Andrew Johnson Theater

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1 TENNESSEE PERFORMING ARTS CENTER Andrew Johnson Theater TECHNICAL INFORMATION 505 Deaderick Street Nashville, TN (615) FAX (615) Building Architect: Taylor and Crabtree Theater Consultant: Bolt, Beranek, Newman Updated: November 11, 2016

2 Table of Contents General Information Section A Introduction A-1 Jackson Hall Lobby A-3 Getting to TPAC A-4 Parking A-4 Loading Dock A-4 Site Map A-5 Directions to TPAC A-6 TPAC Directions Map A-7 Directions to War Memorial A-8 War Memorial Directions Map A-9 Downtown Map A-10 Site Map A-11 Labor contacts A-12 TPAC/WMA Policies and Procedures Section B Policies for Patron Safety B-1 Production Related Policies B-1 Technical Labor Policies and Procedures B-3 House Policies B-4 Alcohol and Food Related Policies B-5 Tennessee State Sales and Amusement Tax B-6 Ticketing Policies and Procedures B-7 Advertising B-9 Andrew Johnson Theater Section E Johnson Lobby Drawing E-1 Open Stage Configuration E-2 Long Thrust Configuration E-3 Short Thrust Configuration E-4 In the Round Configuration E-5 Cabaret Seating E-6 Section E-7 Catwalk / Grid E-8 Stage Specifications / Electrics E-9 Audio E-10 Support Areas Section F Jackson Balcony Lobby E-1 Jackson Tier Lobby E-2 Jackson Orchestra Lobby E-3 Jackson Lower Lobby E-4 Center Lobby Floor Plan E-5 Polk Theater Floor Plan E-6 Dressing Room Schedule / Rehearsal Hall E-7 Rehearsal Hall Floor Plan E-8 Stage Level (G) Floor Plan E-9 Dressing Room Level (F) Floor Plan E-10 Chorus Dressing Room (D) Level Floor Plan E-11

3 Table of Contents E-12 Miscellaneous Information Section H Medical Emergency H-1 Medical Personnel H-2 Personal Services H-5 Production Services H-7 Catering H-11 Hotels H-12 Transportation H-13 Places to Eat H-15 Shared Equipment List Section I Lighting Inventory I-1 Audio Inventory I-3 Outboard Audio Systems I-5 Stage Equipment Inventory I-6 Electronic Files and Download Information I-7

4 General Information Introduction Getting to TPAC Jackson Hall Lobby Renovation Site Map Directions to TPAC Downtown Nashville Map Directions to War Memorial Neighborhood Map Labor and Contact Information

5 General Information The Tennessee Performing Arts Center (TPAC) opened in September 1980 and is one of the nation s most unusual performing arts facilities. Three well-designed theaters are located in the James K. Polk Cultural Center and State Office Building, an 18-story office tower that also houses the Tennessee State Museum. In July 2002, TPAC underwent a 15-month, $7.9 million improvement project to renovate Andrew Jackson Hall lobby, which included a custom designed marquee. TPAC is owned by the State of Tennessee and operated by the Tennessee Performing Arts Center Management Corporation, a not-for-profit Tennessee corporation. Three performing spaces in the complex can easily accommodate major musical, dance, theatrical, and television productions as well as a variety of events such as awards programs, films, pageants, product launches, and meetings. Our fourth performance space, War Memorial Auditorium, is adjacent to the center is War Memorial Auditorium on 7 th Avenue North between Charlotte Avenue and Union Street. A-1

6 General Information ANDREW JACKSON HALL is the largest theater with a maximum seating of 2,472. The stage is wide x 53-1 deep with a 57-4 x 36-0 proscenium opening. The flyhouse contains 75 available line sets of which 6 are electrics. Additional features include an orchestra shell and continental seating. JAMES K. POLK THEATER is an amazingly intimate proscenium theater with a maximum seating capacity of 1,075. Polk Theater has features such as a vomitorium and a semithrust pit, which allows even more interaction between performer and audience. The stage is 87-9 wide by 50-0 deep, with x 30-2 proscenium opening. The flyhouse contains 64 line sets of which 5 are electrics, plus 11 working pipes downstage of proscenium. ANDREW JOHNSON THEATER was designed to encourage and develop experimentation in theatre, music, and dance. It is the most flexible performance space in the facility. It offers complete freedom in spatial arrangement for both audience and performers. Maximum seating capacity is 264. The space is a 59-0 x 54-0 black box complete with overhead catwalks and 192 dimmer circuits. All facilities are equipped with audio, lighting and backstage equipment to serve general performance needs. A Sennheiser infrared listening system for the hearing impaired is also available in Andrew Jackson Hall, James K. Polk Theater, and Andrew Johnson Theater. For more information on the facility or rental terms, call TPAC s Event Sales and Services Department at (615) A-2

7 General Information JACKSON LOBBY In October 2003, TPAC opened its doors to patrons attending Andrew Jackson Hall with a $7.9 million lobby renovation. Begun in July 2002, the improvement project marks the first major overhaul of public spaces in TPAC's history. Features of the Andrew Jackson Hall lobby include: A three-story expanse of windows and two rounded balconies with stunning exterior and interior views An interactive work of art featuring a 40-foot floor mural in seven shades of blue terrazzo with a bronze statue of a boy overhead in the balcony Tennessee Falls, a 30-foot-wide wall of water Two elevators, three times the number of facilities in renovated restrooms, a box office counter, and other customer conveniences A video plasma screen system in the lobby featuring previews of upcoming performances at TPAC A custom-designed marquee at Sixth Avenue and Deaderick Street in downtown Nashville. A-3

8 General Information GETTING TO TPAC TPAC is located in Downtown Nashville and occupies one city block. The building is situated between 5 th and 6 th Avenues North and Deaderick Street and Union Street. Please note there is limited signage on the actual building. The stage door entrance is on Union Street. All artists and working personnel using Jackson Hall or Polk Theater should enter through the stage door entrance. The front, public entrance is located on Deaderick Street. Anyone performing or working in Johnson Theater should enter the building through this main entrance and take the elevator to B level. Please be aware you will be asked to sign in and out by security personnel. This is standard operating procedure for the building and we appreciate your assistance in cooperating with the building security. PARKING TPAC does not have parking available for personal vehicles. This includes pick-up trucks and/or vans. Please see the map attached; parking garages and lots are indicated. Note: There is a charge to park in these lots. If your company is traveling in a full size bus and/or truck please call in advance of your trip. Although parking for production vehicles and artist buses is limited, we can arrange for permits to park on Union Street. Please note: Permits are only issued to vehicles that have commercial license plates. LOADING DOCK The loading dock is located on 5 th Avenue North, at Union Street. 5 th Avenue is now a two-way street running both North and South. Trucks will not be allowed to block traffic outside the dock from 7:30-8:30 a.m. or 4:15-5:30 p.m., Monday through Friday. The loading dock door is open from 7:00 a.m. - 5:00 p.m., Monday through Friday. Access to the dock at any other time must be scheduled in advance through the Technical Director. The dock is 26 wide and can accommodate two semi-trailers simultaneously. It is approximately 66 from dock to door at a 7 incline. There is a floating ramp to compensate for any trailer to dock discrepancies. Direct access to Jackson Hall is provided through a 15 x 16 bi-fold double sound isolating door. Direct access to Polk Theater is provided through a 17 3 x 16 3 double sound isolating door. Indirect access to either hall is provided through a holding area with a 16 x 22 double sound isolating door. NOTE: Access to the common holding area from the dock is through a 12 x 12 double sound isolating door. All loading into Johnson Theater must be done via the freight elevator at the loading dock platform area. Please check with the Technical Director regarding capacity and schedule. A-4

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10 General Information DIRECTIONS TO TPAC (These directions are to TPAC s Jackson Hall entrance, located at the corner of Deaderick St. and 6 th Ave. under the marquee. See separate page attached for information on the loading dock. To get to the stage door, go LEFT at the 3-way stop, RIGHT onto 4 th Ave, then LEFT onto Union Street. Stage door is located between 5 th and 6 th Avenues.) From Interstate 65 driving NORTH (from Huntsville or Brentwood): Follow the 40W Memphis/65N Louisville split to your left. Take the Church Street/Charlotte Street Exit, # 209. Pass through the first stop light. At the second stop light, turn right onto Charlotte. Turn right onto 6th Avenue. At the 3-way stop, TPAC is diagonally on your left at the corner of Deaderick and 6th. From Interstate 65 driving SOUTH (from Louisville or Rivergate): Follow 65S Huntsville/ 40W Memphis to the 40E Knoxville/65S Huntsville split to your right. Take the Charlotte Avenue Exit, # 209. Turn left at the first stop light (Charlotte & 14th) onto Charlotte. Follow Charlotte to 6th Avenue. Turn right onto 6th Avenue. At the 3-way stop, TPAC is diagonally on your left at the corner of Deaderick and 6th. From Interstate 40 driving EAST (from Memphis or Bellevue): Take the Charlotte Avenue Exit, #209. At the stop light, turn left onto Charlotte. Turn right onto 6th Avenue. At the 3-way stop, TPAC is diagonally on your left at the corner of Deaderick and 6th. From Interstate 40 driving WEST (from Knoxville or Airport): Take the Church Street/Charlotte Avenue Exit, # 209. Pass through the first stop light. At the second stop light, turn right onto Charlotte. Turn right onto 6th Avenue. At the 3-way stop, TPAC is diagonally on your left at the corner of Deaderick and 6th. From Interstate 24 driving WEST (from Chattanooga or Antioch): Take I-24 to the I-40/I-65 split. Follow the 40W Memphis/65N Louisville split to your left. Take the Church Street/Charlotte Avenue Exit, # 209. Pass through the first stop light. At the second stop light, turn right onto Charlotte. Turn right onto 6th Avenue. At the 3-way stop, TPAC is diagonally on your left at the corner of Deaderick and 6th. From Interstate 24 driving EAST (from Clarksville): Follow I-24 West, turning onto the I-65 South Huntsville/ I-40 West Memphis split. Follow I- 65S/40W, turning onto the I-40 East Knoxville/ 65 South Huntsville split to your right. Take the Charlotte Avenue Exit, #209. At the stop light, turn left onto Charlotte. Turn right onto 6th Avenue. At the 3-way stop, TPAC is diagonally on your left at the corner of Deaderick and 6th. From Vanderbilt Area: From West End Avenue to Broadway, follow Broadway to Fifth Avenue. Turn left onto Fifth Avenue. Follow Fifth Avenue to Union or Deaderick Street. TPAC occupies the entire city block between 5th and 6th Avenues and Deaderick and Union Streets. A-6

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12 General Information DIRECTIONS TO WAR MEMORIAL AUDITORIUM (These directions are to the 7th Avenue entrance of WMA. Located on 7th Avenue there are both a loading dock entrance and a public entrance with ten (10) steps leading to the auditorium lobby via the outside courtyard. Please see downtown map) From Interstate 65 driving NORTH (from Huntsville or Brentwood): Follow the 40W Memphis/65N Louisville split to your left. Take the Church Street/Charlotte Street Exit, # 209. Pass through the first stop light. At the second stop light, turn right onto Charlotte. Turn right onto 6th Avenue. At the 3-way stop, continue going straight, then make a right onto Union Street. Make a right at the next light, which is 7 th Avenue. War Memorial Auditorium is on your immediate right. From Interstate 65 driving SOUTH (from Louisville or Rivergate): Follow 65S Huntsville/ 40W Memphis to the 40E Knoxville/65S Huntsville split to your right. Take the Charlotte Avenue Exit, # 209. Turn left at the first stop light (Charlotte & 14th) onto Charlotte. Follow Charlotte to 6th Avenue. Turn right onto 6th Avenue. At the 3-way stop, continue going straight, then make a right onto Union Street. Make a right at the next light, which is 7 th Avenue. War Memorial Auditorium is on your immediate right. From Interstate 40 driving EAST (from Memphis or Bellevue): Take the Charlotte Avenue Exit, #209. At the stop light, turn left onto Charlotte. Turn right onto 6th Avenue. At the 3-way stop, continue going straight, then make a right onto Union Street. Make a right at the next light, which is 7 th Avenue. War Memorial Auditorium is on your immediate right. From Interstate 40 driving WEST (from Knoxville or Airport): Take the Church Street/Charlotte Avenue Exit, # 209. Pass through the first stop light. At the second stop light, turn right onto Charlotte. Turn right onto 6th Avenue. At the 3-way stop, continue going straight, then make a right onto Union Street. Make a right at the next light, which is 7 th Avenue. War Memorial Auditorium is on your immediate right. From Interstate 24 driving WEST (from Chattanooga or Antioch): Take I-24 to the I-40/I-65 split. Follow the 40W Memphis/65N Louisville split to your left. Take the Church Street/Charlotte Avenue Exit, # 209. Pass through the first stop light. At the second stop light, turn right onto Charlotte. Turn right onto 6th Avenue. At the 3-way stop, continue going straight, then make a right onto Union Street. Make a right at the next light, which is 7 th Avenue. War Memorial Auditorium is on your immediate right. From Interstate 24 driving EAST (from Clarksville): Follow I-24 West, turning onto the I-65 South Huntsville/ I-40 West Memphis split. Follow I- 65S/40W, turning onto the I-40 East Knoxville/ 65 South Huntsville split to your right. Take the Charlotte Avenue Exit, #209. At the stop light, turn left onto Charlotte. Turn right onto 6th Avenue. At the 3-way stop, continue going straight, then make a right onto Union Street. Make a right at the next light, which is 7 th Avenue. War Memorial Auditorium is on your immediate right. A-8

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16 General Information LABOR The Tennessee Performing Arts Center is not a union facility. TPAC has a full-time technical staff. The Technical Director will determine the minimum number of TPAC personnel and/or their assistants required whenever a theater is in use. TPAC has a pool of qualified, trained hourly staff available for any production. This crew is familiar with TPAC s equipment and facility. Jim Greer TPAC PRODUCTION MANAGEMENT Jonathan Hutchins Senior Vice President of Engineering and Director of Technical Operations Building Operations (615) jgreer@tpac.org (615) jhutchins@tpac.org Facility Management TPAC Presents and Resident Company Events Bill Rios Richard Whitehead Technical Director Associate Technical Director (615) brios@tpac.org (615) rwhitehead@tpac.org Humanities Outreach and TPAC Educational Events Broadway Series Events IATSE Local 46 Business Agent Mike Sandlin 211 Donelson Pike Bldg. A - Suite 202 Nashville, TN (615) Busmgr46@bellsouth.net Offmgr46@bellsouth.net THEATRICAL WARDROBE ATTENDANTS UNION Local 915 Business Agent Judy Resha cell (615) Stop 30 Road Hendersonville, TN Jfresha3@comcast.net MUSIC CONTRACTOR Ross Productions, Inc. - Paul Ross PO Box 3474 Brentwood, TN (615) paul@paulross.org A-12

17 Policies and Procedures Policies for Patron Safety Production Related Policies Technical Labor Policies and Procedures House Policies Alcohol and Food Related Policies Tennessee State Sales and Amusement Tax Ticketing Policies and Procedures

18 Policies and Procedures The following Policies and Procedures have been established to comply with various Life Safety, Fire, and Building codes and are not negotiable. POLICIES FOR PATRON SAFETY 1. Smoking is not permitted in any part of the building. Smoking is permitted outside of building at least 50 feet from the entrance. 2. Food and Drinks purchased from TPAC Food and Beverage are permitted inside the theaters for all performances. Please contact TPAC Event Management for complete information on food and drink policies. 3. The Licensee may not obstruct: (i) any entrances or exits from the building, (ii) any stairways, hallways, or access to utilities within the building, or (iii) any sidewalks immediately outside the building. 4. Animals (other than Service Animals) will not be allowed in the building for any reason other than use in the event and only after the written approval of the TPAC Technical Director prior to load-in. Licensee is responsible for training and safety requirements of all animals, inclusive of service animals, approved to be on property. 5. Decorations and signs may not be placed in any rooms, hallways, lobbies, or theaters in the building without the permission of TPAC. Costs to repair any damage caused by placing such decorations or signs will be paid by the Licensee. 6. No sign or decoration is allowed on the building exterior or sidewalk. 7. Firearms are prohibited in all state buildings. All prop weapons must be approved by the TPAC Technical Director at least four (4) weeks prior to load in and demonstrated to the TPAC Technical Director upon arrival at the venue. Licensee is responsible for training and safety requirements. PRODUCTION RELATED POLICIES 1. TPAC equipment must be operated by TPAC personnel. 2. Prior to the event, the Licensee must provide a complete list of all persons to be allowed in the backstage area to TPAC Technical Director. TPAC reserves the right to restrict backstage access. 3. The house opens 30 minutes prior to the scheduled performance. All set-up and sound checks must be completed by this time. TPAC Technical Director will assist the Licensee in opening the house on time. In the instance of War Memorial Auditorium, due to the size of the lobby, TPAC and Licensee will mutually agree on a time for the facilities exterior and interior doors to open. 4. The express oral approval of TPAC Technical Director, in collaboration with the Licensee s Stage Manager, is required to begin each performance and end each intermission. B-1

19 Policies and Procedures 5. House seats will not be removed to accommodate sound and lighting boards. TPAC will provide space behind orchestra level seating to the extreme right and/or left of the control booth. Accessible seating around these locations will take priority over placement of sound and lighting boards. 6. TPAC reserves the right to control the final sound level for any event. 7. All coordination between Licensee and TPAC staff will be done through TPAC Event Management with the exception of 1) merchandise or food and beverage requirements, which will be coordinated with the TPAC Food and Beverage Management and/or 2) technical labor and requirements, which will be coordinated with the TPAC Technical Director. 8. No additional locks will be permitted on any door of the premises. It is recommended that valuables be collected by the Licensee s Stage Manager prior to the event and secured until the event is completed. TPAC assumes no responsibility for valuables left in dressing rooms. 9. ALL SMOKE, OPEN FLAME (INCLUDING CANDLES, STERNO, ETC.) AND PYROTECHNICS EFFECTS MUST BE APPROVED IN ADVANCE BY THE TPAC TECHNICAL DIRECTOR, THE METROPOLITAN NASHVILLE FIRE MARSHAL, AND THE STATE FIRE MARSHAL S OFFICE. The Licensee must provide a written description of each effect and/or use of open flame and may be called upon to demonstrate that effect or other use to the Metropolitan Nashville Fire Marshall prior to approval. Pyrotechnic effects permits also require a drawing of the stage showing locations of the effects with respect to audience, actors and/or performers and scenery, and a letter attesting to the expertise of the pyro-technician. The Licensee shall work in conjunction with the TPAC Technical Director in coordinating demonstrations with the Metro Fire Marshall. Pyrotechnic permits through both State and Metro fire marshal s office must be issued no later than ten business days prior to the demonstration. Substantial fees are involved in this process and are Licensee s responsibility. All use of Open Flame and cooking methods must be advanced and approved by TPAC Technical Director prior to event. No onsite cooking is allowed at the War Memorial Auditorium. 10. All scenery and paraphernalia shall be flame proofed by the Licensee so as to satisfy legal standards and the highest standards of accepted contemporary practice. Documentation of flame-proofing shall be provided to TPAC upon request. 11. All electrical equipment brought into the Center by the Licensee must comply with all rules and regulations of city, state, and federal governments. 12. Any use and/or change of rigging and equipment must be approved in advance by TPAC s Technical Director. 13. The Licensee shall not allow nails, tacks, stage screws, or similar articles to be driven or placed in any part of the Center without prior approval of TPAC s Technical Director. Repair costs will be the sole responsibility of Licensee. 14. The Licensee may not use a forklift on any stage. 15. The facilities are a place of public accommodation and are accessible to disabled persons in compliance with Titles II & III of the Americans with Disabilities Act (ADA). The Licensee may not allow any of its artists, employees, contractors, agents, invitees, or any other persons it permits on the premises to render the facilities inaccessible to disabled persons or otherwise cause the facilities to be out of compliance with the ADA. In the event the B-2

20 Policies and Procedures Licensee permits any person to render the facilities inaccessible to disabled persons or otherwise cause the facilities to be out of compliance with the ADA, the Licensee must immediately remove the cause and return the facilities to compliance. 16. THE EVENT TECHNICAL DIRECTOR MUST BE INFORMED AT LEAST FIFTEEN (15) BUSINESS DAYS IN ADVANCE ANYTIME CHEMICAL SMOKE OR HAZE IS USED IN ORDER TO ENSURE THAT BUILDING MANAGEMENT IS INFORMED AND PROPER SAFETY PRECAUTIONS ARE TAKEN. 17. Use of the loading dock must be approved in advance by the TPAC Technical Director. Rental of TPAC spaces does not imply the use of the loading dock for anything other than loading or unloading equipment. Parking on the loading dock is not permitted for any reason other than immediate loading and unloading. Any personnel not directly associated with driving or directing vehicles entering the loading dock must enter the Venue through the stage door. No foot traffic will use the loading dock to enter or exit the Venue. TECHNICAL LABOR POLICIES AND PROCEDURES 1. TPAC Technical Director must be on duty at any time Licensee s production personnel are in the Center. 2. Minimum crew call will be four (4) hours for load-in, rehearsals, performances, and load-out. All billing for labor will be assessed in half hour increments. 3. Meal breaks are to be allowed after each five (5) hours and no earlier than three (3) hours of work. The entire crew will participate in this break. Meal breaks may be taken by departments as mutually agreed upon by the Licensee and the Event Technical Director. If meal breaks are not observed, the Licensee will be charged a meal penalty rate (one and one-half times the applicable hourly rate) after five (5) hours of work and until a meal break is observed or the end of the call is reached. In lieu of a full hour break, the Licensee may furnish a meal for all technical staff on call and take less than one (1) hour, but not less than one-half (½) hour. No time shall be deducted for breaks of less than one (1) hour. All crew members shall be guaranteed two (2) hours minimum of work following a one (1) hour meal break. If a meal break in excess of 90 minutes is taken a new four (4) hour minimum call will ensue. Overtimes rates apply to all technical staff, including department heads. 4. During any call, the technical staff will be given a minimum of one (1) break of fifteen (15) minutes after three (3) hours and no earlier than two (2) hours of work in one five (5) hour period and two (2) breaks if the call is over five (5) hours. This break procedure starts over after the first eight (8) hours worked. 5. An overtime rate (one and one-half times employee's prevailing rate) will be charged for each hour worked over eight (8) hours in one day and for each hour worked over forty (40) regular hours in one week. Overtimes rates apply to all technical staff, including department heads. 6. There will be an eight (8) hour rest period between calls across multiple days of the same production or an overtime rate (one and one-half times employee's prevailing rate) will be charged until an eight (8) hour rest period is observed. Overtimes rates apply to all technical staff, including department heads. B-3

21 Policies and Procedures 7. An overtime rate (one and one-half times employee s prevailing rate) will be charged for any hours worked between 2:00 a.m. and 6:00 a.m. Overtimes rates apply to all technical staff, including department heads. 8. Double time will be charged for all work performed on the following holidays or the day TPAC chooses to observe these holidays: New Year s Day; Easter; Memorial Day; Independence Day; Labor Day; Thanksgiving Day; Christmas Eve; and Christmas Day. 9. The Licensee must give the TPAC Technical Director forty-eight (48) hours notice of its intent to cancel any crew prior to a scheduled call. Failure to inform the TPAC Technical Director will result in an automatic charge to Licensee equal to the cost of four (4) hour work by all personnel who were scheduled but did not work. 10. TPAC Technical Director will assist the Licensee in adhering to the preceding Policies and Procedures. It is, however, the responsibility of the Licensee to schedule the Event in such a manner as to comply and avoid penalty. 11. Riggers installing or removing chain motors overhead will be charged at a premium rate. Overtime rates will be charged where applicable. HOUSE POLICIES 1. Up to three (3) tables, clothed and skirted, with chairs and up to three (3) easels will be provided and set up in the lobby at no charge so long as requests for such items are received at least three (3) days prior to the Event. Labor required to set up additional tables and chairs will be charged to the Licensee. Tables will not be added during performance times. Please contact TPAC Event Management to request special lobby set up needs. 2. Labor to hang standard banners in the James K. Polk Theater and the Andrew Johnson Theater will be provided at no charge provided the request is communicated to TPAC at least three (3) days prior to the Event. These banners must be delivered to TPAC by no later than one (1) day prior to the start of the Event or as approved by TPAC Management. Please contact TPAC Event Management to request special lobby set up needs. There is no system in place to hang banners at War Memorial Auditorium Lobby or Jackson Hall Lobby. Please contact TPAC Event Management to discuss possible options in displaying banners at these Venues. 3. Licensee must inform TPAC Event Management forty-eight (48) hours before a performance if program inserts will be used. Program Inserts must be delivered at least 90 minutes prior to curtain. Late arrivals will be stuffed prior to the next performance. More than three (3) inserts require additional usher time, and this charge will be billed to the Licensee. 4. Requests for easels, tables, and cloths are on a first come, first served, space available basis. Last minute requests may not be readily accommodated. 5. Storage for merchandise is limited. Therefore, only the merchandise to be sold during the Event can be brought to the front of the house. 6. The Licensee should not leave its merchandise or ticket tables unattended before, during, or after events. TPAC does not accept responsibility for Licensee s front of house setup, including merchandise, displays, or other items left unattended. B-4

22 Policies and Procedures 7. Remaining programs, inserts, or other items (for example: promotional, development or marketing items) left behind after the final Performance will be discarded within 24 hours of that Performance. 8. The Licensee should submit a late seating policy to the Venue TPAC House Manager no later than one (1) week prior to the event. In the absence of the Licensee s policy, House Management will handle late seating at its discretion. The policy will not be changed during the first performance, but can be modified prior to the next performance. 9. Logistics for all backstage activities, including meet and greets, VIP Receptions and other events must be coordinated with TPAC Event Management at least (14) calendar days prior to the load-in of the event or additional fees may be charged. Any merchandise fulfillment by the Tennessee Performing Arts Center for VIP, meet and greet, or any other audience experience may incur additional fees. 10. TPAC requires seven (7) calendar days advance notice for front of house staffing for any added Performances not previously scheduled including, but not limited to invited dress rehearsals, sponsored dress rehearsals, corporate performances etc.. ALCOHOL AND FOOD RELATED POLICIES 1. As the authorized license holder, TPAC is responsible for the serving of alcoholic beverages in certain designated areas of the performing arts center and War Memorial Auditorium. TPAC follows and strictly adheres to the alcoholic beverage laws established by the State of Tennessee and Metro Nashville. In no event shall Licensee be entitled to sell or distribute alcoholic beverages without prior written approval from TPAC Food and Beverage Management and only with proper State and Metro licensing. 2. The authorized alcohol licenses may limit the locations where alcoholic beverages are served and what beverages may be served. Alcoholic beverages may not be taken into the State Museum area, the courtyard at War Memorial, or other areas outside the designated areas of the Center without special permission and appropriate permits. 3. TPAC reserves the right to close serving areas at any Event where the serving of alcohol may cause a dangerous situation. TPAC shall use its sole discretion in serving persons believed to be intoxicated. 4. TPAC shall supply all product and labor necessary to backstage hospitality service to guests and artists at the cost of the Licensee. Requests for an exception to this rule must be submitted in writing no later than thirty (30) days prior to the start of the first Performance of the Licensee s engagement to the TPAC Food and Beverage Manager whose decision is final. 5. Special functions that include food and beverage service beyond the normal concessions at Events must be coordinated with TPAC Food and Beverage Management and/or TPAC Event Management. Depending on the nature of the Event, TPAC may be able to provide complete service or may authorize the hiring of an outside caterer to provide the food portion of the function. A menu and price list of TPAC s food and beverage items is available from the TPAC Food and Beverage Management. B-5

23 Policies and Procedures TENNESSEE STATE SALES & AMUSEMENT TAX 1. TPAC is required to collect and pay to the State of Tennessee sales tax of 9.25% on the following items: a) Equipment and/or services from an outside vendor arranged by TPAC as specified in Article 2(c)(vi) of the Commercial License Agreement. b) Consumable items purchased from TPAC. 2. Licensee is required to make an Amusement Tax Payment, as specified in Article 2(c)(ix) of the Commercial License Agreement, to the State of Tennessee in an amount equal to 9.25% of the face value of all tickets sold Applicable tax will be deducted from box office receipts at show settlement and TPAC will pay amusement tax to the State on behalf of Licensee. 3. Licensee is not subject to the 9.25% State of Tennessee Sales Tax or the 9.25% Amusement Tax described in 1 and 2 above if: You are a certified exempt 501(c)(3) non-profit organization and have a Blanket Certificate of Exemption from the Tennessee Department of Revenue on file in our office prior to your event. You have a Tennessee State Sales Tax number and have a signed Blanket Certificate of Resale with your sales tax number on file in our office prior to your event. 4. Complimentary tickets used in trade are subject to Tennessee Trade and Barter tax. 5. Licensee may direct questions about either Tennessee sales tax or the amusement tax to a tax specialist with the Tennessee Department of Revenue by calling (615) or writing to Tennessee Department of Revenue, Attn: Ms. Kayla Hampton, PO Box , Nashville, TN Licensee may be required to file a Metropolitan Nashville & Davidson County business tax return annually for all business conducted in Nashville &/or Davidson County, not just business related to events held at TPAC. Licensee may obtain more information by consulting the Nashville & Davidson County Clerk s Office by logging on to or calling (615) TPAC will not be responsible for deducting this tax from settlement or remitting the tax on behalf of rental clients. 7. All tax rates stated above are subject to adjustment per applicable taxing authority. B-6

24 Policies and Procedures TICKETING POLICIES AND PROCEDURES 1. When pre-paid or complimentary tickets are to be distributed to patrons by the Licensee prior to a Performance at a location other than the TPAC Box Office, a written account of patrons names and/or group name and where they may pick up their tickets must be provided to the TPAC Box Office at least two (2) hours prior to curtain. 2. For shows that are NOT night-of-show settlements: Four (4) calendar days following the run of any production the ticketing reports will be considered final. Adjustments by the Licensee made to ticket holds or accounts must be made before the end of this four (4) day period. After this grace period, amounts on Ticketing System reports are the figures upon which TPAC will settle. There will be no exceptions to this policy without notice in advance of the final day within the four (4) day period. 3. Any additional cost/fees such as lifts, bumps, or mark-ups must be processed through the Tennessee Performing Arts Center, and by extension its ticketing system, and may be included in the event gross sales. Additional fees may apply. 4. Pre-existing ticketing reports must be requested at least three (3) days in advance. Should a custom report be needed, it may take longer than this to create, set-up, test, and execute. Licensee will be notified of any delay and anticipated delivery date. 5. TPAC will provide, upon request, an electronic file of Single Ticket Buyers marketing data consisting of only those consumers who have given direct permission to receive marketing materials. A full listing of Licensee consumer marketing data can be accessed upon special request to TPAC Box Office Management. Licensee must request files in writing and allow three (3) business days for the TPAC Box Office to process. 6. All complimentary ticket requests to be filled by the TPAC Box Office must arrive at least twenty four (24) hours in advance of curtain. All requests for complimentary ticket processing and pre-printed tickets must be faxed, ed, or delivered in writing. 7. All Will Call tickets must be delivered to the TPAC Box Office no later than ninety (90) minutes prior to curtain. 8. Licensee may request for lost or stolen tickets to be reprinted by TPAC, or Resident Companies may print them at their own office. All reprinted tickets, regardless of where they were physically printed, will be held at will call and may not be mailed. A fee will be assessed to the customer for reprints. 9. Licensee must have a representative present in or near the box office 90 minutes prior to curtain for each performance to address potential questions or problems. Constant cell phone contact is required of all representatives. 10. For security reasons, no merchandise or tickets may be left or stored in the box office(s) at any time. This is because the box office locations near each theater are not enclosed behind a locking door. Only box office personnel and the Licensee s representative are allowed in the box office(s). B-7

25 Policies and Procedures 11. The TPAC Box Office has the right to place holds on the system in order to secure seats for purchase, customer service issues, ect. 12. All TPAC holds will be released prior to showtime on the following schedule. TPAC Contractual to Sell holds will be sold and TPAC Contractual to Comp holds are available for comp use. The numbers below are our standard number of holds per performance. If different holds are negotiated, the amounts listed in the Ticketing Contract (Schedule A) will supersede the amounts below; however, they will be released in the same manner. JACKSON 16 to Sell Release 8 at 72 hours Release 4 at 24 hours Release 4 at 2 hours POLK 10 to Sell Release 2 at 72 hours Release 4 at 24 hours Release 4 at 2 hours JOHNSON 8 to Sell Release 2 at 72 hours Release 2 at 24 hours Release 2 at 2 hours WAR MEM. 10 to Sell Release 2 at 72 hours Release 4 at 24 hours Release 4 at 2 hours 8 to Comp Release 4 at 72 hours Release 4 at 2 hours 6 to Comp Release 2 at 72 hours Release 4 at 2 hours 4 to Comp Release 2 at 24 hours Release 2 at 2 hours 6 to Comp Release 2 at 72 hours Release 4 at 2 hours 13. TPAC Box Office Hours a) The main TPAC Box Office hours are: Monday thru Friday 10:00 am to 5:00 pm (except on show days). If there is a show in-house, the corresponding theater box office will open 90 minutes prior to the show. b) TPAC Ticket sales phone room hours are: Monday thru Friday 10:00 am to 6:00 pm and on Saturday 10:00 am to 2:00 pm. TPAC reserves the right to employ a 3 rd party phone center at its discretion. c) TPAC Ticket Services will observe all TPAC Holidays and will be closed on New Year s Day; Easter; Memorial Day; Independence Day; Labor Day; Thanksgiving Day; Christmas Eve and Christmas Day. 13. Venue Specific Box Offices and how they work: a) These offices will serve the specific venue only and is located in the lobby of each theater, with the exception of Johnson Theater which operates from the main TPAC Box Office on G-Level. All tickets printed by the Licensee are to be delivered to these offices stuffed and labeled ninety (90) minutes prior to curtain. The box office will be open to the public ninety (90) minutes prior to curtain at each venue location. b) Due to the nature of the lobby space, War Memorial Auditorium box office will close as soon as the headliner takes the stage and there will be no intermission sales. c) At the War Memorial Auditorium, a Licensee s Representative may be asked to handle all Will Call ticketing. The need for a Licensee s Representative to handle Will Call will be addressed on a case by case basis. Need is based on the size of Will Call. B-8

26 Policies and Procedures d) Venue Box Offices will remain open through the first intermission. In the event that a Performance does not include an intermission, the venue box office will close at the discretion of TPAC Management in coordination with the Licensee. ADVERTISING 1. All advertising must include the TPAC Box Office, and In the event of Group Sales being offered separately from single ticket sales, a 2 nd phone number may be used for Group Sales, For 30 days prior to any ticketed Performance, up through the night of the Performance, the title, date, time, and theater space will be displayed in rotation on the marquee with other TPAC events (non-ticketed events may appear on the marquee for a fee). Each Performance appears once approximately every 10 minutes between 6:00 am and 12:00 am midnight. Stars and Name in Title Sponsors may be included on the marquee, subject to the approval of the Tennessee Performing Arts Center on a case by case basis. There is no additional charge to the Licensee for marquee promotion. 3. Please request a current TPAC Marketing Services Guide for the most up to date offerings from our in-house agency to assist in the promotion and publicity of your Event. 4. TPAC ticket sales phone room hours are: Monday thru Friday 10:00 am 9:00 pm and Saturday 10:00 am to 2:00 pm. TPAC reserves the right to employ a 3 rd party phone center at its discretion. B-9

27 ANDREW JOHNSON THEATER

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36 Andrew Johnson Theater STAGE SPECIFICATIONS Dimensions: Stage: Grid: wide x 54 6 deep Because Johnson Theater is a multi-form space, performance dimensions are arbitrary until production requirements, seating requirements and seating bank configurations are decided upon. There is a storage area beneath the control room measuring 59 0 x high egg crate catwalk type arrangement. No permanent rigging. Seating is normally in the Long Thrust configuration. The configuration may be changed for the event but must be restored to the Long Thrust configuration at load-out. ELECTRICS Andrew Johnson Theater includes two (2) ETC Sensor NET3 dimmer racks. Console interface is via Ethernet connection. An independent DMX interface for touring consoles does NOT exist. The catwalk has amp circuits. A pipe grid hanging between the catwalk and cyc wall includes one raceway with amp circuits. A limited number of constant and relay modules are available. All circuits are pin connectors with ground. The Lighting Console is an ETC Ion. Lighting Description Available on Request Fresnels Strand Fresnel (1kw) 45 PAR Chavet Colorado Tour 2 Zoom LED Pars 18 Ellipsoidals ETC Source to 30 Zooms / 750 watts 24 ETC Source to 50 Zooms / 750 watts 24 ETC Source 419 / 575 watts 10 ETC Source 426 / 575 watts 33 ETC Source 436 / 575 watts 24 ETC Source 450 / 575 watts 8 Cyc Lights Selecon PL Cyc Lights 20 Control Systems ETC Ion. 1 Dimming ETC Sensor AF-20 amp Net 3 dimmers 192 DUE TO STRICT FIRE LAW REGULATIONS, SEVERE LIMITATIONS ON STAGING AND SET CAPABILITIES ARE IN EFFECT. PLEASE CONSULT TECHNICAL DIRECTOR PRIOR TO DETERMINING FLOOR PLANS. E-9

37 Andrew Johnson Theater AUDIO SYSTEM Andrew Johnson Theater is furnished with four permanently mounted Meyer UPJ- 1XP speakers aimed to cover the normal thrust seating with a UMS-1XP Sub. All are connected to separate outputs. The main seating bank is in stereo while the outside seating banks are mixed mono. The console is a Soundcraft Vi4-48 with a single stage box. There is an infra-red system for hearing-impaired patrons. This is fed from a microphone and amplifier separate from the normal PA channels. PAGE SYSTEM The backstage page system is based on a TOA 900 mixer/ A-924 amplifier with page mute over program and easily accommodates visiting companies page inputs. The page is available in the dressing rooms and corridors. Page microphones are located in both control rooms and may be patched to other locations as required. Clear Com There is a three channel Clear Com system with connections through out the theater. Belt packs and Beyer headsets will be provided as required. A set of Clear Com Wireless RF w/ 2 Belt Packs- Tx-191.2, Rx , Rx is also provided. Secondary Systems All Dressing Rooms, Green Rooms, Stages, and Control Rooms are wired for Telephone service. Phone placement and hook-ups requires advance arrangement. A small Press Splitter is available for connecting members of the broadcast media when requested and approved. 7 E-10

38 Miscellaneous Information Medical Emergency Medical Personnel Personal Services Production Services Catering Hotels Transportation Places to Eat

39 Miscellaneous Information MEDICAL AND EMERGENCY There are no full time medical personnel on site at the Tennessee Performing Arts Center. There are, however, emergency first aid kits available throughout the facility. These kits carry supplies to handle small, minor injuries. In the event of a major medical emergency, Baptist Hospital and Centennial Medical Center are approximately two miles away. Vanderbilt University Medical Center is approximately four miles away. Metro Nashville has emergency vehicles approximately one half mile from the Tennessee Performing Arts Center. All hospitals and medical centers listed below have fully staffed emergency clinics capable of handling any major illness or accident. St. Thomas Midtown Hospital 2000 Church St. Nashville, TN Emergency Pavilion General Information Patient Information Admitting Office Physician Referral Centennial Medical Center 2300 Patterson St. Nashville, TN Emergency Room General Information Patient Information Billing Inquiries Physician Referral Vanderbilt University Medical Center 21st Avenue S and Garland Ave. Nashville, TN Emergency Room General Information Patient Information Billing and Insurance Poison Center Physician Referral Metro Ambulance 911 H-1

40 Miscellaneous Information MEDICAL PERSONNEL Allergy & Asthma Specialist: Chiropractor: Dentist: Family & Occupational: Massage Therapist: Michael P. Miller, M.D Church Street Nashville, TN (615) (615) Fax Action Chiropractic Dr. Casey Bearden 6410 Charlotte Ave., Suite 101 Nashville, TN (615) Mon., Wed. 9am 1pm Closed Tuesdays Thurs. 2pm 6pm Fri. 9am 1pm *After hours emergency no: (615) Green Hills Dental Group Dr. John Farringer, III 4205 Hillsboro Road, Ste. B105 Nashville, TN (615) Mon. Wed. 7:30am 4:30pm Thurs. 7:30am 12pm 3 rd and Church Healthcare 301 Church St. Nashville, TN (615) Mon. Fri. 9am 5pm *Also offers massage and chiropractic services Henry Cannon, LMT 631 W Iris Dr. Nashville, TN (615) Mon. Sat. 10am 8pm Sun. 12pm 6pm (By appt. only) Body and Sole Julie Lowery, LMT th Ave. N, Suite 104 Nashville, TN Mon. - Fri. 9:00am 6:15pm H-2

41 Miscellaneous Information OBGYN: Pet Emergency Services: Physical Therapist: Podiatrist: Sports Medicine: Centennial Women s Hospital 2221 Murphy Ave. Nashville, TN (615) Nashville Pet Emergency Clinic th Ave. S Nashville, TN (615) Mon. Fri. 6pm 7am Sat. Sun (Mon 7am) Open 24 hrs Susan Underwood Physical Therapy 2021 Richard Jones Rd., Suite 180 Nashville, TN (615) Mon. Thurs. 7am 4:30pm Fri. 7am 12:30pm Green Hills Foot Care Center Dr. Sheila Schuler 4121 Hillsboro Pike, Suite 207 Nashville, TN (615) Mon. Fri. 8:30am 5pm Vanderbilt Sports Medicine Medical Center East, South Tower 1211 Medical Center Drive Nashville, TN (615) Mon. Fri. 8am 5pm Nashville Sports Medicine and Orthopedic Center 2011 Church Street, Suite 100 Nashville, TN (615) Mon. Fri. 8am 5pm Throat Specialist: Vanderbilt Voice Center Medical Center East, South Tower st Ave. S, Suite 7302 Nashville, TN (615) Mon. Fri. 8am 5pm *Answering service pages on-call doctor after hours H-3

42 Miscellaneous Information Veterinarian: Harris Veterinary Clinic Dr. Frank M. Harris, Jr. DVM 6410 Charlotte Pike, Suite 109 Nashville, TN (615) Mon. Fri. 7:30am 6pm Sat. 7:30am 12pm H-4

43 Miscellaneous Information PERSONAL SERVICES Laundry Mats Harding Place Coin Laundry 11 Harding Mall Nashville, TN (615) Mon Sun: 7:00 am 10:00 pm Maytag Just Like Home Landry 2635 Franklin Pike Nashville, TN (615) Mon Thu: 7:00 am 9:00 pm Fri Sun: 7:00 am 10:00 pm Dry Cleaning Nashville Cleaners st Avenue South Nashville, TN (615) Costume / Make-Up Performance Studios 523 Thompson Lane Nashville, TN (615) Mon Fri: 10:00 am 5:00 pm Sat: 10:00 am 2:00 pm Shoe Repair TJ Shoe Repair 530 Church Street Nashville, TN (615) Sunshine Laundry Mat 204 Thompson Lane Nashville, TN (615) Mon Sun: 7:00 am 10:00 pm Nicholson Cleaners 419 Gallatin Road Nashville, TN (615) Mon Fri: 7:00 am 6:00 pm Sat: 8:00 am 3:00 pm Bittner s Formal Wear 2817 West End Avenue Nashville, TN (615) Peabody Shoe Repair 718 Thompson Lane Suite 105 Nashville, TN (615) Pharmacy Walgreens th Avenue North Nashville, TN (800) H-5

44 Miscellaneous Information PERSONAL SERVICES Fitness Centers YMCA Downtown 1000 Church Street Nashville, TN (615) Centennial Sportsplex th Avenue North Nashville, TN (615) goperformance & Fitness Gym th Avenue South 952 Main Street Cummins Station #149 Nashville, TN Nashville, TN (615) (615) Post Office Arcade Station 16 Arcade Nashville, TN (615) Mon Fri: 8:30 am 5:00 pm Grociers Puckett s Grocery & Restaurant 500 Church Street Nashville, TN (615) Mon Thu: 7:00 am 10:00 pm Fri Sat: 7:00 am 11:00 pm Sun: 7:00 am 4:00 pm The Turnip Truck 970 Woodland Street Nashville, TN (615) Local / Organic Grocery & Deli Mon Sat: 8:00 am 8:00 pm Sun: 9:00 am 7:00 pm Main Post Office 525 Royal Parkway Nashville, TN (615) Mon Fri: 8:00 am 9:00 pm Sat: 9:00 am 8:00 pm Sun: 10:00 am 6:00 pm HG Hill Urban Market 415 Church Street Nashville, TN (615) Mon Sat: 7:00 am 9:00 pm Sun: 8:00 am 9:00 pm Nashville Farmer s Market 900 Rosa L Parks Boulevard Nashville, TN (615) Farmers Market w Food Court Mon Sun: 8:00 am 6:00 pm H-6

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