MFD/MFP Reference Guide
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1 Sharp Business Systems UK Plc MFD/MFP Reference Guide Print & Copy Control Solution Card Authentication Customer Support Pack Copy & Print Information
2 Sharp Business Systems UK Plc Ver 1.01
3 Printer Guide and Reference Information How to Print with The New Sharp Print Queues 1
4 Printer Guide and Reference Information Windows Printer Box and Printer Driver Properties Screen The Windows Printer Dialog (Ctrl + P) Properties (First Screen) How to Print to the MFD 1. When your document is ready, press Control + P or select Print from the File menu. 2. Select the printer from the drop-down menu in the printer name box, which will be called either FollowMe Mono or FollowMe Colour, depending on whether you are printing in black and white or colour. 3. Set the number of prints required. 4. Click on Properties to select the Document Style and Finishing options are set as required (duplex or stapling - Default is set to double sided to save paper). 5. Click OK for all settings and OK to print. 6. Collect prints from MFD. 2
5 Printer Guide and Reference Information Printing Preferences Select Single or Double Sided printing. (The default setting is double-sided to save paper). You must select singlesided from properties and also settings if you want to change this. Select Staple requirements 3
6 Printer Guide and Reference Information After completing your document send it to print. Select either: FollowMe Mono or FollowMe Colour printer. Sharp Follow-Me Mono/Colour Select Print NOTE: When your print has been sent to a FollowMe queue you can go to any of the FollowMe printers and photocopiers that are situated around the site to retrieve your prints. Prints will be stored in the print queue for a maximum of 24 hours, after which they will be automatically deleted. It is recommend that the file size should not exceed 750mb. 4
7 Photocopier Guide and Reference Information Print & Copy Control Solution Access control using: Card 5
8 Photocopier Guide and Reference Information Please note that the information shown on Pages 9-21 of this booklet relate to the MX5141 (A3 Device). The information shown on Pages of this booklet relate to the MXC301W (A4 only Device). 6
9 Authentication at the MFD How to Authenticate at the MFPs (MX-5141) 7
10 Authentication at the MFD Authentication using Card When you arrive at the MFD the control screen should look like this: Swipe your card where indicated at the card reader to begin: 8
11 Authentication at the MFD Successful Authentication When authentication has been successful you will be presented with the Home Screen: At this stage you can elect to select and release print jobs, or access the copy and scan functionality which the device affords. 9
12 Photocopying How to Access Photocopying (MX-5141) 10
13 Photocopying Once you have authenticated at the MFD (see Page 8 for details): Select Enable Mono or Colour Copy & Scan Functions from the Pcounter Home Screen: This takes you to the Device Home Screen, where you can select Copy. 11
14 Photocopying On the left hand-side of the Copy screen you can make paper tray selections, input the type of original single or doublesided, and tell the machine how you would like the job to On the right hand-side of the Copy screen you can preview the pages you have put through the feeder to ensure that they all look ok before beginning your copy job. IMPORTANT: On completion of your photocopying select Logout in the top right hand-side of the LCD control screen. This will return you to the Pcounter Home Screen, where you can choose to release print jobs or access Copy and Scan functionality. 12
15 Releasing Prints at the MFD How to Release Prints at the MFD (MX-5141) 13
16 Releasing Prints at the MFD Once you have authenticated at the MFD (see Page 8 for details) you will always land on the Pcounter Home Screen. You have two print choices available to you: Print Selection which is where you choose the jobs to print, or; Print all jobs which is where you elect to print all the jobs you have waiting; NB: Print Jobs will only be held for a period of 24 hours from the time the job gets sent. If jobs have not been released during this timeframe they will get deleted from the system. 14
17 Releasing Prints at the MFD To release a print job you have to select it. You do this by simply tapping the job on the touch screen. Once the job has been selected it can be released by selecting Print (top of the touch screen). To release all of the print jobs Select all at the top of the touch screen, this will automatically print all of your jobs which are awaiting release: You can delete jobs in a similar way. Select the jobs which are no longer required and then simply select Delete at the top of the touch screen. 15
18 Releasing Prints at the MFP To return to the Pcounter Home Screen you simply press the Home button on the right of the touch screen: Important When you return to the Pcounter Home Screen, you MUST logout by pressing the Logout button which is in the top right hand-side of the Pcounter Home Screen. 16
19 Scan to How to Scan at the MFD (MX-5141) 17
20 Scanning Once you have authenticated at the MFD (see Page 8 for details), you can select Enable Mono, or Colour Copy & Scan Functionality. This takes you to the Device Home Screen which is where you can select Scan to , Scan to Google or Scan to USB. 18
21 Scan to Scan to The software is set to automatically scan documents directly back to the authenticated user s inbox. Once the documents have been inserted into the document feeder and the scan settings have been set, selecting Scan2me the on the right-hand side of the control panel will IMPORTANT: On completion of your scanning select Logout at the top of the touch screen. To return to the Pcounter Home Screen you simply press the Home button on the right of the touch screen: 19
22 Scan to Google Drive Scan to Google Drive Scan to Google Drive will only work if you have linked your google account. You can follow the link on screen to do this. If your account has already been linked you can click on the Google Drive icon in the middle of the screen to initiate your scan. Feed the documents into the feeder, give the file a meaningful name and press Scan in the top right hand corner to begin the scan process. 20
23 Scan to USB Scan to USB If you select Scan to USB you will be prompted to connect your memory device. The USB port is on the front of the device underneath where are prompted to Swipe Card Here. IMPORTANT: On completion of your scanning select Logout at the top of the touch screen. To return to the Pcounter Home Screen you simply press the Home button on the right of the touch screen: 21
24 Authentication Scan to at the MFP Scan to How to The software is set to automatically scan documents directly back to the authenticated user s inbox. Once the documents have been inserted into the document feeder and the scan settings have been set, selecting Scan2me the on the right-hand side of the control panel will begin the scan process. Authenticate at the MFP (MX-C301W) IMPORTANT: On completion of your scanning select Logout at the top of the touch screen. To return to the Pcounter Home Screen you simply press the Home button on the right of the touch screen: 22
25 Authentication at the MFP Authentication using Card When you arrive at the MFP the control screen should look like this: Swipe your card at the card reader to begin: 23
26 Authentication at the MFP Successful Authentication When authentication has been successful you will be presented with the Pcounter Home Screen: 24
27 Photocopying How to Access Photocopying (MX-C301W) 25
28 Photocopying Once you have authenticated at the MFD (see Page 23for details): Select Enable Mono or Colour Copy & Scan Functions from the Pcounter Home Screen: Your selection will take you directly into the Device Home Screen as follows: 26
29 Photocopying Selecting Copy will take you into the Copy Home Screen: To return to the Pcounter Home Screen select Home on the operational panel: 27
30 Releasing Prints at the MFP How to Release Prints at the MFP (MX-C301W) 28
31 Releasing Prints at the MFP Once you have authenticated at the MFD (see Page 23 for details) you will always land on the Pcounter Home Screen. You have two print choices available to you: Print Selection which is where you choose the jobs to print, or; Print all jobs which is where you elect to print all the jobs you have waiting; NB: Print Jobs will only be held for a period of 24 hours from the time the job gets sent. If jobs have not been released during this timeframe they will get deleted from the system. 29
32 Releasing Prints at the MFP To release a print job you have to select it. You do this by simply tapping the job on the touch screen. Once the job has been selected it can be released by selecting Print (top right of the touch screen). To release all of the print jobs select Select All, this will automatically print all of your jobs which are awaiting release: You can delete jobs in a similar way. Select the jobs which are no longer required and then simply select Delete at the top of the touch screen. 30
33 Releasing Prints at the MFP IMPORTANT: On completion of your printing select Logout on the operation panel: To return to the Pcounter Home Screen select Home on the operational panel: 31
34 Scanning How to Scan at the MFP (MX-C301W) 32
35 Scanning Once you have authenticated at the MFD (see Page 23 for details), you can select Enable Mono, or Colour Copy & Scan Functionality. The Scan key takes you directly into the Device Home Screen, where you can choose from Scan to Google Drive, Scan to and Scan to USB. 33
36 Scan to Scan to The software is set to automatically scan documents directly back to the authenticated user s inbox. Once the documents have been inserted into the document feeder and the scan settings have been set, selecting Scan2me the on the right-hand side of the control panel will begin the scan process. IMPORTANT: On completion of your scanning select Logout at the top of the touch screen. 34
37 Scan to Google Drive Scan to Google Drive Scan to Google Drive will only work if you have linked your google account. You can follow the link on screen to do this. If your account has already been linked you can click on the Google Drive icon in the middle of the screen to initiate your scan. Feed the documents into the feeder, give the file a meaningful name and press Scan in the top right hand corner to begin the scan pocess. 35
38 Scan to USB Scan to USB If you select Scan to USB you will be prompted to connect your memory device. The USB port is to the side of the tilting screen. IMPORTANT: On completion of your scanning select Logout at the top of the touch screen. To return to the Pcounter Home Screen you simply press the Home button on the right of the touch screen. 36
39 Help and Support For help and support please follow the instructions from the sticker on the front of the machine: Call the IT Helpdesk on 4444 and quote the six digit reference number which is shown on the front of the device. 37
40 Sharp Business Systems UK Plc Head Office: Northern House, Moor Knoll Lane, East Ardsley Wakefield, WF3 2EE Branches throughout the UK London, Bristol, Basildon, Long Eaton, Wigan, and Ayr
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