. Press the BACK button or the EXIT button to exit the main menu. Display & Audio Language Parental Freesat + Network! WARNING. Parental PIN This menu is PIN protected. Please enter your PIN to view and change the settings. 0 _ Enter PIN Enter Exit Menu Select EXIT Exit Menu Display & Audio Language Parental Freesat + Network Guidance. PIN on - all IP TV guidance content Allow First Time Installation Allow Parental Changes Allow Hard Disk Drive Format Change Parental PIN Hide Adult Channels About the Lock PIN: The difference between all IP TV guidance content and all IP TV content is a PIN is required for every programme for all IP TV content. Guidance channels are enabled by the broadcaster - not all broadcasters use this. Additionally, some functions can be locked to avoid accidental changes. To use a locked menu function or watch a locked channel, enter the fourdigit PIN that you set when you first installed the unit. Changing the Parental PIN 1. Press the buttons to select Parental in the section bar and then press the buttons to select Change Parental PIN. Press. The Pin Change Menu will appear. 2. Enter the current PIN (The system default PIN is 0000 unless you have previously changed it). 3. Enter and confirm your chosen new PIN. Press. 4. Press the BACK button or the EXIT button to exit the main menu. Display & Audio Language Parent Guidance. Allow First Time Installation Allow Parental Changes Allow Hard Disk Drive Format Change Parental PIN Hide Adult Channels Select EXIT Exit Menu Weds 8 O Display & Audio Language Parental Freesat + Network i I NFORMATI ON. PI N Change This menu is PIN protected. Enter your existing PIN. Enter your new PIN. Confirm your new PIN. 0 _ Enter PIN Enter Exit Menu Select EXIT Exit M Make sure you destroy the old PIN and record and save the new PIN. 25 SHDFSAT12_IB_V2.indd 25 13/06/ :19

27 The Parental Menu Allow Parental Changes This menu allows you to choose whether you want to access parental settings without always entering a PIN. To activate this however you have first to enter a valid pin. 1. Press the buttons to select Parental in the section bar and then press the buttons to select Allow Parental Changes. 2. Press the buttons to switch between enabled or disabled. 3. Press the BACK button or the EXIT button to exit the main menu. Hide Adult Channels The default setting is that adult settings are displayed in the Programme Guide. If you set the unit to hide adult channels, all adult genre channels are removed from the programme guide and the channel list, and cannot be selected by entering the channel number or with the CH+ / CH buttons. 1. Press the buttons to select Parental in the section bar and then press the buttons to select Hide Adult Channels. 2. Press the button to hide or show the adult freesat channels. Press the BACK button or the EXIT button to exit the main menu. Allow First Time Installation 1. Press the buttons to select Parental in the section bar and then press the buttons to select Allow First Time Installation. Press. 2. Press the buttons to switch between enabled or disabled. Press. Display & Audio Language Parental Freesat + Network Guidance. Allow First Time Installation Allow Parental Changes Enabled Allow Hard Disk Drive Format Change Parental PIN Hide Adult Channels Select EXIT Exit Menu Display & Audio Language Parental Freesat + Network Guidance. Allow First Time Installation Allow Parental Changes Allow Hard Disk Drive Format Change Parental PIN Hide Adult Channels Select EXIT Exit Menu Display & Audio Language Parental Freesat + Network Guidance. Allow First Time Installation Enabled Allow Parental Changes Allow Hard Disk Drive Format Change Parental PIN This setting enables you to allow a first time installation. On a first time installation all channels are erased. Follow the on-screen instructions to set up your freesat+ recorder. Hide Adult Channels Allow Hard Disk Drive Format 1. Press the buttons to select Parental in the section bar and then press the buttons to select Allow Hard Disk Drive Format. Press. 2. Press the buttons to switch between enabled or disabled. Press. Display & Audio Language Parental Freesat + Network Guidance. Allow First Time Installation Allow Parental Changes Allow Hard Disk Drive Format Enabled Change Parental PIN This setting allows the hard drive to be re-formatted. As a precaution we recommend that you disable this function until you need to erase and re-format the hard drive. Hide Adult Channels 26 SHDFSAT12_IB_V2.indd 26 13/06/ :19

28 The Freesat+ setting Entering the Freesat+ Menu 1. Press the MENU button to enter the Main Menu. Press the buttons to select in the section bar. Press the button to confirm. 2. Press the buttons to select freesat+ in the section bar to deploy the Freesat+ menu. Default Recording Mode You can set the Digital TV Recorder to record in high or standard definition. High Definition offers better quality but uses much more hard drive space. 1. Press the buttons to select Default Recording Mode. 2. Press the buttons to select high definition or standard definition. Press the button to confirm. 3. Press the BACK button or the EXIT button to exit the main menu. Add to Start of Recording Display & Audio Language Parental Freesat + Network Default Recording Mode Add to Start of Recording. Add to End of Recording Live Pause Length Skip Forwards Time Skip Backwards Time Auto Disk Management Show Available Space As Format Hard Disk Drive This sets the amount of time that is added before the start of a recording. 1. Press the buttons to select freesat+ in the section bar and then press the buttons to select Add to Start of Recording. 2. Press the buttons to add the additional recording time before the programme start and then press the button to confirm. 3. Press the BACK button or the EXIT button to exit the main menu. Select EXIT Exit Menu Add to End of Recording This sets the amount of time that is added after the end of a recording. 1. Press the buttons to select freesat+ in the section bar and then press the buttons to select Add to End of Recording. 2. Press the buttons to add the additional recording time after the programme finish and then press the button to confirm. 3. Press the BACK button or the EXIT button to exit the main menu. Live Pause Length This sets the amount of time used for background recording of live TV. 1. Press the buttons to select freesat+ in the section bar and then press the buttons to select Live Pause Length. 2. Press the buttons to select 60 or 120 minutes for background recording of Live TV and then press the button to confirm. 3. Press the BACK button or the EXIT button to exit the main menu. Skip Forwards Time This feature allows you to preset the amount of time in seconds by which the recorder skips. You may set the unit to skip forward by amounts of or 60 seconds. 1. Press the buttons to select freesat+ in the section bar and then press the buttons to select Skip Forwards Time. 2. Press the buttons to set the default skip forwards time and then press the button to confirm. 3. Press the BACK button or the EXIT button to exit the main menu. Press the button to skip forwards while watching TV. 27 SHDFSAT12_IB_V2.indd 27 13/06/ :19

29 The Freesat+ Setting Skip Backwards Time This feature allows you to set the unit to skip backward by amounts of or 60 seconds. 1. Access the Main Menu. Press the buttons to select in the section bar and then press the button to confirm. 2. Press the buttons to select freesat+ in the section bar and then press the buttons to select Skip Backwards Time. 3. Press the buttons to set the default skip backwards time and then press the button to confirm. 4. Press the BACK button or the EXIT button to exit the main menu. Press the Auto Disk Management Display & Audio Language Parental Freesat + Network Default Recording Mode Add to Start of Recording. Add to End of Recording Live Pause Length Skip Forwards Time Skip Backwards Time Auto Disk Management Show Available Space As Format Hard Disk Drive button to skip backwards while watching TV. This will allow the oldest recordings that have been viewed to be overwritten if the Digital TV Recorder is short of space. 1. Press the buttons to select freesat+ in the section bar and then press the buttons to select Auto Disk Management. 2. Press the buttons to select on or off and then press the button to confirm. 3. Press the BACK button or the EXIT button to exit the main menu. Select EXIT Exit Menu Show Available Space As This sets how you want remaining space to be shown in the menus. You can choose from the percentage of space, hours of standard definition, or hours of high definition available. 1. Press the MENU button to enter the Main Menu. Press the buttons to select in the section bar and then press the button to confirm. 2. Press the buttons to select freesat+ in the section bar and then press the buttons to select Show Available Space As. 3. Press the button to show the information. 4. Press the BACK button or the EXIT button to exit the main menu. Format Hard Disk Drive This will reformat your hard disk drive. 1. Press the MENU button to enter the Main Menu. Press the buttons to select in the section bar and then press the button to confirm. 2. Press the buttons to select freesat+ in the section bar and then press the buttons to select Format Hard Disk Drive. 3. Press the button to confirm format. 4. Press the buttons to select YES, and then press the button to confirm. This will permanently delete all of your recorded programmes, even if they are protected. A recorded programme will not be erased when is protected. 28 SHDFSAT12_IB_V2.indd 28 13/06/ :19

30 Network Before proceeding, ensure that the unit is connected to your home network with a suitable ethernet connector. 1. Press the MENU button to enter the Main Menu. Press the buttons to select in the section bar. Press to confirm. 2. Press the buttons to select Network in the section bar and then press the buttons to select a parameter. DCHP This stands for Dynamic Host Configuration Protocol. Auto DCHP: is the default setting for all modern modems. When DHCP is set to Auto your freesat digital box will be set up when connected to your home network and all the boxes will be populated automatically. Manual : If your modem is of an older type or the default settings have been altered you will need to manually set each parameter. (Refer to your internet service provider for further guidance). 3. Select DCHP. Press. Display & Audio Language Parental Freesat + Network DHCP IP Address Subnet Mask Router Address DNS Address MAC Address Revert to Default 4. Press the buttons to change the configuration to Manual. 5. Press the buttons to select IP Address, Subnet Mask, Router Address and DNS Address in turn. Press. 6. To change the address: Highlight each of the four groups that are to be changed and enter the number required using the 0-9 buttons. 7. Press the button to confirm the new address : 15 : C0 : 02 : 63 : 8F Exit Menu 8. When all four addresses have been set correctly, press the button to set the configuration and return to the system menu page. 9. Press the BACK button or the EXIT button to exit the main menu. Auto. Select EXIT IP Address: This is the unique IP (Internet Protocol) address number of your freesat digital box. Each item on your network will have its own IP address. An example IP address will look something like Subnet Mask: This is used to split large networks into smaller sub groups to stop excessive data from being transmitted along a network. Each network group will have it s own subnet mask ID. A subnet mask number will look like Router Address: This is the IP address of your broadband router. DNS Address: This stands for Domain Name System. Your DNS address will have been assigned to you by your internet provider. MAC Address: The MAC address is embedded into your freesat digital box and allows you to connect to online services. It is not possible to change this number. Revert to Default. Select Reset Default. Press to restore the default network settings. Any user-entered settings will be lost. Checking The Internet Connection 1. Press the MENU button to enter the Main Menu. 2. Press the buttons to select System Information. 3. Press to confirm. 4. Use the buttons to select Network. Press. System HDD Control Information If the IP address item shows a number in four sections separated by dots the unit is connected to your local network. If online services still do not work, you should check your router s connection to the Internet. Network If no connection is shown, you should carefully check the broadband connection and the Network Configuration or consult your internet service provider for assistance. 5. Press the BACK button or the EXIT button to exit the main menu. USB 29 SHDFSAT12_IB_V2.indd 29 13/06/ :19

31 On Demand TV Setting Up for On Demand (Online) TV Follow the procedure on the previous page to set up and configure the unit s network settings. Watching On Demand TV You can switch to online TV in various ways. A: Via the Genre Screen 1. Press the GUIDE button on the remote control. 2. Press the buttons to highlight On Demand. 3. Press to confirm and access the relevant Programme Guide. B: Via the Programme Guide 1. Press GUIDE. Music Children Special Interest Radio Shopping On Demand 2. Press the buttons to highlight All Channels. Press No Information Available The Programme Guide will appear. 3. Use the buttons to select ON Demand. Press. The On Demand Channels Programme Guide will appear. You can now select the ON Demand Channel you wish to view. 900 On Demand 901 BBC iplayer 903 ITV Player 908 The Space 999 Freesat Info No Information Available No Information Available ITV Player Art 2012 No Information Available C: While watching BBC (and some ITV) Channels 1. Press TEXT or the RED button. The relevant On Demand Service information will display allowing you to access the relevant channels. Thursday 13 Oct On Now Home 100 Index News Keep abreast of latest news Spor t Index Catch up on all the latest sport BBC iplayer 7 day catch-up of BBC TV Weather Check the latest forecast 400 D: Using the number keypad 1. If you know the channel number of the station you can enter it directly from the remote control. Spor t Extra sport content For Index, press RIGHT When you switch to an online TV channel, there may be a delay of a few seconds. The quality of your online viewing depends on your network connection speed. An absolute minimum speed of 1MB/sec is needed for any kind of viewing and for HD viewing you will need a minimum of 2MB/sec. These figures are the minimum acceptablelow connection speeds may result in erratic reception and in some cases a loss of signal. 30 SHDFSAT12_IB_V2.indd 30 13/06/ :20

32 1. Enter the menu. 2. Press the buttons to select in the section bar. Press. Display & Audio Language Parental Freesat + Network Show Non Freesat Channels Auto Standby Power Save in Standby Mode Upgrade Software Add Non Freesat Channels First Time Installation Power Save in Standby Mode 1. Press the buttons to select Power Save in Standby Mode. 2. Press the buttons to select the enable or disable and then press the button to confirm. 3. Press the BACK button or the EXIT button to exit the main menu. Upgrade software 1. Press the buttons to select Upgrade software. 2. Press the buttons to select Automatic or Manual and then press the button to confirm. 3. Press the BACK button or the EXIT button to exit the main menu. Showing Non Freesat Channels 1. Press the buttons to select Show Non freesat Channels. Press. 2. Press the BACK button or the EXIT button to exit the main menu. Adding Non Freesat Channels 1. Press the buttons to select Add Non Freesat Channels. 2. Press the button to tune the Non-freesat Channels. Press the BACK button or the EXIT button to exit the main menu. Auto Standby To conserve power, the unit by default will switch to standby after three hours if no buttons are pressed on the unit or the remote control. To alter this setting: 1. Press the buttons to select Auto Standby. Exit Menu See the Non-freesat Channels section of this instruction manual for full details of how you can add and watch Non-freesat Channels. 2. Press the buttons to select Enabled/Disabled. Press to confirm. 3. Press the BACK button or the EXIT button to exit the main menu. Select EXIT To upgrade the unit manually, contact the UK Call Centre on and ask for further guidance. First Time Installation 1. Press the buttons to select First Time Installation. 2. Press the button to revert all the unit settings to what they were when you first got your unit and to start the First Time Installation procedure. You must enter the Lock PIN (if this option has been set), and then confirm in another menu to start the process because it will delete all channels, favourite channels, favourite channel list names and the unit configuration. 3. Press the BACK button or the EXIT button to exit the main menu. To start this procedure you must have previously confirmed in the Parental menu that this procedure can take place. This procedure deletes all channels and custom lists and reset the unit configuration. 31 SHDFSAT12_IB_V2.indd 31 13/06/ :20

33 System Information Information 1. Press the MENU button to enter the Main Menu. 2. Press the buttons to select System Information in the section bar. 3. Press the button to confirm. 4. Press the buttons to change the information between System, HD Control, Network and USB. The System Information menu is purely for information. No settings are involved in this menu and its associated submenus. 5. Press the BACK button or the EXIT button to exit the main menu. System HDD Control Network USB Manufacturer Sandstrøm Goodmans. Postcode. CM1 1WZ Model Number SHDFSAT12 00 Region Anglia Hardware Version V1.1 Tuners Tuner 1 Tuner 2 Serial Number Network ID 003b 003b Software Version V1.5 Transport ID 07dd 0802 Helpline Number Lock Indicator Tuner 1 Signal Strength 100% Tuner 1 Signal Quality 100% Tuner 2 Signal Strength 100% Tuner 2 Signal Quality 100% EXIT Exit Menu 32 SHDFSAT12_IB_V2.indd 32 13/06/ :20

34 Troubleshooting If a problem does occur, it may often be due to something very minor. The following table contains various tips. If you require additional assistance please call our UK Call Centre on Our UK Customer Contact Centre is open Monday-Saturday 8am-8pm or Sunday 8am-6pm. Problem Possible Cause Solution Standby Indicator Off No set up screen Signal lock failed Signal strength below 50% The unit switches off after 3 hours Not accepting postcode No signal message No picture or sound Full picture not visible Mains adapter disconnected Unit not switched on HDMI/SCART cable disconnected TV not switched to HDMI/SCART input Cable from the satellite dish disconnected Satellite dish in the wrong position Satellite dish in the wrong position LNB wrongly connected Auto Standby is on Broadcast error Cable from the satellite dish disconnected Satellite dish damaged or in the wrong position HDMI/SCART cable disconnected TV not switched to HDMI/SCART input Mismatched screen format Check mains adapter connection on unit and mains socket Switch on unit Check HDMI/SCART cable connection to unit and TV Select TV s HDMI/SCART input Check the satellite cable connections. Consult your installer if necessary Reinstall the satellite dish. Consult your installer if necessary Reinstall the satellite dish. Consult your installer if necessary Swap LNB1 and LNB 2 cables round Turn off the Auto Standby in the Time menu Postcode tables are not being transmitted. Press BLUE button to activate default tuning Check the satellite cable connections at the unit and the satellite dish. Consult your installer if necessary Check the satellite dish. Consult your installer if necessary Check HDMI/SCART cable connections at the unit and the TV Select TV s HDMI/SCART input Choose the correct Screen Size to suit your TV Problem Possible Cause Solution TV picture not HD No response with remote control Cannot view a channel No information for a channel in the programme guide No digital text or interactive services No BBC iplayer or ITV Player Can t record a channel to a VCR/ DVD recorder. Tuned to an SD channel TV not capable of HD TV connected by SCART Unit in standby Remote control not aimed at the unit correctly Remote sensor on the front of the unit is obstructed Wrong channel number used Channel locked Information on the channel not downloaded You are on a nonfreesat channel Services not available on chosen channel No connection to Internet No connection to a recorder Wrong recorder input selected Tune to an HD channel Connect the unit to an HD-Ready TV Connect the TV with a HDMI cable Switch on the unit Aim remote control at the unit Check for obstructions in front of the unit Choose the channel from the channel list Enter the PIN. If you have forgotten the PIN, phone the helpline on Wait for the download Select a freesat channel Switch to a channel broadcasting interactive services Check broadband connection and network configuration in system menu Install a SCART lead from the unit to the recorder Select recorder s SCART input (see your recorder s instruction manual for guidance) 33 SHDFSAT12_IB_V2.indd 33 13/06/ :20

35 Specifications Model Tuner Video Audio USB Internet Connectivity Power Requirements Dimensions Standard Input Frequency Input Connector LNB Supply Digital Signal Input Level HDMI Output SCART Output Aspect Ratio TV & VCR SCART Output Optical S/PDIF Output Host Ethernet Mains input voltage Power Consumption Width, Depth and Height SHDFSAT12 DVB-S/S2 950~2150MHz F type, female 75 ohm 14.0V / 19.0V (maximum.350ma), short-circuit protected -20 to -65 dbm Resolution 576i / 576p / 720p / 1080i /1080p TV (CVBS/RGB) & VCR (CVBS) 4:3, 16:9 and letter box Audio Left & Right Dolby Digital, Dolby Digital + & PCM 2.0 (5V@1A max) for software upgrade only. RJ-45 10/100 Base-T (with green Link LED & yellow Data LED) V AC~ 50Hz Max 13W (LNB with 200mA) & Standby less than 0.5W 281mm x 240mm x 56mm Features and specifications are subject to change without prior notice. 34 SHDFSAT12_IB_V2.indd 34 13/06/ :20

36 For help with set-up or for more information about freesat please visit or call For general information about this appliance and handy hints and tips, please visit or call Visit Partmaster.co.uk today for the easiest way to buy electrical spares and accessories. With over 1 million spares and accessories available we can deliver direct to your door the very next day. Visit or call (UK customers only) Calls charged at National Rate. Notes for battery disposal The built-in batteries used with this product contain chemicals that are harmful to the environment. To preserve our environment, dispose of used batteries according to your local laws or regulations. Do not dispose of batteries with normal household waste. Contact a qualified technician to remove the built-in battery prior to disposal. For more information, please contact the local authority or your retailer where you purchased the product. This symbol on the product or in the instructions means that your electrical and electronic equipment should be disposed at the end of its life separately from your household waste. There are separate collection systems for recycling in the EU. For more information, please contact the local authority or your retailer where you purchased the product. The freesat service is marketed by freesat (UK) Ltd, registered company number The freesat word and logo are trademarks of freesat (UK) Ltd and are used under licence. DVB is a trademark of the Digital Video Broadcasting Group. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Manufactured under license from Dolby Laboratories. Dolby and the double-d symbol are trademarks of Dolby Laboratories. All trademarks are the property of their respective owners and all rights are acknowledged. All trademarks are the property of their respective owners and all rights are acknowledged. DSG Retail Limited (Registered in England No ) Maylands Avenue, Hemel Hempstead, Hertfordshire, HP2 7TG, UK 35 IB-SHDFSAT V2 SHDFSAT12_IB_V2.indd 35 13/06/ :20