DISCUSSION GUIDE NOVEMBER 2015

Transcription

1 DISCUSSION GUIDE NOVEMBER 2015 Index: 1. Naspers Overview 2. About MultiChoice Africa 3. Introduction to MultiChoice Namibia 4. Hot topics 5. Exciting new developments 6. Corporate Social Value 7. Brands 8. Devices 9. Contact information 1

2 1. NASPERS OVERVIEW: Naspers Limited (JSE: NPN, LSE: NPSN) announced on 11 September 2015 that Imtiaz Patel took over from Jim Volkwyn as CEO of its Video Entertainment group. Imtiaz has been with the group since 1999 and has held various management roles including CEO, SuperSport and more recently, CEO, MultiChoice South Africa group. For more information, see 2

3 1. ABOUT MULTICHOICE AFRICA: As Africa goes digital and new and exciting content and services are being launched, MultiChoice Africa remains committed to provide DStv and GOtv subscribers with the best possible television entertainment delivered through superior technology and supported by world-class customer services. MultiChoice Africa Limited ( MultiChoice Africa ) is Africa s pioneer video entertainment provider, having launched the first digital satellite service in the 1980s. The company is registered in Mauritius, and is a wholly-owned subsidiary of the Naspers Group. With over twenty years experience as a Pay TV operator in Africa, MultiChoice Africa offers cutting-edge digital technology and a selection of DStv and GOtv bouquets containing premium television channels for subscribers in 49 African countries and the adjacent Indian Ocean islands. It operates through a network of local partners, franchises and agents across the continent. MultiChoice Africa provides multi-channel multi-platform digital pay television services containing channels from Africa, America, China, India, Asia and Europe. The digital DStv service features over 200 video channels in multiple languages and up to 65 audio channels with a strong focus on and investment in local content. As pioneers in pay TV to the African continent, MultiChoice Africa has played an important role in making information and entertainment easily accessible, and as an African business, its investments have brought both social and economic benefits to the communities in which it operates through access to information, job opportunities, partnerships, corporate social investment programmes and training. 3

4 MultiChoice Africa provides its digital satellite television service DStv - to subscribers homes from two different satellites, namely: the Intelsat 20 ( IS 20 ) Ku BAND and Eutelsat 36B Ku Band. The Eutelsat 36B satellite was launched in January 2010, and has enabled MultiChoice Africa to expand its DStv services, thus a number of new channels, including High Definition, were launched. The 36B footprint covers the Sub-Saharan Africa, while IS20 covers Southern Africa. The GOtv offering is on a DTT (DVB-T2) network which was established in 2011 and currently covers nine countries. This low cost market offering provides great family entertainment at a price everyone can afford. MultiChoice Africa Organisational Structure: 4

5 2. MULTICHOICE NAMIBIA (MCN): MultiChoice Namibia (PTY) Ltd falls under MultiChoice Africa Limited as part of its Southern African Region territory, which comprises of Botswana, Angola, Namibia, Malawi, Mozambique, Swaziland, Zambia and Zimbabwe respectively. MultiChoice Namibia (MCN) is the leading video entertainment provider in the country, offering viewing pleasure for all subscribers through relevant, current and exciting content on DStv and GOtv. Kalahari Holdings and MultiChoice Africa entered into a joint venture partnership to bring the magic of MNET to Namibia in February MultiChoice Namibia received its transmission license on 16 December 1991 and began broadcasting three days later from Windhoek via terrestrial transmission which soon expanded at that stage to 23 transmission sites across the country. MCN then moved to satellite broadcasting in 1995 through the introduction of DStv. Today MCN broadcasts on two technologies, Direct-to-Home Technology (DTH) and Digital Terrestrial Transmission (DTT), commonly referred to as DStv and GOtv respectively. Since its inception there have been numerous proven developments from the pioneering leader in digital broadcasting and thus ensured that Namibians have access to an array of innovative world class technologies amongst other, such as mobile television, DStv Catch Up and the DStv Explora decoder which all provide the ultimate in video entertainment. In addition to introducing new products and technologies, Namibia is a proven ground for pioneering new innovations that have and will continue to spread across the African continent. MCN was the first country in Africa to introduce the Digital Terrestrial Transmission platform and in March 2014, Namibia was the first country on the content, other than South Africa to launch BoxOffice allowing DStv Premium subscribers to rent and keep movies for up to 48 hours. Furthermore, Namibia was also the pioneer for successfully implementing MultiChoice Africa s new payment system in 2014, which is subsequently rolled out in other territories. MultiChoice Namibia s core social investment is making learning available to educational institutions. To date, approximately 370 schools are beneficiaries of the DStv Education Bouquet under the MultiChoice Resource Centers throughout Namibia. MCN has contributed in terms of technological advancement through broadcasting, education, supporting local artists and suppliers through product launches and roll outs. Namibians featured on the platform by way of participating and even winning major television reality shows such as Big Brother Africa, Master Chef and Survivor Africa. More recently, David Mbeha from Namibia has been chosen as one of the Top 3 finalists for TLC s Next Great Presenter competition. The lucky winner will be the channel s first-ever African presenter and host TLC TOP 10 a brand new four-part series coming to TLC Entertainment (DStv 172) in December

6 At present our business is a truly Namibian entity that has in total 120 staff members. Employment creation of our business goes beyond the immediate direct employees but also includes 13 agents, 70 retailers and 110 accredited installer companies countrywide. Our accredited installers have knowledge and experience in dealing with a variety of different types of DStv installations as a result of proper training supplied by MultiChoice Namibia on all new developments to ensure they can handle all type of installations and set-ups. Accredited agents receive in-depth briefings from MultiChoice Namibia s respective divisions on its world-class subscriber management services and digital satellite television and DTT platforms, as well as the new Clarity System which was pioneered in Namibia in

7 3. HOT TOPICS: Pricing Structures: The value offering is based on content, economic conditions and the demographics of target consumers. Worldwide, pay television services are discretionary services and depend on the acquisition and provision of entertainment (premium) channels and content that are not available elsewhere for example on free-to-air channels. Channel suppliers charge a premium price for these channels. Sports rights and other content are acquired by pay television operators and channels through a bidding process that has the effect of escalating the final price depending on available bidders and what they are willing to pay. Consequently, pay television services are targeted at people with discretionary income, and cater for different market segments (not necessarily a single mass market) this is the norm worldwide. MultiChoice, as a pay television operator, operates in line with international norms in pay television, and its services are both comparable and competitive. MultiChoice Namibia operates on a bouquet structure that cater for various income levels or needs: DStv: Premium; Compact; Family and Access GOtv: Plus and Value. EPL moving to the Premium bouquet: Different markets have different models for packaging sports. There are two ways to recover any type of cost one is price, the other is scale. MultiChoice dropped the EPL to Compact in the hope to get enough subscriber scale at a cheaper price point to help cover the cost of those rights. However, the scale required to make that viable was not achieved. In order to avoid a situation for price-sensitive Compact subscribers to take a disproportionately high increase in bouquet pricing to continue to watch the EPL, the decision was made to shift the EPL back to the Premium bouquet. In the latest round of rights negotiations, the EPL rights went up 70 per cent. It was a tough impact on consumers, but looking at consumer affordability, it was felt better to offer Compact subscribers a sports package at a more affordable price point. Repeats: Programme repeats are part of the ecosystem of multichannel television. Channel providers internationally repeat movies and programmes to allow viewers to plan viewing time at their convenience. The purchasing of programme and movie rights is based on a model whereby 7

8 programmes and movies are purchased for a certain number of screenings. This allows for the movies or programmes to be shown at different time slots to allow viewers a choice of when they would like to access the programming. Repeats in the case of a multi-channel environment allow subscribers not to miss out in instances where two or three interesting programmes are flighted at the same time. They also enable subscribers to plan their viewing time more effectively. Having exclusively live content available costs billions and no broadcaster in the world has that kind of offering. The challenge is to balance fresh hours of content and archive programming, which is a fine balancing act. The key is that a repeat is not a repeat if you haven t seen it! Local Content: MultiChoice Namibia is looking into initiatives to enable local content on to our bouquets. Currently, we host nbc1 and One Africa on our DStv and GOtv bouquets. We have seen Namibia featuring on channels such as KykNET as well as the travel and weather channels and the rise of local talent making it onto the international stage with the likes of Dillish Matthews, Sally and more recently David Mbeha. There are plenty of opportunities for Namibian submissions for local content on Zambezi Magic (DStv Channel 160) that launched July Channel Head Addiel Dzinoreva says that whilst the channel is still in its early days, its aims are in sync with those of M-Net s more established African channels and in line with M-Net s long history in sub-saharan Africa. "Having always championed the need to showcase African content, we appreciate the demand for a channel like Zambezi Magic as there are series, movies, music, documentaries and more from Southern Africa that need to be screened to a wider regional audience. We are more convinced than ever that Zambezi Magic has the potential to grow in line with audience expectations so we plan to continue evolving to meet this goal," says Dzinoreva. GOtv sites in Namibia: Below is an outline of GOtv sites in Namibia (DVBH sites are for customers that are making use of the Walka s in Windhoek). Windhoek sites overflow to Rehoboth and Okahandja. DVBH sites GOtv sites BTS Name Polytechnic Hohe Gross Herzog Hosianna Parish Halley Tamariskia Oshakati NBC Region Khomas Khomas Khomas Khomas Walvis Bay Swakopmund Oshakati 8

9 4. Exciting local developments on channels: 2016 Africa Magic Viewers Choice Awards (AMVCAs): To enter for the AMVCAs, filmmakers who have produced and broadcast, or publically exhibited their works from October 1st, 2014 to September 30th 2015, should prepare a two or three minute long showreel for an online submission. They must then log on to and click on the AMVCA submission banner which redirects to a submission page and is then filled, with the showreel uploaded. Once successfully done, a unique reference number will be generated and allocated to each completed submission. Quoting this unique reference number, filmmakers can then send a hard drive of their submitted work to any one of three different addresses, depending on their regions. Head Judge, Njoki Muhoho, said: The recognition that the AMVCAs bring to nominated and winning works cannot be quantified or overstated. The quality and quantity of the works entered have improved dramatically from the first edition in When you are nominated for an AMVCA, then you know you have gained continental and global recognition. But you cannot gain this if you do not enter your work and this is why I urge all filmmakers who meet the criteria to enter their films and show the rest of Africa the amount of talent and creativity abundant in this region, added Muhoho. Entries for the AMVCAs were open until the 30th of October, Check out for more. New DStv Channels Lead M-Net s Hyper-Local Content Approach on the Continent: M-Net s vision is to create channels for each homgeonous target market for Southern and Eastern Africa be it by language, culture, taste or a combination thereof, said M-Net Regional Director: East and Southern Africa & Lusophone countries, Theo Erasmus at a local content channels roundtable discussion at the MultiChoice Content Showcase at Mauritius on 5 September With that in mind, we are proud to announce that we re launching a new channel exclusively for Tanzania on 1 October, called Maisha Magic Bongo (DStv Channel 160). There s also a new channel coming in Angola on 11 October on the DStv Premium base called Jango Luxo, and we ll also be producing a local version of the international smash hit reality show, The Voice, there. Erasmus also promised many things coming in the future with local content from territories including Zambia and Zimbabwe. Maisha Magic Channel Head, Margaret Mathore, also revealed expansion plans for the East African powerhouse channel. We have every intention to go hyper-local with Maisha Magic and plan to start channels for each market in East Africa, she said. We will be premiering exciting 9

10 local content, like hip-hop and Bongo music show Mzooka, a powerful local drama series called Talaaka and celebrity cooking show, Jikoni na Marion. We will also be licensing content that is grown in the East African soil, because we have intentions to address the entertainment needs of East African viewers and develop the region s film industry. Zee World: Zee TV Africa CEO Harish Goyal spoke at the MultiChoice Africa Content Showcase, alongside Business Head Ratna Siriah and Marketing Manager Linda Oliphant. "We started Zee World to bring Bollywood to mainstream audiences in a language everyone could understand," said Siriah. "The channel (on GOtv Channel 25 and DStv Channel 166) has been so successful because we ve done a lot of research into Africa, to understand how people connect with Bollywood, and we ve customised the channel and content, accordingly. The levels of customisation on the channel are astonishing, with Siriah explaining that the team even researches the availability of traditional Indian ingredients for the channel s trio of cooking shows in local markets, makes tweaks to the recipes and even sources substitute ingredients. We also customise our movies and series a Bollywood movie is normally three hours long, so we ve cut out a number of song and dance routines to make them more easily-consumable for the busy African market, she said. That said, we also get complaints about the songs we ve cut out people really want to see them so we use these musical moments as fillers on the channel so nobody misses out on the full Bollywood experience." On the channel s growth plans, Goyal said that the mainstream acceptance of Zee World has encouraged the channel to make the move into other languages on the continent. "The next channel we are putting together will be in French, and it should be available before the end of this year," he said. "Next year, we have two more projects, in two other languages. Then we will be getting into content production, producing content locally in Africa and putting together programming that is even more relevant to the African market." Siriah expanded: We are also looking at bringing Zee TV original formats like Dance India, Dance to the continent and producing a local version. We will use local production partners and local talent and depending on how relevant the content is to our markets in the other 168 countries where we broadcast, we could consider showcasing that content elsewhere in the world." Children's Programming: Turner Broadcasting launches a first of its kind Africa pop-up channel for kids. Hoolee will boost their festive holidays with surprising shows and outstanding content on DStv Premium! Look out for Hoolee from 1 December until 31 January. The award-winning shorts programme We Bare Bears premieres on Cartoon Network in Africa come December And set to launch in October 2015 is Over the Garden Wall, Cartoon Network s first-ever animated miniseries with an all-star cast consisting of Elijah Wood, John Cleese and Tim Curry to name but a few. 10

11 There are some brand-new shows on Boomerang! Premiering this year on DStv Channel 302, will be the first of Boomerang s new original series from Warner Bros. Bunnicula is an all-new animated comedy series based on the bestselling children s book of the same name, which follows the paranormal comedy adventures of a vegetarian vampire rabbit. Animation Generation, the exciting nationwide initiative by Cartoon Network, celebrated its 10th and last year in South Africa this year. The competition, in partnership with Pick n Pay School Club, aims to harness the passion for creativity of all Cartoon Network enthusiasts in schools across South Africa with the aim of contributing to the local communities in which Cartoon Network operates. In the latest comment on the Disney Channel's Healthy Living campaign for kids, Deirdre King, Head of Marketing of The Walt Disney Company Africa, announced, We are constantly looking for opportunities in the Healthy Living space across multiple lines of business. We are excited at the prospect of rolling out new projects that inspire kids and families to lead healthier lifestyles. Viacom: Pan-African broadcaster Viacom International Media Networks (VIMN) Africa is celebrating its tenth anniversary by making its biggest-ever investment in content for African audiences. Viacom s dynamic bouquet of quality channels includes MTV Base, Nickelodeon, MTV, BET and Comedy Central. Evert van der Veer, Senior Channel Director: Comedy Central, announced the Comedy Central International Festival, an event that will see the best comedians from across the continent invited to Johannesburg, South Africa early in 2016 to join up with talent from the UK and USA for an epic feast of stand-up comedy. There s also another Comedy Central Roast in the works, which will take the brand outside of South Africa for the first time. Very few brands can talk about the amazing talent and contemporary youth culture space like MTV Base, said Tim Horwood, Channel Director MTV Base. We re constantly trying to grow and push new talent and celebrate the continent s big artists. We have a show called Rate or Hate coming soon, which will give artists who don t make it onto the playlist, the chance to get some exposure online and in promos on-air. People will be able to vote for them, and if the audience demands it, they ll get their shot on the channel. Horwood also announced that an East African Chart Show would be launched in 2016 to showcase the amazing things happening in the East African music scene. BET to launch on Compact on 1 December 2015! DStv Compact subscribers will now be able to have access to BET s compelling general entertainment content that celebrates African and African-American culture with a rich mix of contemporary and classic reality shows, drama, family friendly sitcoms, entertainment news, comedy, and more. Locally-produced content will play an increased role on the channel with BET Buzz (local and international entertainment news) continuing to air every weekday, a second season of Top Actor currently in production, and additional local commissions set to air in early Other engaging content at launch will include a two-part documentary about South African designer David Tlale, reality series The New Atlanta, and classic comedy sitcoms The Fresh Prince of Bel Air, My Wife and Kids, and Are We There Yet? 11

12 BBC First: MultiChoice Namibia (MCN) is delighted to inform our viewers that we have listened to their requests and have made the decision to bring BBC First (DStv Channel 119) to their television screens from 27 October On this channel, DStv Premium subscribers will be able to catch top-rated British drama series such as Wolf Hall and Peaky Blinders along with EastEnders and the latest season of Downton Abbey. VIA: Media24 are launching a brand-new Afrikaans entertainment lifestyle channel, VIA, on DStv Channel 147 on Monday, 9 November 2015 at 4pm. It s the first channel that has an exclusive focus on Afrikaans lifestyle entertainment. VIA will be available to DStv Family, Compact, Extra and Premium customers in South Africa and Namibia.This 24-hour lifestyle channel is another innovation by Media24 to create exceptional content and products for Afrikaans audiences across diverse Media24 platforms. TLC Next Great Presenter: The TLC Next Great Presenter Top 3 have been chosen. Following two intense days of boot camp training and various mentorship sessions, the Top 3 finalists have been revealed. The Top 3 are: Mpiwa Bagwasi from Botswana, Star Khulu from South Africa and David Mbeha from Namibia. The lucky winner will be the channel s first-ever African presenter and host TLC TOP 10 a brand new four-part series coming to TLC Entertainment (DStv 172) this December. Voting lines will close on 18th November. To vote for David Mbeha, visit the TLC Next Great Presenter website or follow TLC_Africa on WeChat. 12

13 5. CORPORATE SOCIAL RESPONSIBILITY: CNN MultiChoice African Journalist Awards: This year marked the 20 th Anniversary of the CNN MultiChoice African Journalist 2015 competition - open to African professional journalists, whether directly employed or freelancers, working in the continent of Africa who have produced a story which has been made available as a printed publication or broadcast through an electronic medium (television; radio or digital platform) whose primary audience are based in Africa. Tim Jacobs, CEO, MultiChoice Africa commented: We are exceptionally proud to have partnered with CNN to further grow these awards to the most prestigious and respected Awards for journalists across the continent. Our partnership with CNN has stood the test of time; CNN were one of the initial channels when we first launched DStv in 1995, and as one of the most respected media brands in the world, CNN has grown with us and remained a key news and information component of our DStv offering. As a business born and bred in Africa, MultiChoice has an unmatched community investment record stretching back two decades and has created a profound legacy on the continent. This year the competition received entries from 39 countries across the continent, including French and Portuguese speaking Africa. Categories included: Culture Award; Ecobank Economics & Business Award; Mohamed Amin Photo Award; African Development Bank Environment Award; Press Freedom Award; MSD Health & Medical Award; Sport Reporting Award; News Impact Award; Francophone general news awards; Portuguese language general news awards; GE Energy & Infrastructure Award; Features Award; and Dow Technology & Innovation Award. MultiChoice s pan-african footprint provides the unique ability to reach many communities across vast geographies and to work with relevant and like-minded partners for the development and growth of Africa. MultiChoice continues to be amazed by the extraordinary talent of journalists and remain committed to giving recognition to outstanding African media whose tireless work and search for the truth may otherwise not receive the recognition it deserves. For more information on the Awards, please visit Dr Kalumbi Shangula, Chairperson of the Board of Directors, MultiChoice Namibia; Hon. Tjekero Tweya, Minister of Information and Communication Technology (MICT) and Roger Gertze, General Manager, MultiChoice Namibia at the CNN MultiChoice African Journalist 2015 Gala Awards ceremony held at the Kenyatta International Convention Centre, in Nairobi, Kenya, Saturday 10th October

14 MultiChoice Resource Centres: MultiChoice Namibia recognizes that education remains a priority in Namibia. As a responsible pay television operator in the country, we invest heavily in this field and our programme leverages our powerful digital satellite platform to make a difference to the lives of students and teachers. The MultiChoice Resource Centre Programme (MRC) was established to increase and enhance access to quality educational resources, mainly in rural areas across Africa. After almost a decade, the MRC programme has established a proud track record of over 1, 700 centres rolled out to schools and educational institutions across 26 African countries and approximately 365 schools have benefited in Namibia from this programme. The scope of this programme attests to MultiChoice Africa s commitment to developing Africa s human capital. Ombombo Combined School, Opuwo Through the MRC s, the extensive reach and capabilities of the DStv digital satellite technology platform is leveraged to bring high quality, up-to-date learning materials into schools, in even the remotest of communities, regardless of geographical or logistical constraints. A key strength of the programme is that it is implemented in partnership with government and other relevant local partner organizations. Through this approach, the strengths and expertise of each partner is harnessed towards the overall objective of enriching and strengthening the quality of teaching and learning in the classroom, and to support our country s goals of alleviating poverty. 14

15 The project entails equipping selected schools with digital satellite equipment required to access the DStv Education Bouquet, which is made available to participating schools free of charge. Comprising premium channels including: Business Day TV (DStv Channel 412) BBC World News (DStv Channel 400) Mind-set (DStv Channel 319) NBC (DStv Channel 283) HISTORY (DStv Channel 186) BBC Knowledge (DStv Channel 184) Animal Planet (DStv Channel 183) Nat Geo Wild (DStv Channel 182) National Geographic (DStv Channel 181) Discovery Channel (DStv Channel 121). Training and support of teachers to utilise the resource efficiently and effectively is one of the fundamental elements of the initiative. The training initiative was launched in 2004 and has found success in a number of countries. A list of MRCs is available on request. 15

16 DStv Eutelsat Star Awards: The 2015 edition of the DStv Eutelsat Star Awards is now open - calling all learners between the ages of to write an essay or design a poster on how satellites have helped us to understand and take care of our planet. The DStv Eutelsat Star Awards is part of the ongoing partnership between MultiChoice Africa and Eutelsat since This pan-african collaboration has over the years created meaningful engagement with students, the academic community and the scientific world. Since its inception, the competition has drawn over a 3000 entries across the continent and has invigorated a passion for science amongst the younger generation. The Awards are open to all students from secondary (high) or combined schools in Africa where MultiChoice Africa maintains operations. Entry forms can be obtained from any MultiChoice Resource Centres, the nearest MultiChoice office or copies can be downloaded from Entries may be prepared in English, French and Portuguese. The awards collateral will also be made available in 3 languages (English, French and Portuguese). Competition closes on 05 November 2015 and only entries submitted on the prescribed entry form will be eligible. The DStv Eutelsat Star Awards comprises national and international adjudication. The first assessment of entries is at country level with a panel of local judges selecting country winners and runners-up who go through a round of preliminary judging which culminates in the selection of the final winners. A regional panel selects the top four entries. Last year the panel was chaired by the inspirational European Space Agency Astronaut, Paolo Nespoli, assisted by a panel of industry experts who commended the standard of the competition. Country winners receive exciting country prizes and go on to compete against each other for the overall continental awards. The overall essay and poster winners are eligible for a once in a lifetime trip for two to the Eutelsat facilities in Paris, with the essay winner traveling onwards to witness a live rocket launch. Runners up will win a trip to South Africa as guests of MultiChoice Africa. Schools attended by the overall winners will also receive a DStv installation, including a dish, television, state-of-the-art PVR decoder and free access to the DStv Education Bouquet. The winners will be announced at a glittering awards ceremony in February

17 6. OUR BRANDS: DStv: MultiChoice s flagship product, DStv, provides various bouquets offering general entertainment, movies, lifestyle & culture, sport, documentaries, news & commerce, childrens programmes, music, religion and consumer channels to subscribers. DStv BoxOffice: A movie rental service for convenient access to the newest, hottest movies available to rent. The service is available to DStv Premium and Compact subscribers with an Explora. A selection of up to 20 Blockbuster movies can be watched as often as desired within a 48-hour period and the service is also available online. DStv Catch Up: A free, value-added service available exclusively to DStv Premium subscribers whereby a great selection of DStv s best entertainment can be watched ón demand. DStv Catch Up is available on DStv PVRs and also as an online service where subscribers are able to stream hunderds of hours of movies, series, sports highlights, lifestyle and actuality shows directly from the DStv Catch U website or via the DStv Now App on selected mobile devices. GOtv: A new digital terrestrial TV (DTT) service and home of African television committed to delivering quality programming to the continent. Using the latest DVB-T2 technology, GOtv is dedicated to offering television lovers affordable family entertainment. GOtv offers three bouquets, including GOtv Value and GOtv Plus respectively. BoxOffice: In line with the strategy of remaining at the cutting edge of technology, MultiChoice has officially launched BoxOffice in Namibia to provide DStv subscribers with the ultimate in video entertainment. BoxOffice is a service that allows subscribers to conveniently rent and watch the latest blockbuster movies in the comfort of their homes via their Exploras. M-Net: Wholly-owned by MultiChoice, and delivers premium thematic channels and exclusive content to DStv customers. SuperSport: As the biggest contributor in Africa investment in continental sport, SuperSport provides comprehensive coverage of local and global sport, broadcast over seven dedicated channels. 17

18 7. OUR DEVICES: MultiChoice Africa provides subscribers with innovative and unique products which ensure that they get a better deal, improved choice as well as better control and customer support. Technology is one of MultiChoice s key drivers and the PVR decoder allows subscribers to take control of their viewing experience by providing recording facilities and DStv Catch Up services for programmes they may have missed. Some of the devices are explained below: Explora: With the Explora, subscribers can record up to 220 hours and enjoy an increased Catch Up library, which also includes movies, documentaries, kids shows and series stacking, and rent the latest blockbuster movies through BoxOffice. Single View HD Zappa: All the action available in crystal-clear high definition. SmartCard: The SmartCard looks similar to a credit card and is inserted into the Decoder. A valid Smartcard entitles the customer to listen and view all the services they have subscribed to. The customer s Personal Identification Number (PIN) and subscription details are stored in the smartcard. The latest smartcards now come with fraud eliminating Secure Silicone. 18

19 GOtv Kit: GOtv offers television viewing without the need for a satellite dish. The GOtv kit is available at selected retailer across Namibia within areas of coverage. Power Surge Protector: The use of Power Surge Protector is recommended to protect the power supply of a decoder. 19

20 8. CONTACT INFORMATION: Lizette Foot Corporate Affairs Manager Tel: