3200NT System 14. Service Manual. IMPORTANT: Fill in Pertinent Information on Page 3 for Future Reference

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1 3200NT System 14 Service Manual IMPORTANT: Fill in Pertinent Information on Page 3 for Future Reference

2 Table of Contents Job Specification Sheet... 3 Timer Operation... 4 System Operation In Service... 6 Flow in a Four-Unit System... 8 Timer Display Descriptions... 9 Transformer, Communications & Meter Cable Installations Network Timer Configuration Wiring Diagrams...11 Timer Operation Display Example Screens Master Programming Mode Flow Chart Master Programming Guide User Mode Programming Flow Chart Used Mode Programming Guide Diagnostic Mode Programming Flow Chart Diagnostic Display Guide & Programming Diagnostic Programming /2850/2900s Upper & 2900s Lower Power Head Assy /2850/2900s Upper & 2900s Lower Power Head Assy Parts List /3900 Upper & 3900 Lower Drive Power Head Assy /3900 Upper & 3900 Lower Drive Power Head Assy Parts List NT/2850NT Input & Output Wiring Diagram sNT Input & Output Wiring Diagram Input & Output Wiring Diagram NT Input & Output Wiring Diagram Troubleshooting IMPORTANT: The information, specifications and illustrations in this manual are based on the latest information available at the time of printing. The manufacturer reserves the right to make changes at any time without notice.

3 Job Specification Sheet Please Circle and/or Fill in the Appropriate Data for Future Reference: Programming Mode: Feed Water Hardness: Grains per Gallon or Degrees Regeneration Time: Delayed AM/PM or Immediate Regeneration Day Override: Off or Every Days Time of Day: Master Programming Mode: Valve Type: s Regenerant Flow: Downflow Upflow Brine Draw First Upflow Brine Fill First Valve Address: #1 #2 #3 #4 Display Format: US Gallons or m 3... Unit Capacity: Grains or Degrees Capacity Safety Factor: Zero or % Feed Water Hardness: Grains or Degrees System Size: 2 Valves 3 Valves 4 Valves Trip Points (Gallons or M 3 ): Trip Point 1 Trip Point 2 Trip Point 3 Trip Delays: Trip Delay 1 Trip Delay 2 Trip Delay 3 Regeneration Cycle Step #1: : : Regeneration Cycle Step #2: : : Regeneration Cycle Step #3: : : Regeneration Cycle Step #4: : : Regeneration Cycle Step #5: : : Timed Auxiliary Relay Output Window: Off or Start Time : : End Time : : Chemical Pump Output Auxiliary Relay: Off or Volume (Gallons or M 3 ) Time: : : Fleck Flow Meter Size: Paddle: Turbine: Generic Flow Meter: Maximum Flow Rate: Add Gallons every Pulses Page 3

4 Timer Operation Set Time of Day 1. Hold down the Set Up and Set Down buttons for five (5) seconds. 2. Feed Water Hardness screen displays. Press the Extra Cycle button. 3. Regeneration Day Override screen displays. Press the Extra Cycle button. 4. Set Time of Day screen displays. Press the Shift button to move the cursor to the left, and the Set Up and Set Down buttons to change the value of each number. 5. Press the Extra Cycle button 6. The unit will reprogram itself with the new Time of Day. Manually Initiating a Regeneration 1. When timer is In Service or Stand By, press the Extra Cycle button for five (5) seconds on the main screen to force a manual regeneration if another unit is not in regeneration. 2. The timer reaches Regeneration Cycle Step #1. 3. Press the Extra Cycle button once to advance valve to Regeneration Cycle Step #2 (if active). 4. Press the Extra Cycle button once to advance valve to Regeneration Cycle Step #3 (if active). 5. Press the Extra Cycle button once to advance valve to Regeneration Cycle Step #4 (if active). 6. Press the Extra Cycle button once to advance valve to Regeneration Cycle Step #5 (if active). 7. Press the Extra Cycle button once more to advance the valve back to In Service Timer Operation During Regeneration In the Regeneration Cycle step display, the timer shows the current regeneration cycle number the valve is on, or has reached, and the time remaining in that step. Once all regeneration steps are complete the timer returns to In Service and resumes normal operation. Example: 12 Minutes Remaining in Cycle 1 (Back Wash) Press the Extra Cycle button during a Regeneration Cycle to immediately advance the valve to the next cycle step position and resume normal step timing. Flow Meter Equipped Timer During normal operation the Time of Day screen alternates with the error screen (if errors are present). As treated water is used, the Volume Remaining display counts down from the calculated system capacity to zero. When this occurs a Regeneration Cycle begins if no other units are in regeneration. Page 4

5 Timer Operation Timer Operation During Programming The timer enters the Program Mode in standby or service mode as long as it is not in regeneration. While in the Program Mode the timer continues to operate normally monitoring water usage. Timer programming is stored in memory permanently. Timer Operation During A Power Failure During a power failure all timer displays and programming are stored for use upon power re-application. The timer retains all values, without loss. The timer is fully inoperative and any calls for regeneration are delayed. The timer, upon power re-application, resumes normal operation from the point that it was interrupted. NOTE: A flashing Time of Day display indicates a power outage. Remote Lockout The timer does not allow the unit/system to go into Regeneration until the Regeneration Lockout Input signal to the unit is cleared. This requires a contact closure to activate the unit. The recommended gauge wire is 20 with a maximum length of 500 feet. See P4 remote inputs in the wiring diagrams in the service manual. Regeneration Day Override Feature If the Day Override option is turned on and the valve reaches the set Regeneration Day Override value, the Regeneration Cycle starts if no other unit is in Regeneration. If other units are in regeneration, it is added to a regeneration queue. This occurs regardless of the remaining volume available. Page 5

6 System Operation In Service The system operates as part of a multi-valve regeneration system. Each valve in the system will have an active flow meter input, even in stand by. The number of valves in service depends on the flow rate. Examples of a Four-Unit System: Page 6

7 System Operation In Service Page 7

8 Flow in a Four-Unit System Page 8

9 Timer Display Descriptions CHG (Change of State) CHG will be displayed when changing from one state to another. INI (Initializing) INI will display on the screen for 30 to 45 seconds when initializing after a power failure reset or programming. Flow Indicator A rapidly flashing right and left-facing parenthesis will display on the screen. Service (SRV) SRV will display when the unit is in service. Standby (SBY) SBY will display when the unit is in stand-by. Page 9

10 Transformer, Communications & Meter Cable Installations Item A B C Description Ground Label Ground Wire from Transformer Wires from Transformer Installing and Grounding the Transformer 1. Locate the ground label (A) to find the ground screw. 2. Remove the screw and attach the transformer ground wire (B). 3. Re-attach the screw. Page 10

11 Network Timer System Configuration Wiring Diagrams Networking the 3200NT System 14 Use either a CAT3 or CAT5 Network/Communication cable. 1. Connect the network/communication cable first before programming. 2. The maximum cable lenth between timers is 100 feet. 3. Connect the same communication port to the same communication port of the next timer. Examples: Unit 1: Connect communication port A to communication port A on unit 2. Unit 2: Connect communication port B to communication port B on unit 3. Unit 3: Connect communication port A to communication port A on unit 4. The number of cables needed for setup is one less than the total number of valves. Two-Unit System = One Cable Three-Unit System = Two Cables Four-Unit Systems = Three Cables Page 11

12 Timer Operation Display Example Screens Page 12

13 Master Programming Mode Flow Chart Entering Master Programming Mode: 1. Press and hold the Shift and Set Up buttons for five (5) seconds..... Or 1. Set Time of Day display to 12:01 P.M., and press and hold the Set Up and Set Down buttons. 2. Press and hold both the Set Up and Set Down buttons for five (5) seconds. 3. Press the Extra Cycle button once per display until all displays are viewed and Normal Display is resumed. 4. Option setting displays may be changed as required by pressing either the Set Up or Set Down button. Use the Shift button to move one space to the left. 5. Depending on current valve programming, certain displays may not be viewed or set. Page 13

14 Master Programming Mode Flow Chart Page 14

15 Master Programming Mode Flow Chart Page 15

16 Master Programming Mode Flow Chart Page 16

17 Master Programming Mode Flow Chart Page 17

18 Master Programming Mode Flow Chart Page 18

19 Master Programming Guide When the Master Programming Mode is entered, you are able to set the parameters to make the controller function as needed. Depending on current option settings, some displays cannot be viewed or set. Entering Master Programming Mode 1. Press and hold the Shift and Set Up buttons for 5 seconds OR 2. Set the Time of Day display to 12:01 P.M. Go to the main time of day screen, and press the Set Up and Set Down buttons at the same time for 5 seconds. Depending on current option settings, some displays cannot be viewed or set. Exiting Master Programming Mode 1. Press the Extra Cycle button once per display until all are viewed. The Program Mode is exited and normal display resumes. 2. To exit without saving, press the Diagnostic button. Resets 1. Soft Reset: Press and hold the Set Up and Set Down buttons for 25 seconds until 12:00PM appears. 2. Master Reset: Hold the Extra Cycle button while powering up the unit. 1. Valve Type This program step selects valve models: 2750, 2850, 2900, 3150, or Use Set Up or Set Down buttons to adjust this value. Press the Extra Cycle button. 2. Regenerant Flow This program step selects how the regenerant flows through the tank. The selections available will vary depending on previously chosen valve model. DOWNFLOW (Downflow Setting) UF FILL FIRST (Upflow, Fill First Setting) UF BRINE DRAW (Upflow, Brine Draw) Use Set Up or Set Down buttons to adjust this value. Press the Extra Cycle button. Page 19

20 Master Programming Guide 3. Valve Address This program step selects 1, 2, 3 or 4 for the address within the network needed for each timer for communication. The #1 is the master which contains all programmed parameters, such as Trip Points and Trip Delays, that will be used by all timers in the network to decide for Regeneration, In Service, or Standby... Use Set Up or Set Down buttons to adjust this value. Press the Extra Cycle button. 4. Display Format This program step is used to set the desired volume display format. This option must be the same on all system units. U.S. will display volumes in gallons and is in 12 hour timekeeping. Metric will display volumes in cubic meters and is in 24 hour timekeeping. Use Set Up or Set Down buttons to adjust this value. Press the Extra Cycle button. 5. Unit Capacity This program selects the individual timer s total capacity of hardness that can be removed. The unit capacity is measured in grains if in U.S. mode and degrees in Metric mode. U.S. Range: 9,000 to 9,900,000 Grains (Default = 300,000 Grains) Metric Range: 9 to 19,900 Degrees (Default = 30 Degrees) Use the Shift button to select the digit you want to modify. Use Set Up or Set Down buttons to adjust this value. Press the Extra Cycle button. 6. Capacity Safety Factor This program step is used to adjust the capacity of the system. This is a percentage by which the unit s capacity is reduced. Range: 0 50% (Default = 0%) Use the Shift button to select the digit you want to modify. Use Set Up or Set Down buttons to adjust this value. Press the Extra Cycle button. 7. Feed Water (Hardness) This program step is used to set the feed water hardness. The system will automatically calculate volume remaining based on the System Capacity, Capacity Safety Factor and Feed Water Hardness entered. U.S. Range: gpg (Grains per Gallon)(Default = 15) Metric Range: Degrees (Default = 30) Use the Shift button to select the digit you want to modify. Use Set Up or Set Down buttons to adjust this value. Press the Extra Cycle button. 8. System Size This program step is used to set up the number of valves in the system. (2, 3, or 4). Use Set Up or Set Down buttons to adjust this value. Press the Extra Cycle button. Page 20

21 Master Programming Guide 9. Trip Points 1, 2, and 3 This program step selects up to three Trip Points programmed on the master timer only (Valve Address #1). The actual required number of Trip Points in a system is one less than the number of valves in the system. Trip Point 1 represents the system flow rate at which a second valve will be brought In Service or Standby. Trip Point 2 represents the system flow rate at which a third valve will be brought In Service or Standby. Trip Point 3 represents the system flow rate at which a fourth valve will be brought In Service or Standby. Trip Point 1 Trip Point 2 Trip Point 3 Range: GPM U.S.: Value of Trip Point 1 plus 1 to 998 U.S.: Trip Point 3 = Trip Point 2 plus 1 to 999 Range: M3M Metric: Value of Trip Point 1 plus.01 to 9.98 Metric: Trip Point 2 plus 0.01 to 9.99 Use the Shift button to select the digit you want to modify. Use Set Up or Set Down buttons to adjust this value. Press the Extra Cycle button. 10. Trip Delays 1, 2, and 3 This program step selects each Trip Delay time that is addressed with each Trip Point and will be programmed on the Master timer only (Valve Address #1). The Trip Delay time represents a minimum amount of time the system flow rate is required to be equal or greater than the Trip Points to bring a unit In Service. It also is the minimum amount of time the system flow rate is required to be less than the Trip Points to remove a unit from In Service to Standby. Trip Delay 1 Trip Delay 2 Trip Delay 3 Default: 30 Seconds Range: Seconds Range: Seconds Range: Seconds Use the Shift button to select the digit you want to modify. Use Set Up or Set Down buttons to adjust this value. Press the Extra Cycle button. 11. Regeneration Day Override This program step sets the maximum amount of time (in days) the unit can be In Service without a Regeneration. Default: OFF Range: OFF - 99 Days NOTE: If On, the screen for regeneration time will display. Use the Shift button to select the digit you want to modify. Use Set Up or Set Down buttons to adjust this value. Press the Extra Cycle button. 12. Regeneration Time This program step sets time of day for the regeneration to occur. Default U.S.: 02:00 A.M. Default Metric: 02:00 Use the Shift button to select the digit you want to modify. Use Set Up or Set Down buttons to adjust this value. Press the Extra Cycle button. Page 21

22 Master Programming Guide 13. Regeneration Cycle Step Programming... This program step programs the Regeneration Cycle step times. Up to 5 Regeneration Cycle steps can be programmed. Each step can be programmed from 0 minutes to 3 hours, 59 minutes, and 59 seconds. Regeneration Cycle Step #1: U.S. Defaults: 10 Minute Backwash, Gallons (Downflow) 60 Minute Brine Draw/Slow Rinse, Gallons (Upflow, Brine Draw First) 12 Minute Brine Refill, Gallons (Upflow, Brine Refill First) Metric Defaults: 10 Minute Backwash, m3/m (Downflow) 45 Minute Brine Draw/Slow Rinse, m3/m (Upflow, Brine Draw First) 8 Minute Brine Refill, m3/m (Upflow, Brine Refill First) Regeneration Cycle Step #2: U.S. Defaults: 60 Minute Brine Draw/Slow Rinse, Gallons (Downflow) 10 Minute Backwash, Gallons (Upflow, Brine Draw First) 15 Minute Pause, Gallons (Upflow, Brine Refill First) Metric Defaults: 45 Minute Brine Draw/Slow Rinse, m3/m (Downflow) 10 Minute Backwash, m3/m (Upflow, Brine Draw First) 15 Minute Pause, m3/m (Upflow, Brine Refill First) Regeneration Cycle Step #3: U.S. Defaults: 10 Minute Rapid Rinse, Gallons (Downflow) 10 Minute Rapid Rinse, Gallons (Upflow, Brine Draw First) 60 Minute Brine Draw/Slow Rinse, Gallons (Upflow, Brine Refill First) Metric Defaults: 10 Minute Rapid Rinse, m3/m (Downflow) 10 Minute Rapid Rinse, m3/m (Upflow, Brine Draw First) 45 Minute Brine Draw/Slow Rinse, m3/m (Upflow, Brine Refill First) Regeneration Cycle Step #4: U.S. Defaults: 12 Minute Brine Tank Refill, Gallons (Downflow) 12 Minute Brine Tank Refill, Gallons (Upflow, Brine Draw First) 10 Minute Backwash, Gallons (Upflow, Brine Refill First) Metric Defaults: 8 Minute Brine Tank Refill, m3/m (Downflow) 8 Minute Brine Tank Refill, m3/m (Upflow, Brine Draw First) 10 Minute Backwash, m3/m (Upflow, Brine Refill First) Regeneration Cycle Step #5: U.S. Defaults: 10 Minute Rapid Rinse, Gallons (Upflow, Brine Refill First) Metric Defaults: 10 Minute Rapid Rinse, m3/m (Upflow, Brine Refill First) NOTE: All above settings are factory default settings based on Regenerant Flow and Display Format. Page 22

23 Master Programming Guide 14. Auxiliary Relay Output The next two displays are part of a series of settings used to program the optional relay output. The first setting turns the output on/off during Regeneration only. The second turns the output on during Service only, every time a set volume of water used has accumulated. NOTE: When auxiliary outputs are in the OFF (default) setting, use the Set Up or Set Down buttons to set the first setting. Then press the Extra Cycle button to advance to the second setting. a. Timed Auxiliary Relay Output Window (Start & End Time Setting) This option setting consists of two displays. The first display sets the turn-on time of the output, referenced to the start of the first Regeneration Cycle. The second display sets the output turn-off time, referenced again to the start of first Regeneration Cycle. An OFF setting cancels this setting. All settings are in minutes and output timing is synchronized with regeneration cycle timing. Start Time: Anytime During Regeneration (Except Last Minute of the Regeneration Time) End Time: At start time, and anytime during the regeneration cycle. b. Chemical Pump Auxiliary Relay Output Window This option setting consists of two displays. The first display sets the volume of water flow at which the output turns on. The second display sets the on time (in seconds) of the output... U.S. Range: Gallons (1 999 Seconds) Metric Range: m3 (1 999 Seconds) Activate Output After Volume Set is Reached. Use the Shift button to move one space to the left for each number entered. Use Set Up or Set Down buttons to adjust this value. Press the Extra Cycle button. 15. Fleck Flow Meter Size (Default to Valve Type) This program step sets the size of the Fleck flow meter. 1.0 Paddle (2750 Default) 1.5 Paddle (2850/2900 Default) 2.0 Paddle (3150 Default) 3.0 Paddle (3900 Default) 1.0 Turbine 1.5 Turbine Generic Flow Meter Use Set Up or Set Down buttons to adjust this value. Press the Extra Cycle button. The following parameters are available on the 3200NT System 14 (Parameters before System Type are not included here) Valve Position Remote Lock Display Format System Capacity Capacity Safety Factor Feed Water Hardness Regeneration Time Regeneration Day Override Regeneration Cycle Step Times Auxiliary Relay Chemical Pump Output Flow Meter Size Page 23

24 User Mode Programming Flow Chart Entering User Mode: Hold the Set Up and Set Down buttons for 5 seconds. Page 24

25 1. Enter 3200NT System 14 User Mode User Mode Programming Guide Press and hold the Set Up and Set Down buttons for five (5) seconds to enter Programming Mode. When the Program Mode is entered, the Feed Water Hardness screen displays. 2. Set Feed Water Hardness Press the Shift button to move the cursor to the left, and the Set Up and Set Down buttons to change the value of each number. Press the Extra Cycle button to proceed to the next step. 3. Set Regeneration Day Override The default for Regeneration Day Override is OFF. To turn on and set the days, press the Set Down button Press the Shift button to move the cursor to the left, and the Set Up and Set Down buttons to change the value of each number. Press the Extra Cycle button to proceed to the next step. 4. Regeneration Time Regeneration Time will not be an option if Regeneration Day Override is OFF. Press the Shift button to move the cursor to the left, and the Set Up and Set Down buttons to change the value of each number. Press the Extra Cycle button to proceed to the next step. 5. Set Time of Day Press the Shift button to move the cursor to the left, and the Set Up and Set Down buttons to change the value of each number. Press the Extra Cycle button to complete the User Mode and return to the main screen. Page 25

26 Diagnostic Mode Programming Flow Chart Entering Diagnostic Mode: 1. Push and release the D button. 2. Press the Extra Cycle button once per display until all displays are viewed and Normal Display is resumed. 3. Push and release the D button at anytime during diagnostic mode and the timer will exit the mode. 4. Depending on current valve programming, certain displays may not be able to be viewed or set. Page 26

27 Diagnostic Display Guide & Programming When the Diagnostics Mode is entered, all available displays are viewed as needed. Depending on current option settings, some displays cannot be viewed. Overview Diagnostic Mode The current diagnostic will be displayed until Extra Cycle key is pressed. There is no time limit on each display. The timer will display local information, not system information. In the event of regeneration occurring while displaying diagnostics, the regeneration step and time remaining will be displayed. When regeneration has been completed, the display will return to the main screen. Entering and Exiting Diagnostic Mode Push and Release the D button to enter. Pressing the Extra Cycle button will move to the next diagnostic to be displayed. Push the Extra Cycle button once per display until all are viewed. Pressing the Diagnostic button, while in the Diagnostic Mode, will cause the unit to leave the Diagnostic Mode and return to the normal time of day display. 1. Current Flow Rate Flow Rate for this particular Timer will be calculated and displayed. Flow rates will be calculated every second. The display updates once per second. Flow rates are dependent upon the meter used... 1 Paddle Meter Maximum Flow Rate: 75 gpm (.28 m3/m) Paddle Meter Maximum Flow Rate: 90 gpm (.34 m3/m).. 2 Paddle Meter Maximum Flow Rate: 175 gpm (.66 m3/m).. 3 Paddle Meter Maximum Flow Rate: 350 gpm (1.32 m3/m).. 1 and 1.5 Turbine Meter: 75 gpm Depress the Extra Cycle button. 2. Peak Flow Rate The Peak Flow Rate since the last regeneration will be captured... Range: 0 to Maximum Number Depress the Extra Cycle button. Page 27

28 Diagnostic Programming 3. Totalizer The total volume of treated water that passes through a meter will be counted. Reset to zero by holding the Set Up and Set Down arrow keys for 5 seconds during the Totalizer display. Depress the Extra Cycle button. 4. Hours Between Last Two Regenerations The hours between the last two regenerations will be saved and displayed. Depress the Extra Cycle button. 5. Hours Since Last Regeneration The hours since the last regeneration will be saved and displayed. Depress the Extra Cycle button. 6. Volume Remaining Volume remaining will be adjustable when displayed in this mode. Regeneration will occur if set to zero. The maximum ranges are the same as the maximum volume calculated on the main screen. Press the Shift button to select the digit you want to modify. Use Set UP or Set DOWN buttons is used to adjust this value. Depress the Extra Cycle button 7. Valve Address This diagnostic display is for 2 control valves or more in a system. First Control Valve Second, Third, Fourth Control Valve Depress the Extra Cycle button. 9. Software Version The electronic timer s software program version number will be displayed. Depress the Extra Cycle button to exit. NOTE: Diagnostic Mode programming will stop if the system goes into regeneration. Page 28

29 Notes Page 29

30 2750/2850/2900s Upper & 2900s Lower Power Head Assy Page 30

31 2750/2850/2900s Upper & 2900s Lower Power Head Assy Parts List Item No. Quantity Part No. Description Timer Assembly Screw, Hex Wsh Mach, 8-32 x 5/ Bracket, Strain Relief Bushing, Heyco Wire Harness, Upper Drive 3200NT Motor, Drive, 24V, 50/60 Hz Transformer, US, 120V/24V, 108VA 3200NT Transformer, Euro, 230V/24V 108VA Transformer, Aust, 230V/24V Wire Harness, Lower Drive w/molded Strain Relief, 3200NT Motor, Drive, 50/60 Hz, Sp Fam Meter Cable Assy, NT, 35 w/connector Meter Cable Assy, NT, 99.5 w/connector Meter Cable Assy, NT, w/connector Nut, Hex, 5-40 Stainless Steel Screw, Slot Rnd, 5-40 x 3/ Ground Wire Assy, Earth 3200NTS Circuit Board Kit, CAN Communication Cable NOTE: For all other service part numbers, see the Service Manual that accompanies the control valve. Page 31

32 3150/3900 Upper & 3900 Lower Drive Power Head Assy Page 32

33 3150/3900 Upper & 3900 Lower Drive Power Head Assy Parts List Item No. Quantity Part No. Description Timer Assembly Screw, Hex Wsh Mach, 8-32 x 5/ Bracket, Strain Relief Bushing, Heyco Wire Harness, Upper Drive 3200NT Motor, Drive, 24V, 50/60 Hz, Sp Fam Transformer, US, 120V/24V, 108VA 3200NT Transformer, Euro, 230V/24V 108VA Transformer, Aust, 230V/24V Wire Harness, Lower Drive w/molded Strain Relief, 3200NT Meter Cable Assy, NT, 35 w/connector Meter Cable Assy, NT, 99.5 w/connector Meter Cable Assy, NT, w/connector Screw, Slot Rnd, 5-40 x 3/ Nut, Hex, 5-40 Stainless Steel Ground Wire Assy, Earth 3200NTS Circuit Board Kit, CAN Communication Cable NOTE: For all other service part numbers, see the Service Manual that accompanies the control valve. Page 33

34 2750NT/2850NT Input & Output Wiring Diagram Page 34

35 2900sNT Input & Output Wiring Diagram Page 35

36 3150 Input & Output Wiring Diagram Page 36

37 3900NT Input & Output Wiring Diagram Page 37

38 Troubleshooting Detected Errors If a communication error is detected, an Error Screen will alternate with the main (time of day) screen every few seconds. All units In Service remain in the In Service position. All units in Standby go to In Service. Any unit in Regeneration when the error occurs completes Regeneration and goes to In Service. No units are allowed to start a Regeneration Cycle while the error condition exists, unless they are manually forced into Regeneration. When an error is corrected and the error no longer displays (it may take several seconds for all of the units in a system to stop displaying the error message), the system returns to normal operation. NOTE: During the error condition the control continues to monitor the flow meter and update the volume remaining. Once the error condition is corrected all units return to the operating status they were in prior to the error. Regeneration queue is rebuilt according to the normal system operation. Or, if more than one unit has been queued for regeneration, then the queue is rebuilt according to which one communicates first. Cause A. One or more units have a missing or bad communication cable. B. One or more units has a communication cable plugged into the wrong receptacle. C. One or more units is not powered. C. Power all units. Programming Errors Correction A. Connect the communication cables and/or replace. B. Connect the communication cable as shown in the wiring diagrams. During the error condition the control continues to monitor the flow meter and update the remaining capacity. Once the error condition is corrected all units return to the operating status they were in prior to the error and regeneration is queued according to the normal system operation. If reprogramming the unit in the Master Programming Mode clears the error, the volume remaining may be reset to the full unit capacity (i.e. as though it were just regenerated). 1. All units in standby go In Service. 2. Any unit in regeneration when the error occurs completes regeneration and goes to In Service. 3. No units are allowed to start a regeneration cycle while the error condition exists. When the problem is corrected and the error no longer displays (it may take several seconds for all of the units in a system to stop displaying the error message), the system returns to normal operation. Programming Errors Detected: Duplicate unit addresses or numbers Size of system (ex: if sized for a 4 units, and only have 2 units) Display format mismatches Solution: Program the units correctly in the Master Programming Mode. NOTE: If these errors are detected, numbers 1 through 3 on the previous page become true, and the main screen (time of day) will alternate with an error screen. Page 38

39 Troubleshooting Cause A. Any or all of two or more units programmed with the same unit number (Matching Address Error) Correction A. Program the units correctly in the Master Programming Mode B. Flashing/blinking display B. Power outage has occurred C. Format Mismatch (Units have both U.S. and Metric Formats) D. No messages displayed/small black squares appear in display E. Size Error (Units not correctly numbered/more than one unit has the same number assigned) C. Verify all units have same Format selected (all U.S. or all Metric) D. Turn the contrast button on the back of unit until text appears (see Problems Viewing Display/Changing Contrast of Display below) E. Check each unit and verify each as the correct number, and that only one unit has that number F. Com Error (Communication Error) F. Check the wiring of the system and verify it is correct and that all are connected Problems Viewing Display & Changing Contrast of Display If the display cannot be seen, or if a lighter or darker screen is desired, adjust with the small black dial on the back of the unit. It is located in the upper right hand corner. See image below, with the arrow pointing at the dial. Page 39

40 P/N Rev. B 2/06

3214NXT. Service Manual. IMPORTANT: Fill in Pertinent Information on Page 3 for Future Reference

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