HiPath 500 HiPath 3000 HiPath DTMF Telephones Pulse Telephones. Operating Instructions

Transcription

1 HiPath 500 HiPath 3000 HiPath 5000 DTMF Telephes Pulse Telephes Operatig Istructis

2 Befre Yu Begi Befre Yu Begi These Operatig Istructis describe which fuctis ca be used with thehipath 500 ad HiPath 3000 / 5000 with cmmercially available dial pulsig r tuch te telephes. Yu may fid that sme fuctis yu wish t use are t available yur telephe. This may be due t e f the fllwig reass: The fucti has t bee cfigured fr yur telephe - please ctact yur service persel. Yur cmmuicatis platfrm des t supprt this fucti - please ctact yur service persel. Fr the basic peratig fuctis f yur telephe please refer t the relevat peratig istructis. Whe perfrmig the varius peratis, yu shuld te carefully which telephe yu have, which mde it is set t, r bth (see maufacturer s specificatis ad istructis). CE (custmer equipmet) des t ctiue t supprt emergecy dialig after lss f mais pwer, if battery back up ad pwer fail switchver t emergecy aalgue phes is t available. The ifrmati prvided i this dcumet ctais merely geeral descriptis r characteristics f perfrmace which i case f actual use d t always apply as described r which may chage as a result f further develpmet f the prducts. A bligati t prvide the respective characteristics shall ly exist if expressly agreed i the terms f ctract. The trademarks used are wed by Siemes AG r their respective wers. 2

3 Ctets Ctets Befre Yu Begi Basic peratig istructis Hw t Use these Operatig Istructis Accessig Fuctis With Cdes Makig ad Aswerig Calls Aswerig a Call Usig Call Waitig Acceptig a Waitig Call (Camp-O) Prevetig ad Allwig Call Waitig (Autmatic Camp-O) Turig the Call Waitig Te O ad Off Acceptig a Specific Call fr Yur Clleague Usig Mailbxes Usig Timed Remiders Turig D Nt Disturb O ad Off Trace Call: Idetifyig Aymus Callers (Nt fr U.S.) Aswerig Calls frm the Etrace Telephe ad Opeig the Dr. 12 Makig Calls Dialig Numbers Caller ID Suppressi Talkig t Yur Clleague With a Speaker Call Activatig Te Dialig/DTMF Suffix- Dialig (Oly Fr Pulse Telephes) Autmatic Cecti Setup (Htlie) Reserve Truk Assigig a Stati Number (Nt fr U.S.) Truk Flash (Nt fr HiPath 500) Assciated Dialig/Dialig Aid

4 Ctets Callig Multiple Parties Simultaeusly Callig a Secd Party (Csultati Hld) Switchig t the Party Hld (Tggle) Cductig a Cferece Addig Up t Five Parties t the Cferece (Iitiatr Task; Nt fr HiPath 3300/3350) Leavig a Cferece Edig a Cferece (Iitiatr Oly) Trasferrig a Call After a Speaker Call (Aucemet) i a Grup Parkig a Call Retrievig a Parked Call Pickig up (Retrievig) a Held Call Makig Calls t Stred Destiatis Usig Stati (Oly DTMF Telephes) ad System Speed-Dial Numbers Checkig ad Assigig Call Charges Dialig with Call Charge Assigmet If Yu Cat Reach a Destiati Usig Callback Strig a Callback Aswerig a Callback Deletig (All) Stred Callbacks Call Waitig (Camp-O) Busy Override - Jiig a Call i Prgress Telephe Settigs Lckig the Telephe t Prevet Uauthrized Use Savig Yur PIN Savig Stati Numbers ad Appitmets Strig Stati Speed-Dial Numbers (Oly DTMF Telephes) Savig Appitmets

5 Ctets Call Frwardig Usig Variable Call Frwardig Usig Night Aswer Call Frwardig i the Carrier Netwrk ad Frwardig Multiple Subscriber Numbers (MSN) (Nt fr U.S.) Usig Other Fuctis Sedig a Message Deletig Set Messages Aswerig Messages Usig Ather Telephe Like Yur Ow Resettig Services ad Fuctis (System-Wide Cacellati fr a Telephe) Silet Mitr Mitrig a Rm Activatig Fuctis fr Ather Telephe Lckig Ather Telephe t Prevet Uauthrized Use Usig System Fuctis frm the Outside (DISA: Direct Iward System Access) Ctrllig Cected Cmputers r Other Prgrams ad Telephe Data Service (Nt fr HiPath 500) Ctrllig Relays (Nt fr HiPath 500) Radi Pagig (Nt fr U.S., Nt fr HiPath 500) Simple Pagig Equipmet Ehaced Pagig Equipmet (HiPath 3700/3750/3800 Oly) Team ad Executive/Secretary Fuctis With Assiged Truk Lies Frwardig Calls Lies Trasferrig Calls Directly t the Executive (Oly i a Executive/Secretary Grup) Usig Other Team Fuctis Turig Grup Call O ad Off Acceptig a Call fr Ather Member f Yur Team Activatig ad Deactivatig a Rigig Grup Uifrm Call Distributi (UCD)

6 Ctets Special Fuctis i the LAN (Nt fr HiPath 500) Leavig a Hut Grup/Grup Call Trasferrig Call Frwardig Usig Night Aswer Activatig ad Deactivatig a Rigig Grup Ctrllig Relays Opeig the Dr Dcumetati Idex Overview f Fuctis/Cdes (Alphabetical)

7 Basic peratig istructis Basic peratig istructis Hw t Use these Operatig Istructis t s Yu will fid a graphic represetati f the steps i lgical sequece i the left clum. Belw is a explaati f the symbls: Lift the hadset (ff-hk). Replace the hadset (-hk). Cduct a call. Eter a telephe umber r cde. Eter the cde. Press the csultati hld key, sigal key, flash key (t applicable t pulse telephes). w Yu hear a te. A lg te (psitive cfirmati te) cfirms that yu have successfully activated a fucti r prcedure. A shrt te (egative cfirmati te) idicates that the fucti r prcedure was rejected. Dial pulsig telephes =Cde =Cde 7

8 Basic peratig istructis Accessig Fuctis... With Cdes Yu ca activate the fuctis f yur system by eterig cdes such as: DND (d t disturb). DND (d t disturb) ff. All cdes t activate r eable fuctis are always itrduced by pressig the star key, ad all cdes t deactivate, disable r delete fuctis are always etered startig with the pud key. Whe usig pulse telephes, the star key must be replaced by the cde ad the pud key by Fr example: DND (d t disturb) DND (d t disturb) ff The cdes may ctai up t three digits. A alphabetically rdered verview f all fuctis ad their crrespdig cdes ca be fud i the Appedix (Quick-Referece Operatig Istructis). 8

9 Makig ad Aswerig Calls Makig ad Aswerig Calls Special default rig sigalig is set fr yur telephe: Whe yu receive a iteral call, yur telephe rigs ce every fur secds (sigle-te sequece). Whe yu receive a exteral call, yur telephe rigs twice i rapid successi every fur secds (dual-te sequece). Whe yu receive a call frm the etrace telephe, yur telephe rigs three times i rapid successi every fur secds (triple-te sequece). If a call is waitig, yu hear a shrt te (beep) every six secds. t Aswerig a Call The telephe rigs. Lift the hadset. If yur telephe has a display ad a CLIP fucti (Callig Lie Idetificati Presetati), the callig lie r ame f the caller (US ly) will be shw i the display, eve befre the cecti is picked up. This is assumig that callig lie idetifier presetati is activated, t deliberately suppressed, ad that the CLIP fucti has bee cfigured by yur system admiistratr. Edig the call: Replace the hadset. 9

10 Makig ad Aswerig Calls Usig Call Waitig Callers ca still reach yu while yu are egaged i ather call. A sigal alerts yu t the waitig call. Yu ca either igre r accept the waitig call. Whe yu accept the waitig call, yu ca either ed the first call r place it hld ad resume the call later. Yu ca als bar call waitig r the call waitig te Page 10. Acceptig a Waitig Call (Camp-O) Precditi: Yu are egaged i a phe call ad hear a te (every six secds). t Edig the first call ad aswerig the waitig call: Replace the hadset. Yur telephe rigs. Aswer the secd call. Lift the hadset. Placig the first call hld ad aswerig the secd call: Eter the cde. Yu are cected t the call waitig party immediately. The first party is placed hld. Edig the secd call ad resumig the first e: Press the key. Eter the cde r wait tw secds. r (depedig the cfigurati) Press the key twice. Prevetig ad Allwig Call Waitig (Autmatic Camp-O) If this fucti has bee cfigured (ask the service persel), yu prevet r allw a secd call Page 10 frm beig sigaled by autmatic camp- durig a gig call. Lift the hadset. r w Eter the cde t "prevet" r "allw" call waitig. 10

11 Makig ad Aswerig Calls Turig the Call Waitig Te O ad Off Yu ca suppress the call waitig te (apprx. every six secds) fr exteral calls. A e-time special dial te the alerts yu t the waitig call. Lift the hadset. r w Eter cde fr "te ff" r "te ". Acceptig a Specific Call fr Yur Clleague Yu hear ather telephe rig. Lift the hadset. Eter the cde. Eter the umber f the telephe that is rigig. Acceptig calls i a team Page 44. Usig Mailbxes w If there are messages waitig fr yu, yu will hear a special dial te (ctiuus buzzig) whe yu lift the hadset. Lift the hadset. Eter the cde. This cects yu t the seder f the message r the mailbx system. Usig Timed Remiders t Precditi: Yu must have saved a timed remider Page 28. The curret time is the time stred. Yur telephe rigs. Lift the hadset ad replace it agai. If yu fail t aswer the timed remider, it repeats five times ad is the erased. 11

12 Makig ad Aswerig Calls Turig D Nt Disturb O ad Off Yu ca activate the d t disturb fucti if yu d t wat the receive ay calls. Whe d t disturb is activated, iteral callers hear a busy sigal ad exteral callers are reruted t a telephe assiged fr this purpse (ctact the service persel). Lift the hadset. r w Eter the cde fr "" r "ff". Whe yu lift the hadset, a special dial te (ctiuus buzzig) remids yu that "d t disturb" is active. Authrized iteral callers ca autmatically verride the d t disturb fucti after five secds. Trace Call: Idetifyig Aymus Callers (Nt fr U.S.) s Yu ca have the carrier idetify malicius exteral callers. Yu ca save the caller s stati umber durig the call r fr 30 secds after the call eds. Hwever, it is essetial that yu d t replace yur hadset durig this time. Yu are egaged i a exteral call. Eter the cde. After yu have fiished tracig the call, the data is stred the carrier s system. Nw ctact the service persel. Aswerig Calls frm the Etrace Telephe ad Opeig the Dr If a etrace telephe has bee prgrammed, yu ca use yur telephe t speak t smee at the etrace telephe ad t activate a dr peer. If yu are authrized t activate a dr peer (ctact the service persel), visitrs ca pe the dr themselves by eterig a 5-digit cde (usig a DTMF trasmitter r istalled keypad). 12

13 Makig ad Aswerig Calls Speakig t visitrs via the etrace telephe: r Precditi: Yur telephe rigs. Lift the hadset withi thirty secds. Yu are cected t the etrace telephe immediately. Lift the hadset after mre tha thirty secds. Dial the etrace telephe umber. Opeig the dr frm yur telephe durig a call frm the etrace telephe: w Eter the cde. Dial the etrace telephe umber. Special features must be take it csiderati if yur telephe perates with HiPath 5000 (system etwrkig via PC etwrk) Page 51! Opeig the dr with a cde (at the dr): After rigig the bell, eter the five-digit cde (usig the keypad r a DTMF trasmitter). Depedig hw the dr peer has bee prgrammed, a drbell call sigal may r may t be frwarded. Activatig the dr peer: Lift the hadset. Eter the cde. Dial the etrace telephe umber. w Eter the five-digit cde. Default cde = "00000" (ctact the service persel). r w Eter the type f dr peer. 1 = eable with rig, 2 = eable w/ rig = Yu ca als pe the dr withut a drbell rig. Deactivatig the dr peer: Lift the hadset. Eter the cde. Dial the etrace telephe umber. 13

14 Makig Calls Makig Calls Dialig Numbers t Lift the hadset. Iteral calls: Eter the stati umber. Exteral calls: Eter the exteral cde ad the stati umber. The called party des t aswer r is busy: Replace the hadset. Caller ID Suppressi Yu ca prevet yur stati umber r ame frm appearig the displays f exteral parties yu call. The feature remais active util yu deactivate it. Lift the hadset. r w Eter cde fr "suppress" r "restre". The service persel ca tur caller ID suppressi ad ff fr all telephes. Talkig t Yur Clleague With a Speaker Call w Yu ca make a ludspeaker aucemet thrugh a ludspeaker if cected (ask the service persel), r t a iteral user with a ptiset E system telephe withut ay acti their part. Lift the hadset. Eter the cde. Eter the stati umber. 14

15 Makig Calls Activatig Te Dialig/DTMF Suffix- Dialig (Oly Fr Pulse Telephes) s Yu ca trasmit dual-te multifrequecy (DTMF) sigals t ctrl devices such as a aswerig machie r autmatic ifrmati system. Yu have set up a cecti. Eter the cde. Yu ca use the keys "0" thrugh "9", " *", ad "#" t trasmit DTMF sigals. Edig the call als deactivates DTMF suffix-dialig. Yur system may be cfigured s that yu ca start DTMF suffix-dialig immediately after settig up a cecti. Autmatic Cecti Setup (Htlie) If this fucti is cfigured (ctact the service persel), the system autmatically sets up a cecti t a preset iteral r exteral destiati. Lift the hadset. Depedig the settig, the cecti is either set up immediately r ly after a preset perid f time (htlie after a timeut). 15

16 Makig Calls Reserve Truk t If this feature is cfigured (ctact the service persel), yu ca reserve a busy truk fr yur w use. Whe the truk is free, yu receive a call. Lift the hadset. Eter the exteral cde. The exteral truk is busy; yu hear a busy sigal te. Wait abut 5 secds util the busy te eds. The truk is reserved. Replace the hadset. Whe the reserved truk becmes free: Yur telephe rigs. Lift the hadset. Yu hear the CO dial te. Eter the umber f the exteral stati. Assigig a Stati Number (Nt fr U.S.) If this fucti has bee cfigured (ctact the service persel), yu ca selectively assig a specific umber (DID umber) t yur telephe befre makig a exteral call. The assiged umber the appears the called party s display. Lift the hadset. Eter the cde. Eter the DID umber yu wish t use. Dial the exteral umber. 16

17 Makig Calls Truk Flash (Nt fr HiPath 500) T activate ISDN-type services ad features thrugh the etwrk carrier s aalg truks r thse f ther cmmuicatis platfrms (such as "csultati hld"), yu must sed a sigal t the truks befre dialig the service cde r telephe umber. Precditi: Yu have set up a exteral cecti via a aalg lie. Eter the cde. Eter the service cde ad/r telephe umber. Assciated Dialig/Dialig Aid w If this fucti has bee cfigured (ctact the service persel), yu ca use yur telephe as a dialig aid fr ther telephes. Lift the hadset. Eter the cde. Eter the iteral stati umber f the party fr whm yu wat t dial. Eter the umber yu wish t dial (exteral umber with exteral cde). 17

18 Callig Multiple Parties Simultaeusly Callig Multiple Parties Simultaeusly Callig a Secd Party (Csultati Hld) Yu ca call a secd party while egaged i a call. The first party is placed hld. Press the key. Call the secd stati. Retur t the first party: r Press the key. Eter the cde r wait tw secds. (depedig the cfigurati) Press the key twice. Switchig t the Party Hld (Tggle) Eter the cde. Cmbie the callig parties it a three-party cferece Eter the cde. t Cectig the ther parties t each ther Replace the hadset. 18

19 Callig Multiple Parties Simultaeusly Cductig a Cferece I a cferece call, yu ca talk t as may as fur (tw i the case f HiPath 3300/3350) ther parties at the same time. These may be iteral r exteral users. Lift the hadset. Call the first party. Press the key. Call the secd stati. Auce the cferece. Eter the cde. A te suds every 30 secds t idicate that a cferece is i prgress. Ctact the service persel fr istructis hw t tur it ff. If the secd party des t aswer: r Press the key. Eter the cde r wait tw secds. (depedig the cfigurati) Press the key twice. Addig Up t Five Parties t the Cferece (Iitiatr Task; Nt fr HiPath 3300/3350) t Press the key. Call the ew party. Auce the cferece. Eter the cde. etc. Leavig a Cferece Replace the hadset. Edig a Cferece (Iitiatr Oly) Eter the cde. 19

20 Callig Multiple Parties Simultaeusly Remvig the ISDN Cetral Office Party Frm the Cferece (Oly fr U.S., Nt fr HiPath 500) Eter the cde. Trasferrig a Call If the pers yu are speakig t wats t talk t ather clleague f yurs, yu ca trasfer the call that clleague. s t Press the key. Eter the umber f the party t which yu wat t trasfer the call. Auce the call, if ecessary. Replace the hadset....after a Speaker Call (Aucemet) i a Grup If this fucti has bee cfigured (ctact the service persel), yu ca use a speaker call (aucemet, Page 14) t auce a call i prgress t a grup f users Page 43. After a member f the grup has accepted the call request, yu ca trasfer the waitig party. Precditi: Yu are cductig a call. w s t Eter the cde. Eter the grup s stati umber. Auce the call. Whe a member f the grup accepts the call, yu are cected t this party. Replace the hadset. If the cecti betwee the tw ther parties is t established withi 45 secds, the call frm the first part returs t yu (recall). 20

21 Callig Multiple Parties Simultaeusly Parkig a Call Yu ca park up t te calls, either iteral, exteral, r bth. Parked calls ca be displayed ad picked up frm ather telephe. This feature is useful if yu wat t ctiue a call at ather phe. Precditi: Yu are cductig a call. Eter the cde.... w Eter the umber f the park slt (0-9) ad make a te f it. If the park slt umber yu etered is already beig used, yu will hear the egative cfirmati te. Please eter ather umber. t Replace the hadset. Retrievig a Parked Call Precditi: Oe r mre calls have bee parked. The telephe is idle. Lift the hadset. Eter the cde.... Eter the park slt umber yu ted earlier. If the park slt umber yu eter is t i use, yu cat retrieve the call. If a parked call is t picked up, after a specific perid f time the call is retured t the telephe frm where it was parked (recall). Pickig up (Retrievig) a Held Call Precditi: Oe r mre calls have bee parked. The telephe is idle. Lift the hadset. Eter the cde. Eter the lie umber yu ted earlier. 21

22 Makig Calls t Stred Destiatis Makig Calls t Stred Destiatis Usig Stati (Oly DTMF Telephes) ad System Speed-Dial Numbers If applicable Precditi: Yu have stred stati speed-dial umbers Page 28 r the service persel has stred system speed-dial umbers. Lift the hadset. Eter the cde. Eter a speed-dial umber. " * 0" t " * 9" = stati speed-dialig. "000" t "999" = system speed-dialig (ctact the service persel). Suffix-dialig If ecessary, yu ca suffix-dial additial digits (fr example, the user s extesi) at the ed f the saved stati umber. If this feature is cfigured, a suffix is autmatically dialed (fr example, "0" fr the exchage) if etries are made withi 4 r 5 secds. 22

23 Checkig ad Assigig Call Charges Checkig ad Assigig Call Charges Dialig with Call Charge Assigmet If ecessary w Yu ca assig exteral calls t certai prjects. Precditi: The service persel has set up accut cdes fr yu. Lift the hadset. Eter the cde. Eter the accut cde. Press this key (may be eeded, depedig the cfigurati; ctact the service persel). Eter the umber f the exteral stati. Yu ca als eter the accut cde durig a exteral call. 23

24 If Yu Cat Reach a Destiati... If Yu Cat Reach a Destiati... Usig Callback If a user is busy r is t aswerig, yu ca stre a autmatic callback. This feature saves yu frm havig t make repeated attempts t reach the user. Yu receive a callback, Whe the ther party is lger busy Whe the user wh did t aswer has cducted ather call. Strig a Callback Precditi: Yu have reached a busy lie r e aswers. Eter the cde. Aswerig a Callback w Precditi: A callback was saved. Yur telephe rigs. Lift the hadset. Yu hear a rig te. Deletig (All) Stred Callbacks Lift the hadset. Eter the cde. 24

25 If Yu Cat Reach a Destiati... Call Waitig (Camp-O) It is imprtat that yu reach the called party, but the umber is busy. Lift the hadset. Eter the iteral stati umber. Wait (apprx. 5 secds) util the busy te is fllwed by the rig te. The called party ca the respd Page 10. The called party ca prevet autmatic call waitig Page 10. If this feature is cfigured (ctact the service persel), yu will hear the rig te immediately. Busy Override - Jiig a Call i Prgress This fucti is ly available if it has bee cfigured by the service techicia (ctact the service persel). w Precditi: Yu have dialed a iteral umber ad hear a busy sigal. It is imprtat that yu reach the called party. Eter the cde. The called party ad pers t whm this party is talkig hear a alertig te every tw secds. If the called party has a system telephe with display, the fllwig appears the scree: "Override: (stati. r ame)". Yu ca w start talkig. 25

26 Telephe Settigs Telephe Settigs Lckig the Telephe t Prevet Uauthrized Use Yu ca prevet uauthrized perss frm usig yur telephe durig yur absece. Precditi: Yu must have cfigured a persal idetificati umber (PIN) fr yur telephe Page 27. r T lck ad ulck the telephe: Lift the hadset. Eter the cde fr "lck" r "ulck". w Eter the telephe lck PIN Page 27. While the telephe is lcked, a special dial te suds whe yu lift the hadset. Yu ca ctiue t dial iteral umbers as usual. A authrized party Page 36 ca als lck ad ulck yur telephe. 26

27 Telephe Settigs Savig Yur PIN T prevet uauthrized perss frm usig yur telephe Page 26 ad t use ather telephe like yur w Page 33, yu eed t eter a persal idetificati umber, which yu ca save yurself. Lift the hadset. Eter the cde. Eter the curret five-digit PIN. If yu have t yet assiged a PIN, use the PIN "00000" the first time yu eter it. Eter the ew PIN. Repeat the ew PIN. If yu frget yur PIN, ctact the service persel, wh ca reset yur PIN t "00000". A authrized party Page 36 ca als lck ad ulck yur telephe. 27

28 Savig Stati Numbers ad Appitmets Savig Stati Numbers ad Appitmets Strig Stati Speed-Dial Numbers (Oly DTMF Telephes) w w Yu ca stre the te umbers which yu use the mst ad dial them usig yur w stati speed-dial umbers: * 0 thrugh * 9 Page 22. Lift the hadset. Eter the cde. Eter the speed-dial umber yu wish t use ( * 0 t * 9). First eter the exteral cde ad the the exteral stati umber (wait apprx. 5 secds). Savig Appitmets w w Yu ca tell yur telephe t give yu a call whe yu wat t be remided f a appitmet Page 11. T d this, yu eed t save the time yu wat the call t be made. The appitmet ca be set fr ay time withi the ext 24 hurs. Lift the hadset. Eter the cde. Eter a 4-digit time, such as 0905 fr 9:05 (= 9.05 a.m.) r 1430 fr (= 2.30 p.m.). Deletig a saved appitmet Lift the hadset. Eter the cde. 28

29 Call Frwardig Call Frwardig Usig Variable Call Frwardig Yu ca immediately frward iteral r exteral calls t differet iteral r exteral telephes (destiatis). (Exteral destiatis require special cfigurati i the system). Special features must be take it csiderati if yur telephe perates with HiPath 5000 (system etwrkig via PC etwrk) Page 47! Lift the hadset. Eter the cde. r r Eter the lie type yu wish t use: 1 = all calls, 2 = exteral calls ly, 3 = iteral calls ly w Eter the destiati umber (withut the exteral cde). w Deactivatig call frwardig: Lift the hadset. Eter the cde. Whe call frwardig is active, a special dial te suds whe yu lift the hadset. If DID DTMF is active (ctact the service persel), yu ca als frward calls t this destiati. Destiatis: fax = 870, DID = 871, fax DID =

30 Call Frwardig Usig Night Aswer Whe ight aswer mde is active, fr example durig a luch break r after ffice hurs, all exteral calls are immediately frwarded t a specific iteral telephe (ight stati). The ight stati ca be defied by the service persel ( stadard ight aswer service) r by yu (temprary ight aswer service). Special features must be take it csiderati if yur telephe perates with HiPath 5000 (system etwrkig via PC etwrk) Page 48! w r w w Activatig this fucti: Lift the hadset. Eter the cde. Eter the destiati umber (= temprary ight aswer service) withi 5 secds. Eter the cde r use the default (= stadard ight aswer service). Deactivatig this fucti: Eter the cde. 30

31 Call Frwardig Call Frwardig i the Carrier Netwrk ad Frwardig Multiple Subscriber Numbers (MSN) (Nt fr U.S.) If this fucti has bee cfigured (ctact the service persel), yu ca frward calls t yur assiged multiple subscriber umber (MSN) (DID umber) directly withi the carrier etwrk. Fr example, yu ca frward yur phe lie t yur hme phe after busiess hurs. Lift the hadset. Eter the cde. r r Eter the lie type yu wish t use: 1= immediate, 2 = aswer, 3 = busy Eter yur DID umber. w Eter the destiati umber (withut the exteral cde). Deactivatig call frwardig: Lift the hadset. Eter the cde. r r Eter the activated call frwardig type. 1=immediate, 2= aswer, 3= busy w Eter yur DID umber. 31

32 Usig Other Fuctis Usig Other Fuctis Sedig a Message Yu ca sed shrt text messages (iftexts) t sigle users r grups f users wh have system telephes. O system telephes with display (e.g. ptipit 500 etry), ISDN, pulse r te diallig telephes, trasmitted text messages will be saved as a callback request. Lift the hadset. Eter the cde. Eter the iteral stati umber f the recipiet r grup.... w Select the preprgrammed message (which ca be chaged by the service persel). Eter the cde. 0 = Please callback 5 = Fax waitig 1 = Smee is waitig 6 = Dictati please 2 = Appitmet 7 = Please cme see me 3 = Urget call 8 = Please make cpies 4 = D t disturb 9 = Ready t depart w Deletig Set Messages Lift the hadset. Eter the cde. Texts set t grups ca be deleted ly by the rigiatr. Aswerig Messages w If there is a message fr yu, yu will hear a special diallig te r a aucemet whe yu lift the hadset. I the case f special te diallig phes, a mailbx idicatr light will shw, if this has bee cfigured. Lift the hadset. Eter the cde. This cects yu t the seder f the message r the mailbx system. 32

33 Usig Other Fuctis Usig Ather Telephe Like Yur Ow Other peple ca temprarily use yur telephe fr utgig calls as thugh it were their w. Lift the hadset. Eter the cde. Eter the ther user s stati umber. w Eter the ther user s telephe lck PIN. Dial the exteral umber. This state is caceled at the ed f the call. Resettig Services ad Fuctis (System-Wide Cacellati fr a Telephe) There is a geeral reset prcedure fr activated fuctis. The fllwig fuctis are caceled, if they were activated: Frwardig Advisry msg. Rigig grup Hutig grup ff Suppress call ID Waitig te ff DND Riger cutff Messages received: View callbacks w Lift the hadset. Eter the cde. 33

34 Usig Other Fuctis Silet Mitr If this fucti has bee cfigured (ctact the service persel), yu ca ji a call already i prgress at a iteral stati ad liste i uticed. Lift the hadset. Eter the cde. Eter the iteral stati umber. Mitrig a Rm A telephe ca be used t mitr a rm. The fucti must be activated the telephe that yu wat t mitr. Callig this telephe lets yu hear what is gig i the rm. w t Activatig the telephe t be mitred: Lift the hadset ad direct it twards the ise surce. Eter the cde. Deactivatig the telephe t be mitred: Replace the hadset. Mitrig the rm: Lift the hadset. Eter the iteral umber if the telephe i the rm yu wish t mitr. 34

35 Usig Other Fuctis Activatig Fuctis fr Ather Telephe If this fucti has bee cfigured (ctact the service persel), yu ca tur the fllwig fuctis ad ff fr ther telephes. This feature is als kw as assciated service. D t disturb, cde: * 97/#97 Page 12 Call frwardig, cde * 11, * 12, * 13/#1 Page 29 Lck ad ulck phe, cde: * 66/#66 Page 26 Grup rigig, cde: * 81/#81 Page 44 Grup call, cde: * 85/#85 Page 43 Reset services ad fuctis, cde #0 Page 33 Ctrl relay, cde: * 90/#90 Page 39 Night service, cde * 44/#44 Page 30 Timed remiders, cde * 65 Page 28 w Lift the hadset. Eter the cde. Eter the iteral umber f the telephe fr which yu wat t activate the fucti. Eter the cde e.g. * 97 fr DND ad prcedure (if relevat). 35

36 Usig Other Fuctis Lckig Ather Telephe t Prevet Uauthrized Use r If this fucti has bee cfigured (ctact the service persel), yu ca lck ther telephes t prevet uauthrized use, ad later ulck them agai. Yu ca use this fucti t ulck the telephe fr users wh have lcked their telephes ad the frgtte their PINs. Lift the hadset. Eter the cde. Eter the iteral umber f the telephe that yu wat t lck r ulck. Eter the cde fr "Chagever ". Eter the cde fr "Chagever ff". Usig System Fuctis frm the Outside (DISA: Direct Iward System Access) If this fucti has bee cfigured (ctact the service persel), yu ca set up exteral utgig calls frm utside the system, just like a iteral user. Yu ca als activate ad deactivate the fllwig fuctis i yur system: Reset services ad fuctis, cde: #0 Page 33 Call frwardig, cde: * 1/#1 Page 29 Lck ad ulck phe, cde: * 66/#66 Page 26 Save PIN, cde: * 93 Page 27 Sed a message, cde: * 68/#68 Page 32 Grup rigig, cde: * 81/#81 Page 44 Grup call, cde: * 85/#85 Page 43 Suppress caller ID, cde: * 86/#86 Page 14 Ope dr, cde: * 61 Page 12 Dr peer /ff, cde: * 89/#89 Page 13 Ctrl relay, cde * 90/#90 Page 39 36

37 Usig Other Fuctis D t disturb, cde: * 97/#97 Page 12 Speed-dialig, cde: * 7 Page 22 Assciated service, cde: * 83 Page 35 Precditi: Yu have a telephe that uses te dialig (DTMF dialig) r yu ca switch yur telephe t te dialig. The telephe is t cected t the system. Set up a call t the system. Eter the stati umber (ctact the service persel). Wait fr a ctiuus te (if ecessary switch the telephe t te dialig), the eter the iteral umber that has bee assiged t yu ad the assciated PIN. Eter the cde (ecessary ly if prgrammed i the system). r Wait fr a dial te ad the eter the cde, such as * 97 fr D t disturb. Make ther iputs as ecessary; (refer t the peratig istructis fr pulse ad DTMF telephes). Dial the exteral umber. Yu ca ly execute e fucti at a time, r set up ly e utgig cecti. The cecti is immediately released after successful activati f a fucti. I the case f a exteral-exteral call, the cecti is released as s as either f the parties eds the call. 37

38 Usig Other Fuctis Ctrllig Cected Cmputers r Other Prgrams ad Telephe Data Service (Nt fr HiPath 500) If this fucti has bee cfigured (ctact the service persel), yu ca ctrl cected cmputers r prgrams ruig them, such as htel services r ifrmati systems, frm yur telephe. Precditi: Yu have set up a cecti. Eter the cde. The cected cmputer w prmpts yu t eter the data, which yu ca d i e f tw ways. Ctact the service persel t fid ut which pti is prgrammed i yur system: Iput i e-blc mde... Eter data. Press this key at the ed f the etry. r Iput i lie mde: The cected cmputer prcesses yur etries directly. Eter the cde.... Eter data. 38

39 Usig Other Fuctis Ctrllig Relays (Nt fr HiPath 500) r If this feature is cfigured (ctact the service persel), yu ca tur up t fur relays ad ff t ctrl differet facilities (such as a dr peer). Depedig hw they are prgrammed, yu ca switch the relays ad ff r switch them ad have them switched ff autmatically after a timeut. Special features must be take it csiderati if yur telephe perates with HiPath 5000 (system etwrkig via PC etwrk) Page 50! Lift the hadset. Eter the cde fr "" r "ff".... w Eter the relay. Radi Pagig (Nt fr U.S., Nt fr HiPath 500) If pagig equipmet is cected t yur system (ctact the service persel), yu ca ctact peple via their pcket receivers. The pcket receiver idicates t the pers yu are lkig fr that smee is tryig t get i tuch. The pers yu page ca the g t the earest telephe ad call yu. The peratig prcedures differ accrdig t the type f radi pagig equipmet cected (simple r ehaced pagig equipmet). Simple Pagig Equipmet Pagig: T be paged, yu must have activated a call rigig grup Page 44, call frwardig Page 29, r call redirecti (ctact the service persel) t the iteral stati umber f yur pagig equipmet. A call request is the sigaled autmatically. 39

40 Usig Other Fuctis Aswerig the page frm the earest telephe: Lift the hadset. Eter the cde. Eter yur w stati umber. Ehaced Pagig Equipmet (HiPath 3700/ 3750/3800 Oly) w Pagig: Lift the hadset. Eter the cde. Eter the umber f the party yu wat t page. Aswerig the page frm the earest telephe: Lift the hadset. Eter the cde. Eter yur w stati umber. 40

41 Team ad Executive/Secretary Fuctis With Assiged Truk Lies Team ad Executive/Secretary Fuctis With Assiged Truk Lies If this fucti has bee cfigured (ctact the service persel), yu belg t a team f users fr whm special truk lies exist. Yu ca the cduct yur calls as usual via the truk assiged t yu. I additi, yu ca als activate call frwardig r a rig trasfer fr the lies f yur grup. Frwardig Calls Lies Yu ca immediately frward iteral r exteral calls lies f yur grup t differet iteral r exteral telephes (destiatis); eve exteral destiatis are pssible i certai system cfiguratis. Activatig call frwardig fr e lie activates the fucti fr all members i yur grup. Lift the hadset. Eter the cde. Eter the desired lie umber. r r Eter the lie type yu wish t use: 1 = all calls, 2 = exteral calls ly, 3 = iteral calls ly w Eter the destiati umber (withut the exteral cde). w Deactivatig call frwardig: Lift the hadset. Eter the cde. Eter the desired lie umber. If yu have activated call frwardig fr a truk, a special dial te suds whe the lie is seized. 41

42 Team ad Executive/Secretary Fuctis With Assiged Truk Lies Trasferrig Calls Directly t the Executive (Oly i a Executive/Secretary Grup) Nrmally, audible sigalig f all calls fr the executive is heard ly i the secretary s ffice. Yu ca activate audible sigalig s that calls are ly sigaled the executive telephe ad a secd telephe assiged t it. Activatig this fucti: Lift the hadset. Eter the cde. w Eter the desired lie umber. Deactivatig this fucti: Lift the hadset. Eter the cde. w Eter the desired lie umber. 42

43 Usig Other Team Fuctis Usig Other Team Fuctis Turig Grup Call O ad Off If this fucti has bee cfigured (ctact the service persel), yu belg t e r mre grups f users wh ca each be reached uder a hut grup r grup call umber. Icmig calls are sigaled all grup member telephes i the rder i which they are received ( hut grup) r simultaeusly (= grup call) util e member f the grup accepts the call. Yu ca als belg t a team (icludig executive/ secretary es) t which multiple lies have bee assiged. Page 41. Each member f the grup remais available uder his r her w stati umber. Yu ca activate ad deactivate the audible sigal fr a hut grup, grup call r idividual truks i a grup (icludig a executive/secretary team). Special features must be take it csiderati if yur telephe perates with HiPath 5000 (system etwrkig via PC etwrk) Page 46! Yu belg t a hut grup r a grup call: Lift the hadset. r w Eter the cde fr "leave" r "ji". r w r w r w Yu belg t multiple grups r t e grup with lies (icludig executive/secretary teams): Lift the hadset. Eter the cde fr "leave" r "ji". Eter the cde fr "Leave all grups". Eter the cde fr "Ji all grups. Eter a grup/truk umber t directly "leave r ji". 43

44 Usig Other Team Fuctis If yu deactivate the audible te fr ather grup/truk, r deactivate it fr all grups ad truks t which yu belg, a special dial te suds whe yu lift the hadset. Acceptig a Call fr Ather Member f Yur Team Yu ca accept calls fr ther telephes i yur team frm yur telephe eve while egaged i ather call. T d this, ctact the service persel t fid ut if a pickup grup has bee cfigured. Precditi: Yu telephe rigs briefly. Lift the hadset. Eter the cde. Activatig ad Deactivatig a Rigig Grup Yu ca have calls fr yur telephe sigaled audibly at up t five ther phes. The pers wh aswers first receives the call. Special features must be take it csiderati if yur telephe perates with HiPath 5000 (system etwrkig via PC etwrk) Page 49! w w Savig telephes fr the rigig grup: Lift the hadset. Eter the cde. Eter the iteral stati umber. Remvig all telephes i call rigig grup: Lift the hadset. Eter the cde. 44

45 Usig Other Team Fuctis Uifrm Call Distributi (UCD) If this fucti has bee cfigured (ctact the service persel), yu belg t a grup f users (agets) t whm calls are distributed. A icmig call is always assiged t the aget wh has had the lgest break withut a call. r r r r w s r Lggig ad ff at the begiig ad ed f yur shift: Lift the hadset. Eter the cde fr "Lg " r "Lg ff". T lg, eter yur idetificati umber ("Aget:"). Ctact the service persel t fid ut what it is. Lggig ad ff durig yur shift: Lift the hadset. Eter the cde fr "Nt available" r "Available". Requestig ad activatig a wrk time: If yu wat t fllw-up the last call yu aswered withut beig disturbed, yu ca request ad activate a wrk time. This remves yur telephe frm the call distributi cycle fr a prgrammable perid f time util yu lg back. Yu have r had a UCD cecti. Eter the cde fr "" r "ff". Turig the ight service ad ff fr UCD: Lift the hadset. Eter the cde fr "" r "ff". 45

46 Special Fuctis i the LAN (Nt fr HiPath 500) Special Fuctis i the LAN (Nt fr HiPath 500) If yur telephe is peratig i a HiPath 5000 evirmet, multiple HiPath 3000 systems are itercected via a LAN (Lcal Area Netwrk, e.g. prprietary PC etwrk). Yur telephe calls are cducted via the LAN (PC etwrk). If this is the case, yu must take certai special features it csiderati whe perfrmig varius fuctis. These are described belw. Leavig a Hut Grup/Grup Call Precditi: yu belg t the hut grup/grup call Page 43 f ather HiPath 3000: Lift the hadset. Eter the cde. Eter the (DISA) call umber f the ther HiPath Eter. Eter the (DISA) call umber f yur telephe. Eter. r w Eter the cde fr "leave" r "ji". Yu belg t multiple grups f ather HiPath 3000: Eter the grup umber fr "Ji/Leave, directed". 46

47 Special Fuctis i the LAN (Nt fr HiPath 500) Trasferrig Call Frwardig Yu ca activate/deactivate call frwardig Page 29 fr yur telephe frm ther HiPath 5000 telephes. Lift the hadset. Eter the cde. Eter the (DISA) call umber f the HiPath 3000 t which yur telephe is cected. Eter. Eter the (DISA) call umber f yur telephe. Eter. Activatig this fucti: Eter the cde. r r Eter the lie type yu wish t use: 1 = all calls, 2 = exteral calls ly, 3 = iteral calls ly w w Eter the destiati umber (withut exteral cde). Deactivatig this fucti: Eter the cde. 47

48 Special Fuctis i the LAN (Nt fr HiPath 500) Usig Night Aswer If authrized (ctact the service persel), yu ca als defie telephes i ther HiPath 3000 cmmuicatis platfrms as the ight aswer Page 30. Lift the hadset. Eter the cde. Eter the (DISA) call umber f the HiPath 3000 t which the ight aswer telephe is cected. Eter Eter the (DISA) call umber f the telephe frm which yu wish t activate/deactivate the ight aswer service. Eter Activatig this fucti: Eter the cde. w w Eter the destiati umber (= temprary ight aswer service) withi 5 secds. Deactivatig this fucti: Eter the cde. 48

49 Special Fuctis i the LAN (Nt fr HiPath 500) Activatig ad Deactivatig a Rigig Grup Yu ca have calls fr yur telephe sigaled audibly at exteral telephes r at telephes i ther HiPath 3000 cmmuicatis platfrms Page 44. Savig the telephes fr the rigig grup: Lift the hadset. Eter the cde. w Eter the call umber. Eter Remvig all telephes i call rigig grup: Lift the hadset. w Eter the cde. 49

50 Special Fuctis i the LAN (Nt fr HiPath 500) Ctrllig Relays If this feature is cfigured (ctact the service persel), yu ca als ctrl relays Page 39 i ther HiPath 3000 cmmuicatis platfrms. Lift the hadset. Eter the cde. Eter the (DISA) call umber f the HiPath 3000 i which the relay is t be ctrlled. Eter Eter the (DISA) call umber f the telephe frm which yu wish t ctrl the relay. Eter r Eter the cde fr "" r "ff".... w Eter the relay. 50

51 Special Fuctis i the LAN (Nt fr HiPath 500) Opeig the Dr If this feature is cfigured (ctact the service persel), yu ca als activate the dr peer Page 13 i ther HiPath 3000 cmmuicatis platfrms. Lift the hadset. Eter the cde. Eter the (DISA) call umber f the HiPath 3000 i which the dr is t be peed. Eter Eter the (DISA) call umber f the telephe frm which yu wish t activate the dr peer. Eter Eter the cde. w Eter the call umber f the etrace telephe. 51

52 Dcumetati Dcumetati Yu ca fid these peratig istructis i the Iteret i PDF frmat uder ad CD-ROM (ask the service persel) i HTML ad PDF frmat. I rder t lk at ad prit the peratig istructis i PDF frmat, yu eed a cmputer which the free Acrbat Reader sftware package is istalled by Adbe. T lk at the peratig istructis i HTML frmat yu eed a cmputer with a www brwser, e.g. Micrsft Iteret Explrer. 52

53 Idex Idex A accut cde agets aucemet aswerig a timed remider appitmet assigig a DID umber assciated dialig/dialig aid autmatic cecti setup C call acceptig, grup aswerig... 9 etrace telephe frwardig frwardig i a team frwardig MSN i CO parkig pickup, directed retrievig frm park retrievig held trasfer after aucemet call charge assigmet call frwardig MSN i CO call sigal... 9 call trasfer call waitig acceptig allwig prevetig call waitig (camp-) te ff call waitig /ff call waitig te /ff caller ID restrig display f suppressig display f caller ID caller ID suppressi callig a secd party calls distributig calls i queue cferece cecti setup, autmatic csultati hld D dialig iteral/exteral calls dialig Iteral calls dialig umbers usig speed-dialig direct iward system access (DISA) DISA distributig calls d t disturb dr peer DTMF te dialig (DTMF dialig) E ehaced pagig equipmet etrace telephe executive/secretary fuctis explaati f symbls... 7 exteral cde F frwardig multiple subscriber umber (MSN) frwardig MSN i CO frwardig multiple subscriber umber (MSN) fuctis activatig/deactivatig fr ather telephe assciated service resettig

54 Idex G grup call H HiPath 5000 actuatrs grup call hut grup ight aswer peig the dr relays rigig grup trasferrig call frwardig htlie HTML frmat hut grup I IP telephy L LAN telephy lckig all phes lckig all phes lckig/ulckig the telephe M mailbx makig calls t stred destiatis with the dialig aid makig exteral calls makig truk calls message aswerig deletig/displayig receivig sedig mitrig silet N ight aswer O pe dr with a cde peratig istructis HTML frmat rderig PDF frmat peratig priciple... 8 peratig steps... 7 verride... 25, 34 P parkig a call PDF frmat persal idetificati umber pickup (call)... 11, 44 PIN fr a telephe prevetig ad allwig autmatic camp prgrammig yur telephe prject calls R radi pagig equipmet PSE recall relays reservig a truk resettig fuctis resettig services rig trasfer i a executive/secretary team rigig grup rm mitr

55 Idex S savig a PIN secretary fuctis settig yur telephe silet mitr simple pagig equipmet speaker call special dial te speed-dialig dialig umbers savig stati speed-dialig suffix-dialig system stati umber assigig stati speed-dialig... 22, 28 suffix-dialig autmatic DTMF te dialig switches system speed-dialig system-wide cacellati trace call trasfer (call) after aucemet trasfer call truk flash truk keys i a team truk, reservig U UCD usig fuctis frm the utside V variable call frwardig W wrk time T team with truk keys telephe lckig lckig ather lckig/ulckig lckig/ulckig all phes peratig... 8 settigs usig ather like yur w telephe data service temprary phe usig a temprary phe text message aswerig deletig/displayig receivig sedig three-party cferece time-depedet htlie tggle te dialig te dialig (DTMF dialig)

56 Overview f Fuctis/Cdes (Alphabetical) Overview f Fuctis/Cdes (Alphabetical) The table belw lists all available fuctis. If these fuctis have bee cfigured (ctact the service persel), they ca be called by eterig a cde. Whe usig pulse telephes, the key must be replaced by the cde ad the key by. Nte that the key des t apply t pulse telephes. Fuctis Operatig Steps Accept call Directed It. Grup Aswer call Assig stati umber (t fr U.S.) MSN Ext. Assciated dialig It. w St N. Assciated service It. Call charge assigmet / accut cde Cde if appl. w Ext. Call frwardig O Ext.w Ext.w Ext.w Off w Frward Lie: O Trk N Ext.w Trk N Ext.w Trk N Ext.w Frward Lie: Off Trk N w Call frwardig i carrier etwrk Call frwardig i carrier etwrk ff MSN Ext.w MSN Ext.w MSN Ext.w w MSN w w MSN w w MSN w Call waitig (camp-) It. w St busy; wait 5 secds 56

57 Overview f Fuctis/Cdes (Alphabetical) Fuctis Callback Strig a callback Deletig a callback w Aswerig a callback (call) Operatig Steps Camp- Accept a waitig call (camp-) t r Termiate secd call, 1. Ctiue the call Prevet call waitig (autmatic camp-) Allw call waitig (autmatic camp-) Call waitig te w Call waitig te ff w / Wait 2 sec. / 2x Cferece Start St. N. St. N. w w The ther party des t respd 1. Ctiue the call / Wait 2 sec. / 2x Add a party t the cferece (max. five) Leave cferece Remve party Remve ISDN cetral ffice party frm the cferece (ly fr U.S., t fr HiPath 500) t St N. etc. 57

58 Overview f Fuctis/Cdes (Alphabetical) Fuctis Operatig Steps Csult s St. N. Quit csultati, 1. Ctiue the call / Wait 2 sec. / 2x Ctrl relay (t fr HiPath 500) Tggle Start three-party cferece Cect parties t O... w Off... w DND O w Off w Dr peer Cversati (etrace telephe) Ope dr / after 30 secds It. It. DTMF dialig / Te dialig (ly pulse telephe) Dr release It. + Cde w r Dr release ff It. w s Edig a call t Grup call Leave w r w r Grup w Htlie Makig calls Ji w r w r Grup w St N. 58

59 Overview f Fuctis/Cdes (Alphabetical) Fuctis Message Sed It.... w Delete (set) w Aswerig w Mitrig It. Night aswer O Iter r w Off w Override It. w St busy w Pagig Pagig ather pers (t fr U.S., t fr HiPath 500) Operatig Steps It. w Aswer page (simple / It. r ehaced pagig equipmet) It. Park a call s... w t Phe Retrieve parked call... Chagever (lck/ulck) Chagever ff (lck/ulck) Cde Cde Lck all phes It. Ulck all phes It. Pickig up (retrievig) a held call Lie N. Reset services w Rig trasfer O Lie N. w Off Lie N. w 59

60 Overview f Fuctis/Cdes (Alphabetical) Fuctis Operatig Steps Rigig grup O It. w Off w Rm mitr O w s Off w t Mitrig a rm It. Savig a PIN Old cde 2 X ew cde Speaker call It. w Speed-dialig Use speed-dialig * 0... * 9 r * 0... * 9 w Ext. w Speed-dialig: stre stati Suppress caller ID O w Off w Telephe data service s... r (t fr HiPath 500) s... Timed remider Save (Time, e.g. 0905) w Delete w Accept timed call t Trace call (t fr U.S.) s Trasferrig a call s St N., auce if appl. t...after aucemet t grup s Grup w s Truk Reserve truk Busy (exteral) Wait 5 secds t Whe the reserved truk is free Ext. Truk flash (t fr HiPath 500) s 60

61 Overview f Fuctis/Cdes (Alphabetical) Fuctis UCD Lg at begiig/ ed f shift Lg ff at begiig/ ed f shift Operatig Steps Cde w Cde w Lg ff wrk w Lg wrk w Wrk time r s w Wrk time ff r s w Night aswer w Night aswer ff w Usig ather phe temprarily It. Cde w Usig mailbxes w 61

62 The ifrmati prvided i this dcumet ctais merely geeral descriptis r characteristics f perfrmace which i case f actual use d t always apply as described r which may chage as a result f further develpmet f the prducts. A bligati t prvide the respective characteristics shall ly exist if expressly agreed i the terms f ctract. The trademarks used are wed by Siemes AG r their respective wers. Siemes AG 2005 Siemes Cmmuicatis Hfmastr. 51 D Müche Ref. N.: A31003-H1012-C Subject t availability. Right f mdificati reserved