LIVE IT & LEARN IT FAM tours. FREE FAM for qualifying travel agents! (see inside)

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1 LIVE IT & LEARN IT FAM tours FREE FAM for qualifying travel agents! (see inside)

2 experience more. sell more. How do I get a FREE FAM? Free FAM! Book 15 or more passengers on the same air-inclusive tour of equal or higher value within 12 months of the FAM s return, or 100,000 in revenue, and you will be entitled to a 100% rebate of your FAM cost (based on the twin rate) What is a Familiarization tour (FAM)? It s been proven that you have greater success selling a tour when you have actually been to the destination. A Collette FAM gives you the opportunity to experience both the destination and the service provided by Collette. Why travel on a FAM trip? New to Collette? Our FAMs showcase how we operate as a company, the quality of our product, and our commitment to service. FAMs provide travel agents with a taste of the destination information that you can bring back home to your clients and groups. FAMs allow you to network with other travel professionals. What s included? Land only unless otherwise specified; ask about our air add-on from your airport. Most meals are included. The number of meals will be on your final documents, which are sent approximately two weeks prior to departure. Who qualifies to travel on a FAM? FAMs are limited to travel agents with active IATA cards. the advantage of being there We know because we go. The Collette team lives by that philosophy. Collette employees have the opportunity to visit the most wonderful spots around the globe. Whether it s holding our annual sales meeting in New Zealand or travelling to Beijing to create the next great travel experience, it s the only way to truly be a destination expert. Know Because YOU Go. At Collette we believe that it s vitally important to experience as many destinations as possible. And why not when we are working in the world s greatest industry. Yet, it s just as important for our agent partners to see first-hand how we operate our tours. From the guest service to the experiences themselves it all creates what we call the Collette Difference. How and when will I be notified if I am accepted on a FAM? You will be notified by that your application was received. Then, within 30 days of receipt of the application, you will be notified if you have been confirmed. When is payment due? The 250 deposit plus Travel Protection Plan fee (optional) is due upon confirmation and booking. The final payment is due 120 days prior to departure. How do I apply for a Collette FAM? Apply online at gocollette.com/agentfam, or fax your application to

3 Credit: Kakslauttanen Arctic Resort, Lapland, Finland HIGHLIGHTS OF SOUTH AMERICA 3 Nights Buenos Aires, 2 Nights Iguassu, 3 Nights Rio de Janeiro 10 Days May 13-22, 2018 Buenos Aires, Recoleta Tour, Tango Show, Traditional Estancia Asado Lunch, Iguazu Falls, Rio de Janeiro, Sugarloaf Mountain, Corcovado, Christ the Redeemer THE NORTHERN LIGHTS OF FINLAND 3 Nights Helsinki, 3 Nights Kakslauttanen 8 Days Sept Oct. 7, 2018 Arctic Resort, Lapland Region, Husky Safari, Northern Lights Searches, Lappish Cuisine, Santa s Village Meet & Greet, Reindeer Northern Lights Adventure, Helsinki City Tour Substitute activities will be provided dependent on snowfall COSTA RICA: A WORLD OF NATURE 1 Night San Jose, 2 Nights Tortuguero, 2 Nights Arenal, 2 Nights Manuel Antonio, 1 Night San Jose 9 Days October 16-24, 2018 Tortuguero National Park & Nature Cruise, Coffee Estate, Arenal Volcano, Choice of Zip Lining or Lava Field Hike, Jungle Crocodile Safari, Manuel Antonio National Park HERITAGE OF AMERICA 2 Nights Gettysburg, 2 Nights Williamsburg, 2 Nights Washington DC 7 Days November 12-18, 2018 Gettysburg, Colonial Williamsburg, Washington, D.C INDIA S TREASURES 2 Nights Delhi, 2 Nights Jaipur, 2 Nights Agra SPECTACULAR NORWAY 2 Nights Oslo, 1 Night Flam, 2 Nights Bergen 8 Days Nov Dec. 7, 2018 Delphi, Amber Fort, Pink City, Taj Mahal, Agra Fort Days April 5-11, 2019 Oslo, Viking Ship Museum, Myrdal, Flam Railway, Sognefjord, Naeroyfjord, Bergen

4 EXPLORING THE ALPINE COUNTRIES 2 Nights Vienna, 2 Nights Salzburg, 1 Night Oberammergau, 2 Nights Lucerne 9 Days April 6-14, 2019 Vienna, Salzburg, Dinner at St. Peter s Stiftskeller, Oberammergau, Lucerne SOUTH AFRICA, VICTORIA FALLS & BOTSWANA 2 Nights Johannesburg, 2 Nights Victoria Falls, 2 Nights Chobe 8 Days April 11-18, 2019 Johannesburg, Soweto, Apartheid Museum, Victoria Falls, Elephant Interaction, Chobe National Park TREASURES OF EGYPT 3 Nights Cairo, 4 Night Nile Cruise, 1 Night Aswan DUBAI & ABU DHABI 2 Nights Abu Dhabi, 1 Night Al Ain, 3 Nights Dubai 10 Days April 27 May 6, Days April 28 May 5, 2019 Cairo, Nile - West Bank, Pyramids of Giza, Luxor, Aswan Abu Dhabi, Falcon Hospital, Al Ain, Dubai, Desert Safari, Sheikh Mohammed Center for Cultural Understanding and include Intra-Tour air. MARITIMES COASTAL WONDERS 2 Nights Halifax, 2 Nights Baddeck, 2 Nights PEI, 1 Night Lunenburg 8 Days April 29 May 6, 2019 Halifax, Peggy s Cove, Cape Breton, PEI, Cabot Trail, Anne of Greene Gables House COLOURS OF MOROCCO 1 Night Casablanca, 2 Nights Fes, 1 Night Casablanca, 3 Nights Marrakech 9 Days May 10-18, 2019 Casablanca, Fes, Marrakech

5 Complete the Application Space is Limited! Application is attached, or available at gocollette.com/agentfam Dates are valid at time of printing and subject to change. Call Educational tours are created to explore the destination, and are often conducted in seasons where availability is abundant. Promotional rate tickets may be utilized for the Familiarization tour to keep the costs affordable for the participant, and therefore are subject to airline conditions of contract. In the rare instance that the scheduled flight is overbooked, the airline reserves the right to restrict the usage of the promotional ticket on the flight. The participant will be rebooked on the next available flight on the same carrier, without any other form of compensation. In turn, Collette will work with the airline and assist with any other accommodations that may be necessary to continue the educational tour. COLLETTE S TRAVEL PROTECTION PLAN Collette s Travel Protection Plan is available for an additional fee and will cover you in the event of illness, accidents, or travel and baggage delay. Payment of a per person Travel Protection Plan fee guarantees a full refund of all payments (including deposit) except for the Travel Protection Plan fee itself, in case of cancellation of travel plans for any reason prior to the day of departure. If Collette s Travel Protection Plan is not purchased, cancellation penalties may apply, when cancellation occurs within 120 days. Travel Protection Plan ranges, based on tour. Call for details., and include inter-tour air where noted. Dates are valid at the time of printing and are subject to change. Travel Industry Council of Ontario Reg.# ; B.C. Reg.# V973

6 TRAVEL AGENT INFORMATION: FAM APPLICATION name (first): (last): IATA# agency: address city: province: postal code: phone # Collette business development manager: 1. are you a home based agent? yes no 2. how many leisure agents are in your office? 3. have you travelled on a Collette FAM? yes no 4. how many passengers have you booked this year on escorted tours? last year? 5. do you promote escorted group tours? yes no 6. do you promote cruise tours or river cruises? yes no 7. who do you currently promote as your top 3 escorted tour companies? 8. list the last 3 departures (what destinations, how many passengers & how much per person?) destinations number of passengers value per person how large is your customer mailing list? how often do you your online list? how often do you mail to your customer mailing list? what travel agent consortium do you belong to? how large is your list? which 3 FAMs are you most interested in, in order of preference: Apply today, space is limited! Fax completed application to You will be contacted after your application is reviewed.