Creating Your Self-Storage Security Program: Tools and Practices

Transcription

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2 Creating Your Self-Storage Security Program: Tools and Practices Presented by Hani Elgebaly, CEO AvidBeam Michael Gutmann, Owner, Reed Market Storage

3 RMS Customer Profile (52/52) RV/Boat Commercial Residential

4 It s All About Maximizing Income Self-storage is a source of income. Q: How to maximize income? A: Keep costs down. Q: How to keep costs down? A: Automation. (And watch every penny.)

5 The Self-Storage Cost Advantage 60% Operating Costs as a % of Revenue 50% 40% 30% 20% 10% 0% Apartments Self-Storage

6 Costs Are Key: Value, DSCR, LTV* Monthly Revenue $20,000 Annualized $240,000 Operating Costs 20% NOI $192,000 Taxes $15,000 After-Tax Net $177,000 Cap Rate 7.5% Value $2,360,000 Monthly Revenue $20,000 Operating Costs 20% NOI $16,000 Debt Service (PIT) $8,000 DSCR 2.00 Principal $1,000,000 Value $2,360,000 LTV 0.42 Selling Income, refinancing Refinancing *Numbers are hypothetical and for explanatory purposes only.

7 Operating-Cost Dilemma Small-business profitability isn t easy. By the time The bank is paid The tax bill is paid The property manager is paid The insurance company is paid The unexpected site maintenance bill is paid The utilities are paid The CPA is paid There s nothing left for me!

8 Paradigms for Lowering Costs Reduce personnel costs how? Self-storage co-located with complementary business Reed Market Storage Service Center Onsite sales and property management Contract sales and property management Relies on security and surveillance technology

9 Security and Surveillance If something can go wrong, it will. DUI incident knocks out facility power and leaves tenant locked in unlit unit Tenant s vehicle destroys $3,000 RFID wand reader Service-center employee s dog attacks customer Snowplow operator damages large monument sign Sprinkler system failures soak tenant belongings Huge electrical storm fries poorly installed cameras Graffiti, homeless traffic, etc.

10 Security and Surveillance Facility construction, fencing options Lighting Sprinkler systems vs. firewalls Facility access: entry/exit, gates Unit access Video cameras, DVRs (with networking) Activity logs/statistics Forensics and business operational info

11 Video Cameras Entry/exit gate Facility grounds Office interior

12 Entry/Exit Camera Motion-Detection DVR Playback Accessed Online

13 Video-Camera Advances Low-res analog, no infra-red night vision Medium-res analog, e.g., 720 TV lines, infra-red Some video analytics Motion detection, perimeter detection, counting LPR, if camera proximity is very good HD (1080P) IP cameras (with infra-red) Ethernet: Cat-5, PoE, RJ45 connectors Video processing moves from DVR to camera More video analytics LPR, counting, classification, face recognition, etc.

14 IP HD Video Camera

15 DVRs/NVRs Five to 10 years ago Expensive, network/remote access difficult, clumsy UIs Really difficult to retrieve forensics Today Inexpensive and with huge disks Easy to network/use remotely, very good UIs Note: With new IP cameras, NVR is little more than a file server Forensics but no useful business info

16 Entry/Exit Logs Gate controller holds entry/exit logs Accessible over Internet Facility usage stats (manual) Can be combined with DVR data (manual)

17 Entry/Exit Logs Number of Accesses by Unit (1H 2014)

18 Entry/Exit Logs 0.2 RMS Day-of-Week Relative Access (1H 2014) Sunday Monday Tuesday Wednesday Thursday Friday Saturday

19 Entry/Exit Logs 0.12 RMS Time-of-Day Relative Access (1H 2014)

20 Gate Logs and DVR: Manual Forensics DATE TIME EVENT TYPNUMBER NAME ACCESS RELAY 12/2/2014 1:52 PM Cards Frank Admit Relay 2 12/2/2014 1:44 PM Cards Frank Admit Relay 1 12/2/ :12 PM Cards PetersAdmit Relay 2 12/2/ :00 PM Cards PetersAdmit Relay 1 12/2/ :11 AM Cards McKib Admit Relay 2 12/2/ :22 AM Cards Frank Admit Relay 2 12/2/ :12 AM Cards McKib Admit Relay 1 12/2/2014 9:46 AM Cards Frank Admit Relay 2 12/2/2014 9:05 AM Cards Frank Admit Relay 1 12/2/2014 9:01 AM Cards Frank Admit Relay 2 12/2/2014 8:57 AM Cards Frank Admit Relay 1 12/1/2014 4:51 PM Cards TompkAdmit Relay 2 12/1/2014 4:44 PM Cards TompkAdmit Relay 1 12/1/2014 4:31 PM Cards CarmicAdmit Relay 2 12/1/2014 3:57 PM Cards CarmicAdmit Relay 1 12/1/2014 3:51 PM Cards PetersAdmit Relay 2 12/2/ :00 PM Cards PetersAdmit Relay 1 12/1/2014 3:51 PM Cards PetersAdmit Relay 2 12/1/2014 3:51 PM Cards PetersAdmit Relay 2 12/1/2014 3:51 PM Cards PetersAdmit Relay 2 12/1/2014 3:46 PM Cards StewaAdmit Relay 2 12/1/2014 2:55 PM Cards Tandy Admit Relay 2 12/1/2014 2:50 PM Cards PetersAdmit Relay 1 12/1/2014 2:38 PM Cards Tandy Admit Relay 1 12/1/2014 2:03 PM Cards PetersAdmit Relay 1 12/1/2014 1:11 PM Cards MBSEFAdmit Relay 2 12/1/2014 1:02 PM Cards MBSEFAdmit Relay 1 12/1/ :59 PM Cards EmbreAdmit Relay 1 12/1/ :55 PM Cards StewaAdmit Relay 2 12/1/ :48 PM Cards PetersAdmit Relay 2 12/1/ :48 PM Cards PetersAdmit Relay 2 12/1/ :48 PM Cards PetersAdmit Relay 2 12/1/ :48 PM Cards PetersAdmit Relay 2 12/1/ :46 PM Cards StewaAdmit Relay 1 12/2/ :12 PM Cards PetersAdmit Relay 2 12/1/ :29 PM Cards PetersAdmit Relay 1 12/1/ :17 PM Cards Tandy Admit Relay 2 12/1/ :09 PM Cards Tandy Admit Relay 1 DVR is 13:01. DVR ToD was NOT rolled back 1 hour 2 Nov (US Daylight Savings) 12/1/ :44 AM Cards SchonsAdmit Relay 2 12/1/ :31 AM Cards SchonsAdmit Relay 2

21 Current Security/Surveillance Summary Key events Captured on easy-to-use DVR Manual correlation with gate logs Forensics possible, but time-consuming and error-prone Needed: new technology To automate forensics To offer business operational information

22 Video Business Analytics Advances in: Image and video processing Machine learning Video-stream management With a deployment model over the Web New tools for the small business owner

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25 Vehicle/Object Video Analytics Vehicle entry/exit counts (day/week/month) Access durations Intelligent vehicle-based access control Patterns of movement during access Density analysis (time-of-day access volumes)

26 Vehicle Recognition

27 Vehicle Counts Multiple Gates/Time-of-Day Example

28 Video Analytics Ease of Use Register with analytics vendor Download/install applet to automate video access from facility cameras/dvr Web-based user interface to access statistics, graphics, etc.

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30 Call to Action Automation to reduce operational costs New generation of video equipment and analytics for forensic and business intelligence It s happening NOW! Take advantage of the technology to improve your business

31 Contact the Presenters Hani Elgebaly CEO AvidBeam Michael Gutmann Owner Reed Market Storage

32 Thank You!

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