BHUTAN BROADCASTING SERVICE CORPORATION LIMITED

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1 BHUTAN BROADCASTING SERVICE CORPORATION LIMITED VISION A trusted public service broadcaster of international standing reflecting the Bhutanese Expression MISSION Excellence in broadcasting inspired by the values of Gross National Happiness, promoting the well-being, equanimity and sense of community among the people of the kingdom of Bhutan

2 TABLE OF CONTENTS Contents INTRODUCTION... 6 RADIO DEPARTMENT... 8 HIGHLIGHTS OF BBS HIGHLIGHTS OF BBS ENGINEERING DEPARTMENT ADMINISTRATION AND FINANCE DEPARTMENT

3 MESSAGE FROM THE CHIEF EXECUTIVE OFFICER I am very pleased to present the Annual Report of BBSCL, 2017, which also incorporates the Statutory Audit Accounts of As mandated, BBSCL continued to provide LIVE Broadcast of important national event such as the Birth Anniversary celebrations of His Majesty the Druk Gyalpo, Parliamentary Sessions, Thimphu Drupchen and Tshechu, Paro Tshechu, Punakha Dromchoe and Tshechu, and National Day Celebrations and many more. BBSCL ensured nationwide coverage of the National Day Celebrations. The 110 th National Day Celebration was broadcast LIVE from Haa Dzongkhag. The Grand Finale of the Druk Gi Nya- Goe Dhrendhur was also broadcast LIVE during the celebration. On the technical front, to minimize the breakdown of transmissions, BBSCL installed new towers and build new stations in various locations. The process of up-gradation of the lighting in the Television Production Studio and the automation system for both the TV channels were carried out. The News and Current Affairs Department continued to uncover issues from far flung areas and feature stories and issues, which were more representative of the nation as a whole. In addition, the BBSC continued to support many government bodies, NGOs and CSOs with their mandate by providing free coverage and broadcast as part of BBSC s corporate social responsibility. The BBSCL will continue to remain committed to our audience by providing quality News and Programmes. TASHI DELEK! Tshering Wangchuk CHIEF EXECUTIVE OFFICER 3

4 BOARD OF DIRECTORS Mr. Kinzang Wangdi Cabinet Secretary. Chairperson Mr. Gem Tshering Managing Director, BPC: Board Director Mr. Namgyel Wamgchuk Chief Budget, Ministry of Finance: Board Director Ms. Tshering Lhaden Chief Multilateral Department, Ministry of Foreign Affairs: Board Director Ms. Dorji Wangmo Chief Planning Officer, Ministry of Work and Human Settlement: Board Director Ms. Rinchen Dema Officiating Chief PPD, Ministry of Foreign Affairs: Board Director Mr. Tshering Wangchuk Member Secretary, Bhutan Broadcasting Service Corporation Limited 4

5 ORGANIZATION CHART Board of Directors Chief Executive Officer Direction services 1. Legal Officer/Company Secretary Internal Auditor-1 3. Archive (3) 4. Personal Assistant(1) News and Current Affairs Department Channel 1 Administration and Finance Department TV 2 Radio Department Technical Department 5

6 ANNUAL REPORT OF BHUTAN BROADCASTING SERVICE FOR THE YEAR 2017 Bhutan Broadcasting Service (BBS) was launched on 11 th November 1973, as Radio NYAB by a group of young volunteers belonging to the National Youth Association of Bhutan. In 1979, Radio NYAB was merged with the Information Department under the Ministry of information Communications. BBS Television service was launched on 2 nd June 1999, coinciding with the Silver Jubilee celebration of the reign of His Majesty the 4 th King. BBS satellite service was launched on 20th February Today, BBS Radio provides two channels twenty four hours seven days a week. One channel broadcast news and programming in three languages while the other channel features solely in National Language Dzongkha. Similarly BBS Television provides two channels with one being twenty four seven, broadcasting educational and entertaining programmes and another broadcasting daily news and current affairs programmes for ten hours. BBS also provides LIVE telecast of important events including National Parliament sessions, local religious festivals and election proceedings. Besides Radio and Television services, news and programmes are also available in the BBS website BBS Radio services are available on FM, SW and satellite services. BBS TV signal can be received in Asia Pacific and southern Europe through INSAT. For nationwide coverage of news and programme, BBS has 14 Bureaus offices in 14 Dzongkhags including a regional bureau in Kanglung and Trashigang. However, BBS does not 6

7 have offices in following six Dzongkhags namely Haa, Dagana, Punakha, Gasa, Tashiyangtse and Lhuentse. These Dzongkhags are either covered by the nearest reporter or the Head quarter. Currently BBS has 339 staff in total including 314 as a regular staff and 25 staff on contract whereby 12 staff contract employees are with the administration and Finance Department as sweepers, gardeners, security personnel and drivers. Rest of the contract employees were recruited as a replacement for the employees who are on EOL. FM Radio and TV coverage map of Bhutan. 7

8 RADIO DEPARTMENT BBS is the National TV and Radio Broadcaster of the country. BBS Radio Broadcasts for 24 hours daily in 4 languages ( Dzongkha, Sharchop, Lhotshamkha and English). Educational programmes: The BBS is a public service broadcaster with the mandate to inform, educate and entertain the Bhutanese public. In that capacity, the BBS radio has produced over 3500 educational programmes on a wide range of subjects, from farming, health and education, politics, the judiciary, the environment and good governance to socio economic development, unemployment, juvenile crime, entrepreneurship and sports. For the vast majority of the Bhutanese living in rural areas, the BBS radio is the only source of news and information. Garbage a national problem: Garbage is a growing problem and it is not just confined to urban areas. Even the distant trails running through thick forests and along mountain ridges leading to remote lhakhangs and goendeys are littered with discarded chips packets and plastic bottles. In urban areas, drains are clogged with plastic waste. The dump sites are fast getting filled. The issue has been discussed even in the August hall of the National Assembly. And in 2016, His Majesty the King himself raised the issue in his royal address at the national day celebration in Trongsa. The BBS radio decided that as the national broadcaster with the widest reach, it must do something about the growing garbage problem, particularly so because it has been raised by His Majesty the King and that too in his royal address at the national day celebration. We have, even in the past, produced numerous programmes on the growing garbage problem but we decided to give the matter a special focus in 2017 producing a weekly programme in every language over a one year period. We decided to make a concerted and relentless effort to educate the public and if possible change their mindset. Our producers produced over 60 programmes in every language to discourage people from littering, promote segregation, encourage recycle and reuse, and promote waste based business. The most popular programme for our listeners proved to be a quiz show where for every right answer our participants received a hundred Ngultrum voucher. His Majesty s Royal address during 109 th National Day celebration at Trongsa Finally, our country is foremost among the world when it comes to the beauty of our natural environment and the diversity of our flora and fauna. This is a result of generations of enlightened policies in conservation. However, with the changing times, increasing population and burgeoning urban settlements, we are faced with new challenges. During the recent cleaning campaign, over 300 tons of waste was collected from Thimphu alone. I was told that Thimphu produces around 61 tons of waste every day. We have succeeded phenomenally in the conservation of our natural environment, and our efforts and achievements have garnered international appreciation and recognition. If we are as successful in maintaining the places where we live, it will be a truly commendable achievement. It is our collective responsibility to ensure that where we live remain clean, safe, well organized, and beautiful, for all times to come. 8

9 Youth, drugs and alcohol: Another major problem facing the nation is the drug abuse. Over the last twenty and thirty years, several Bhutanese youth have died of suspected drug overdose, some in seedy hotels in the border town of Phuntsholing. Many were admitted in rehabilitation centers both in country and neighboring India. Many have dropped out of schools. Youth related violence and crime is increasing: To help tackle the problem and do our bit, the BBS radio produced numerous programmes targeting the youth as well as parents. For the parents, the programmes sought to educate our listeners on the signs ad symptoms associated with drug abuse and provide counseling tips. For the youth, the programmes were aimed at educating them on the ill effects of drug abuse, how to cope up with peer pressure, and how it is not cool to do drugs. All in all, over a one year period, the BBS radio produced over 36 programmes looking at the various aspects of the issue. The Constitution the mother of all laws: If democracy is to thrive and flourish, the people must understand the constitution and their constitutional rights and responsibilities. It is understood that our parliamentarians and our politicians, because of the nature of their job, have studied the constitution, cover to cover, several times. Likewise our civil servants and office goers would have also read through the constitution at least once. But that s not nearly enough. The masses, who constitute the bulk of the electorate, must also understand the constitution. To strengthen democracy, the BBS radio produced a special series on the constitution, the mother of all laws. Each episode focused on a clause in the constitution, explaining not just the meaning and purpose of the particular clause but also the consequences and ramifications if that clause were violated. The explanations were provided by High Court and Supreme Justices, depending on their availability. Ministries a mini series: Also to strengthen democracy and in particular good governance, the BBS radio also produced a series of programmes focusing on the ten ministries. Each programme explained in detail the history and more importantly the services provided by each ministry along with the mandate and the roles and responsibilities. Our producers also explained the structure of the individual ministries and introduced the key officials, including the minster, the secretary and the various directors. The aim was to enhance service delivery. UNICEF collaboration: In collaboration with the UN children s fund, the BBS radio produced close to one hundred radio programmes on maternal health, nutrition, and issues related to children. On maternal health, the programmes highlighted the importance of medical checkups during and after pregnancy, the benefits of breast feeding, maternal care, diet, childcare and parenting. On nutrition, the programmes talked about balanced diet, the benefits of consuming vegetables and fruits, what constitutes a balanced diet taking into account the food items easily available locally. The UNICEF BBS collaboration has been going on for over five years. Under the arrangement, unicef makes use of the power of the radio to reach out to rural mothers and children. In return, it 9

10 pays for a short term in house training or two in a year. At other times it pays for the expenses required for our producers to travel to remote villages to produce the programmes on health, nutrition and children, issues close to unicef s heart. HIGHLIGHTS OF BBS 1 Bhutan Broadcasting Service enjoys monopoly as the sole national television and radio service provider; among a dozen newspapers and few local radios. However, from 2017, BBS took this monopoly as a responsibility, and extended its cooperation to organizations and individuals that started working for these social causes. In 2017, BBS collaborated with many NGOs (Non-Government Organizations), CSOs (Civil Society Organizations), Government organizations and individuals who started working towards the conservation of the environment, preservation of the age-old culture, manage trash, advocate clean toilet habits and create awareness on many social issues. BBS Channel-1 therefore, focused on how to bring out these issues to the national and community level. All government and private offices were closed down on December 19, 2016 and all citizens cleaned the streets and rivers. The BBS in the aftermath of this campaign took it upon itself to spread the awareness and made a yearlong project in 2017 to feature garbage issues on television in the form of news, talk-shows and educational programs. Further, the BBS provided free platform to broadcast short messages for the Clean Bhutan, which is focused on garbage management. Along with BBS-2 and Radio, BBS channel-1, started providing free broadcast space to television messages and programs to Bhutan Toilet Organization, a civil society, which advocates clean toilet habits. Similarly, we started reporting more on drug, alcohol and tobacco abuses; educating motorists on safe driving and respecting pedestrians and cyclists; and creating awareness to reduce waste of resources like water and electricity. 10

11 As the sole national broadcaster, the BBS is perceived as a very critical partner in disseminating information and creating awareness. Since BBS Channel-1 reported extensively on basic social and economic issues, the Government recognized and started giving attention to these issues and has been allocating funds in these areas every year. The information and awareness created has also helped shape the development policies. For example; our stations carried repeated stories on the need for farm mechanization, need for irrigation channels and the Government has been perusing these projects as priorities by distributing power tillers to farmer communities. New water sources were located and more irrigation channels were built. LIVE coverage: His Majesty s Birthday Celebration, Bangladeshi PM s visit to Bhutan, and National Council-Summer and winter sessions, and the 110 th National Day Celebration at Haa were some of the events covered LIVE during the year. The Late Thai King s funeral was covered live interspersed with LIVE relay feed from Thailand and Kuenselphodrang, moderated by two anchors from the studio. The coverage lasted for more than 12 hours with LIVE stream options for viewers away from home. His Majesty the King and Queen attending the late Thai king s funeral. Bangladeshi PM s visit to Bhutan In collaboration with the UNICEF, BBS Channel-1, produced monthly Current Affairs discussions on Early Child care, maternal health, nutrition, and issues related to children and women. Similarly a news report was prepared every month on the same issues. Royal Highland festival, annual flower exhibition and other important events were given special coverage with production of special programmes and series of news. BBS channel-1 gathered and broadcast over four thousand news stories on various issues from the remote corners of the country to the very heart of our capital town. While the news strives to keep the nation abreast of the developments, the current affairs serves to provide a platform for public debate and discourse. Our current affairs producers organized debates and discussion on issues of national importance, almost on a daily basis. 11

12 Challenges: Besides small technical glitches because of use of old equipment, budgeting for covering important events has remained a challenge. No separate budget is allocated for the coverage of many important events that comes during the year, especially the ad-hoc ones. Separate budget is allocated only for election coverage. Another problem faced by the news room is retaining trained people. Because of increasing opportunity outside the country for study and work, average of 7-8 people resigns, take leave and replacement of such skilled or trained man power has continue to remain a constant challenge. Way forward: BBS Channel 1 believes in: expect the unexpected and remains ready to cover and reach information to people at any time. Plans are in place to give special focus on election coverage of National Council and National Assembly for the coming year. The biggest mandate would be to cover the elections in a balanced and fair manner and encourage the citizen to exercise their franchise in the coming year. Focus will also be given on the coverage of many events regarding 50 years of Indo Bhutan friendship in the coming year.bbs 1 will continue to focus on increasing coverage from the rural pockets and continue to bring in- depth analysis both on News and Current Affairs discussions. HIGHLIGHTS OF BBS2 From the sum of 56 hours of broadcast every week, BBS 2 broadcasts 21:30 hours of in-house content, 11 hours outsourced content (serials and local movies), another 6 hours of reality shows which is manned by our technical team, 7 hours of catch-up news, 1:30 hours of international content and 9 hours of in-house repeat programmes. NEW PROGRAMMES LAUNCHED 1. More than Birds and Bees : It is a programme series highlighting the significance of sexual and reproductive health and rights (SRHR) 2. Quiz Series titled ButterflyEffect : Targeting children aged between 10 and 12, it is a lively game show where 2 teams of 2 children participate to win the first place in each episode. 3. Educational Series titled Book Burb & Amazing Animals: To encourage children and youth on the love and importance of reading as well as educating our children and youth on our Fauna and beyond. 4. An animated television series, Shelldon was redubbed from English to Dzongkha (78 Episodes). 12

13 5. Educational fillers on the impact of trash were also produced for 1-2 minutes to create awareness by interviewing students, principals, doctors and movie celebrities. 6. To promote self employment and encourage love for Blue color jobs, a series of inspirational documentaries on self employment and blue color jobs were also produced. 7. Talk N Show : A studio based show featuring inspiring/popular figures was also launched to educate and inform the audience through an entertaining format. Some of the events covered in the year 2017: Late Thai King s funeral was covered live interspersed with Live relay feed from Thailand and Kuenselphodrang, moderated by two anchors from the studio. The coverage lasted for more than 12 hours with LIVE stream options for viewers away from home. Live coverage of BAF Archery Finals Mr. Bhutan competition National film Awards Dzongkha Rigtsel Druk Super Star season 6 Druk ghi Drinchen Phamai Sungkey season 3 Druk Gi Kalapingka season 2 His Majesty s Birth Day Celebration Paro Tshechu Bangladeshi PM s visit to Bhutan Thimphu Domchoe and Tshechu National Assembly/National Council-Summer and Winter sessions 110 th National Day Celebration at Haa LIVE coverage of Asian Football Championship Royal Bhutan Flower Exhibition coverage in Memorable Chorten, Thimphu. LIVE coverage of Cricket Finals, Basketball Finals, Volleyball Finals, and Lawn tennis finals. 13

14 COMPARATIVE REVENUE EARNINGS MARKETING AND SALES DIVISION REVENUE HEAD JAN-DEC, 2017 JAN-DEC, 2016 Airing of Advertisements - Radio 1,545, ,496, Airing of Advertisements - TV 46,117, ,244, Editing and Dubbing Charges 5, , Production of Programs 5,083, ,655, Hiring Charges Equipment 236, , Sale of Programs 16, , Sponsor of Programs 2,630, , GRAND TOTAL 55,633, ,408, In terms of revenue earnings the year saw a growth of 6.15%. The revenue increased from Nu million in 2016 to Nu million in Following are the announcements and other services provided as Corporate Social Responsibility: PARTICULARS JAN-DEC, 2017 JAN-DEC, 2016 Airing of Advertisements TV & Radio 2,059,260 1,845, Footage/news clippings/programs 587, , GRAND TOTAL 2,646,860 2,242,530 Apart from revenue earnings, BBS have been providing free airing of non-commercials and footage/news clippings/programs. As the year ended on , the level of providing free services through these commercial activities has been increased by 17.8% as compared to At present, commercial advertisements, sale of programmes, programme sponsorship, production and sale of social message, spots & jingles, leasing of recording facilities and services are some of the commercial activities that are being carried out. In addition to improve the services we provide at present, BBS will also explore other business ventures and commercial activities as listed below: - Venturing into commercial ads production focusing on small and medium business firms/ industries. - Improving the strategic partnership with government, non- government, corporations and private firms. - Regional and International marketing plans. - Increasing the customer base through customer relationship management system. 14

15 - Event Coverage and event management Challenges: - Repetition of programmes due to insufficient manpower and equipment. Repetition of locally produced films and serials due to insufficient funds. - Lack of sufficient equipment to properly cover outdoor events due to absence of outdoor lights and sound systems which are outsourced to local production houses. - Insufficient training for the staff to upgrade their skills. No budget is provided by the Ministry of Finance for HRD. Way forward: - With more than 50% of our population being youth and children, our target is to produce 50% content for children and youth by With the pressure to generate revenue, MSD is working on tapping advertisements from the region. - The focus for 2018 will be on the year-long Bhutan India Friendship and the 3 rd Parliamentary Elections. - BBS2 will continue to focus on improving existing content while brainstorming for a new content so that our programmes remain relevant with the changing times. With the rest of the world already into High Definition, BBS has also upgraded by purchasing some of our equipment with HD capabilities. We have begun to shoot selected programmes in HD with the aim to penetrate the international broadcast market. - Viewers can also look forward to some new programmes which are presently at various stages of production. - In conclusion, BBS 2 programming will continue to remain committed to our viewers through quality programming that is both entertaining and educational in nature. 15

16 ENGINEERING DEPARTMENT a. LED lighting for BBS compound BBS compound lighting was completed in 2007 when the new TV building was constructed. All the compound lightings were halogen which consumed more power and frequently needed to change the halogen bulbs. Especially in winter when the temperature drops down more halogen bulbs has been burnt out due to the huge temperature difference between the filament and its surrounding. Thus, there was more running cost for the compound street lighting yearly. Therefore, it was decided to go for LED lighting for BBS compound and Sangaygang station so that there will be less power comsumption, less maintenance and running cost will be minimised. The installation, testing and commission of the LED light has completed on 18th May, LED lighting for BBS compound Now the BBS headquarter compound and Sangaygang stations looks luminous in the night. The power consumption has reduced drastically and it s also maintenance free. b. Upgradation of AVECO server BBS has been using Aveco Astra automation server as the main automation controlling machine for the last 10 years and it has started giving numerous problems from the last few years and more problems were cropping up as we have seen several break downs due to the automation failure. Automation is the main controlling machine for all the servers, graphics and news, etc. The present model is absolute in the market and it is challenging for us to change any spare parts of the automation machine. With the old aged automation machine, it was very difficult to bring back to normal within few seconds without any break down. Moreover due to the obsolete machine, many problems arise daily that hampers the quality of the broadcast and broadcast schedule. 16

17 Therefore, to achieve the BBS s main aim and objective of giving news and programmes on time, it was necessary to upgrade to new version of automation ASTRA server. The AVECO automation was upgraded to the new version of ASTRA NUE software and hardware from the AVECO Company. With the upgradation of AVECO automation to new version of ASTRA NUE, BBS TV channels have experienced an unvarying flow of automation control of all the servers. New AVECO automation server: ASTRA NUE In addition, it has also new features than before and now it is possible to play from both the servers of NCAD and TV 2 channels from where ever it is desired to play which was not possible earlier with the old version. With this new version of AVECO automation it is possible to integrate with the archives later when BBS have proper archiving system. This project was commissioned by the end of c. Addition of Media Grid to the NCAD channel server The media grid was necessary for the NCAD channel server as a backup server. With the upgradation of AVECO automation server to new server ASTRA NUE, new Media Grid 4000 version was added to the NCAD channel server for the better performance and storage capacity. This has helped in gaining the speed between the editing terminals and video server which has enhanced the performance of the news and current affairs programmes as it can send the files to the video server without any problem like before as its speed is 10G for the file transfer. Media Grid 4000 version 17

18 This has helped to connect 15 to 18 FCP edit station of DV 25 of 4 Layer of editing machines. It has enabled to minimize the damage control of on-airing. It has also helped all editors to pull and send news and program files without facing any problems. d. Production Studio LED lighting The old Television Production Studio (TPS) has installed the LED lighting system in Similarly all the equipments of Production studio of new building (PCR-1) have become antiquated, started giving problems and malfunctioning. All the live talk shows and recording happens in this studio and it was felt that we need to put the LED lighting system. The LED light consumes about 80% less power than the halogen lamp. It is maintenance free and has an extra durability. Therefore, LED lighting was installed for the PCR-1 in With this upgradation of LED lighting in the Production studio (PCR-1) the output of the programme performance has improved as compared to previous programmes. The LED lighting has many options of giving different colours which has enhanced the output greatly. e. Live coverage of Late Thai King s funeral The Late Thai King s funeral was covered live by BBS for the public of Bhutan to show respect to the late Thai King Bhumibol Adulyadej. The funueral was taken place on 26th October The live coverage was made possible in cordination with Thai PBS whereby BBS downlinked the funeral procession live coverage via Thai com satellite to our BBS MCR. 18

19 f. 110 th National day celebration from Haa The 110 th National day was celebrated at Haa Dzongkhag on 17 th December, For the live coverage of National Day celebration, we used 3 E1 lines from Bhutan Telecom for the connectivity from Haa to BBS headquarters, MCR. Control room in the PCR g. VRF AC installation for the radio studio There were so many complaints from the radio anchors that they feel the intense heat in summer and likewise it s freezing in winter inside the studio. It was felt important to give a good working environment for the anchors in the radio studio. Therefore, Variable refrigerant flow (VRF) dual AC was installed for both the radio studios which was completed in the month of September, VRF AC system for radio studio 19

20 ADMINISTRATION AND FINANCE DEPARTMENT With the provision of Finance and Administration Services as its framework, the AFD carried out a crucial role in fulfilling its responsibilities. As usual AFD was entrusted with the overall financial management, HR management and Administrative service within the organization. In 2017, the AFD committed itself for the welfare of staff and the development of the organization. Coinciding with the office annual puja (ritual) which was held from 29 th December -31 st December 2017, the first BBS annual night was also celebrated. Annual bureau meeting was organized and office campus cleaning was also initiated by AFD. Since the HR budget was limited, the organization could not afford to send the staff neither for long nor short term trainings. Nevertheless, with the sponsorship support from Asia Pacific Broadcasting Union (ABU), Asia Pacific Institute of Broadcasting Development (AIBD) and Thai Public Broadcasting Services (TBS), the organization has managed to send some staff to attend the following meetings, study visit, conference, summit, course, workshops and trainings. Bhutan became a member of ABU in 1997 and AIBD in Most of the trips were fully or partially funded by the sponsors: List of training and workshops availed by BBS staff in the year 2017: 1) 3rd Edition MEDIA 2020 Conference. 2) 54th ABU General Assembly and Associated Meetings. 3) Master Class on Constructive Journalism, The 14th Asia Media Summit. 4) 43rd Annual Gathering/16th AIBD General Conference and Associated Meetings. 5) Sub-Regional SDG Workshop for Broadcasters on Ending Poverty. 6) AIBD/IPDC-UNESCO Regional Workshop "Connecting on a Crisis" Radio, Social, Media, Natural Disaster and Climate Change. 7) 2nd Steering Group Meeting of Generation What? Asia-PACIFIC (GWAP). 8) Effects and Video Post Production Techniques. 9) SDG Regional Knowledge Exchange Programme. 10) International Conference on Resilient Hindu Kush Himalaya: Developing Sustainable Future for Asia. 11) International Visitor Leadership Programme. 20

21 12) Global News Forum. 13) Sub-Regional Workshop on Cloud based Content Management and Distribution. 14) Documentary film to mark the 30th Anniversary of Diplomatic Relation between Bhutan and Korea. 15) ABU children's Drama Co-Production, 14th Series. 16) ICT Management course. 17) Training on Technical Sony Equipment Maintenance and Sound Training. 18) AIBD/Prasar Bharati/NABM Sub-Regional Workshop on Cloud based Content Management and Distribution. Royal Civil Service Commission medal recipients of BBS for the year 2017: On 7 th December 2017, the Chief Executive Officer awarded the Royal Civil Service Award Medals to 37 of the BBS staff whereby a medal of 1gold, 3silver and 33 bronze were received by respective staff for serving various years in BBS. 21

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