23 Your company PACIFIC RIM CRUISES: ORGANIZATION CHART. President Sven Hansen. C.E.O. Patricia Brooke. Catering Manager Marco Blanche

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23 Your company 1.67 Simon is explaining his company to Alicia. Look at the chart and listen to their conversation.

Marketing Director Dan Burgess Reservations Director Anna Maria da Silva Administration Director Rosa Wong Ships Captains Publicity Phil

Theater 1 1.67 Look at the organization chart. Listen again and underline the people Simon talks about.

Use the words in the Language Bank. What does Wanda Sikorski do? She s the Sales. 4 Josie Campbell is the new Excursions.

Look at the Transcript, then make sentences about Josie s job. 5 Describe your job in the same way.

1 23 Your company 1.67 Simon is explaining his company to Alicia. Look at the chart and listen to their conversation. PACIFIC RIM CRUISES: ORGANIZATION CHART President Sven Hansen C.E.O. Patricia Brooke V.P. Sales Olga Ivanov V.P. Operations Michael Perez Marketing Director Dan Burgess Reservations Director Anna Maria da Silva Administration Director Rosa Wong Ships Captains Publicity Phil Dawson Sales Wanda Sikorski Catering Marco Blanche Personnel Karen Skov Traveler Voyager Explorer Entertainment Director Excursions Sports Theater Look at the organization chart. Listen again and underline the people Simon talks about. 2 Find abbreviations on the chart for: Chief Executive Officer Vice President What do these abbreviations mean? Admin. Mngr. Pres. 3 Ask and answer. Use the words in the Language Bank. What does Wanda Sikorski do? She s the Sales. 4 Josie Campbell is the new Excursions. Cecilia Grant is her immediate superior. Cecilia reports to the ship s captain, Captain Carlsson. Look at the Transcript, then make sentences about Josie s job. 5 Describe your job in the same way. Culture File 23 Companies, titles LANGUAGE BANK He s in charge of publicity. She s responsible for accounts. I m the Los Angeles office. He reports to the Sales Director. They work in the Accounts Department. Her boss is the Sports. She has three assistants. I m one of her secretaries. He s my immediate superior. 31

2 23 Your company 1 Write the correct name in the sentences. Ashley Brooks CEO Anita Wilson Administration Terry Calwell Sales Pam Sidney Personnel Karin Schulz Publicity Carl Green Accounts Director a Carl Green is in charge of accounts. b is responsible for publicity. c is in charge of administration. d is responsible for selling the products. e is responsible for the staff. f is the big boss! 2 Match the beginnings and ends of the sentences. a Dave Morris is my immediate superior b Cherie Black is in charge for health and safety c Rachel Zinno is responsible the company d Carmen Hutton reports of public relations e Linda Smith is a salesman. f Henry Dim runs to the Financial Director Practice Book 3 Write the negative and question form. a They work on a ship. They don't work on a ship. Do they work on a ship? b She s American. c His sister can speak Chinese. d Her boss has a Porsche. e The train leaves at 10:00 a.m. f There are a lot of people here. If you need help, use Grammar Files 1, 3 and

Culture File 21, Unit 21 Topics of conversation People use neutral topics in small talk. Don t ask personal questions (Are you married? Do you have any children?) at the beginning.

Your journey is also an excellent topic, as is a polite question about hotels. Your home town is a neutral topic too.

3 Culture File 21, Unit 21 Topics of conversation People use neutral topics in small talk. Don t ask personal questions (Are you married? Do you have any children?) at the beginning. Don t ask questions about things people may have strong opinions about. Politics is not a good topic for small talk, but the weather is. Your journey is also an excellent topic, as is a polite question about hotels. Your home town is a neutral topic too. Culture File 22, Unit 22 Routines Office hours and factory hours are a little different in North America and Britain. American workers usually begin work a little earlier and finish a little earlier. In hotter countries, businesses sometimes have a two or three hour lunch break then work later in the evening. Nowadays many offices have flexi-time. Culture File 23, Unit 23 Companies, titles Corporations are large companies. American companies usually have Inc. (incorporated) in their names Pacific Rim Inc. Corporations have a President and some VPs (Vice- Presidents). A director is in charge of a department Sales Director, Administration Director. A British company is a plc (public limited company) or Ltd (limited company) Pacific Rim (UK) plc, Pacific Rim Ltd. The boss is usually called the Managing Director. Culture File 24, Unit 24 Paying Who pays in a business situation? It s usually the host, not the visitor. In Unit 24 Alicia offers to pay, and Simon says that the company is paying, not him. In Britain and North America, lunch breaks are short and people don t usually drink alcohol at lunchtime. 161

WRITING ACTIVITY A TXT MSGN (Text messaging) Nowadays most business people in the UK and in the US have mobile phones.

New technology needs new words, and so there is a new verb in everyday English: to text = to send a written message (SMS) via a mobile phone.

Match these short forms with their meanings: 2DAY L8 MSG SRY NE1 PCM XLNT B4 CU L8R PLS THX late sorry today please call me message excellent anyone see you thanks

4 WRITING ACTIVITY A TXT MSGN (Text messaging) Nowadays most business people in the UK and in the US have mobile phones. Note: British = mobile phone American = cell phone In English the word handy means useful or convenient, and is not a name for a kind of telephone! New technology needs new words, and so there is a new verb in everyday English: to text = to send a written message (SMS) via a mobile phone. For example: Text me when you arrive. Most people use short forms, or abbreviations, when they write text messages. 1. Match these short forms with their meanings: 2DAY L8 MSG SRY NE1 PCM XLNT B4 CU L8R PLS THX late sorry today please call me message excellent anyone see you thanks please before later But don't worry! It's not necessary to learn all the short forms. If you read the text out loud (using English pronunciation) you will be able to understand it. 2. Try this one: HI KEN, RU OK? DO U NEED NE MINERAL WATER 4 THE PARTY 2NITE? PLS TXT ME B4 5. CU L8R, JOSIE Now write Ken's reply to Josie. 139

1. Read this short e-mail. Is it formal or informal? Write a short reply using the information in the box below. Hi Ken How are things? Do you need any mineral water for the party tonight?

See you later Josie fine 10 litres 8pm thanks 2. Read Jack Hudson's e-mail below. Is it formal or informal? Dear Ms. Hunt Thank you for your e-mail enquiring about Absolutely Arizona Mineral Water.

5 1. Read this short . Is it formal or informal? Write a short reply using the information in the box below. Hi Ken How are things? Do you need any mineral water for the party tonight? We've got hundreds of litres of Absolutely Arizona left over from the last cruise. How many shall I bring? Looking forward to the party. BTW, what time does it start? See you later Josie fine 10 litres 8pm thanks 2. Read Jack Hudson's below. Is it formal or informal? Dear Ms. Hunt Thank you for your enquiring about Absolutely Arizona Mineral Water. I would like to confirm your order for 600 litre bottles of Absolutely Arizona Mineral Waters. Unfortunately you did not state whether you prefer still or sparkling water. Shall we send 300 litres of each? We can deliver the order on Wednesday morning. Will 10 o'clock suit be alright? There is no delivery charge on orders of 500 litres or more. Thank you once again for your order. Sincerely yous, Jack Hudson Senior Sales representative Absolutely Arizona Mineral Water Complete the that Marsha Hunt sent to Jack Hudson to get this reply. Use the information in the box to fill in the gaps. Don't forget to use the best opening and closing phrases. 142 cruise departing next Thursday delivery charge order 600 litres your recent visit when you can deliver. Following to our offices, we would like to..of Absolutely Arizona Mineral Water for our. Please let me know. and if there is a.

ENGLISH FILE Beginner

ENGLISH FILE Beginner 8 Grammar, Vocabulary, and Pronunciation A GRAMMAR 1 Write can or can t to complete the dialogues. Example: A Can I park here? B No, you can t. 1 A Where I park? B You can park in the town centre. 2 A